Close to The Shops at Legacy, Urbanlights at Legacy West provides a terrace, a garden and dry cleaning/laundry services. In addition to a gym, guests can connect to free in-room WiFi.
Located in Legacy Park neighbourhood, this apartment is connected to a shopping centre. Travellers who have shopping on the agenda can visit The Shops at Legacy and Stonebriar Centre Mall. Looking to enjoy an event or a game? See what's going on at Ford Center or Toyota Stadium. Visit our Plano travel guide
Consider a stay at Urbanlights at Legacy West and take advantage of a terrace, a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym.
You'll also enjoy the following perks during your stay:
A seasonal outdoor pool, along with sunloungers
Free self-parking
An electric car charging station, express check-out and express check-in
ATM/banking services, smoke-free property and concierge services
Room features
All rooms are individually furnished, and feature comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches such as late-night room service and free WiFi.
More amenities include:
Heating and ceiling fans
Bathrooms with shower/bath combinations and free toiletries
43-inch LED TVs with Netflix and cable channels
Wardrobes/cupboards, kitchens and full-sized fridge/freezers
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Key retrieval, private entrance
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Optional extras
Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
The seasonal pool will be open from March to October
Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Property is also known as
Urbanlights Legacy West Apartment
Urbanlights Apartment
Urbanlights Legacy West
Urbanlights at Legacy West Plano
Urbanlights at Legacy West Apartment
Urbanlights at Legacy West Apartment Plano
Frequently asked questions
Does Urbanlights at Legacy West have a pool?
Yes, this property has a seasonal outdoor pool. Pool access is from 7:00 AM to 10:00 PM.
Is Urbanlights at Legacy West pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Urbanlights at Legacy West?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at Urbanlights at Legacy West?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability).
What time is check-out at Urbanlights at Legacy West?
Checkout is at 11:00 AM. Late check-out is available for a fee.
Where is Urbanlights at Legacy West located?
Located in Legacy Park, this apartment building is within a 15-minute walk of Legacy West and The Shops at Legacy. Toyota Motor North America Headquarters and Riders Field are also within 2 miles (3 km).
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Reviews
Urbanlights at Legacy West Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
9.4
Location
7.0
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 55 out of 118 reviews
10 - Excellent
55
Rating 8 - Good. 34 out of 118 reviews
8 - Good
34
Rating 6 - Okay. 9 out of 118 reviews
6 - Okay
9
Rating 4 - Poor. 10 out of 118 reviews
4 - Poor
10
Rating 2 - Terrible. 10 out of 118 reviews
2 - Terrible
10
Reviews
10/10 Excellent
Barbara
2 May 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
The location is great
Barbara
Stayed 7 nights in Apr 2023
10/10 Excellent
Patricia
28 May 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location for shopping, entertainment.
Patricia
Stayed 2 nights in May 2023
10/10 Excellent
Pamela
5 Jul 2023
Liked: Cleanliness, room comfort, communication
A very nice place to stay in Plano especially with family. I highly recommend it
Pamela
Stayed 3 nights in Jul 2023
10/10 Excellent
Nobuhiro
15 Jan 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very convenient location. it was very safe and I like the full kitchen with all amenities
Nobuhiro
10/10 Excellent
John
23 Jun 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good stay and the unit was clean.
The only down side is the parking and it is a long walk.
John
Stayed 1 night in Jun 2023
10/10 Excellent
Joe
7 Apr 2023
Liked: Cleanliness, room comfort, communication
Great option for Legacy West
This location is so incredibly convenient for being in the area of Legacy west. The management team was great.
Joe
Stayed 2 nights in Apr 2023
10/10 Excellent
TABITHA
22 May 2023
Liked: Cleanliness, room comfort, communication
Perfect location and walking distances to Legacy Hall and all of the popular shopping areas around. Very nice room! Easy access to get in and even easier since we didn't have to check in with a person. Would definitely recommend and plan on staying again!!
TABITHA
Stayed 1 night in May 2023
10/10 Excellent
Eric
30 Jun 2023
Liked: Cleanliness, room comfort, communication
Best location in Plano
Great location and property. This is not your typical hotel. It is corporate housing situated in an very nice apartment complex. Full kitchen and laundry. Location to amenities is great. I will stay at this property every time I have to come to Plano on business.
Great property. Make sure to look for check-in instruction email on the day of check-in as there is no front desk or anyone to greet you.
Verified traveller
Stayed 2 nights in Jan 2019
10/10 Excellent
Chris
22 May 2023
Liked: Cleanliness, room comfort, communication
Did not disappoint!
Great experience. Clean, quiet, and wonderful communication.
Chris
Stayed 1 night in May 2023
10/10 Excellent
Taylor
18 May 2023
Liked: Cleanliness, room comfort, communication
Great Layout at a Great Price
Great Location, Great Facility, Great Layout. I wish there were more than 1 keys to the door, but it was great for 2 guys on a business trip. We each had separate bedrooms and bathrooms with a common living area.
Taylor
Stayed 2 nights in May 2023
10/10 Excellent
Arron
2 Nov 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
IT WAS MAGNIFICENT, THE LOCATION WAS EXCEPTIONALLY WELL, THE FOOD RESTAURANTS WAS IMPECCABLE THE CONDO WAS EXQUISITE UPSCALE AND OVER THE TOP
Arron
8/10 Good
Dave
2 Dec 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
We enjoyed being close to restaurants and shopping. The apartment was very clean and comfortable. I would definitely stay again if in the area. The parking will be a breeze next time, but was a little challenging. The elevator was broken and guest parking is on the 7th floor. You can enter the building on the 4th floor so there were a few flights of stairs involved.
