Outdoor pool

Reviews of La Quinta Inn & Suites by Wyndham Dallas - Hutchins

2.5 out of 5

Reviews

8.2

Very good

Rating 10 - Excellent. 338 out of 763 reviews" "
Rating 8 - Good. 247 out of 763 reviews" "
Rating 6 - Okay. 94 out of 763 reviews" "
Rating 4 - Poor. 40 out of 763 reviews" "
Rating 2 - Terrible. 44 out of 763 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Selena

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet.
Stayed 1 night in Apr 2024
Response from BJD on 15 Apr 2024
Thank you so much for staying with us and for providing such wonderful feedback! I will be sure to share your response with our entire team! Your trust and confidence are very important to us! We hope to see you again soon!

2/10 Terrible

cole

Disliked: Property conditions & facilities
Water was shut off
Stayed 1 night in Apr 2024
Response from BJD on 4 Apr 2024
Thank you so much for your recent stay! We really appreciate your feedback. I am so sorry about your negative experience. Unfortunately, the maintenance repair could not wait. We did try our best to inform every guest. Hopefully you will give us another opportunity in the future to show you we can do things right.

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice quiet and cozy beds
Stayed 2 nights in Mar 2024
Response from BJD on 26 Mar 2024
Thank you for taking the time to share your experience with us! Your feedback is very important to us, I am excited that all of your expectations were met. We look forward to the opportunity of serving you again soon.

10/10 Excellent

VARUTH, Monterey Park

Stayed 1 night in Feb 2024
Response from BJD on 19 Mar 2024
Thank you so much for staying with us and for providing such wonderful feedback! I will be sure to share your response with our entire team! Your trust and confidence are very important to us! We hope to see you again soon!

10/10 Excellent

Juan C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Mar 2024
Response from BJD on 19 Mar 2024
Thank you so much for staying with us and for providing such wonderful feedback! I will be sure to share your response with our entire team! Your trust and confidence are very important to us! We look forward to seeing you again in the future.

10/10 Excellent

Claude

Stayed 1 night in Mar 2024
Response from BJD on 19 Mar 2024
Thank you for taking the time to rate your stay with us. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay. We greatly appreciate the 5 out of 5 rating and look forward to continuing to provide you with exceptional customer service on your next visit to the Dallas area.

10/10 Excellent

Paula

Travelled with partner
Liked: Property conditions & facilities
I always come to this location when I need a room
Stayed 1 night in Feb 2024
Response from BJD on 1 Mar 2024
Paula, Thank you so much for staying with us and for providing such wonderful feedback! I will be sure to share your response with our entire team! Your trust and confidence are very important to us! Please come see us again soon!

10/10 Excellent

Krystle

Nice
Stayed 1 night in Feb 2024
Response from BJD on 27 Feb 2024
Thank you for taking the time to rate your stay with us. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay. We greatly appreciate the 5 out of 5 rating and look forward to continuing to provide you with exceptional customer service on your next visit to the Dallas area. We hope to see you soon!

8/10 Good

Glynn

Stayed 1 night in Feb 2024
Response from BJD on 21 Mar 2024
Thank you for your feedback. We appreciate the 4 out of 5 rating for the stay and hope we get another chance to make it a 5. Hope to see you soon!

10/10 Excellent

Gerardo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet
Response from BJD on 29 Jan 2024
Thank you so much for staying with us and for providing such wonderful feedback! I will be sure to share your response with our entire team! Your trust and confidence are very important to us! We hope to see you again soon.

4/10 Poor

Patricia

Travelled with partner
Close to hwy 45. No food near by, except for a dirty worn Whataburger location. The Hotel property is no nicer than basic low end Hotels. Our rooms HVAC had a worn out bearing on the blower fan and was very loud when it kicked on throughout the night. Walls must be thin as we could hear talking and snoring in rooms on both sides of us.
Stayed 1 night in Jan 2024
Response from BJD on 29 Jan 2024
Thank you so much for your recent stay with us! Your feedback is very important to us, I am saddened to hear that your stay was not satisfactory. We will share your concerns directly with our maintenance team and have the AC issue resolved. Thank you again and I do hope you will give us another opportunity to do things right!

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from BJD on 26 Jan 2024
Thank you so much for staying with us and for providing such wonderful feedback! I will be sure to share your response with our entire team! Your trust and confidence are very important to us! We hope to see you again soon!

