Courtyard

Reviews of Scandic Hvidovre

4 out of 5
Scandic Hvidovre
Kettevej 4, Hvidovre

Reviews

8.0

Very good

Rating 10 - Excellent. 299 out of 1000 reviews" "
Rating 8 - Good. 464 out of 1000 reviews" "
Rating 6 - Okay. 148 out of 1000 reviews" "
Rating 4 - Poor. 70 out of 1000 reviews" "
Rating 2 - Terrible. 19 out of 1000 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Baldomero

Travelled with family
Stayed 7 nights in Dec 2023
Response from Guest responsible on 8 Jan 2024
Dear Baldomero. Thank you for taking the time to rate your stay at Scandic Hvidovre. I hope you had a pleasant time at the hotel and that we'll see you again soon! Have a great day.Best regards, Anita

6/10 Okay

Yoones

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No basic tools such as coffee maker, water, tea in the rooms. No free charger for cars
Stayed 1 night in Sep 2023
Response from Guest responsible on 15 Sept 2023
Hi Yoones. Thank you for your review. I apologize that the lack of amenities in your room and that charging your car was not free, didn't meet your expectations. In our superior- and junior suites we have a coffee/tea station available for our guests. We hope to see you again another time. Best regards, Anita

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Guest responsible on 28 Aug 2023
Dear Laurie. Thank you for choosing Scandic Hvidovre as your hotel! I really hope you had a pleasant stay and that we'll get the opportunity to welcome you back another time. Have a wonderful day! Best regards, Anita

4/10 Poor

Charlene

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Although the public areas looked nice, the room was very cramped and poorly designed. Housekeeping was non-existent, even when we did the mandatory request for housekeeping the night before (no request, no housekeeping, not even to empty the trash). The desk clerk had to come up to empty our trash and bring clean towels. When we arrived, the sink soap dispenser was empty, and the same poor clerk had to bring up a full container, so clearly the housekeeping between guests was minimal and carelessly done. The size of the room was like a cruise ship's, but not as well designed - no ledges for suitcases, 2 chairs in a 4-bed room, and space wasted with a 3'X3' map and mirror instead of some useful shelves are some examples - I have more. A full size ironing board and iron were provided, but there wouldn't have been enough floor space to set them up. Ditch the ironing board and provide some luggage racks! And lose the smugness about being so environmentally friendly - in actuality, just seems like an excuse to provide lousy housekeeping. Oh, and vacuum under the beds to get rid of the dust bunnies. Would not recommend to anyone, especially as it is priced as though it were a first-class hotel.
Stayed 3 nights in Aug 2023
Response from Guest responsible on 25 Aug 2023
Dear Charlene.Thank you for your review. I apologize that your stay didn't meet your expectations. I will take you feedback to my colleagues, and I apologize again for the issues. Have a great weekend! Best regards, Anita

8/10 Good

Niels Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Guest responsible on 10 Aug 2023
Hej Niels Jacob.Tusind tak for at have taget dig tiden til at lave denne bedømmelse af dit ophold hos Scandic Hvidovre! Jeg håber, at du fik nydt din tid på hotellet, og at vi får mulighed for at velkomme dig tilbage igen en anden gang. Rigtig god dag! Med venlig hilsen Anita

8/10 Good

Declan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
last time
Hotel was adequate, very clean, staff were very attentive and helpful, we had one evening meal which was good, room was small and cramped for 3 people. Bed was comfortable. The expensive bar was closed all day Saturday and Sunday during our visit so winding down had to be done in the city which is 20 mins away by bus.
Stayed 3 nights in Jun 2023
Response from Guest responsible on 23 Jun 2023
Dear Declan.Thank you for taking the time to write this review! I am really glad you thought the hotel was clean with attentive and helpful staff and that you got a good meal at the restaurant. I apologize that the size of the room was not what you expected and that the bar was closed when you needed it. I will take you feedback to my colleagues and thank you again for it. We all hope to see you again another time. Have an amazing summer! Best regards, Anita

6/10 Okay

Michael

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Enjoyed the stay - breakfast good and nice pool and sauna
Stayed 2 nights in Jun 2023
Response from Guest responsible on 16 Jun 2023
Dear Michael.Thank you so much for this wonderful review. I am really glad you enjoyed your stay, and our breakfast buffet and pool/sauna!We all hope to see you again soon!Have a great summer! Best regards, Anita

