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Reviews of Fernie Slopeside Lodge

2 out of 5
Fernie Slopeside Lodge
5339 Ski Hill Road, Fernie, BC

Reviews

7.6

Good

Rating 10 - Excellent. 91 out of 383 reviews" "
Rating 8 - Good. 162 out of 383 reviews" "
Rating 6 - Okay. 88 out of 383 reviews" "
Rating 4 - Poor. 25 out of 383 reviews" "
Rating 2 - Terrible. 17 out of 383 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Niki

Travelled with pets
Liked: Staff & service
Pet friendly. Skier friendly. Helpful and welcoming staff. Location.
Stayed 3 nights in Apr 2024
Response from Fernie Slopeside Lodge on 16 Apr 2024
Thank you for taking the time to rate Fernie Slopeside Lodge! We are so glad that you and Sky enjoyed your stay with us, we look forward to seeing you again next season!

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ski right to the front door, guest ski racks in lobby. Big rooms & bathrooms. Pleasant helpful staff.
Stayed 3 nights in Mar 2024
Response from Fernie Slopeside Lodge on 16 Apr 2024
Thank you for taking the time to rate Fernie Slopeside Lodge! We are so glad that you enjoyed your stay with us, we look forward to seeing you again in the future.

10/10 Excellent

Ian

Stayed 1 night in Mar 2024
Response from Fernie Slopeside Lodge on 16 Apr 2024
Thank you for taking the time to rate Fernie Slopeside Lodge! We are so glad that you enjoyed your stay with us, we look forward to seeing you again in the future.

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Fernie Slopeside Lodge on 25 Mar 2024
Thank you for taking the time to rate Fernie Slopeside Lodge! We are so glad that you enjoyed your stay with us, we look forward to seeing you again in the future.

10/10 Excellent

Tyler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the kindness the hostess showed us. We thoroughly enjoyed our time there.
Stayed 3 nights in Mar 2024
Response from Fernie Slopeside Lodge on 25 Mar 2024
Thank you for taking the time to rate Fernie Slopeside Lodge! We are so glad that you enjoyed your stay with us, we look forward to seeing you again in the future.

10/10 Excellent

Melissa

Stayed 1 night in Mar 2024
Response from Fernie Slopeside Lodge on 16 Apr 2024
Thank you for taking the time to rate Fernie Slopeside Lodge! We are so glad that you enjoyed your stay with us, we look forward to seeing you again in the future.

8/10 Good

John and Regina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic room. Good access to the mountain. Generally clean; the tub and sink could have been cleaned better. Friendly staff. Would stay there again
Stayed 1 night in Mar 2024
Response from Fernie Slopeside Lodge on 25 Mar 2024
Thank you for taking the time to rate Fernie Slopeside Lodge! We are so glad that you enjoyed your stay with us, we will pass on your feedback and we look forward to seeing you again in the future.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodation is right at the base of the ski hill. Very convenient. Reception check in went smoothly. Staff are very friendly. Good sized room and well furnished.
Stayed 1 night in Mar 2024
Response from Fernie Slopeside Lodge on 25 Mar 2024
Thank you for taking the time to rate Fernie Slopeside Lodge! We are so glad that you enjoyed your stay with us, we look forward to seeing you again in the future.

10/10 Excellent

Signe

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great price for being on the hill. Simple, but clean and comfortable.
Stayed 2 nights in Mar 2024
Response from Fernie Slopeside Lodge on 25 Mar 2024
Thank you for taking the time to rate Fernie Slopeside Lodge! We are so glad that you enjoyed your stay with us, we look forward to seeing you again in the future.

10/10 Excellent

John and Regina

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Fernie Slopeside Lodge on 25 Mar 2024
Thank you for taking the time to rate Fernie Slopeside Lodge! We are so glad that you enjoyed your stay with us, we look forward to seeing you again in the future.

8/10 Good

Paul

Stayed 1 night in Feb 2024
Response from Fernie Slopeside Lodge on 25 Mar 2024
Thank you for taking the time to rate Fernie Slopeside Lodge! We are so glad that you enjoyed your stay with us, we look forward to seeing you again in the future.

6/10 Okay

Steven

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The location of this property for access to the hill is fantastic. Just long, long overdue for some TLC, renovations and bedding upgrades. Not great value for the condition.
Stayed 2 nights in Feb 2024
Response from Fernie Slopeside Lodge on 25 Mar 2024
Thank you for taking the time to share your experience. We appreciate feedback from our valued guests and will notify the proper teams of your observations. We are glad you enjoyed your stay here. We hope to see you again soon!