2/10 Terrible

Jhon

i booked a room for two nights but i couldn't make on time because my flight was delayed so i show up early next morning but when i got there the hotel was sold out and nobody was at the counter i called the front desk trying to caught someone attention but nobody came I'm done with la Quinta 😞😞😞
Stayed 2 nights in Jan 2024
Response from BJD on 25 Jan 2024
Thank you for your feedback. I sincerely apologize for the inconvenience you experienced. There are times that our staff will have to step away from the desk to resolve different hotel issues and I am sorry this happened during your check in. We will look at different ways to avoid this type of situation while working to improve our service. We hope that you will give us another opportunity to serve you in the future. Thank you again!

10/10 Excellent

Stella, vacaville

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Loved that dogs are allowed. The AM front desk person, Sherin was so gracious.
Stayed 2 nights in Jan 2024
Response from BJD on 22 Jan 2024
Thank you for taking the time to share your experience with us! Your feedback is very important to us. I am excited that all of your expectations were met. We appreciate your kind words and will share this with Sharon! Thank you again, we hope to see you again soon!

10/10 Excellent

Habtemariam

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 1 night in Jan 2024
Response from BJD on 22 Jan 2024
Thank you so much for staying with us and for providing such wonderful feedback! I will be sure to share your response with our entire team! Your trust and confidence are very important to us! Hope to see you soon!

6/10 Okay

STEVE

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from BJD on 19 Jan 2024
Thank you for your feedback. We appreciate your concerns and will address your review with our team. Please accept our apologies and we look forward to earning your business on a future visit to the area.

10/10 Excellent

Tiffanee

Stayed 4 nights in Jan 2024
Response from BJD on 18 Jan 2024
Thank you so much for staying with us and for providing such wonderful feedback! I will be sure to share your response with our entire team! Your trust and confidence are very important to us! Hope to see you soon!

8/10 Good

Melissa

Stayed 1 night in Jan 2024
Response from BJD on 7 Feb 2024
Thank you for your feedback. We greatly appreciate the 4 out of 5 rating and look forward to working hard to provide you with exceptional customer service that will allow us to receive a 5 out of 5 on your next visit to the Dallas - Hutchins area. We hope to see you soon!

10/10 Excellent

Robert

Stayed 1 night in Jan 2024
Response from BJD on 16 Jan 2024
Thank you for taking the time to rate your stay with us. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay. We greatly appreciate the 10 out of 10 rating and look forward to continuing to provide you with exceptional customer service on your next visit to the Dallas area. We hope to see you again soon!

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from BJD on 9 Jan 2024
Thank you so much for staying with us and for providing such wonderful feedback! I will be sure to share your 10 out of 10 review with our entire team! Your trust and confidence are very important to us! We hope to see you again soon!

8/10 Good

MARCO

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from BJD on 8 Jan 2024
Thank you so much for staying with us and for providing such wonderful feedback! We appreciate your 8 out of 10 rating! I will be sure to share your response with our entire team! Your trust and confidence are very important to us!

8/10 Good

Barbara

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from BJD on 8 Jan 2024
Thank you for your feedback. We greatly appreciate the 8 out of 10 rating and look forward to working hard to provide you with exceptional customer service that will allow us to receive a 10 out of 10 on your next visit to the Dallas - Hutchins area. We hope to see you soon!

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Me encanto muy bonito Hotel lo recomiendo
Stayed 1 night in Dec 2023
Response from BJD on 8 Jan 2024
Thank you for your feedback. We greatly appreciate the 4 out of 5 rating and look forward to working hard to provide you with exceptional customer service that will allow us to receive a 10 out of 10 on your next visit to the Dallas - Hutchins area. We hope to see you soon!

10/10 Excellent

Gregory, Kearney

Stayed 1 night in Dec 2023
Response from BJD on 25 Jan 2024
Thank you for taking the time to rate your stay with us. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay. We greatly appreciate the 5 out of 5 rating and look forward to continuing to provide you with exceptional customer service on your next visit to the Dallas - Hutchins area.

10/10 Excellent

celeste

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a blast staying in will be back recommended 👌
Stayed 4 nights in Dec 2023
Response from BJD on 28 Dec 2023
Thank you for taking the time to share your experience with us! I am super excited that everything went well for you, we appreciate the nice comments on our hotel. We look forward seeing you again soon. Happy holidays!

