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Reviews of Staverton Park Hotel & Golf Club

4 out of 5
Staverton Park Hotel & Golf Club
Daventry Road, Daventry, England

Reviews

7.8

Good

Rating 10 - Excellent. 291 out of 975 reviews" "
Rating 8 - Good. 393 out of 975 reviews" "
Rating 6 - Okay. 167 out of 975 reviews" "
Rating 4 - Poor. 89 out of 975 reviews" "
Rating 2 - Terrible. 35 out of 975 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our two nights stay in room 368. Great size and best breakfast. The food was well presented, good quality ingredients and much better that other hotels we’ve stayed at. The pool was beautifully heated, nice sauna and jacuzzi. Gym was well stocked. Will definitely be back.
Stayed 2 nights in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely pool and gym. Friendly and helpful staff. Room very good. Breakfast a bit disappointing but overall a lovely stop over.
Stayed 1 night in Mar 2024

10/10 Excellent

Gill

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, helpful staff in all areas of the hotel: check in, bar, leisure facility, morning cleaning staff, breakfast room staff. Lovely communal areas to sit in. Excellent value for money booked through Expedia.
Stayed 1 night in Mar 2024

4/10 Poor

Regina

Liked: Staff & service
Disliked: Cleanliness
Reception staff was pleasant but unable to organise late check out for me. Instead l was advised to wake up in the morning and come to Reception to organise late check out with day staff. This did not serve the purpose as the idea was to rest uninterrupted. Bed side cabinets were dusty. Curtains in room did not close properly allowing light to come in and disturbance to my sleep.
Stayed 1 night in Jan 2024
Response from Ray GM on 30 Jan 2024
Dear Regina Thank you so much for sharing your experience. I will speak to my reception team, as they should've been able to sort out a check for you; we will investigate who checked you in and why you did not facilitate your request. Please accept my apologies from that staff member and myself. I can see that it upset you, and I am sorry that it hasKind regardsRay

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Daventry. Beautiful location with a golf course on site. Was dog friendly with plenty of poo bins around. Used the leisure facilities and was even able to charge our EV. Staff were excellent! Many thanks
Stayed 1 night in Jan 2024
Response from Ray GM on 30 Jan 2024
Dear JacquelineThank you so much for your kind review, so delighted that you had a great day and you were able to avail of all the facilities. Please come and see us again as it makes such a difference. Thank you so much again for being such a kind guest.Kind regardsRay and the team

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Ray on 30 Dec 2023
Dear Valued Guest Thank you so much for your lovely comments and feedback. I will gladly share this with the team in our daily customer feedback review. As a team, we want pleased customers who return time after time.As a team, we are wholly committed to the hotel and always look at what we do well and can improve upon. Thank you so much again, and please have a wonderful week. From all the team at Staverton

4/10 Poor

Susan

Liked: Cleanliness
Disliked: Room comfort
I was freezing the room was cold with no heating. I did say at reception when checking out and was told I should have asked for a portable heater. I was attending a very late event in daventry. It was 2.30 am when I returned too late to ask so just got into bed luckily I was solo so I could use the bedding from the next bed. Overall I was very disappointed and very unlikely to return which is a shame as a lot of my friends were there also so another time will probably look for alternative accommodation.
Stayed 1 night in Dec 2023
Response from Ray on 30 Dec 2023
Dear Valued Guest,Thank you so much for your feedback; it will be discussed with my department heads. As a team, we are always looking at what areas we need to improve in our hotel. Our usual service standards were not met, and we let ourselves down, which we apologise for; it's only by having good constructive feedback that we share with our teams that we support our unwavering commitment to keep striving forward as an operation.I'm so disappointed, we should've delivered you an extra radiator, the room heating is sufficient to heat your room, would you try desperately to keep that balance of making sure the room isn't too hot, and certainly not cold. Thank you so much for staying with us. We appreciate your feedback and your support of the business.Kind Regards Team Staverton

