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Reviews of Comfort Inn & Suites Calhoun South

2.5 out of 5
Comfort Inn & Suites Calhoun South
1033 Fairmount Hwy Se, Calhoun, GA

Reviews

8.4

Very good

Rating 10 - Excellent. 475 out of 991 reviews" "
Rating 8 - Good. 320 out of 991 reviews" "
Rating 6 - Okay. 119 out of 991 reviews" "
Rating 4 - Poor. 45 out of 991 reviews" "
Rating 2 - Terrible. 32 out of 991 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

andrew

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on 19 Mar 2024
Hi Andrew,Thank you for taking the time to share your experience with us at Comfort Inn & Suites Calhoun South. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 1 night in Jan 2024
Response from Manager on 3 Mar 2024
Hello Jeffrey,We are pleased to hear that you had a satisfactory experience during your stay with us. Thank you for taking the time to share your feedback. If you have any further comments or would like to provide more details, please feel free to reach out to our management team directly.

10/10 Excellent

Pat

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and quiet. Nice comfortable bed. There are several dining options very close. Breakfast was basic but very convenient to grab a bite before heading back out
Stayed 1 night in Feb 2024
Response from Jessica on 14 Feb 2024
Hi Pat,Thank you for reviewing our hotel. We are pleased to hear that you enjoyed your stay and found your room comfortable. We hope to see you again very soon!

10/10 Excellent

Ervin

Liked: Cleanliness, staff & service, property conditions & facilities
Top notch service
Response from Jessica on 23 Jan 2024
Hi Ervin,Thank you for taking the time out of your day to review our property. We are pleased to see that you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Tina

Stayed 1 night in Jan 2024
Response from Manager on 10 Feb 2024
Hello Tina,We are thrilled to hear that you had an excellent experience at our hotel! We strive to provide exceptional service and amenities to all our guests, and it's great to know that we succeeded in meeting your expectations. If you have any further feedback or if there is anything else we can assist you with, please don't hesitate to reach out to us. We hope to have the pleasure of welcoming you back in the near future!

8/10 Good

Robert

Stayed 1 night in Jan 2024
Response from Jessica on 8 Jan 2024
Hi Robert,Thank you for reviewing our property. We are pleased to see that you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Manuel

Stayed 1 night in Dec 2023
Response from Jessica on 8 Jan 2024
Hi Manuel,Thank you for reviewing our property. We are pleased to see that you enjoyed your stay with us. We hope to see you again soon.

8/10 Good

Jerson

Stayed 3 nights in Dec 2023
Response from Jessica on 8 Jan 2024
Hi Jerson,Thank you for reviewing our property. We are pleased to see that you enjoyed your stay with us. We hope to see you again soon.

8/10 Good

Dee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and quiet which was great to relax after a long day of traveling.
Stayed 1 night in Dec 2023
Response from Manager on 7 Jan 2024
Hello Dee,Thank you for choosing our hotel for your recent stay. We are glad to hear that you found our property clean and enjoyed the quiet atmosphere. Our team strives to provide a comfortable and relaxing experience for our guests. We look forward to welcoming you back in the future.

10/10 Excellent

Lori

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like how quiet and quaint it was! Staff was awesome too!
Stayed 1 night in Dec 2023
Response from Manager on 7 Jan 2024
Hello Lori,Thank you for your kind feedback! We are delighted to hear that you enjoyed the serene ambiance of our hotel and that our staff provided exceptional service. We truly appreciate your support and hope to have the pleasure of welcoming you back in the future. Safe travels!

6/10 Okay

Bob

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Relations Specialist on 1 Jan 2024
Hi Bob,Thank you for sharing the rating about your experience here with us. We are happy to see your stay was pleasant overall, and we hope to have the pleasure of hosting you again soon.

10/10 Excellent

Shawna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 17 Dec 2023
Hello Shawna,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We strive to provide excellent service and ensure our guests have a comfortable and enjoyable stay. We appreciate your positive rating and hope to welcome you back in the future.

6/10 Okay

Roger

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023
Response from Jessica on 13 Dec 2023
Hi Roger,Thank you for taking the time to review our hotel. We appreciate all feedback and use this to help enhance our property for all of our future guests. We hope to see you again soon!

8/10 Good

James

Travelled with partner
Liked: Amenities
Entrance outside was dirty. Smoking area was too close. Smelled
Stayed 1 night in Dec 2023
Response from Guest Relations Specialist on 11 Dec 2023
Hi James,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Our team strives to maintain a clean and welcoming environment, and we regret that the outside entrance did not meet your expectations. We take the cleanliness of our premises seriously and will address this issue promptly. Regarding the proximity of the smoking area, we understand that preferences regarding smoke exposure can vary, and we aim to balance the needs of all guests. Your comments will be shared with our management team for further consideration as we continuously work towards enhancing our guests' overall experience.