6/10 Okay

ed

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The beds were very uncomfortable like sleeping on an RV mattress. No maid service while staying multiple days. No ice machines on site. The hostess was very pleasant and location was excellent.
Stayed 2 nights in Feb 2024
Response from Fernie Slopeside Lodge on 25 Mar 2024
Thank you for taking the time to share your experience. We appreciate feedback from our valued guests and will notify the proper teams of your observations. We hope to see you again soon!

10/10 Excellent

Rachelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close and convenient
Stayed 1 night in Feb 2024
Response from Fernie Slopeside Lodge on 25 Mar 2024
Thank you for taking the time to rate Fernie Slopeside Lodge! We are so glad that you enjoyed your stay with us, we look forward to seeing you again in the future.

6/10 Okay

warren

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
To say this is a 2 star resort I think is a little generous. Quite expensive stay considering I was only able to stay one of the two nights (due to an injury of one of the people in my party) and no refunds were being offered for cancelling one of the two nights. Very conveniently located near the lifts, so that's a positive thing. Felt more like a 70's motel than a "hotel" inside. Maybe it's time for an upgrade?
Stayed 2 nights in Feb 2024
Response from Fernie Slopeside Lodge on 25 Mar 2024
Thank you for taking the time to share your experience. We appreciate feedback from our valued guests and will notify the proper teams of your observations.

10/10 Excellent

Grace

Stayed 1 night in Feb 2024
Response from Fernie Slopeside Lodge on 25 Mar 2024
Thank you for taking the time to rate Fernie Slopeside Lodge! We are so glad that you enjoyed your stay with us, we look forward to seeing you again in the future.

2/10 Terrible

Steven

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
What ever you do make sure you have a cancellation option or insurance to cancel as the owner will not refund any payments no matter how unskiable the hill is which is often the case.
Stayed 4 nights in Feb 2024
Response from Fernie Slopeside Lodge on 25 Mar 2024
Thank you for your feedback we have passed this on to management.

10/10 Excellent

Brent Shauna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Fernie Slopeside Lodge on 25 Mar 2024
Thank you for taking the time to rate Fernie Slopeside Lodge! We are so glad that you enjoyed your stay with us, we look forward to seeing you again in the future.

10/10 Excellent

Chad

Stayed 1 night in Jan 2024
Response from Fernie Slopeside Lodge on 25 Mar 2024
Thank you for taking the time to rate Fernie Slopeside Lodge! We are so glad that you enjoyed your stay with us, we look forward to seeing you again in the future.

4/10 Poor

Christopher, Edmonton

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
This place shouldn’t be considered a hotel or a lodge. It should be considered a hostel or even worse a dormitory. The front desk is open limited hours and even less than the hours stated on their multiple messages they keep sending Expedia. The rooms albeit was clean in terms of sheets pillows and bath towels. The good part is the shower is good but drainage is another story. The fridge was decent. Now for the bad, paper thin walls, uncomfortable beds where you can feel the spring coils and lumpy pillows, floor was dirty. The list could go on forever. Probably never will come back again. The amount of noise from drunken or high kids in the halls were unreal. No point to contact the front desk as there was no one there after 6 and no one even in the morning either.
Stayed 1 night in Jan 2024
Response from Fernie Slopeside Lodge on 25 Mar 2024
Thank you for taking the time to share your experience. We appreciate feedback from our valued guests and will notify the proper teams of your observations.

10/10 Excellent

Jason

Travelled with family
Liked: Amenities
The staff is wonderful and very friendly. The accommodations are very comfortable and clean plus being right on the hill and able to ski to the entrance at the end of the day is awesome. Would highly recommend and will definitely stay here again!
Stayed 3 nights in Jan 2024
Response from Fernie Slopeside Lodge on 25 Mar 2024
Thank you for taking the time to rate Fernie Slopeside Lodge! We are so glad that you enjoyed your stay with us, we look forward to seeing you again in the future.

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is on the mountain so there are limited dining options in the evening. Other than that, it was great.
Stayed 1 night in Jan 2024
Response from Fernie Slopeside Lodge on 25 Mar 2024
Thank you for taking the time to rate Fernie Slopeside Lodge! We are so glad that you enjoyed your stay with us, we look forward to seeing you again in the future.