8/10 Good

Lyn

Stayed 3 nights in Dec 2023
Response from Ray on 30 Dec 2023
Dear Valued Guest Thank you so much for your lovely comments and feedback. I will be delighted to share this with the team in our daily customer feedback review. All we want as a team is to have pleased customers that return time after time.As a team, we are wholly committed to the hotel and always look at what we do well and what we can improve upon. Thank you so much again, and please have a wonderful week. From all the team at Staverton

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Ray on 30 Dec 2023
Dear Robert Thank you so much for your lovely comments and feedback. I will gladly share this with the team in our daily customer feedback review. As a team, we want pleased customers who return time after time.As a team, we are wholly committed to the hotel and always look at what we do well and can improve upon. Thank you so much again, and please have a wonderful week. From all the team at Staverton

10/10 Excellent

Christopher Michael William

Stayed 2 nights in Dec 2023
Response from Ray on 30 Dec 2023
Dear ChrisThank you so much for your lovely comments and feedback. I will gladly share this with the team in our daily customer feedback review. As a team, we want pleased customers who return time after time.As a team, we are wholly committed to the hotel and always look at what we do well and can improve upon. Thank you so much again, and please have a wonderful week. From all the team at Staverton

8/10 Good

Cindy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Ray on 15 Dec 2023
Dear Valued Guest Thank you so much for your lovely comments and feedback. I will gladly share this with the team in our daily customer feedback review. All we want as a team is to have pleased customers who return time after time.As a team, we are wholly committed to the hotel and always look at what we do well and can improve upon. Thank you so much again, and please have a wonderful week. From all the team at Staverton

2/10 Terrible

Emily

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Ray on 15 Dec 2023
Dear Valued Guest,Thank you so much for your feedback; it will be discussed with my department heads. As a team, we are always looking at what areas we need to improve in our hotel. Our usual service standards were not met, and we let ourselves down, which we apologise for; it's only by having good constructive feedback that we share with our teams, which supports our unwavering commitment to keep striving forward as an operation.Thank you so much for staying with us. We appreciate your feedback and for supporting the business.Kind Regards Team Staverton

8/10 Good

Ben

Stayed 1 night in Nov 2023
Response from Ray on 30 Dec 2023
Dear Valued Guest Thank you so much for your lovely comments and feedback. I will be delighted to share this with the team in our daily customer feedback review. All we want as a team is to have pleased customers that return time after time.As a team, we are wholly committed to the hotel and always look at what we do well and what we can improve upon. Thank you so much again, and please have a wonderful week. From all the team at Staverton

6/10 Okay

Shellie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Ray on 15 Dec 2023
Dear Valued Guest,Thank you so much for your feedback; it will be discussed with my department heads. As a team, we are always looking at what areas we need to improve in our hotel. Our usual service standards were not met, and we let ourselves down, which we apologise for; it's only by having good constructive feedback that we share with our teams, and it then supports our unwavering commitment to keep striving forward as an operation.Thank you so much for staying with us. We appreciate your feedback and your support of the business.Kind Regards Team Staverton

2/10 Terrible

Keith

Stayed 1 night in Nov 2023
Response from Ray on 15 Dec 2023
Dear Valued Guest,Thank you so much for your feedback; it will be discussed with my department heads. As a team, we are always looking at what areas we need to improve in our hotel. Our usual service standards were not met, and we let ourselves down, which we apologise for; it's only by having good constructive feedback that we share with our teams, and it then supports our unwavering commitment to keep striving forward as an operation.Thank you so much for staying with us. We appreciate your feedback and your support of the business.Kind Regards Team Staverton

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Ray on 15 Dec 2023
Dear Valued Guest Thank you so much for your lovely comments and feedback. I will be delighted to share this with the team in our daily customer feedback review. As a team, we want pleased customers who return time after time.As a team, we are wholly committed to the hotel and always look at what we do well and what we can improve upon. Thank you so much again, and please have a wonderful week. From all the team at Staverton