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast. Comfortable bed and room. Nice hotel.
Stayed 1 night in May 2023
Response from Guest responsible on 22 May 2023
Hi Kathleen.Thank you so much for your review and kind words. I am really glad you thought our breakfast was nice, that the bed and room were comfortable and that the hotel was nice!! We hope to see you again soon!Have a wonderful day.Best regards, Anita

4/10 Poor

Ella

Stayed 4 nights in Apr 2023
Response from Guest responsible on 24 Apr 2023
Hi Ella.Thank you for choosing Scandic Hvidovre as your hotel and for taking the time to evaluate your stay. I hope you enjoyed your time here and that we'll get to welcome you back again soon. Have a great day! Best regards Anita

6/10 Okay

Jyrki

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Good location
Response from Guest responsible on 2 Jan 2023
Hi Jyrki.Thank you for your review.I hope you had a great time during your stay and that we'll get the chance to welcome you back another time. Happy New Year!Best regards Anita

6/10 Okay

Christian

Stayed 1 night in Nov 2022
Response from Guest responsible on 5 Dec 2022
Hi Christian. Thank you for taking the time to rate your time at Scandic Hvidovre!I hope you had a pleasant stay and that we'll get to welcome you back another time.Have a great day! Best regards Anita

10/10 Excellent

Maciej

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Guest responsible on 25 Nov 2022
Hi Maciej.Thank you for choosing Scandic Hvidovre as your hotel and for taking the time to evaluate your stay.Thank you so much for the amazing rating! I am really glad you had a pleasant stay!We hope to see you again soon.Have a wonderful day. Best regards guest responsible

8/10 Good

Phoong

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Overall good experience- the lobby was nice, the room was also nice but small. It was nothing fancy but clean. The hallway is a bit dated. For the price including parking and breakfast, the hotel was good.
Stayed 1 night in Oct 2022
Response from Guest responsible on 14 Oct 2022
Hi Phoong.Thank you so much for taking the time to write us a review of your stay at Scandic Hvidovre. I am glad you had an overall good experience and liked our lobby, room and price. I apologize that the hallway looked dated. I will let my colleagues know of you feedback. Thank you. I hope we'll get to welcome you back another time. Have a wonderful day! Best regards guest responsible

10/10 Excellent

Julia

Stayed 1 night in Sep 2022

8/10 Good

Ramin

Stayed 1 night in Sep 2022
Response from Guest responsible on 23 Sept 2022
Hi Ramin.Thank you so much for taking the time to rate your stay at Scandic Hvidovre.I am pleased to see the high score and I hope you had a great stay. We hope to see you again another time. Have a wonderful weekend!Best regards guest responsible

8/10 Good

Ulla

Stayed 1 night in Aug 2022

10/10 Excellent

Armand

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small playground and mini golf was a nice surprise for our kids.
Stayed 2 nights in Jul 2022
Response from Guest responsible on 29 Jul 2022
Hi Armand. Thank you for rating us and for your feedback. I am really glad that your kids enjoyed our minigolf area! I hope you enjoyed your stay and that we get to welcome you back another time. Have a great summer! Best regards guest responsible

6/10 Okay

Roger, San Diego

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Full Swedish breakfast. Beds uncomfortable
Stayed 1 night in Jul 2022
Response from Guest responsible on 29 Jul 2022
Hi Roger. Thank you for taking the time to evaluate your stay. I am glad you liked our breakfast! I am really sorry that our bed was uncomfortable for you and didn't meet your expectations. I hope we get the chance to welcome you back another time. Have a great summer! Best regards guest responsible