10/10 Excellent

Greg, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is not a better place, for the price, on any ski hill I have ever been too. Steps away from the lifts, front row parking. Slopeside is amazing. Staff are super friendly and helpful.
Stayed 3 nights in Jan 2024
Response from Fernie Slopeside Lodge on 25 Mar 2024
Thank you for taking the time to rate Fernie Slopeside Lodge! We are so glad that you enjoyed your stay with us, we look forward to seeing you again in the future.

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk to the lift lines!
Stayed 3 nights in Jan 2024
Response from Fernie Slopeside Lodge on 25 Mar 2024
Thank you for taking the time to rate Fernie Slopeside Lodge! We are so glad that you enjoyed your stay with us, we look forward to seeing you again in the future.

6/10 Okay

Tom

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Laura

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Loved our stay at slopeside- it was pet friendly & in a great location. It was not very clean and the beds were quite uncomfortable but would still stay there again.
Stayed 1 night in Jan 2024
Response from Fernie Slopeside Lodge on 21 Jan 2024
Thank you for taking the time to rate Fernie Slopeside Lodge! We have taken your comments on board and will discuss them with management, we look forward to seeing you again in the future.

10/10 Excellent

Sarah

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Fernie Slopeside Lodge on 21 Jan 2024
Thank you for taking the time to rate Fernie Slopeside Lodge! We look forward to seeing you again in the future.

10/10 Excellent

??

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Fernie Slopeside Lodge on 21 Jan 2024
Thank you for taking the time to rate Fernie Slopeside Lodge! We look forward to seeing you again in the future.

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Fernie Slopeside Lodge on 5 Jan 2024
Thank you for taking the time to rate Fernie Slopeside Lodge! We are so glad that you enjoyed your stay with us, we look forward to seeing you again in the future.

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Dec 2023
Response from Fernie Slopeside Lodge on 5 Jan 2024
Thank you for taking the time to rate Fernie Slopeside Lodge! We are so glad that you enjoyed your stay with us, we look forward to seeing you again in the future.

6/10 Okay

Darren

It was good
Stayed 5 nights in Dec 2023
Response from Fernie Slopeside Lodge on 5 Jan 2024
Thank you for taking the time to rate Fernie Slopeside Lodge! We are so glad that you enjoyed your stay with us, we look forward to seeing you again in the future.

10/10 Excellent

Richard

Stayed 2 nights in Dec 2023
Response from Fernie Slopeside Lodge on 5 Jan 2024
Thank you for taking the time to rate Fernie Slopeside Lodge! We are so glad that you enjoyed your stay with us, we look forward to seeing you again in the future.

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Nathan and Charlotte were fantastic folk who treated us really well!!!
Stayed 1 night in Jun 2023

6/10 Okay

Adrienne

Travelled with family, Travelled with pets
Liked: Amenities
Disliked: Cleanliness, staff & service
Location unbeatable, convenient for skiing. The beds need replacing asap. Lack of services made it feel more like a hostel than a hotel. No cleaning services available even for longer stays, garbage removal, etc all is self-serve. Clean enough to start but after 4 days with people staying in the room, we needed some additional service.
Stayed 4 nights in Mar 2023
Response from Slopeside Team on 4 Apr 2023
Thank you for taking the time to share your experience. We appreciate feedback from our valued guests and will notify the proper teams of your observations. We are glad you enjoyed your stay here. We hope to see you again soon!

8/10 Good

Ricardo

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Ideal location, friendly staff. I showed up way before check in, Madison mentioned a room might be available earlier. She then phones me to let me know my room was ready. Really nice of her.
Stayed 2 nights in Mar 2023
Response from Slopeside Team on 4 Apr 2023
Thank you for taking the time to rate Fernie Slopeside Lodge! We are so glad that you enjoyed your stay with us, we look forward to seeing you again in the future.

8/10 Good

Rhonda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot to ski in right to the hill . One thing the rooms need a bigger fridge . Couldn’t put anything barely in it .
Stayed 3 nights in Mar 2023
Response from Fernie Slopeside Lodge on 15 Mar 2023
We are happy to hear you enjoyed your stay.

10/10 Excellent

Rhys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location ski in property right on the hill, nice clean large room. Great spot unbeatable location
Stayed 2 nights in Mar 2023
Response from Front Desk on 13 Mar 2023
We are glad you enjoyed your stay and hope to see you again.