10/10 Excellent

Hayley

Stayed 1 night in Oct 2023
Response from Ray on 15 Dec 2023
Dear Valued Guest Thank you so much for your lovely comments and feedback. I will be delighted to share this with the team in our daily customer feedback review. As a team, we want pleased customers who return time after time.As a team, we are wholly committed to the hotel and always look at what we do well and what we can improve upon. Thank you so much again, and please have a wonderful week. From all the team at Staverton

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

AARON

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Tired and dated room
The public areas in the Staverton and indeed some of the guest rooms look great - unfortunately I was in a bit of a dungeon at the back of the hotel, the room was dated, the bathroom particularly belonged in the last century. I've stayed in great rooms there - sadly this definitely wasn't one of them.
Stayed 1 night in Oct 2023

8/10 Good

Christopher

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with easy parking. Tasteful interior design and decor. Pool is excellent, very clean facilities although it is a bit of a walk from main hotel building and £1 charge per towel, with limiting open hours. Food and service in bar excellent. Room was ok but en-suite tiny.

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Easy check in & checkout. Large comfortable room. Great amenities & friendly, helpful staff
Stayed 1 night in Sep 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Damien

Stayed 1 night in Sep 2023

10/10 Excellent

Rukshana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base for Warwick castle visit
Absolutely lovely hotel. But it was used more as a base for our visit to Warwick castle 🏰 so didn’t arrive until 10pm and literally got up, had breakfast and then drove to the castle. But the room was lovely and the breakfast was delicious 😋 Shame we didn’t get the chance to use the swimming pool but didn’t have time
Stayed 1 night in Aug 2023

10/10 Excellent

Anna

Stayed 1 night in Sep 2023

10/10 Excellent

STEPHEN

Stayed 2 nights in Aug 2023

6/10 Okay

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not a great nights sleep
Cost effective, clean and reasonably comfortable. However the issue with this hotel is the nightly noise level. Low sound proofing or not enough signs up to keep people quiet meant that we were woken up several times with my 8 year old son asking if someone was trying to get into our room. Not a great experience for him
Stayed 1 night in Aug 2023

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ask for a ‘new shower’ room
Sort the showers out and the signage! This is obviously upgraded plumbing but in getting in and turning on the shower (which I thought would be a simple exercise) the shower knobs were stiff and mixing was not working. I tried to read the label but it was so small I had to exit the shower to get my glasses to then try to read the label Which then steamed up. After winging a shower that sort of worked but also ran a bath at the same time, I coped! Whilst laughable, I didn’t expect to get 3 hot water burns then cold shower therapy because the plumbing was outdated and instructions’ were not clear enough. Maybe it’s my fault for making an assumption that showers are simple things to use! Not here though and not expected in a 4 star place? Food was great though!
Stayed 1 night in Aug 2023

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay! Staff made sure we were able to eat despite a late arrival. Only downside was limited pool time for the children otherwise we'd have stayed longer. Will definitely come again and would recommend.
Stayed 1 night in Aug 2023

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good reasonably priced hotel in nice location. I think check out should be later at weekends. 11am would give people a better chance to enjoy breakfast without rushing, especially as it's so busy in the breakfast area.
Stayed 3 nights in Aug 2023

8/10 Good

Lucia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In general it was a good stay at the hotel with my family after attending a family wedding unfortunately the breakfast was very disappointing, sausages over cooked and some of them under cooked bacon was to dry and orange was very watery. Croissants finished at 9:15 and it haven’t been replaced. Very nice hotel very attentive staff but lot’s to improve on breakfast
Stayed 1 night in Aug 2023

6/10 Okay

Robin

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel but needs some improvements
Hotel was nice, great for easy access to Silverstone MotoGP. The staff were friendly and the rooms were clean although a little dated. The bad points were, shower wasn't great, biscuits supplied in the rooms were in pieces(disappointing when you're looking forward to a cup of tea and a biscuit in the evening), the breakfast was nice bit unless you are there early you will miss out, once food was taken it was not restocked which was disappointing when we came down the 2nd morning at 9am. The pool was clean but we were very annoyed that people were hogging the jacuzzi for 45mins at a time and could not get use of it. I might be tempted to stay here again as it was reasonably priced.
Stayed 4 nights in Aug 2023
Response from Scott on 8 Aug 2023
Dear RobinThank you for completing our survey for your stay here at Staverton Park Hotel & Golf Club; all feedback is reviewed and shared by the team, and any learning is taken and implemented to ensure that future guests experience a different experience. Your feedback is warmly received, and I hope to welcome you back to Staverton Park Hotel & Golf Club again to show you that we can make this right for you.RegardsScott McCartneyDeputy General Manager

