View from property

Reviews of Radisson Hotel Cincinnati Riverfront

3.5 out of 5
Radisson Hotel Cincinnati Riverfront
668 W 5th St, Covington, KY

Reviews

7.0

Good

Rating 10 - Excellent. 416 out of 1287 reviews" "
Rating 8 - Good. 256 out of 1287 reviews" "
Rating 6 - Okay. 249 out of 1287 reviews" "
Rating 4 - Poor. 186 out of 1287 reviews" "
Rating 2 - Terrible. 180 out of 1287 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and the rooms are really nice.
Stayed 1 night in Mar 2024

10/10 Excellent

JOE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manger top notch
Stayed 2 nights in Mar 2024

8/10 Good

Ronald, Montclair

The prices were great but some of the receptionist staff seemed indifferent to customer service. They didn't seem able to answer a few questions about the area such as transportation availability. The area was a bit more noisy than one might expect, with constant travel and long-distance trains running at all hours. The room had an unidentifiable odor that had me opening the window (on the 15th floor with no protective screening).
Stayed 2 nights in Mar 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic super nice !!
Stayed 1 night in Mar 2024

4/10 Poor

Susane

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Rooms are outdated. Too expensive for what you get. Location is OK but didn’t look safe to walk to the stadiums. You could hear the traffic and the people in the hallways. Not impressed
Stayed 1 night in Mar 2024

6/10 Okay

Bakary

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Heather

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to a beer show here, had a great. Hotel was a little dated but no problems. Nice view of the river
Stayed 2 nights in Mar 2024

10/10 Excellent

leo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Good place to stay
Stayed 1 night in Mar 2024

6/10 Okay

Tricia

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The pool was dirty
Stayed 2 nights in Mar 2024

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were amazing, staff was great
Stayed 2 nights in Mar 2024

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Ijnanya

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The bath tub was stopped up and took a long time to drain. The counter had stains. The hotel definitely need some upgrades.
Stayed 2 nights in Mar 2024

10/10 Excellent

Felix

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
Thank awesome place the reception staff really bad bad attitude talking rude
Stayed 2 nights in Mar 2024

6/10 Okay

Jeremy

Liked: Staff & service
The view was great, it needs Maintenence.
Stayed 2 nights in Feb 2024

10/10 Excellent

Laurel, Mounds View

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the area. Has a great restaurant next door.
Stayed 1 night in Mar 2024

6/10 Okay

Lauren

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024

2/10 Terrible

Hector, Waukegan

Disliked: Staff & service, property conditions & facilities
Hotel to me was terrible,old elevator sound like need maintenance. Terrible beds old carpet.sink was broke. Water everywhere staff was no friendly don't let me check in at 2:45 pm unless I pay 50 extra dollars
Stayed 1 night in Mar 2024

8/10 Good

Paula

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Our fridge did not work well!
Stayed 2 nights in Mar 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The outside of the hotel looks cool at night with the multicolored lighting. The rooms offer the best view of the city! Plus the revolving rooftop restaurant view offers you a very unique experience.
Stayed 1 night in Feb 2024

8/10 Good

Jill, DUNKIRK

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CLEAN PROPERTY AND VERY FRIENDLY STAFF. PROPERTY IS DATED BUT OVERALL A VERY NICE HOTEL. WOULD RECOMMEND AND WILL BOOK WITH THEM AGAIN!
Stayed 2 nights in Mar 2024

10/10 Excellent

Lagina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I stayed Saturday March 3rd and checked out on Sunday. This was our first visit to this hotel and will definitely NOT be our last. There are so many wonderful things to say. The staff was absolutely amazing. From the front desk to the housekeepers to the dining staff. All so very attentive, friendly, helpful and informative. The manager, Mike Morris, was the best. I wish I had everyone’s names but from the moment we checked in, the gentleman at the front desk was so nice and friendly to us. The restaurant upstairs was beautiful. We had no idea it was up there so we ended up going to both! The woman who attended to us downstairs checked on us often and made sure everything was great (and the food was amazing!). We went to the upstairs to get dessert and to check it out since it ROTATES! Hands down one of the coolest places we’ve eaten and all of the staff were awesome. The pool was warm and clean. Towels were stocked up. The elevators are beautiful, rooms are clean, beautiful, stocked and the VIEWS are spectacular from the balcony. We are already planning trips back to stay for baseball and football season. Thank you for making our trip one to remember. :)
Stayed 1 night in Mar 2024

8/10 Good

Chasity

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room.
Stayed 1 night in Mar 2024

4/10 Poor

Sara

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
The staff was very friendly and the building looks good. But the hallways and rooms are full of dust like nobody has vacuumed in a long long time. I even saw some dead insects. The bathrooms were ok and the ammenities are good too.
Stayed 1 night in Feb 2024

2/10 Terrible

Kenneth

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The place is really outdated, broken sliding glass door handle, shower had hair left in it, there was sticky stuff all over the desk in the room. We really wanted more from this historic hotel.
Stayed 1 night in Feb 2024

