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Reviews of Hotel Amager

2 out of 5
Hotel Amager
Amagerbrogade 29, Copenhagen

Reviews

7.2

Good

Rating 10 - Excellent. 161 out of 1000 reviews" "
Rating 8 - Good. 420 out of 1000 reviews" "
Rating 6 - Okay. 268 out of 1000 reviews" "
Rating 4 - Poor. 95 out of 1000 reviews" "
Rating 2 - Terrible. 56 out of 1000 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent budget option - hotel is about 5 mins walk from the nearest Metro and sits on the junction of two different bus routes - all of these have very regular bus/train services both into the tourist areas of Copenhagen and beyond and also to the airport - so even though its c. 1.5 miles out of town you can get there in around 15 to 20 mins from leaving the hotel. Rooms are basic, but clean and of a decent size compared to anything else at the price we paid. Service was friendly and the small attached pub a great place if you are a football fan - food here is simple and good value. There is a decent sized, very competitive, well stocked small supermarket next door to the hotel, open till late. Overall perfect for a short, inexpensive, family sight seeing trip to Copenhagen.
Stayed 3 nights in Apr 2024

2/10 Terrible

Alyn

Stayed 6 nights in Jan 2024

10/10 Excellent

Arman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I prefer
Wonderful reception guy and very clean and friendly environment.
Stayed 1 night in Dec 2023

10/10 Excellent

ONYEBUCHI

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It’s nice
Stayed 1 night in Dec 2023

10/10 Excellent

Lise

Liked: Cleanliness, staff & service, property conditions & facilities
It's clean, newly renovated and very convenient location. Good price too.
Stayed 1 night in Nov 2023

8/10 Good

Laurits

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2023

4/10 Poor

Ashley

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon checking in we were greeted by a rude gentleman that waved his hand and said “check in is not til 3!”. We were aware, we were simply checking in and requesting a luggage hold. When we returned at 3 pm, no one was at the desk for 15 minutes. When we went to our room, we were told not to take the elevator as it gets stuck often and you don’t want to be stuck inside. Our room itself resembled a hostel not a hotel. The floor was soaking wet from being mopped recently, the mattresses were stained yellow under the sheets. I went to reception to ask for extra towels to clean up the wet floor and told extra towels will be an extra charge. The gentleman at the front said “if we are not happy we can leave and get a refund and go elsewhere”. After talking with my travel companion no longer than 15-30 minutes, we decided that the room did not meet the description or photos shown online, and decided to leave. We verified with reception that we would receive a FULL refund for the 3 nights we had booked. A receipt was issued in Danish and a hand written note was issued. Once Expedia contacted the Hotel Amager, they approved 2 nights refund and charged us for the 1 night even though we did not touch or use anything in the “hotel” room. The gentleman at the front, whom is the main attendant, lied to us to profit a night. In addition to our poor experience, the hostel is attached to a pub. The pub was filled with interesting patrons and two gentlemen were oogling me.
Stayed 3 nights in Oct 2023

2/10 Terrible

Aziz

Stayed 1 night in Sep 2023

8/10 Good

Terje

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay close to central Copenhagen
We enjoyed our stay at Hotel Amager. The hotel is close to the Amager metro station and within walking distance (30 mins) of central attractions. The area is nice and not as touristy as central Copenhagen. The owner is friendly and also offered two free drinks in the cozy downstairs pub. The room was large, clean and had lots of natural light and fresh air. The beds could have been more comfortable and we would have liked a couple more towels, but all in all, we really liked the place. Note that the elevator was not working and dragging the suitcases up four floors was a bit of a challenge, but hopefully they will have it fixed soon.
Stayed 3 nights in Sep 2023

10/10 Excellent

jiwei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Matt

Liked: Cleanliness, staff & service
Had a very brief stay - nice and simple checking in and out with no faff - while the hallway was a peeling away a bit, my room was great - had a great people watching street view which all things considered was quite quiet. Five minute walk from the Amagerbro metro made it really good for travel - supermarket round the corner and their own bar and breakfast options downstairs. Hassle free, no frills, simple stay! Maybe not for those who are staying longer or want something more refined but perfect for my visit.
Stayed 1 night in Aug 2023

8/10 Good

Nicol

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023

6/10 Okay

Ali

Business traveller
The room had no telephone. The cleanliness could have been better. Staff were friendly and kind. It was not a three star hotel to me.
Stayed 3 nights in Jul 2023

2/10 Terrible

Linda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
HOTEL AMAGER CANCELLED MY RESERVATION AND TURNED ME AWAY WHEN I ARRIVED. THEY SAID THEY HAD MESSAGED ME, BUT THEY HAD NOT. I WAS STRANDED IN A FOREIGN CITY. DO NOT GO TO THIS HOTEL.
Stayed 4 nights in Apr 2023

