Townhome, 2 Bedrooms, Ocean View | Beach/ocean view

Reviews of The Point Coolum Beach

4.5 out of 5
The Point Coolum Beach
1 Bay Terrace, Coolum Beach, QLD

Reviews

9.2

Wonderful

Rating 10 - Excellent. 364 out of 565 reviews" "
Rating 8 - Good. 169 out of 565 reviews" "
Rating 6 - Okay. 21 out of 565 reviews" "
Rating 4 - Poor. 6 out of 565 reviews" "
Rating 2 - Terrible. 5 out of 565 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joie

Liked: Cleanliness, amenities, property conditions & facilities
What a nice trip
Stayed 1 night in Apr 2024
Response from Mary on 17 Apr 2024
Hi Joie, thanks for taking the time to submit a review about your stay. Great to hear you enjoyed your trip and we look forward to seeing you again.

8/10 Good

Nikolas

Good view nice room just wish the bed was a little bit bigger 😂😂😂 probably king size
Stayed 3 nights in Feb 2024
Response from Mary on 27 Feb 2024
Hi Nikolas, thanks for taking the time to submit a review and great to hear you enjoyed your stay. When booking again please let us know of any requests - including king bed- and we will do our very best to accommodate. Hope to see you back again soon.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and well appointed apartment. Lovely views. Very quiet. A little out of Coolum so recommend a car.
Stayed 7 nights in Jan 2024
Response from Deb on 19 Jan 2024
Thank you for your review of our property. Glad you enjoyed your stay. Yes, a little out of Coolum but a great scenic 15minute walk.

10/10 Excellent

Ruel

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Mary on 13 Jan 2024
Hi Ruel, thanks for taking the time to submit a rating for your stay. Great to hear you enjoyed your get away and we look forward to seeing you again at The Point Coolum

2/10 Terrible

Leslie

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Mary on 13 Jan 2024
Hi Leslie, Sorry we didn't meet your expectations for your stay. However, we do appreciate your time in submitting a review/rating so that we can work towards being better for all our future guests.

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location, nearest beach was across the road and restaurants within walking distance
Stayed 5 nights in Dec 2023
Response from Deb on 10 Jan 2024
Thank you for your review. Glad you enjoyed our property.

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, amenities
A beautiful slice of Greece along the Sunshine Coast. Perfectly located in Coolum Beach (20 minutes up to Noosa) if the local beaches don’t tickle your fancy. Great places to explore along the coast (first - third bay). Our villa had water damage after some heavy rain, so the crew upgraded our stay the first few nights then moved us into our booked villa the last night. Lovely resort staff, great location and vibe to the entire place. Bathrooms could do with a facelift, but besides that, I’d highly recommend.
Stayed 3 nights in Dec 2023
Response from Deb on 10 Jan 2024
Thank you for the great review. I agree it is like a slice of Greece. Sorry for the inconvenience of room changes but mother nature sometimes deals us nasty weather. Your feedback is also appreciated.

10/10 Excellent

Tara

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Really nice, clean town house. 4 adults one child. Be careful, not overly close the shops/restaurants. Walking distance for adults but on quite a busy road that is hard to cross. Close to a beach but has lots of stairs to get there and not patroled. Pool is lovely and was never busy. View from town house was beautiful. Would return.
Stayed 3 nights in Dec 2023
Response from Mary on 30 Dec 2023
Hi Tara, thanks for taking the time to submit a review and great to hear you enjoyed your stay and the wonderful views from the villa. Yes we are located on southern tip of Coolum "The Point" and about 1.3 km from the central intersection of Coolum and the main patrolled beach, but a lovely stroll into town along the walkway past the bays. Thanks again and we look forward to welcoming you back in the future.

10/10 Excellent

William J

Travelled with family
Liked: Cleanliness, room comfort
Nice stay!
Stayed here one night on a trip up the coast. Apartment was great and the desk was very helpful in checking in since we arrived a little later than expected. Parking was very convenient and Coolum Beach is a great area.
Stayed 1 night in Dec 2023
Response from Mary on 31 Dec 2023
Hi William, Thanks for your review and great to hear you enjoyed your apartment and stay. Happy that your after hours arrival all went smoothly. We look forward to seeing you next time.

10/10 Excellent

Jason

Stayed 1 night in Oct 2023
Response from Mary on 13 Jan 2024
Hi Jason, thanks for taking the time to submit a review and great to hear your stay was 10/10. Hope to see you next time for your Sunshine Coast get away.