2/10 Terrible

Tevin

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Trash! This hotel was one of the worst things I’ve had to experience. Checking in was good and dandy actually got checked in 30min prior got to 12th floor at 3:30 there was a pile of blankets sheets towels etc outside the elevator door probably 2 rooms worth, looked past it thinking housekeeping doing their job. Got unpacked played on the beds with the kids inspected the sheets for spots and whatnot because I’ve heard of bed bugs and never actually seen one. Just sketched. Room was typically clean. Left around 4:30 to go to the aquarium and explore the city. Get back to the hotel room around 9:30 go swimming. Adults vaping in the pool area. Pool lights out of pool with wires hanging no towels. Go back up to the room pile of laundry still laying outside of elevator door around 10:45pm wife was itching her leg after being in the room for 10 minutes thinking she had a spider bite thought nothing of it she had to run daughter to the ER for ear pain around 11 she got back to the room around 12 got the daughter in bed we were standing between the two beds talking about the ER trip when we seen a little bug crawl across the blanket on the bed I just put my daughter in grabbed it with a baby wipe and the wife took it to the front desk they confirmed it was a bed bug and offered to switch rooms we left the hotel at 1:45 am pile of laundry still by elevator doors and traveled 3.5 hours back home now we have a trunk full of luggage in trash bags I just want to burn iPads and all

2/10 Terrible

Lc

Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
It was a little dated, but we LOVED IT. All the dood, from room service, to the eighteen rotating restaurant on top floor was amazing.
Stayed 2 nights in Feb 2024

2/10 Terrible

Anne

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First of all, the hallways smelled like smoke. When we got into our room, I cannot tell you how many stains were on the bed. It started with the comforter, but when I lifted the sheet, and then the fitted to check for bed bugs, there were many more. I found several beard/pubic-looking hairs, along with many brown and red stains. Not to mention the nastiest carpet I’ve seen in a LONG time (probably even ever). I am not exaggerating. We asked to switch rooms, and were given an upgrade to a higher floor. That floor also reeked of cigarettes. The situation in the new room was actually worse. Our friends were just down the hall on that floor, and had a similar situation. We ultimately decided we could not stay there. The young male employee at the front desk was so kind to us, and we really tried not to make a big deal out of it. After all, it’s not his fault. We just politely told him we couldn’t stay there because the rooms were really unsanitary. He made a note on his computer, and told us to call back the next day when the manager would be there to ask for a refund. The manager was also easy to work with, and authorized a refund for us for both nights. I’m under the impression that this hotel used to be “the spot to be” back in the day, and our friends we were traveling with had even stayed there in 2009 and remembered it being pretty nice hotel. I’m not sure what has changed over the years, but it was hands down the worst hotel I have ever seen in terms of cleanliness.
Stayed 2 nights in Feb 2024

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities
The place and the views amazing
Stayed 1 night in Feb 2024

6/10 Okay

Rosa

Travelled with partner
The hotel room was pretty out dated. We ate at both restaurants during our stay. The 18th had an amazing brunch buffet. Kind of oricy but tasted delicious. 2 buffets and 2 sodas were 101.00 the restaurant on 5th wasnt that great . Had lunch and breakfast and both were not the greatest. The ice machines didnt really work on any floor. Front desk wasnt much help. Waited an hour on room service and was told 15 min. Traffic is noisy and alot of trains come thru. The elevators are really slow. For what u pay i expected better. And i do alot of traveling and have had better. Dont think i will be back. The balcony i thought wouod be nice but its not . Not enough room for sitting just standing .
Stayed 1 night in Feb 2024

10/10 Excellent

Kirt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st time in a few decades we’ve stayed here. A little dated but overall clean and nice. Awesome view from our balcony room even better views in the rotating dining room! We’ll be back sooner than later!
Stayed 1 night in Feb 2024

8/10 Good

Shaine

Travelled with family, Business traveller
Liked: Staff & service
It was great.
Stayed 1 night in Feb 2024

10/10 Excellent

Julia

Stayed 1 night in Feb 2024

6/10 Okay

Hannah

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The rooms were very dirty.
Stayed 1 night in Feb 2024

10/10 Excellent

Ramon

Liked: Cleanliness
Wonderful place

4/10 Poor

Arlen

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Gail, Cincinnati

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for visiting Mainstra and the Banks. Lots of food and entertainment options. Full service breakfast and breakfast buffet.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jeff

We come a few times a year! Love it here and especially love AFTON CREEK!
Stayed 1 night in Feb 2024

6/10 Okay

Devin

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Would agree with other reviews in that, overall, very outdated, could use remodel, was clean, but felt old; which gave off dirty all together wouldn't say i’m dissatisfied but not worth the money.
Stayed 1 night in Feb 2024

4/10 Poor

Christine

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Seems like rent by the hour. Not safe for kids. Floors are filthy. Elevators sound like they are going to break down. Poor hotel! Scared to go get ice.
Stayed 1 night in Feb 2024

10/10 Excellent

Anuar

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Feb 2024

8/10 Good

Elmira

Stayed 1 night in Feb 2024

10/10 Excellent

Jesus antonio

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The light didn’t worked at all, the hallway smelled like weed.
Stayed 1 night in Jan 2024

4/10 Poor

Karen

Liked: Staff & service
Disliked: Cleanliness

6/10 Okay

Gloria

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2024

2/10 Terrible

Tosha

Stayed 1 night in Jan 2024

8/10 Good

Shania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Robert, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Racheal

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Old and run down. Found a cockroach crawling on the wall .
Stayed 1 night in Jan 2024
Response from Art on 29 Jan 2024
We are very sorry you were not happy with your stay. Our pest control company was called to check out the room.