2/10 Terrible

James

Stayed 1 night in Aug 2023
Response from Ray on 8 Aug 2023
Dear JamesI'm so sorry to read that you were not happy with the hotel. We would love to talk to you directly. Please let us know if you have time and if so could you contact us through our website? Where we would be delighted to come back to you directlyThanks so much Ray

8/10 Good

Manjit

Liked: Cleanliness, staff & service
Comfortable stay
Stayed 1 night in Jul 2023
Response from Scott on 8 Aug 2023
Dear ManjitThank you for taking the time to review your stay here at Staverton Park Hotel & Golf Club; all feedback is reviewed and shared with the team, I will ensure that your positive comments are passed around the departments. If you would like to share your feedback on our other review site, your support would be greatly appreciated.Thank you once again for sharing your feedback, and I hope to welcome you back to Staverton Park Hotel & Golf Club again soon.RegardsScott McCartneyDeputy General Manager

8/10 Good

Allen

Stayed 2 nights in Jul 2023
Response from Scott on 8 Aug 2023
Dear Allen Thank you for taking the time to review your stay here at Staverton Park Hotel & Golf Club; all feedback is reviewed and shared with the team, I will ensure that your positive comments are passed around the departments. If you would like to share your feedback on our other review site, your support would be greatly appreciated.Thank you once again for sharing your feedback, and I hope to welcome you back to Staverton Park Hotel & Golf Club again soon.RegardsScott McCartneyDeputy General Manager

8/10 Good

Kathryn

Stayed 1 night in Jul 2023
Response from Scott on 8 Aug 2023
Dear KathrynThank you for taking the time to review your stay here at Staverton Park Hotel & Golf Club; all feedback is reviewed and shared with the team; I will ensure that your positive comments are passed around the departments. If you would like to share your feedback on our other review site, your support would be greatly appreciated.Thank you once again for sharing your feedback, and I hope to welcome you back to Staverton Park Hotel & Golf Club again soon.RegardsScott McCartneyDeputy General Manager

10/10 Excellent

Sheila

Stayed 1 night in Jul 2023
Response from Scott on 8 Aug 2023
Dear Shelia Thank you for reviewing your stay here at Staverton Park Hotel & Golf Club; all feedback is reviewed and shared with the team.I will ensure that your positive comments are passed around the departments. If you would like to share your feedback on our other review site, your support would be greatly appreciated.Thank you once again for sharing your feedback, and I hope to welcome you back to Staverton Park Hotel & Golf Club again soon.RegardsScott McCartneyDeputy General Manager

8/10 Good

Michael

Stayed 1 night in Jun 2023
Response from Scott on 8 Aug 2023
Dear Micheal Thank you for taking the time to review your stay here at Staverton Park Hotel & Golf Club; all feedback is reviewed and shared with the team, I will ensure that your positive comments are passed around the departments. If you would like to share your feedback on our other review site, your support would be greatly appreciated.Thank you once again for sharing your feedback and I hope to welcome you back to Staverton Park Hotel & Golf Club again soonRegardsScott McCartneyDeputy General Manager

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from Scott on 8 Aug 2023
Dear ThomasThank you for taking the time to review your stay here at Staverton Park Hotel & Golf Club, all feedback is reviewed and shared with the team, I will ensure that your positive comments are passed around the departments. If you would like to share your feedback on our other review site, your support would be greatly appreciated.Thank you once again for sharing your feedback and I hope to welcome you back to Staverton Park Hotel & Golf Club again soonRegardsScott McCartneyDeputy General Manager