10/10 Excellent

PETER

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023
Response from Mary on 13 Jan 2024
Hi Peter, thanks for your review and happy to hear your enjoyed your stay. We hope to see you next time for your visit on the Sunshine Coast.

10/10 Excellent

Kim

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Sep 2023
Response from Deb on 17 Oct 2023
Thank you for staying and giving us a good review.

10/10 Excellent

Kyle

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful spot to stay and staff very friendly. If it was closer to main part of Coolum would be an unbeatable place to stay!
Stayed 3 nights in Oct 2023
Response from Mary on 13 Oct 2023
Hi Kyle, thanks for taking the time to submit a review. Great to hear you enjoyed your stay. Our location on southern part of Coolum opposite the bays of Coolum means there is a pathway approx 1.3km into the central part of Coolum, a very pretty scenic walk past the bays and along the boardwalk. We do recommend a car is a good idea for those not wanting to walk. We look forward to seeing you next time.

2/10 Terrible

Lance

Disliked: Cleanliness, room comfort
Nice location. Smelly bed spoilt the stay.
Communication leading up to the booking and checkin was really good. And the location is handy in Coolum. The room was tidy but unfortunately when we went to bed noticed that the most unpleasant odour in the bed. Not sure if it was the linen or the actual bed which spoilt the stay at this property. Hopefully by the time the managers read this it will be sorted out for future visitors.
Stayed 1 night in Oct 2023
Response from Mary on 13 Oct 2023
Hi Lance, thanks for taking the time to submit a review and sorry to hear about your experience with the bed. We apologize as we weren't aware of any issues but will be sure to investigate and make sure it is rectified. Gerat to hear though you enjoyed location and check in was smooth.

10/10 Excellent

Gary

Liked: Cleanliness, room comfort
Great Unobstructed Ocean View
Great Ocean View, very clean and spacious light filled villa, with excellent service from the reception.
Stayed 1 night in Sep 2023
Response from Mary on 13 Oct 2023
HI Gary, thanks for submitting a review and happy to hear you enjoyed your stay. Our reception team try our very best to ensure you and all our guests have a wonderful time, as do our housekeeping and maintenance team. We look forward to seeing you next time.

10/10 Excellent

Rochelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A beautiful property with stunning ocean views. Staff very friendly and helpful. Will definitely stay again.
Stayed 1 night in Aug 2023
Response from Mary on 23 Aug 2023
Hi Rochelle, thanks for taking the time to submit a review. Great to hear you enjoyed your stay and the wonderful ocean views. We look forward to seeing you next time.

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a clean and tidy apartment, with everything needed to be comfortable. The staff were very friendly and helpful.
Stayed 7 nights in Jul 2023
Response from Mary on 23 Aug 2023
Hi Andrew, thanks for submitting a review. Great to hear you had a comfortable stay. We look forward to seeing you next time.

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic place to stay, has everything, laundry, kitchen was well equipped and there was a bath to relax in. We really enjoyed staying here. Thank you
Stayed 2 nights in Jul 2023
Response from Deb on 10 Jul 2023
Thank you Ruth, for your great review. Glad you enjoyed your stay with us.

10/10 Excellent

Johnny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views from the villa we stayed. Would love to visit again.
Stayed 2 nights in Jul 2023
Response from Deb on 10 Jul 2023
Thanks Johnny, we are glad you enjoyed your stay, and we look forward to welcoming you back when next you visit the Sunny Coast.

10/10 Excellent

Cara

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved the view and location. Loved all features of property had everything we need as family. Enjoyed every moment of our stay!
Stayed 2 nights in Jul 2023
Response from Mary on 7 Jul 2023
Hi Cara, thanks for taking the time to post a review. Great to hear you and the family had a wonderful stay. We look forward to welcoming you back again in the future.

10/10 Excellent

Michael

Stayed 3 nights in Jul 2023
Response from Mary on 7 Jul 2023
Hi Michael, thanks very much for the 10/10 rating. We are happy you had a great stay and we look forward to welcoming you back soon!

10/10 Excellent

Danai

Stayed 1 night in Apr 2023
Response from Deb on 4 May 2023
Thank you for your excellent 10/10

8/10 Good

Javier

Stayed 2 nights in Apr 2023
Response from Mary on 16 May 2023
Hi Javier, thanks for taking the time to submit a rating about your stay. Hope to see you next time.

