- Liked: Cleanliness, staff & service, amenities
The toilet in our room kept stopping up the manager offered for us to switch rooms on our last night but since it was our last night we decided not to switch. She said she would refund one night for our troubles. The guy working rhe desk then called and said it would have to be refunded through expedia. I contacted expedia and the manager told them she had already sent the refund to my bank. This was on March 17th. I still don't have the refund and the hotel will not respond to my emails. Guess I'm just out that money.