2/10 Terrible

Barbara

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
I became stuck in the elevator. Horrible experience. The bathroom sink leaked and I put a trashcan underneath to catch the water. No light in the hall on the 3rd floor. Guy at the desk was nice though. But when I called when I was stuck, did not pick up the phone.
Stayed 1 night in Apr 2023

10/10 Excellent

Kira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looking at previous reviews I was a bit dubious of the hotel. However, this hotel is great! The booking process was fine, checking in was quick and efficient and the room was spacious and had everything you need. Beds were comfy! Was quiet didn’t really hear any outside noise. Highly recommend this hotel for weekend breakers!
Stayed 3 nights in Mar 2023

10/10 Excellent

Marsha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff. Close to public transportation. Clean accommodations, quiet and safe.
Stayed 1 night in Mar 2023

10/10 Excellent

Thanyanin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

8/10 Good

ROSS

Liked: Staff & service
Basic place but good service
Stayed 3 nights in Sep 2022

6/10 Okay

Iso

Stayed 1 night in Aug 2022

6/10 Okay

ANDRIY

Stayed 4 nights in Aug 2022

2/10 Terrible

peter jack

Stayed 1 night in Jul 2022

6/10 Okay

don

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
It was clean but cluttered hallways
Stayed 5 nights in Mar 2022

10/10 Excellent

Achille

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

6/10 Okay

Muhammad Wahab

Travelled with group
Liked: Staff & service
Stayed 1 night in Feb 2022

6/10 Okay

Verified traveller

Disliked: Staff & service
Average and uninspiring
No-one at reception. Cold, dark, and noisey. Average place, for the money look elsewhere in the city.
Stayed 1 night in Feb 2022

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
The rooms were spacious and well-decorated. Overall the neighbourhood was quiet enough. However, the room was very cold and the radiator did not work. Furthermore, there was a lot of dust and trash under the bed.
Stayed 1 night in Jan 2022

10/10 Excellent

OLIVIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really good sized room and nice location, good value for money. Staff were friendly, especially the lady serving breakfast.
Stayed 2 nights in Nov 2021

6/10 Okay

Shelley

Liked: Staff & service
Disliked: Cleanliness
The owners were very nice and the rooms were no frills. It was convenient to have the bar next door and convenient in location. The bathroom definitely needed attention. The grout was all mold.
Stayed 4 nights in Oct 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 3 nights in Sep 2021

8/10 Good

Michael

Liked: Cleanliness, staff & service
Though the listing said wifi was available, the signal didn't reach to our room. A big hassle having to stand in the hallway to get a connection to the internet.
Stayed 1 night in Aug 2021

8/10 Good

rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Old rooms, but comfortable.
The room is in a bad condition, windows cannot be completely closed and the radiator is damaged, almost scary to use. The service was very nice, location is good and the bed was comfortable
Stayed 2 nights in Feb 2021

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

6/10 Okay

Rahel

Stayed 4 nights in Dec 2019

2/10 Terrible

José Francisco

Disliked: Cleanliness, property conditions & facilities, room comfort
! Uncomfortable !
Very bad heating in the room . Uncomfortable bed
Stayed 1 night in Oct 2019
Response from t on 11 Oct 2019
Hi Dear Sorry to hear - we are always trying to do the maintenance . We will definitely look into thi problem sp i t wont happen it future again.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget hotel
Great spot to stay in Copenhagen when on a budget. We were able to use the metro and buses very easily. Breakfast was good. Good location, walkable to older Copenhagen. Beds were okay, bathroom was good. The hotel was exactly what we expected but like I said great for a budget.
Stayed 3 nights in Sep 2019
Response from Max on 11 Oct 2019
We really appreciate for a great feedback- Hope to see you again at hotel .

6/10 Okay

Kristina

Disliked: Cleanliness
Smelled of smoke
Our room reeked of cigarette smoke from the pub downstairs and opening the window did not help. Made it difficult to relax in the room. Other than that is was what we expected.
Stayed 1 night in Sep 2019
Response from Toni on 28 Sept 2019
Dear Kristina Thank you for your review We will definitely look into this matter . And we hope to see you again at our Hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Cost-effective for Copenhagen is about all I can say here. The room was tiny, even by European standards. Bed very, very small. Furniture worn. Building dark and dank, especially at night. Location is ok, about a 20 minute walk to downtown.
Stayed 1 night in Sep 2019
Response from T on 28 Sept 2019
Dear sir Well furniture design according to danish designs and its old city fashion in Copenhagen.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2019
Response from r on 11 Oct 2019
??

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay
We had a nice stay as a family of 4 (2 adults and 2 children - 2 and 5 years). Room was comfortable. Location is good. Near a metro station and only a stop or two to the central area of Copenhagan. We arrived very late and were able to easily check in at midnight. A small refrigerator would have been nice but it seems that budget hotels in Europe generally don't provide these.
Stayed 2 nights in Aug 2019
Response from MAx on 19 Aug 2019
Thank you for your review. We appreciate all feedback we receive.. We look forward to taking care next time you visit Copenhagen again. Thank you again.