10/10 Excellent

Jenisse

Liked: Cleanliness, room comfort
Great views
A lovely apartment well appointed, clean and comfortable. An amazing view! The property is located on a steep slope so wouldn't be suited to anyone with mobility issues.
Stayed 3 nights in Feb 2023
Response from Deb on 28 Feb 2023
Jenisse, thank you for your great review. So happy you enjoyed our views. We do have a couple of Villas in our Coral Sea area that have nil stairs which is great for those with mobility issues.

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and quiet. Beautiful view.
Stayed 1 night in Feb 2023
Response from Deb on 27 Feb 2023
Penny, glad you enjoyed your stay with us.

10/10 Excellent

Yvonne

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2023
Response from Mary on 16 Mar 2023
Hi Yvonne, thanks for your great review score and we look forward to welcoming you back in the future.

8/10 Good

Belinda

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious 2 bedroom apartment, beautiful view of the ocean, secured and easy parking makes it super easy for unpacking and packing the car. It was a peaceful location, staff had great communication sending emails and phone calls.
Stayed 1 night in Jan 2023
Response from Mary on 25 Jan 2023
Hi Belinda, thanks for taking the time to submit a review. Great to hear you enjoyed your stay including location, parking, staff and of course the amazing view! We look forward to welcoming you back in the future.

10/10 Excellent

Kerry

Stayed 1 night in Jan 2023
Response from Mary on 16 Mar 2023
HI Kerry thanks for taking the time to submit a score review. We look forward to seeing you next time!

6/10 Okay

Alison

Travelled with family and small children
Liked: Cleanliness
Spacious. Although walk to centre wasn’t far as advertised neither of my parents could walk there being a bit older. My mum cut her toe waking into the bathroom as the tile was exposed. Our outside bins were neatly full when we arrived Great views
Response from Mary on 18 Jan 2023
HI Alison, thanks for taking the time to submit a review and letting us know and great to hear you found the apartment spacious and enjoyed the views. Sorry the tile issue has happened and we will have our maintenance team attend to the tile so it doesn't happen again. We are approx 1.3 km walk into the centre part of Coolum past the bays of Coolum and along the boardwalk, so a stroll or walk of 15-20 or so minutes. Thanks again for taking the time to let us know about the issues you experienced!

10/10 Excellent

jenny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful apartment Beautiful ocean view Super clean and tidy
Response from Deb on 6 Jan 2023
Hello Jenny, thank you for your review. Very much appreciated and we are glad you had an good holiday.

8/10 Good

jeremy

Liked: Cleanliness
Disliked: Amenities

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Great large 3 bedroom apartment with views.
Stayed 2 nights in Nov 2022
Response from Mary on 29 Dec 2022
Hi, thanks for taking the time to to submit a review. Great to hear you enjoyed your stay, including the wonderful views and size of the apartment. We look forward to welcoming you back in the futurre.

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Fantastic service from the hotel reception!!!! Beautiful views
Stayed 2 nights in Nov 2022
Response from Deb on 28 Nov 2022
Thank you for your kind review. Glad you enjoyed the views

10/10 Excellent

Michelle

Liked: Cleanliness, room comfort
Fanbloodytastic
Fantastic stay and property. Can't wait to return for longer next time! 😊
Stayed 2 nights in Nov 2022
Response from Deb on 24 Nov 2022
Thank you Michelle, glad you enjoyed your stay with us.

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, amenities
Lovely stay overlooking the ocean. Watched whales pass by all weekend (Oct). Lovely pools and gardens and walking distance to beautiful secluded beach, just be ready for lots of steps. All amenities worked well. Close to town and nearby local shops. The IGA has great produce.
Stayed 3 nights in Sep 2022
Response from Mary on 8 Oct 2022
Hi Matthew thanks for taking the time to submit the lovely review. Great to hear you enjoyed your stay and you go to see the whales from your balcony. They are very active now on their migration south. As we are on a hill there are steps which will keep you fit but great to capture the views. We look forward to welcoming you back next time.

