Holiday Homes in Cultus Lake

"we specifically stayed here as they have a pool and hot tub they were not very big and there was 3 groups of kids staying there the pool area was packed and we were unable to use it the area shut down at 10:00pm I asked if we could go in there for an hour after 10:00 they said no.I felt that they should have shut down pool and hot tub to the kids at 9:00 and given the adults an hour to themselves "

"Fun area"

"Our family has been going here for many generations. We love the hotel, but it is in desperate need of renovations. It’s almost shocking that it isn’t being taken care of the way it should be. I am not sure that I will book through Expedia, as we were told that we could not upgrade because we had booked through Expedia. We were originally put in a terrible room that was so incredibly deep and overlooked a crappy roof. Had The Shining vibes. They were able to move us to a closer room, but we were celebrating our 23rd anniversary and had spoken to management prior, to try and give us a decent room. Then they stuck us in the first room. Never once welcomed us with a smile or said Happy Anniversary, etc. These little touches can make such a big difference in a guests experience. I’ve been in hospitality my entire life, and they definitely need to train their staff to smile and welcome people better. All of that said, the staff at the lobby bar were amazing. All of them! Now if the rest of the staff could learn from them. "

"Had an issue when power outage in area, so some suits lacked heat. Staff was very attentive to solve problems "

"We had a wonderful stay. Megan the receptionist was very helpful. We all loved the pool and hot tub."

"Great staff, efficient rooms"

"Pond outside made it very peaceful staff was great. Mountains beautiful as always. Being woken up by ducks is always great unfortunately with hotels comes unexpected situations and woken up on a Sunday morning at 6:50am by the next door kids playing with the door between rooms wasn't on my bingo card for the morning. "

"We were travelling and needed a place to sleep. Was just fine for this purpose."

"Everything was good and staff very friendly. "