8/10 Good

Sunisa

Travelled with group
Liked: Cleanliness, staff & service
The property is pretty old. The pillows are very flat (almost like a paper). Show needs some reno.
Stayed 2 nights in Feb 2023
Response from Fernie Slopeside Lodge on 28 Feb 2023
Thank you for taking the time to submit your review. I will pass it along. We are happy to see you enjoyed your stay.

8/10 Good

Saara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Fernie Slopeside Lodge on 27 Feb 2023
We are happy to hear you enjoyed your stay.

8/10 Good

Chad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was awesome. She was super friendly and helpful. The room was dated but clean and comfortable. Not a hotel issue, but was quite surprised to see that most of the restaurants on the hill were closed by 5pm. There were many great options for food in town.
Stayed 2 nights in Feb 2023
Response from Fernie Slopeside Lodge on 26 Feb 2023
Thankyou for your feedback!We are glad to hear you enjoyed your stay

8/10 Good

Delana

Travelled with family
Liked: Cleanliness, staff & service
The staff were friendly. The rooms only had one set of towels and were not charged during the three days we were there
Stayed 3 nights in Feb 2023
Response from Fernie Slopeside Lodge on 26 Feb 2023
We are glad to hear you enjoyed your stay.Thankyou for your feedback.we are currently not offering a change over service but you can always pick up extra towels from the front desk.

2/10 Terrible

Michael, Yorkton

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has easy access to the base of the Fernie slopes with a short walk. The property is in very poor condition. There are multiple stains on the hall floors that look like vomit stains. The beds are old and pillows are yellow/lumpy/thin. Towels are tattered and thin. The tub/shower is stained and the caulking is mouldy. We wore sandals in the room. RCR - the owner of Fernie, needs to step up. We also went to a non RCR ski hill this trip and the on hill budget accommodation was wonderful.
Response from Fernie Slopeside Lodge on 26 Feb 2023
Sorry to hear you did not enjoy your stay.Thankyou for your feedback we have passed this on to management.

8/10 Good

Elyse

Stayed 4 nights in Feb 2023
Response from Fernie Slopeside Lodge on 26 Feb 2023
Thankyou for your feedback

8/10 Good

Kristin

Travelled with family, Travelled with group
Liked: Staff & service
Affordable ski-in ski-out option
Stayed 3 nights in Feb 2023
Response from Fernie Slopeside Lodge on 23 Feb 2023
We are happy to hear you enjoyed your stay.

8/10 Good

Richard

Stayed 2 nights in Feb 2023
Response from Front Desk on 15 Mar 2023
Thank you for taking the time to post a review. We hope to see you again in the future.

10/10 Excellent

Daisy

Stayed 2 nights in Feb 2023
Response from Front Desk on 13 Mar 2023
Thank you for taking the time to post a review.

6/10 Okay

Andrew

Stayed 2 nights in Feb 2023
Response from Fernie Slopeside Lodge on 7 Mar 2023
Thank you for taking the time to leave a review

10/10 Excellent

Damian, Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Fernie Slopeside Lodge on 5 Jan 2024
Thank you for taking the time to rate Fernie Slopeside Lodge! We are so glad that you enjoyed your stay with us, we look forward to seeing you again in the future.

6/10 Okay

Tom

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
How can there be no hot tub? No ice machine? No ski storage? 5pm check in is really weird too, why not 2 pm like so many resorts? Checkout should be 11, not 10. That also is weird, ha. Puke stains in the hallways everywhere. We also left behind some airpods and a glass container of milk, hopefully we get those back, please. The one beer and soda left were done so on purpose, enjoy. Staff were pleasant.
Response from Fernie Slopeside Lodge on 16 Jan 2023
Unfortunately the hot tubs were removed years ago. The ice machine is broken we are looking at replacements. Due to staff housing we closed the ski lockers. Due to staff shortages we have been unable to return to normal check in and check out times. The "puke stains" are actually chemical stains someone spilled bleach on the carpets. I will certainly have a look for your airpods and get back to you as soon as possible if they are found.

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, property conditions & facilities
Old hotel but very clean and convenient and not expensive. Perfect location walking distance from the ski lifts
Response from Fernie Slopeside Lodge on 16 Jan 2023
We are happy to hear you enjoyed your stay.