Dave
10/10 Excellent
Christa
13 Nov 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment complex was nice and very close to everything in legacy west. The complex has its own parking garage. Don’t plan to have the exact place as pictured you are assigned a place that is similar. Wasn’t a issue to us. The property responds quickly to help with direction for check in.
Christa
Stayed 1 night in Nov 2022
8/10 Good
Gretchen
9 Jun 2023
Liked: Cleanliness, amenities, communication
Perfectly acceptable, no complaints that would make me not stay again. That said, the unit could do with some general sprucing up, fresh paint in some areas and cleaning the carpet and/or removal. Definite signs of wear and tear that made an otherwise lovely unit, feel dingy. Bedroom overlooks the pool, which is lit all night - black-out curtains would be an added bonus to that room. Location is fantastic, highly walkable area, lots of food and shopping. Communication and check-in and out was simple! Thanks for a great stay!
Gretchen
Stayed 3 nights in Jun 2023
8/10 Good
Verified traveller
26 Jan 2023
Liked: Cleanliness
Minimalist property with a great location & price.
It's a decent enough place. Definitely more geared to long-term stay customers looking for an exec housing solution than as a general substitute for hotel. I was only there for one night, so I'm definitely not their target demographic and that's okay. The apartment was very clean. Mattress was minimalist, for sure (basically a block of hard foam). The furnishings were all very much builder grade, not that this matters a lot. Fit and finish was very cheap. The location is amazing. So much walkable. This is more important to me than how nicely appointed the room is. All in all, it was a good price. Good night's sleep. Great location. The communications with "management" was a bit challenging (text only...don't waste your time calling). There's not a "front desk" of any sort. Again, this isn't bad...just an adjustment if you're used to hotel lodging.
Verified traveller
Stayed 1 night in Jan 2023
10/10 Excellent
Joseph
12 May 2023
Liked: Cleanliness, room comfort
Disliked: Communication
Great Place, Communication Lacking, Bad Cust. Svc
Great location, Clean, Comfortable. Communication is horrible. Had to text photo ID and Selfie to a cell number which is INSECURE mode of transmission of PII. Text sent while driving and continued until I responded with instructions on how to get to the property, and where the key was located. Very difficult to find parking garage as instructions now clear. Upon leaving (no instructions recv'd by this time) I left the key on the counter and went to parking garage - unbeknownst to me the elevator was locked (had to have key to open), but was in the room. Called cell number and person unfriendly said i had to go back to building enter wiht digital pad, find another elevator (there was not one!) luckily a resident let me in elevator so i could get to my car. Lastly, recv'd text that i had to send photo of key, so had to leave garage, find parking on the street, go back in photo the key and text to them. LASTLY when booked it is listed as RESERVE NOW - PAY AT CHECK-in, which is NOT correct. I was charged the day my reservation was made. Lady on cell phone contact said that was Hotels.com doing, but finally admitted that is their practice and is normal. Just be aware when staying here - its not an easy checkout process and communication is HORRIBLE.
Joseph
Stayed 2 nights in May 2023
10/10 Excellent
Darren
14 Jun 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Property was the ideal setup for the purpose of my trip. The location was perfect. The property manager was very communicative over text and easy to work with.
Darren
Stayed 2 nights in May 2022
10/10 Excellent
Earl
9 Jun 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great and comfortable stay and communicative staff if you have any questions!
Earl
Stayed 2 nights in Jun 2022
6/10 Okay
Olivia
6 Jun 2022
Liked: Cleanliness, room comfort
Ok but parking is AWFUL
The room was very clean and had a good view of the pool. However, the instructions state you need the key to get in the garage and that isn’t true. Also the parking garage they want you to park in, is a good 10/15 minute walk and NOWHERE does it state that in the information on the page. When we called the number to ask about the location of the parking garage the person we spoke to was not helpful and kept telling us to read the instructions WHICH DONT STATE WHERE THE GARAGE IS. We will probably not be returning to this facility because of the location of parking. Very inconvenient.
Olivia
Stayed 1 night in Jun 2022
10/10 Excellent
Elaine
15 May 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved everything about our stay! Everything we wanted to do was within walking distance.
Elaine
Stayed 1 night in May 2022
2/10 Terrible
erin
25 Apr 2022
I actually did not get to stay at this property. A week before my stay they cancelled the booking on me. My daughters birthday party was planned all around this booking at the shops of legacy. THey offered us another place but it was further away. I really had no other choice because it was so last minute that i had to take it. We were not pleased with the new location as it was further away from the shops of legacy and we had to drive our car. Long story short...Just be aware that they can cancel your booking at these kind of places. THis was not expedia it was a company called Stayovr.
erin
Stayed 1 night in Apr 2022
10/10 Excellent
Katy
14 Jan 2022
Liked: Cleanliness, communication
Excellent Condo
This place was awesome. The location is fantastic.The condo is so roomy and with 2 walk on closets. Very clean and spacious. Its right next to Legacy shopping strip with excellent shops and restaurants. We will be back. Great stay.
Katy
Stayed 2 nights in Jan 2022
10/10 Excellent
marcus
24 Oct 2021
Liked: Cleanliness, room comfort, communication
The Grand at Legacy West
Great apartment in a wonderful area. It was very comfortable and parking was easy despite it being a very busy spot on a Friday. A plethora of eating, drinking, entertaining, and shopping in a few minutes walk. Full size fridge and stove too. Good size living room for company and a comfy bed too. Even if you don't swim check out the beautiful pool area, especially at night. A great night and host. Thanks.
marcus
Stayed 1 night in Oct 2021
8/10 Good
Verified traveller
22 Aug 2021
Liked: Cleanliness, amenities, property conditions & facilities, communication