6/10 Okay

Ziad

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I liked the location and that they promised to refund $300 I did not like the following: no ocean view as the photos were put on website , bad quality toiletries, very expensive considering it's condition -blinds were faulty, not clean property, some towels were old and frayed, some knives were blunt there was some work in the villa in front of us(which blocked the ocean view) which mean we did not enjoy breakfast at the balcony It was really silly requesting extra charge if you ask for BBQ facilities. In summary , it does not worth it
Stayed 3 nights in Sep 2022
Response from The Point Coolum team on 16 Oct 2022
Thanks for your feedback, Ziad. We regret that we did not meet your expectations on this occasion. We're very sorry that you experienced a fault with the blinds and we needed to attend to their repair during your stay. We do our best to ensure noisy repair work is considerate for all visitors, however with the shortage of skills in our region and warnings of another impending storm season it was imperitive that essential roof repairs were carried out when the builers were available. We are sorry that this inconvenienced you on your first morning. We appreciate that you did not feel your visit during the busy school holiday period represented good value, and will reflect on our pricing during these peak times. Thanks for taking the time to share your experience with us top help us improve.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Sep 2022
Response from The Point Coolum team on 27 Sept 2022
Thanks so much for your feedback. We're sorry that we did not meet your expectations. We did our best during your stay to achieve them. Thanks for taking the time to let us know about your experience so we can continue to improve.

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful views and great location! Would stay again.
Stayed 1 night in Sep 2022
Response from Mary on 13 Sept 2022
Hi Natalie, thanks for taking the time to submit a review. Great to hear you enjoyed your stay and enjoyed the fantastic ocean views and location. We look forward to welcoming you back next time.

10/10 Excellent

Tracey Craig Bungalow

Business traveller
Liked: Cleanliness, property conditions & facilities
Fantastic location and the most incredible views. Well laid out apartment with excellent, clean and tidy amenities. Stayed on a work trip but was so impressed I’m taking my husband back for a weekend away very soon.
Stayed 1 night in Aug 2022
Response from Deb on 17 Aug 2022
Thank you Tracey for your great review. We are happy that you enjoyed your work stay :) . Look forward to your return with hubby.

10/10 Excellent

Paul

Liked: Cleanliness, room comfort
Coolum
Great apartment hotel , fabulous views over the coast , short walk from town and opposite great coastal walking trails Swimming pool heating was not warm enough ( minor irritant)
Views
Balcony
Stayed 5 nights in Aug 2022
Response from Deb on 10 Aug 2022
Thank you for your review. We are happy that you liked the location out of town a little and our fantastic walks, The pool is temperature controlled and does vary from time to time.

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, property conditions & facilities
The views of the ocean were amazing. The kids swam in the heated pool every day. A great location, could walk to Coolum beach and shops.
Stayed 7 nights in Jul 2022
Response from Deb on 16 Jul 2022
Thank you for your kind review. We are happy that you enjoyed your stay and our views.

10/10 Excellent

michael

Travelled with group
Liked: Cleanliness, room comfort
All good
Stayed 2 nights in Jul 2022
Response from Deb on 16 Jul 2022
Glad you enjoyed your stay.

10/10 Excellent

Zakieh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing beach view and to be able to walk to the beach and watch the sunrise was the highlight of our stay.
Stayed 2 nights in Jun 2022
Response from Deb on 29 Jun 2022
So glad you enjoyed your stay, we have had some glorious sunrises lately.

10/10 Excellent

Lyndell

Liked: Amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Justine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the amazing view and quiet time on the balcony. Cant wait to go back again
Stayed 1 night in Mar 2022
Response from Jonna on 15 Apr 2022
Hi Justine, We are so pleased to hear you enjoyed your stay and the views. We would love to welcome you back at The Point Coolum Beach for your next quiet get away.

10/10 Excellent

Dean

Travelled with family and small children
Liked: Cleanliness
Beautiful clean amazing
Stayed 1 night in Apr 2022
Response from Mary on 9 Apr 2022
HI Dean thanks for taking the time to submit a review and we are happy that you found the apartment clean and beautiful. We hope to see you back at The Point Coolum when you next come to the Sunshine Coast. Thanks again!

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Reception excellent and helpful. Apartment was clean and lovely. Kept extending stay and would definitely stay again. Would recommend to everyone.
Stayed 1 night in Apr 2022
Response from Deb on 6 Apr 2022
Thank you Stuart for your great review. Look forward to seeing you on your next visit.

10/10 Excellent

Stuart

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Stuart

Liked: Cleanliness, amenities
Stayed 2 nights in Apr 2022

8/10 Good

linda

Stayed 2 nights in Mar 2022
Response from Deb on 26 Mar 2022
Thank you Linda