In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews of Super 8 by Wyndham Danbury

2 out of 5
Super 8 by Wyndham Danbury
3 Lake Avenue Ext, Danbury, CT

Reviews

7.0

Good

Rating 10 - Excellent. 177 out of 851 reviews" "
Rating 8 - Good. 295 out of 851 reviews" "
Rating 6 - Okay. 193 out of 851 reviews" "
Rating 4 - Poor. 110 out of 851 reviews" "
Rating 2 - Terrible. 76 out of 851 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was being used as a homeless shelter, this should always be disclosed to the public.When we arrived there were 2 police cruisers and officers dealing with a family outside the lobby. The desk clerk insisted that we did not have reservations even though we did. Then when I retreived the confirmation from my car and he ran it through the computer It said my name ,but all the other info was wrong and he said, "just sign it!" which I would not. It took over 40 minutes to clear this up. The room was old ,run down and the corridors smelled terrible, like B.O. This is no fault of expedia, however, I highly recommend you to take this hotel off your booking site. Very disappointed, Christine Hall
Stayed 1 night in Mar 2021

8/10 Good

Meta

Travelled with group
Liked: Cleanliness, staff & service
Very noisy? Not well insulated door or walls, could hear everything happening at the front desk.
Stayed 1 night in Mar 2021

4/10 Poor

Ronald E

Disliked: Staff & service, property conditions & facilities, room comfort
Half of it is a shelter program
Not-so-good. Heater in room did not work. This place uses the top two floors as a shelter of some sort, homeless or whatever. Whoever's administering the shelter program does a good job, and has a presence in the lobby. It was well organized. But really, how can a place advertise as a hotel when half of it is a shelter? I am used to cheap places in dodgy neighborhoods and shabby outdated rooms, but I'm afraid I will never get used to misleading advertising.
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Amenities
Disappointed that no substitute was offered for breakfast. Think no carpeting is less comfortable. Lobby a little confusing....understandable if property was being offered as a shelter....but no explanation.
Stayed 1 night in Jan 2021

8/10 Good

Athena, Guilford CT

Travelled with partner
Liked: Staff & service
Clean enough, I think it might be being used as a homeless shelter aa well
Stayed 1 night in Jan 2021

6/10 Okay

Lisa

Liked: Staff & service
Stayed 1 night in Nov 2020

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and quiet.
Stayed 1 night in Nov 2020
Response from Marta Martins on 8 Nov 2020
Thank you for taking the time to rate our hotel. We appreciate it and glad you had a great stay.

8/10 Good

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Marta Martins on 6 Nov 2020
Thank you for taking the time to rate our hotel.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Marta Martins on 4 Nov 2020
Thank you for taking the time to rate our hotel. We appreciate it and glad you had a great stay.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Great spot, right near i84
Stayed 5 nights in Oct 2020
Response from Marta Martins on 26 Oct 2020
Thank you for taking the time to rate our hotel. We appreciate it and glad you had a great stay.

8/10 Good

Deborah

Liked: Cleanliness, staff & service
Overall, I enjoyed my stay. The staff were friendly. The room was clean and there was very little noise at night. This made for a good sleeping environment. I feel that the Super 8 provided an excellent value for my money. The hotel appearance is somewhat outdated. The paint colors are drab. These are the only negative comments.
Stayed 3 nights in Oct 2020
Response from Marta Martins on 21 Oct 2020
Thank you for taking the time to rate our hotel. We appreciate it and glad you had a great stay.

10/10 Excellent

Hussain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020
Response from Marta Martins on 17 Oct 2020
Thank you for taking the time to rate our hotel. We appreciate it and glad you had a great stay.

2/10 Terrible

Alfredo

Stayed 1 night in Oct 2020
Response from Marta Martins on 15 Oct 2020
We apologize that we did not meet your expectations during your stay.

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant
Very clean & comfortable but had a few loud noises at night
Stayed 1 night in Sep 2020
Response from Marta Martins on 26 Sept 2020
Thank you for taking the time to rate our hotel. We appreciate it.

8/10 Good

Alan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Marta Martins on 21 Sept 2020
Thank you for taking the time to rate our hotel. We appreciate it.

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, room comfort
reety good deal for the price
This was a pretty good place to stay for the price. The service was great-everyone who worked here was super friendly. The room was and facilities were a little old, but the bed was super comfortable. A pretty good deal for the price
Stayed 5 nights in Sep 2020
Response from Marta Martins on 20 Sept 2020
Thank you for taking the time to rate our hotel. We appreciate it and glad you had a great stay.

6/10 Okay

Verified traveller

Business traveller
I enjoyed the area it was in, the service was good, the room was just ok.
Stayed 1 night in Sep 2020
Response from Marta Martins on 5 Sept 2020
We appreciate your business and feedback

6/10 Okay

Gleici

Travelled with family
Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2020
Response from Marta Martins on 5 Sept 2020
We appreciate your business and feedback

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020
Response from Marta Martins on 27 Aug 2020
Thank you for taking the time to rate our hotel. We appreciate it.

10/10 Excellent

Wael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Aug 2020
Response from Marta Martins on 21 Aug 2020
Thank you for taking the time to rate our hotel. We appreciate it and glad you had a great stay.