8/10 Good

Gary, Niles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jessica on 8 Dec 2023
HI Gary!Thank you for reviewing our hotel. We are pleased to see that you enjoyed your stay with us. We hope to see you again very soon!

10/10 Excellent

Dale

Stayed 1 night in Dec 2023
Response from Guest Relations Specialist on 26 Dec 2023
Hi Dale,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jessica on 5 Dec 2023
Hi Kristen,Thank you for reviewing our hotel. We are pleased to see that you enjoyed your stay with us. We hope to see you again very soon!

8/10 Good

Elaine

Ok
Stayed 1 night in Dec 2023
Response from Jessica on 5 Dec 2023
Hi Elaine,Thank you for taking the time out of your day to review our property. We are pleased to see that you enjoyed your stay with us. We hope to see you again soon!

2/10 Terrible

jean michel

Disliked: Cleanliness, amenities, property conditions & facilities
very bad
Stayed 2 nights in Nov 2023
Response from Jessica on 30 Nov 2023
Hi Jean,Thank you for reviewing our property. On behalf of our entire staff, I would like to apologize for your experience. If you are in the area again in the future, we hope you give us another chance.

10/10 Excellent

Dale

Stayed 1 night in Nov 2023
Response from Guest Relations Specialist on 20 Dec 2023
Hi Dale,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 Excellent

Matthew

Travelled with family, Travelled with family and small children
Liked: Amenities
Room was big and had separate spaces which really helped since we had 4 kids with us.
Stayed 1 night in Nov 2023
Response from Guest Relations Specialist on 29 Nov 2023
Hi Matthew, We appreciate your positive feedback regarding the spaciousness of our rooms and the convenience of having separate spaces, especially for families with children. Our team is dedicated to providing comfortable accommodations that cater to the needs of our guests. It's great to hear that our room layout was beneficial for your family. Thank you for choosing our hotel for your stay.

10/10 Excellent

Giseli

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Great property. Friendly staff.
Stayed 4 nights in Nov 2023
Response from Guest Relations Specialist on 29 Nov 2023
Hi Giseli, We appreciate your positive feedback and are delighted to hear that you had a great stay at our hotel. It's fantastic to know that you found our property to be to your liking, and we're especially pleased that our staff contributed to making your experience enjoyable as our team strives to maintain a friendly and welcoming atmosphere for all our guests. We hope to have the pleasure of hosting you again in the future for another great stay. Thank you for choosing our hotel!

8/10 Good

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to from I-75.
Stayed 1 night in Nov 2023
Response from Guest Relations Specialist on 29 Nov 2023
Hi Bryan, We appreciate your positive feedback on the hotel's convenient location, easily accessible from I-75. Our team is delighted to know that you found the accessibility to be a positive aspect of your stay. We strive to provide a location that is not only convenient for travelers but also offers a welcoming and comfortable environment. If you have any specific suggestions or areas where we can improve further, we would be grateful for your insights to enhance the overall guest experience. Thank you for choosing our hotel, and we hope to welcome you back in the future.

8/10 Good

Clarence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stop, traveling through the area. Clean comfortable bed, decent breakfast.
Stayed 1 night in Nov 2023
Response from Guest Relations Specialist on 29 Nov 2023
Hi Clarence, It’s wonderful to hear you found comfort during your short stay with us! We strive to provide a cozy and clean environment for all our guests, ensuring a good night’s sleep and a satisfying breakfast to start the day. Should your travels bring you back this way, we’d love to welcome you again for another pleasant stopover.

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Guest Relations Specialist on 13 Dec 2023
Hi Gene,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

6/10 Okay

LaTanga

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Rooms nice and clean, hotel unsecured.
Overall, the room was clean and comfortable. The foyers leading from the elevators, however, were filthy. The side entrance door was broken and the lock was laying on top of the trash can. Anyone could have access to enter the hotel. This was a safety measure that still had not been repaired the next day. Had I known this prior to checking in, aint no way I would have stayed there and would have requested my money back. I will not stay at this hotel again. This is what happens when u book a hotel unseen.
Stayed 1 night in Nov 2023
Response from Guest Relations Specialist on 21 Nov 2023
Hi LaTanga,We appreciate your feedback regarding your recent stay at our hotel. We are pleased to hear that you found the room to be clean and comfortable. We apologize for any inconvenience caused by the condition of the foyers leading from the elevators, and we have taken note of your concerns regarding the side entrance door. Please be assured that we take the safety and security of our guests seriously, and we are actively addressing this issue. We regret any disappointment you experienced and value your input as we continually strive to improve our guests' experiences. We hope you consider giving us another opportunity to provide you with a more positive stay in the future.