4/10 Poor

Malcolm, Washington DC USA

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
We booked this hotel for a Friday night between a return from Aarhus and departure for the US by air. To be fair, we arrived during a late evening rain storm by bus from the rail station. But this hotel was far less than we expected from reviews or Travelocity's description. First thing we encountered was a loud sports bar. There is no lobby, just a desk in a tight space. Signs at check in indicated the hotel does cash walk-in business. Another sign informed us ungraciously that extra towels cost 20 DKK. We registered with the bartender-innkeeper who directed us up a totally dark stairway. No one and no motion detector turned on the lights. We stumbled up the stairs and made out room numbers with the light of our cell phones. Door opened to a stark, white-walled room with bare essentials. Two springy, uncomfortable single beds, a small wardrobe, a minimal chair, faded art,no desk, and a large folding bed against one wall. No room coffee machine and no iron. In the bathroom, a tiny bar of soap, cheap hotel shampoo and no bathmat or hand towels. Room and bath were clean. Contrary to our fears we didn't hear much noise directly from the bar. Instead, we were assailed for hours by drunken shouting and crashing noises on the street. Copenhagen is quiet because there are few cars and trucks. Here, though, cars and cycles roared outside our window all night long. Breakfast is described as "cold" and cost 99DKK. We took a pass. Better buy: an Airbnb or airport hotel.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Response from Max on 8 May 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has good sized rooms in a quiet location of Amager. Staff are friendly and helpful and there is an onsite bar. Advertised on Expedia with hairdryer in room which we did not and had to ask at reception which they were happy to provide. Big plus is this hotels location, 5 mins walk to the metro which will take you direct to centre and airport. I would recommend this hotel for location and value in Copenhagen.
Stayed 2 nights in Apr 2019
Response from Max on 29 Apr 2019
Dear Sir / Madam, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms as well as our services. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. with kindest regards, Hotel Amager

8/10 Good

JENNIFER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from M on 31 Mar 2019
Thank you

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019
Response from H on 6 Apr 2019
Dear guest, thank you very much for your review. We always try make some improvements, so our guest can be satisfied, We are looking forward to welcoming you soon again to our Hotel Amager

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic weekend
We really enjoyed our stay in the hotel! Fantastic position, very close to the Metro and lovely area. The room was nice and clean, the staff service was very nice and polite. If we are coming again in Copenhagen we know where to go! Thanks again
Stayed 3 nights in Feb 2019
Response from Iselin on 7 Feb 2019
Dear Valentina, Thank you so much for taking the time to give us your honest feedback. It makes us very happy to hear that you enjoyed your stay at our hotel, that you liked the location, the room and out staff. We are looking forward to seeing you again. Br, Hotel Amager

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We visited Copenhagen to see a concert at Amager Bio venue. This hotel was chosen as it was 10 minutes walk from venue. Friendly staff .
Stayed 1 night in Jan 2019
Response from Iselin on 7 Feb 2019
Dear Ben, Thank you for your much appreciated feedback. We are glad to hear that you enjoyed your stay at our hotel, and that you liked the location and our staff. We hope to see you again on another occasion. Br, Hotel Amager

8/10 Good

Abinash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, spacious, clean
- Check-in was fast. The staff was at the bar attending to customers, and ha to be called, however, the process was quick, apart from slight problems with the access cards. - the room was spacious by all standards, as compared to our previous hotel experiences. There are some hotels which have rooms the size of the a single / double bed with very little moving space, and this room by far, was a spacious one and we appreciated it being in tow with a toddler. - The room was clean, which was a boon as our toddler was on the floor many times :) - We did not use any hotel service; however, the cleaning was well done. - There was the regular set of amenities, and as expected in the price. Nothing out of the ordinary. - The location of the hotel is very much favorable for anyone using the public transport. There are two bus stops connecting major routes from the city. and a metro station which is has a direct route to the airport. In our experience the bus service is horrible in keeping time, however, metros are so precisely on time and quite frequent. We mostly used the metros, and occasionally a connecting bus service. Additionally, there is a bar, grocery store just downstairs, and some ok-to-good eateries nearby. There are a lot of ratings which point to the negatives of this hotel, which could be true, however, in our visit there, we didn't see many issues. Could be because we were mostly out during the day. Cheers!!
Stayed 2 nights in Nov 2018
Response from Iselin Asphaug on 4 Jan 2019
Dear Abinash, Thank you so much for taking the time to give us your detalied feedback. We really appreciate it. It makes us so happy to hear that you had a good experience at our little hotel, that you found the room spacious enough, the location convenient, and the cleanliness satisfactory. We hope you enjoyed your stay in Copenhagen, and that we will see you back here again on another occasion. Best regards, Hotel Amager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018
Response from Iselin on 25 Jan 2019
Dear Guest, Thank you for your 5/5 reply. We are very happy that you enjoyed your stay at our hotel. We hope to see you again at another occasion. Br, Hotel AMager