6/10 Okay

Richard

Buyers Beware!
This hotel is being used as a homeless shelter during COVID-19!!! Uncomfortable to say the least!
Stayed 1 night in Aug 2020
Response from Marta Martins on 18 Aug 2020
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Danbury. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. complimentary Breakfast is not available at this time We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Gregory

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020
Response from Marta Martins on 21 Aug 2020
We apologize that we did not meet your expectations during your stay.

2/10 Terrible

Walter

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Marta Martins on 4 Aug 2020
We apologize that you did not have a great stay with us that you rated our hotel so low and wish we knew what happened so we can improve.

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Stayed 1 night in Jul 2020
Response from Marta Martins on 25 Jul 2020
We appreciate your business and feedback

8/10 Good

Darrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restful
Nice Quiet and comfortable room.
Stayed 3 nights in Jun 2020
Response from Marta Martins on 1 Jul 2020
Thank you for taking the time to rate our hotel. We appreciate it and glad you had a great stay.

8/10 Good

Chandrakant

Stayed 6 nights in Mar 2020
Response from Marta Martins on 29 Apr 2020
We appreciate your business and feedback

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2020
Response from Marta Martins on 21 Mar 2020
We apologize that you did not have a great stay with us that you rated our hotel so low and wish we knew what happened so we can improve. Hope you can give us a second chance in the near future.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities
Absolutely unacceptable Dirty smelly room that I would not even use to change my cat litter box with
Stayed 1 night in Dec 2019
Response from Marta Martins on 14 Mar 2020
We apologize that we did not meet your expectations during your stay.

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Good stay, convenient location and staff was very nice and helpful. Overall we enjoyed our stay and will definitely return!
Stayed 1 night in Mar 2020
Response from Marta Martins on 9 Mar 2020
We appreciate your business and feedback

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I have nothing to add. Just a quick overnight stay.
Stayed 1 night in Mar 2020
Response from Marta Martins on 8 Mar 2020
We appreciate your business and feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
Response from Harry on 4 Mar 2020
I appreciate your feed back thanks for staying with us

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 9 nights in Feb 2020
Response from harry on 25 Feb 2020
We appreciate your business and feedback

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from harry on 25 Feb 2020
We appreciate your business and feedback

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was comfortable and the staff were all very kind.
Stayed 1 night in Feb 2020
Response from harry on 25 Feb 2020
We appreciate your business thanks for your feed back

4/10 Poor

Wanda, New Milford

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place was very dirty. The elevator was horrible, I brought my puppy with me and I didn't even like him walking inside the elevator. However, the staff at the front desk were very nice!
Stayed 2 nights in Jan 2020
Response from General Manager on 14 Feb 2020
We apologize that we did not meet your expectations during your stay and hope you can give us a second chance in the near future.

8/10 Good

Robert

Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Stayed 1 night in Feb 2020
Response from Ana on 6 Feb 2020
Thank you for taking the time to rate our hotel.

10/10 Excellent

Kristopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Ana on 31 Jan 2020
Thank you for taking the time to rate our hotel. We appreciate it and glad you had a great stay.

4/10 Poor

Terysa

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Ana on 31 Jan 2020
Thank you for taking the time to rate our hotel.

10/10 Excellent

Verified traveller

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, recently updated rooms. Staff was friendly.
Stayed 1 night in Jan 2020
Response from Ana on 22 Jan 2020
We appreciate you taking the time to review our hotel and glad you had a great stay and our staff was friendly.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Welcome to Danbury
Hotel was nice for Super 8. Manager was super newest and helpful! Wall are extra thin so you hear everything, and I mean everything! Other than that great stay.
Stayed 1 night in Jan 2020
Response from Ana on 22 Jan 2020
Thank you for taking the time to review our hotel. We appreciate it.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off freeway for easy access. Very affordable rooms there are pretty nice equality. Staff was very friendly.
Stayed 1 night in Jan 2020
Response from Ana on 21 Jan 2020
Thank you for taking the time to review our hotel. We greatly appreciate and happy you had a great stay with us

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and checkin/checkout was quick. Rooms were nice.
Stayed 1 night in Jan 2020
Response from Ana on 21 Jan 2020
We are pleased you had a great stay with us and that our staff was friendly. Thank you!

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful clean room in a beautiful antique town
Stayed 1 night in Jan 2020
Response from Ana on 21 Jan 2020
Karen, we appreciate your feedback and glad you enjoyed your stay.

8/10 Good

Raechel

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The towels had a weird smell to them, the blankets had holes, and there was no housekeeping at all.
Stayed 2 nights in Dec 2019
Response from Ana on 9 Jan 2020
Raechel, the reservation we had for you on 12/31 you never came, are you sure the review is about our property the Super 8 in Danbury. We have housekeeping everyday. Please contact hotel directly so we can better understand your stay. Thanks

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Ana on 3 Jan 2020
Thank you for taking the time to rate our hotel. We appreciate it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Room needs a new bed
My bed was "sink in" right in the middle so wasn't exactly the most comfortable stay
Stayed 1 night in Dec 2019
Response from Ana on 30 Dec 2019
Thank you for taking the time to review our hotel and apologize that your experience with us was not the best and hope you can give us a second chance in the near future.

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Ana on 26 Dec 2019
Thank you for taking the time to rate our hotel.

6/10 Okay

thomas

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2019
Response from Ana on 24 Dec 2019
Thank you for taking the time to rate our hotel.

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019
Response from Ana on 24 Dec 2019
Thank you for taking the time to rate our hotel.