6/10 Okay

Kody

Travelled with family
Liked: Staff & service
Just OK.
This hotel was just ok. The pool is very small and feels like a sauna. The room was a good size for our family, but the toilet paper holder was broken and when we checked in, there were 4 stink bugs crawling on the wall of our room. The bed hurt my husbands back. There was a big wooden board covering the bottom half of one of the doors leading to the parking lot. The kids loved the breakfast and the coffee was good.
Stayed 2 nights in Nov 2023
Response from Guest Relations Specialist on 21 Nov 2023
Hi Kody,We appreciate your feedback and are glad to hear that your family enjoyed the breakfast and the quality of our coffee. We apologize for any inconvenience you experienced during your stay. We understand that aspects such as the pool size, room conditions, and bed comfort are important considerations for our guests. We are constantly working to enhance our facilities and address maintenance issues promptly. Please be assured that your concerns will be shared with our team for further review and improvement. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility
Stayed 1 night in Nov 2023
Response from Jessica on 16 Nov 2023
Hi Thomas,Thank you for reviewing our hotel. We are pleased to see that you enjoyed your stay. We hope to see you again soon!

2/10 Terrible

Scott

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet was running all the time and you could not flush the toilet. There was dirt all over the floor in the bathroom. To small for someone in a wheelchair. I brought my mom into the lobby in a wheelchair.
Stayed 1 night in Nov 2023
Response from Jessica on 15 Nov 2023
Hi Scott,On behalf of our entire staff, I would like to apologize for your experience. We work hard to ensure that all of our guests have a pleasant stay with us. I will share your feedback with our manager. We hope if you find yourself in the area again, you will give us another chance.

10/10 Excellent

Noreen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was perfect for our overnight stay to get some rest off the road. Bed was comfy, room was clean and breakfast options were just enough. Cups for coffee could have been bigger but otherwise no complaints from us big coffee drinkers!
Stayed 1 night in Nov 2023
Response from Jessica on 13 Nov 2023
Hi Noreen,Thank you for reviewing our property. We are pleased to see that you you guys enjoyed breakfast and had a comfortable stay. We hope to see you again soon.

10/10 Excellent

Kimberly

Stayed 1 night in Nov 2023
Response from Jessica on 13 Nov 2023
Hi Kimberly,Thank you so much for reviewing our property. We are pleased to see that you enjoyed your stay with us. We hope to see you again soon.

8/10 Good

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Guest Relations Specialist on 14 Nov 2023
Hi Marvin,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 Excellent

Robin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Jessica on 13 Nov 2023
Hi Robin,Thank you for choosing to stay with us! We are pleased to see that you enjoyed your visit. We hope to see you again soon.

6/10 Okay

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness was acceptable. No parking in the lot available - transfer truck and another truck with long trailer toook up multiple spaces . Had to park at Antique store next door and walk over. Back door did not close. Breakfast was ok , but not wonderful. Pool did not open until 9 am , so did not get to try it .
Stayed 1 night in Nov 2023
Response from Manager on 5 Nov 2023
Hello Jane,Thank you for your feedback regarding your recent stay at our hotel. We apologize for any inconvenience you experienced with the parking situation and the back door not closing properly. We appreciate your understanding and patience in dealing with these issues. We take all guest comments seriously and will share this with our team for improvement. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Jessica on 31 Oct 2023
Hi Ronnie,Thank you for reviewing our hotel. We are pleased to see that you enjoyed your stay with us. We hope to see you again soon!

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, staff & service
Room and shower were good. A/C was noisy. Ice machine was out of order.
Stayed 1 night in Oct 2023
Response from Manager on 29 Oct 2023
Hello Robert,Thank you for your feedback. We apologize for any inconvenience caused by the A/C noise and the out of order ice machine. We will take note for future improvements.

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Oct 2023
Response from Manager on 29 Oct 2023
Hello Juan,Thank you for your positive feedback! We're thrilled to hear that you had a good experience at our hotel. We hope to welcome you back soon!

6/10 Okay

Jason

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Jessica on 25 Oct 2023
Hi Jason,Thank you for reviewing our hotel. We are pleased to see that you enjoyed your stay with us. We hope you come back to see us again soon!

6/10 Okay

Glenda

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jessica on 23 Oct 2023
Hi Glenda,Thank you for taking the time out of your busy day to review our property. We appreciate your feedback and use this to enhance our experience for our guests. We hope to see you again in the future.

10/10 Excellent

AGMA

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything
Stayed 3 nights in Oct 2023
Response from Guest Relations Specialist on 18 Oct 2023
Hi AGMA,We are thrilled to hear that you enjoyed your stay at our hotel! It is always our top priority to provide a memorable experience for our guests, and your positive feedback reaffirms our dedication to delivering exceptional service and comfort. We take great pride in maintaining high standards of cleanliness, hospitality, and overall guest satisfaction, and it's wonderful to know that we met your expectations. Your kind words inspire us to continue our commitment to excellence, and we look forward to welcoming you back for another wonderful stay in the future. Thank you for choosing our hotel!