4/10 Poor

Nipin, Exton

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Staying at the Scandic Hvidovre hotel was an absolute disaster. We had booked the family suite, which to our horror was extremely unsafe because the ceiling jutted out so that it was only a few inches above the top of the bunk bed. Naturally, the bed situation and the fact that the room itself was tiny, led us to request a room change. When we mentioned our concerns to the front desk, the lady was very friendly and understanding of the situation. The other front desk member Nikolaj was very rude and standoffish – not at all the treatment one would expect at a widely-advertised hotel. We told the manager about all the issues, due to limit cannot write all, which was an even bigger disaster. She argued with us and threatened us to not be rude to her staff even though they were the rude ones to begin with! Such a shockingly terrible experience. While the hotel breakfast was decent and we appreciated the help of some of the staff members, we were very unhappy with the stay. When we were taking taxis throughout Copenhagen, all of the drivers told us that this hotel does not have good reputation and that the members were probably racist towards us. Additionally, it is not well connected to public transit to the city and is in a remote area of the suburbs. The hotel is near a hospital, so you are likely to wake up from the sound of ambulances. The hospitality is awful and will disrupt your vacation. No matter what the context, do not plan to stay at this hotel when with family.
Stayed 3 nights in Jun 2022
Response from Guest responsible on 15 Jul 2022
Hi! We have taken this conversation at the hotel, but now that you choose to post it online, the same answer I gave you here at the hotel comes in short form: Your behavior towards our staff here at the hotel has been something near unacceptable. You had been at the hotel for less than 30 minutes when you accused Nikolaj (who is mixed race) of being a racist and that you wanted him fired, when you did not get your wish for a free upgrade. From here it went downhill with the communication. When I confronted you with your behavior, you also accused me of being racist. We do not judge people on their race, religion, gender or sexual orientation, BUT their behavior! In conclusion, I would like to point out that several of the people you have accused of racism are themselves minorities groups. So from one minority group to another, please dont accuse people of discrimination because you do not get your will, one may be dissatisfied, but when playing a minority card it must be because it is justified in the situation. Misuse of words like racism, thins out the meaning of the word, and makes it much less meaningful when used correctly. Regards

8/10 Good

Kim John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2022
Response from Guest responsible on 15 Jul 2022
Hej Kim John. Tusind tak fordi du har taget dig tiden til at bedømme dit ophold! Jeg håber, at du fik nydt din tid her, og at vi får mulighed for at velkomme dig tilbage igen en anden gang. Rigtig god sommer!! Med venlig hilsen gæsteansvarlig

8/10 Good

Kristy, Riverview

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Taxi call system was good
Stayed 1 night in Jun 2022
Response from Guest responsible on 24 Jun 2022
Hi Kristy. Thank you for choosing Scandic Hvidovre as your hotel and for your rating. I am really glad you liked our Taxi call system and I hope you enjoyed your stay. We are always ready to welcome you back another time. I hope you'll have a wonderful summer! Best regards guest responsible

6/10 Okay

Ingrida

Stayed 2 nights in Jun 2022
Response from Guest responsible on 24 Jun 2022
Hi Ingrida. Thank you for choosing Scandic Hvidovre as your hotel. I hope you had a pleasant stay and that we get to welcome you back another time. Have a wonderful summer! Best regards guest responsible

8/10 Good

Vagn Allan

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2022
Response from Guest responsible on 17 Jun 2022
Hej Vagn. Tak fordi du valgte Scandic Hvidovre som dit hotel og for din fine rating. Jeg håber, at alt var som det skulle være, og at vi ser dig igen en anden gang. Du ønskes en rigtig dejlig sommer! Med venlig hilsen gæsteansvarlig

4/10 Poor

Per ørnulf

Stayed 2 nights in Jun 2022
Response from Guest responsible on 10 Jun 2022
Hej Per. Du skal have mange tak for at have taget dig tiden til at rate dit ophold. Jeg håber, at du fik slappet af og nydt din tid hos Scandic Hvidovre. Vi står altid klar til at velkomme dig tilbage igen en anden gang. Rigtig god weekend! Med venlig hilsen gæsteansvarlig

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Guest responsible on 3 Jun 2022
Hi Paul. Thank you for the amazing rating! We really appreciate it. I am really glad you were fully satisfied with your stay and I hope we get to welcome you back another time to another great experience. Have a wonderful weekend! Best regards guest responsible

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2021
Response from Guest responsible on 3 Dec 2021
Hej Anonymous. Tak for din fine bedømmelse af dit ophold. Vi håber at se dig igen en anden gang. Rigtig god weekend! Med venlig hilsen gæsteansvarlig

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
It was just there. Nothing really fantastic except the friendliness of the staff and their breakfast. The room is quite small lacking in basic things like refrigerator. The bed linings seem old though clean.
Stayed 2 nights in Oct 2021
Response from Guest responsible on 29 Oct 2021
Hi Anonymous. Thank you for taking the time to evaluate your stay at Scandic Hvidovre. I am very glad you thought the friendliness of our staff and our breakfast was fantastic! I apologize that our rooms didn't meet your expectations. I will talk to my colleagues about your feedback about our rooms, your wish for refrigerator and that the bed linings seem old. Thank you for your feedback. Al feedback helps us improve the quality for our guests. I hope we get to welcome you back another time. Have an amazing weekend! Best regards guest responsible