8/10 Good

Christopher, Daventry

Liked: Cleanliness, staff & service
Comfortable bed but could do with aircon in room.
Stayed 1 night in Jun 2023
Response from Scott on 8 Aug 2023
Dear ChristopherThank you for reviewing your stay here at Staverton Park Hotel & Golf Club; all feedback is reviewed and shared with the team. I will ensure that your positive comments are passed around the departments. If you would like to share your feedback on our other review site, your support would be greatly appreciated.Thank you once again for sharing your feedback, and I hope to welcome you back to Staverton Park Hotel & Golf Club again soon.RegardsScott McCartneyDeputy General Manager

10/10 Excellent

Cici

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money and I will be going again.
Stayed 1 night in May 2023

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

6/10 Okay

IR

Business traveller
Disliked: Property conditions & facilities, room comfort
Tired rooms and totally lacking any ambience
Tired room. Wonky plumbing. Uncomfortable bed. Room didn’t get serviced and I vent when we complained and they sent someone, they only did half a job. Breakfast was ok except for awful coffee. Overall it’s a conference/wedding hotel for big groups.
Stayed 1 night in May 2023
Response from Ray on 8 Aug 2023
Dear IR I am sorry that we have not contacted you before this; a customer service system is not linked up correctly, and therefore we didn't get your original feedback. We are doing a lot of work in the hotel to ensure our customers are happy. We let you down, and I am sorry for that. Thank you so much for supporting us, and again I'm sorry.thanks, Ray

6/10 Okay

sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
long queues
The queue at check-in was LONG due there being several confrences on at this time. The swiming pool was in a different building a long way away also uneven groung which meant my mobility scooter was troubled by the journey housekeeping was fantastic
Stayed 1 night in May 2023
Response from Ray on 8 Aug 2023
Dear Sean I am sorry that we have not contacted you before this; a customer service system is not linked up correctly, and therefore we didn't get your original feedback. We are doing a lot of work in the hotel to ensure our customers are happy. I get your point about the mobility scooters, I can't change the location of the pool but we do have a buggy that could've assisted you. I will speak to the team about this.Thank you so much for staying with us and supporting us. It means a great deal.thanks Ray

2/10 Terrible

Jonathon

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor check in, rude staff. No apologies for waiting. Wrong rooms for me and my colleague. Paid for superior, they had fooled too many, so changed our rooms, without explaining anything, hoping we wouldn’t notice. Paid extra and certainly got less than we paid for. Will never stay here again, nor would I recommend anybody to stay here. Extremely disappointed.
Stayed 1 night in May 2023

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Ray on 8 Aug 2023
Thank you for your high approval rating

6/10 Okay

Deborah

Stayed 1 night in May 2023

8/10 Good

Margaret Haigh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beading stay
Four days at a beading retreat, good facilities with nice bright conference rooms. Staff very friendly and efficient. Beth in the bar was particularly helpful
Stayed 4 nights in May 2023
Response from Ray on 8 Aug 2023
Dear Mary I am sorry that we have not contacted you before this; a customer service system is not linked up correctly, and therefore we didn't get your original feedback. We love our bed workers and you are so lovely to deal with. We are doing a lot of work in the hotel to ensure our customers are happy. thanks Ray

6/10 Okay

Jon

Stayed 1 night in May 2023
Response from Ray on 8 Aug 2023
Dear Jon I am sorry that we have not contacted you before this; a customer service system is not linked up correctly, and therefore we didn't get your original feedback. We are doing a lot of work in the hotel to ensure our customers are happy.thanks so much for staying with us, it makes a huge difference to some many of us.thanks Ray

8/10 Good

Mark

Stayed 1 night in Apr 2023
Response from Ray on 8 Aug 2023
Dear Mark I am sorry that we have not contacted you before this; a customer service system is not linked up correctly, and therefore we didn't get your original feedback. We are doing a lot of work in the hotel to ensure our customers are happy.thanks so much for staying with us, it makes a huge difference to some many of us.thanks Ray