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its very relaxing at your hotel
Stayed 3 nights in Oct 2023
Response from Guest Relations Specialist on 17 Oct 2023
HI Denise,We're delighted to hear that you found our hotel to be a relaxing place during your stay. Creating a tranquil and comfortable atmosphere for our guests is one of our top priorities. We take pride in our efforts to maintain a serene environment and provide excellent service. Your feedback motivates us to continue delivering exceptional experiences to all our guests. We hope to have the pleasure of welcoming you back to our hotel in the future.

10/10 Excellent

Tom

Stayed 1 night in Oct 2023
Response from Jessica on 17 Oct 2023
Hi Tom,Thank you for reviewing our property. We are pleased to see that you enjoyed your stay. We hope to see you again soon!

6/10 Okay

Loy

Liked: Staff & service
Disliked: Property conditions & facilities
There’s better options in Calhoun
Stayed 1 night in Oct 2023
Response from Guest Relations Specialist on 14 Oct 2023
Hi Loy,We appreciate your feedback and understand that every guest has their unique preferences. However, we would like to emphasize that many of our patrons have had delightful experiences at our hotel, praising our exceptional service, comfortable accommodations, and convenient location. While we may not be the ideal choice for everyone, we continually strive to provide a high level of quality and satisfaction for our guests. We thank you for considering our establishment and hope you might give us another opportunity to exceed your expectations in the future.

6/10 Okay

Jeanne

Stayed 1 night in Oct 2023
Response from Guest Relations Specialist on 1 Nov 2023
Hi Jeanne,Thank you for sharing the rating about your experience here with us. We are happy to see your stay was good overall, and we hope to have the pleasure of hosting you again soon.

6/10 Okay

Rodney, Newburgh

Travelled with family and small children
Liked: Staff & service
First room was not cleaned when we check in. 2nd room’s thermostat was broken and stuck on freezing. We pulled the batteries and called it good. Front desk attendant was very kind and moved us to a clean room right away and had it not been crazy busy we would have tried to get our thermostat properly working.
Stayed 1 night in Oct 2023
Response from Guest Relations Specialist on 10 Oct 2023
Hi Rodney,We appreciate your feedback and sincerely apologize for the initial inconvenience you experienced with the first room and the thermostat issue in the second room. It's heartening to hear that our front desk attendant was able to swiftly address the cleanliness issue and relocate you to a clean room. We understand that it can get busy at times, and we regret any inconvenience caused. Rest assured, your comments will be shared with our team as we continuously strive to improve our services for all our guests. We hope to have the opportunity to welcome you back in the future for a more seamless stay.

10/10 Excellent

darlene

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Guest Relations Specialist on 4 Oct 2023
Dear Darlene, We're pleased to know that you had a great experience during your stay! Your feedback is important to us, and we're delighted that you found your time with us enjoyable and flawless. If there are any specific aspects of your experience that you'd like to highlight or if you have any suggestions for how we can make your next stay even better, please feel free to share. We look forward to providing you with another great experience in the future. Thank you for choosing Comfort Inn & Suites Calhoun South!

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent on overnight here on way to Nashville. Staff was extremely friendly and helpful. Bed was super comfortable. Property was clean and maintained. Breakfast was good
Stayed 1 night in Sep 2023
Response from Manager on 1 Oct 2023
Hello William,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our staff and comments about our bed. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Coffee pot boiled out all water. Fridge noisy. Only one trash can in room. A/C would not cool right. Set on 70degres and registered 73.
Stayed 1 night in Sep 2023
Response from Guest Relations Specialist on 14 Sept 2023
Hi Judith! We strive to give you a great experience and are pleased to learn that we were able to meet your expectations in many ways; though we regret to hear that you weren't thoroughly impressed with the workingorder of the appliances in your room. We appreciate the compliments and the comments regarding areas where can improve. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience and we hope you'll return to see how we grow and evolve.

10/10 Excellent

TRICIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt the lady at the deals, Thea ( hope that’s spelled right) was so genuine and caring. The suite was nice and very spacious. The bed was very comfortable, and I even did laundry on sight, that was very clean.
Stayed 5 nights in Aug 2023
Response from Guest Relations Specialist on 6 Sept 2023
Hi Tricia! Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! We're glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! Your rating will serve as encouragement to all our staff as we strive to provide an exceptional and memorable experience for every guest.

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received wonderful customer service upon coming in...the front desk clerk did not hesitate to give us directions to different eating establishments.
Stayed 1 night in Sep 2023
Response from Guest Relations Specialist on 5 Sept 2023
Hi Sherry! Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. We are especially happy to share this review with our staff who work hard to ensure that you feel welcomed like family. Your feedback will serve as encouragement to all our staff as we strive to provide an exceptional and memorable experience for every guest.