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B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles

4.0 star property
Hotel in Coquelles with 24-hour front desk and bar/lounge

Choose dates to view prices

Photo gallery for B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles

Bar (on property)
Comfort Quadruple Room, Non Smoking
Reception
Terrace/patio
Front of property
B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles offers comfort in Calais Fréthun. Guests love the terrace views, on-site mall, and dry cleaning/laundry services. Helpful staff ensures a pleasant stay, and free WiFi keeps everyone connected.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Air conditioning
The current price is NZ$244
includes taxes & fees
13 Oct - 14 Oct

Room options

Check availability for these dates

Tonight

Sept 19 - Sept 20
Check availability for tonight Sept 19 - Sept 20

Tomorrow

Sept 20 - Sept 21
Check availability for tomorrow Sept 20 - Sept 21
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Comfort Quadruple Room, Non Smoking

Comfort Quadruple Room, Non Smoking

Comfort Quadruple Room, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Free minibar items
HDTV
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Comfort Triple Room, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Comfort Triple Room, Non Smoking

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Triple Room, Mobility Accessible, Non Smoking

Triple Room, Mobility Accessible, Non Smoking

Triple Room, Mobility Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
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About the area

Map
Place De Cantorbery, Coquelles, Pas-de-Calais, 62231

What's nearby

  • Cité Europe - 3 min walk - 0.3 km
  • Channel Outlet - 15 min walk - 1.3 km
  • Calais Hotel de Ville - 5 min drive - 4.2 km
  • Calais Beach - 6 min drive - 4.9 km
  • Port of Calais - 9 min drive - 6.8 km

Getting around

  • Pihen Station - 9 min drive
  • Lille (LIL-Lesquin) - 86 min drive

Restaurants

  • Starbucks
  • ‪McDonald's - ‬3 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪Burger King - ‬14 min walk
  • ‪Buffalo Grill - ‬5 min drive

About this property

B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles

Upscale hotel near Port of Calais
At B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles, you can look forward to a terrace, a shopping centre on-site and dry cleaning/laundry services. Free in-room WiFi and a bar are available to all guests.
Other perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), smoke-free property and multilingual staff
  • A front desk safe, luggage storage and secured bike storage
  • Guest reviews say great things about the helpful staff
Room features
All 100 rooms have comforts such as 24-hour room service and premium bedding, as well as perks such as free WiFi and desk chairs.
More amenities include:
  • Free infant beds and free extra beds
  • Pillowtop mattresses and day beds
  • Bathrooms with separate baths/showers and hairdryers
  • 40-inch HDTVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; EUR 11.90 to 13.70 for adults and EUR 4.50 to 4.50 for children
  • A bar/lounge

Things to do

  • Bicycle storage
  • Shopping centre
  • TV in common areas

Family friendly

  • Children's games
  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Fixed shower seat
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (89 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 4 floors
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 6 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.80 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 11.90 to 13.70 for adults and EUR 4.50 to 4.50 for children
  • Pet fee: EUR 6 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

B B Hotel Calais Terminal Cité de l'Europe 4
B B HOTEL Calais Terminal Cité de l'Europe 4 étoiles
Novotel Suites Calais Coquelles Tunnel sous la Manche
B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles Hotel
B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles Coquelles

Frequently asked questions

Is B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 6 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles?

As of 19 Sept 2025, prices found for a 1-night stay for 2 adults at B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles on 13 Oct 2025 start from NZ$236.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles?

Self-parking is free at this property.

What time is check-in at B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles?

Checkout is at noon. Late checkout is available for EUR 25.00 (subject to availability).

Where is B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles located?

Located in Calais Fréthun, this hotel is within a 15-minute walk of Cité Europe and Channel Outlet. Royal Kids Parc De Jeux and Grand Théâtre de Calais are also within 3 miles (5 km). Calais Eurotunnel Station is 29 minutes by foot.

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B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 428 out of 762 reviews
Rating 8 - Good. 250 out of 762 reviews
Rating 6 - Okay. 51 out of 762 reviews
Rating 4 - Poor. 25 out of 762 reviews
Rating 2 - Terrible. 8 out of 762 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, amenities
Great place clean and good value
Stayed 1 night in Aug 2025

4/10 Poor

Chi Fung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice place, and very close to euro tunnel
Stayed 1 night in Jul 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel….we stayed for 1 night and it was as expected. Overall pleased.
Stayed 1 night in Jul 2025

10/10 Excellent

Rafal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and clean
Stayed 1 night in Jun 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff, plenty of space. Adjacent to Le Shuttle (Euro Tunnel)
Stayed 1 night in Jul 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was very friendly and efficient. The room had everything we needed and we thought the milk in the fridge was a very nice touch
Stayed 1 night in Jul 2025

8/10 Good

Nicholas

Liked: Cleanliness, property conditions & facilities
Good stay for 1 night before euro tunnel
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
An extremely well equipped large room for a family of four including two teenager's not little ones! Lots of space, everything you could possibly want for an overnight stay enroute. A lovely meal in hotel next door at a reasonable price. Staff were friendly and very understanding of my dodgy school french! Only downside was a very feeble fridge which really didn't get cold but hardly a bother in the grand scheme of things. Will definitely use the hitel xhain again.
Stayed 1 night in Aug 2025

8/10 Good

Susan

For a four star hotel. You’d expect restaurant
Stayed 1 night in Jun 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay near the channel tunnel also very dog friendly. Good options for food there or nearby
Stayed 1 night in Apr 2025

10/10 Excellent

Rafal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big parking bedroom and bathroom clean
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Liked: Staff & service
It was an OK stay, but the hotel is ageing, and it was far from being spotlessly clean. Otherwise, spacious room.
Stayed 1 night in Jun 2025

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Good for a quick stay next to the euro tunnel
Stayed 1 night in Feb 2025

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good
Stayed 1 night in Apr 2025

6/10 Okay

Vicky

This is next to the B&B 2 & 3 in an area around the shopping centre which is walkable. Hotel staff were very friendly but we booked a family room and the electrics didn’t work which meant we couldn’t get into our room. Once the electrics had been reset by reception staff, our safe and air conditioning didn’t work. With 4 of us in the room, it was far too hot.
Stayed 1 night in May 2025

10/10 Excellent

kirsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

My kids loved being back in the hotel after a few years staying nearby. It's so handy for shops, restaurants and the Channel Tunnel.
Stayed 1 night in Feb 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I visit on a regular basis and I am never disappointed. Very friendly staff and very clean environment. The staff all speak in English to the visitors from England.
Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had all we needed for a stop off very close to Eurotunnel.
Stayed 1 night in Feb 2025

2/10 Terrible

Paula

We arrived around midnight & reservation was not recognised despite having a receipt for payment in full. Tried numerous times & ended up buying another room at the same hotel.
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Great staff very quite
Stayed 1 night in Dec 2024

8/10 Good

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent stay. Friendly staff, good facilities.
Stayed 1 night in Aug 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay of our two week vacation to France.
Stayed 1 night in Jun 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Dec 2024

6/10 Okay

Izabela

Liked: Staff & service
Definiteley not 4* hotel. Good for late night sleep before taking le shuttle or ferry. Not the cleanest and not smell the best overall, but can’t expect too much from B&B hotel.. Slept in Executive Suite which has robes, complimentary soft drinks and snacks in fridge, coffee machine and kettle (kettle defo needs good clean- I wouldn’t use it). I don’t think I’d stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for an overnight stop after a late Chunnel crossing.
Stayed 1 night in Oct 2024

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