8/10 Good

Rudolf

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Old but cozy
We arrived on a Sunday evening around six. Unfortunately the restaurant was closed. Having the on-site restaurant had been a main reason to book this hotel, as we were traveling with small kids. They allowed us to eat take out food in the yard. The yard has a nice playground and an old five hole mini golf course.
Stayed 1 night in Jul 2021
Response from Guest responsible on 30 Jul 2021
Hi Rudolf. Thank you for choosing Scandic Hvidovre as your hotel and for giving us feedback. I apologize that the restaurant was closed when you arrived and that you didn't get the information before arriving that our restaurant was closed during the weekend. I am glad you got to enjoy our yard! I hope we get to welcome you back another time. Have a great summer! Best regards guest responsible

6/10 Okay

Sten

Liked: Staff & service
Breakfast is good and OK on our rooms due to Corona, but when we are couble only 1 chair in the room and tiny place for breakfast. There was only bedlining set up for 1 person.upon arrival - that got fixed. Very limited channels on the television. Tiny room for a family.
Stayed 2 nights in Mar 2021
Response from Guest responsible on 12 Apr 2021
Hi Sten Thank you for your feedback. I know eating in the room isn't optimal and I apologize the inconvenience. I hope we get to open the restaurant very soon so you can have a lot more space and be more comfortable. I also apologize for there only being one set of bedlining set up but I am glad it got fixed. I apologize that our rooms didn't meet your expectations. I hope we get to welcome you back another time. Have a wonderful day! Best regards Anita

8/10 Good

Elsebeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Guest responsible on 9 Oct 2020
Hej Elsebeth Du skal have mange tak for din vurdering af dit ophold hos Scandic Hvidovre. Jeg håber, at du fik nydt dit ophold og at vi får mulighed for at velkomme dig tilbage igen en anden god gang. Du ønskes en fantastisk weekend! Med venlig hilsen gæsteansvarlig

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Mar 2020

8/10 Good

Elsebeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great.
Stayed 2 nights in Jan 2020
Response from Guest responsible on 2 Mar 2020
Hi Elsebeth Thank you for evaluating your stay at Scandic Hvidovre! I hope you enjoyed your stay. We are always ready to welcome you back another time. Have a great day! Best regards guest responsible

6/10 Okay

thomas

Business traveller
Stayed 1 night in Jan 2020
Response from Guest responsible on 2 Mar 2020
Hi Thomas Thank you for taking the time to evaluate your visit to Scandic Hvidovre. I hope your stay was satisfactory and that we get to welcome you back another time. Have a wonderful day! Best regards guest responsible

10/10 Excellent

Laura

Stayed 3 nights in Nov 2019

10/10 Excellent

GEOFFREY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK
Nearish to airport but a taxi ride to town. It doesn’t look much but inside was more than adequate. McDonalds nearby, petrol station and supermarket on the doorstep.Meal not so good so order simple food.
Stayed 1 night in Sep 2019

4/10 Poor

Harri

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
4 star is too much
Room was too warm. Had to keep Windows olen and listen trafik. Noises. At The evening long waiting for service in bar. Didn't have to give monet Back from 500kr (70€). Card reader didn't work so they add amount to hotel Bill.
Stayed 1 night in Aug 2019

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast bar and convenient to public transport.
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Nothing special, The property needs refurbishment, and expensive for the overall condition . compared to other hotels in the category
Stayed 4 nights in Jul 2019

6/10 Okay

Eddie

Liked: Staff & service
Stayed 1 night in Jul 2019

10/10 Excellent

Asefaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk
Jag hade en trevlig dagar
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in a very calm area with a close public transportation (i.e., bus)
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great breakfast. Free onsite parking. Allowed to have our dog with us.
Stayed 2 nights in Jun 2019

8/10 Good

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Thuy Ha

Liked: Cleanliness, room comfort
Room’s quite small and location’s far from city central (7kms)
Stayed 1 night in Jun 2019

6/10 Okay

Andy, billund

Liked: Cleanliness, amenities, property conditions & facilities
It's located outside of Copenhagen with self parking facilities. The rooms are very small though. With hardly room for two people to move around. Good for bed and breakfast option, though be prompt for the food from 7-10am as they close things sharp at 10am SHARP. Even the coffee and water cooler are shutoff!!!
Stayed 1 night in Jun 2019

10/10 Excellent

Mads

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Mikkel

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly. I love the work out room, pool and sauna. Close to all the main roads/ areas in Hvidovre.
Stayed 6 nights in Mar 2019