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from BJD on 26 Dec 2023
Thank you for taking the time to rate your stay with us. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay. We greatly appreciate the 5 out of 5 rating and look forward to continuing to provide you with exceptional customer service on your next visit to the Dallas area. We hope to see you soon. Happy Holidays!!

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from BJD on 19 Dec 2023
Thank you for taking the time to rate your stay with us. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay. We greatly appreciate the 10 out of 10 rating and look forward to continuing to provide you with exceptional customer service on your next visit to the Dallas area. We hope to see you soon! Happy Holidays!

2/10 Terrible

Josh

Stayed 1 night in Dec 2023
Response from BJD on 12 Dec 2023
Thank you for your feedback. We appreciate your comments and will address your issues directly with our team. We will continuously work to improve our service as to prevent any future issues. Please accept our apologies and we look forward to earning your business on a future visit to the area. Thank you!

6/10 Okay

Terese

Business traveller
Stayed 1 night in Dec 2023
Response from BJD on 5 Dec 2023
Thank you for your feedback. I am sorry to hear that your expectations were not met. We appreciate your concerns and will continuously strive to improve our service. We look forward to earning your business on a future visit to the area.

8/10 Good

Hector

Stayed 5 nights in Nov 2023
Response from BJD on 21 Dec 2023
Thank you for taking the time to rate your stay with us. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay. We greatly appreciate the 9 out of 10 rating and look forward to continuing to provide you with exceptional customer service on your next visit to the Dallas area. Happy Holidays!!

6/10 Okay

Shane

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from BJD on 22 Nov 2023
Thank you for your feedback. We appreciate your concerns and will address your issues with our team. Please accept our apologies and we look forward to earning your business on a future visit to the area.

10/10 Excellent

BRETT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and nice people. Great breakfast
Stayed 1 night in Nov 2023
Response from BJD on 22 Nov 2023
Thank you for taking the time to rate your stay with us. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay. We greatly appreciate the 5 out of 5 rating and look forward to continuing to provide you with exceptional customer service on your next visit to the Dallas area.

10/10 Excellent

BRETT

Liked: Cleanliness, staff & service, property conditions & facilities
Great place super friendly staff. I highly recommend if you are traveling with pets
Stayed 1 night in Nov 2023
Response from BJD on 13 Nov 2023
Thank you for taking the time to rate your stay with us. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay. We greatly appreciate the 5 out of 5 rating and look forward to continuing to provide you with exceptional customer service on your next visit to the Dallas area. Hope to see you soon!

10/10 Excellent

Denaya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for a quick trip and the breakfast was good. Comfortable beds and the staff was pleasant.
Stayed 1 night in Nov 2023
Response from BJD on 10 Nov 2023
Thank you for taking the time to share your experience with us! Your feedback is very important to us. I am so excited that all of your expectations were met and we appreciate your kind comments, especially on our staff. We will continue to improve and look forward seeing you again soon.

10/10 Excellent

diana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room was HUGE, the biscuits and gravy breakfast was really good (honestly the main reason I always choose La Quinta is the breakfast spread), and as a solo traveling woman, I felt very safe. Thank you.
Stayed 1 night in Nov 2023
Response from BJD on 10 Nov 2023
Thank you for taking the time to rate your stay with us, we appreciate the 5 out of 5 rating! We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay. We look forward to continuing to provide you with exceptional customer service on your next visit to the Dallas - Hutchins area.

2/10 Terrible

Jerry

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from BJD on 7 Nov 2023
Thank you for your feedback. I am so sorry to hear about your negative experience. We appreciate your concerns and will address your issues with our team. Please accept our apologies and we look forward to earning your business on a future visit to the area.

10/10 Excellent

Luisa, Buckeye

Stayed 1 night in Nov 2023
Response from BJD on 27 Nov 2023
Thank you for taking the time to rate your stay with us. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay. We greatly appreciate the 5 out of 5 rating and look forward to continuing to provide you with exceptional customer service on your next visit to the Dallas area. We hope to see you soon!

8/10 Good

Mani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from BJD on 6 Nov 2023
Thank you for your feedback. We appreciate the 4 out of 5 rating for the stay and hope we get another chance to make it a 5. We hope to see you again soon!

