Book a Converse Cottage

"Says there was a pool and wasn't "

"Breakfast was subpar in comparison to other hotels. The pool was closed without notice. "

"Breakfast need"

"Super clean, updated love the kitchenette. "

"Check in person was talking on phone in another language while checking me in."

"Clean room, friendly front desk staff. Room was pretty basic, but quiet. lobby, hallways & main areas are in need to a remodel. Biggest issue was checkout time - 10am. That is a very early time for checkout. Most hotels are 11am-12pm. I would have definitely preferred a later checkout time.... "

"Nice gym and laundry facilities. Clean and quiet room. Very friendly and accommodating staff."

"We had no hot water "

"I have been taken by Expedia I cannot believe that they have done what they have done I have asked many times for someone to call me with Expedia and nothing has been done they have taken 454 of my hard earned money and they have kept it I did not stay one night at this motel I don't have any type of information and therefore it won't prompt me to speak to a customer service person an actual person I'm dealing with this AI idiotic stuff which is absolutely ridiculous I'm requesting once again for a phone call 502-821-3686 my name is Mark Mattingly I'm very concerned with the way I was treated I'm a disabled veteran I was treated at this Best Western certainly with some civil rights issues that could be addressed also I want a full refund please be advised someone needs to contact me ASAP this has been going on for a month you have my money you were supposed to render a service to me you did not render any service to me and you owe me a refund thank you I'm looking forward to someone from Expedia getting in touch with me ASAP my next step will have to go legal because no one is listening"