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from BJD on 1 Nov 2023
Thank you for taking the time to rate your stay with us. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay. We greatly appreciate the 5 out of 5 rating and look forward to continuing to provide you with exceptional customer service on your next visit to the Dallas area. We hope to see you soon!

2/10 Terrible

Yvonne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from BJD on 31 Oct 2023
Thank you for your feedback. We appreciate your concerns and will address your issues with our team. Please accept our apologies and we look forward to earning your business on a future visit to the area.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Good night stay
Stayed 1 night in Oct 2023
Response from BJD on 30 Oct 2023
Thank you so much for staying with us and for providing such wonderful feedback! I will be sure to share your response with our entire team! Your trust and confidence are very important to us! We hope to see you soon!

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from BJD on 6 Nov 2023
Thank you for taking the time to rate your stay with us. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay. We greatly appreciate the 10 out of 10 rating and look forward to continuing to provide you with exceptional customer service on your next visit to the Dallas area. We hope to see you soon!

8/10 Good

Riley

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from BJD on 26 Oct 2023
Thank you for your feedback. We greatly appreciate the 8 out of 10 rating and look forward to working hard to provide you with exceptional customer service that will allow us to receive a 10 out of 10 on your next visit to the Dallas - Hutchins area. We hope to see you soon!

10/10 Excellent

Sarahi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from BJD on 26 Oct 2023
We very much appreciate and value your feedback and will share it with our team. Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. We are looking forward to providing you the same pleasant accommodations and service the next time you are in the Dallas - Hutchins area. We hope to see you soon!

4/10 Poor

John

Travelled with group
Disliked: Staff & service, amenities
No housekeeping during our stay (5 nights). One small shampoo,(no conditioner) barely enough soap to last the time we were there. Television didn't work in one of the rooms. Breakfast was late being put out, the fresh fruit was anything but (all the apples were mealy) The manager appeared to be giving a review in the lobby at the front desk (very unprofessional). This was the third time I have stayed at a La Quinta, three strikes...you're out! Not again.
Stayed 5 nights in Oct 2023
Response from BJD on 19 Oct 2023
Thank you for staying at La Quinta - Hutchins, and for providing such valuable feedback from your visit. We sincerely apologize for the difficulties you experienced; and rest assured, we will take this survey under careful consideration. It's our pleasure to serve, so please never hesitate to let us know what we can do to make your stay more comfortable. We will address your concerns and work on the necessary changes so that we may welcome you again in the future!

6/10 Okay

Gerrit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The only place I have ever stayed that asks for a deposit on each room. I have yet to get my deposit back from last weeks previous stay
Stayed 1 night in Oct 2023
Response from BJD on 17 Oct 2023
Thank you for your feedback. We appreciate your concerns and will address your issues with our team. Please accept our apologies and we look forward to earning your business on a future visit to the area.

6/10 Okay

Ruby, Von Ormy

Travelled with partner
Liked: Amenities
The Hotel was Clean . The Guy At The Front Desk Didn't Greet Us . Didn't Even Tell Us , What Time Breakfast Was.
Stayed 2 nights in Oct 2023
Response from BJD on 17 Oct 2023
Thank you for your feedback. We appreciate your comments and will address your issues directly with the team member involved. We will continuously work to improve our service as to prevent any future issues. Please accept our apologies and we look forward to earning your business on a future visit to the area.

10/10 Excellent

Leo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean & Quite! Easy access to Interstate!!!
Stayed 1 night in Oct 2023
Response from BJD on 17 Oct 2023
Thank you for taking the time to tell us about your experience with us! It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel to be clean and quiet. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. We hope to see you again soon!

10/10 Excellent

Artur

Stayed 1 night in Oct 2023
Response from BJD on 17 Oct 2023
We very much appreciate and value your feedback and will share it with our team. Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. We are looking forward to providing you the same pleasant accommodations and service the next time you are in the Dallas - Hutchins area. We hope to see you soon!

10/10 Excellent

Patty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room! Very clean and comfortable.
Stayed 1 night in Oct 2023
Response from BJD on 17 Oct 2023
Thank you for taking the time to share your experience with us! Your feedback is very important to us. I am excited to hear that all of your expectations were met, we appreciate your kind comments on the cleanliness of the rooms. We look forward seeing you again soon.