Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
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Reviews of Best Western Plus Commerce Hotel

2.5 out of 5
Best Western Plus Commerce Hotel
7272 E Gage Avenue, Los Angeles, CA

Reviews

8.0

Very good

Rating 10 - Excellent. 458 out of 1001 reviews" "
Rating 8 - Good. 284 out of 1001 reviews" "
Rating 6 - Okay. 119 out of 1001 reviews" "
Rating 4 - Poor. 67 out of 1001 reviews" "
Rating 2 - Terrible. 73 out of 1001 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Lorenzo

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s has been a Really good stay at this hotel every time I stay do recommend place for families. Safe and secure, clean and beautiful. 5⭐️
Stayed 1 night in Apr 2024
Response from Erika on 13 Apr 2024
Thank you for your kind words about our hotel. We’re thrilled to hear that you enjoyed your stay.Awaiting your next visit!

10/10 Excellent

Sal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Erika on 9 Apr 2024
Thank you for taking the time to leave us your feedback. We value your feedback as we strive to improve every day. We hope to have you back as our future guests.

10/10 Excellent

Nedelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Eduardo on 7 Apr 2024
Thank you for taking the time to leave us your feedback. We value your feedback as we strive to improve every day. We hope to have you back as our future guests.

10/10 Excellent

Claudia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was kept clean. The room was spotless when I arrived. I used the gym during my stay and that was also spotless. The free breakfast had great selection and everything I needed to do during my business trip was nearby. The staff was also very friendly and helpful. I would absolutely stay here again.
Stayed 2 nights in Mar 2024
Response from Erika on 23 Mar 2024
Hi Claudia! Cleanliness and attentive hospitality are two of our core values, so we’re thrilled to hear that you experience both during your stay. We can’t wait to see you again.

8/10 Good

Dayan

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Erika on 23 Mar 2024
Thank you for taking the time to leave us your feedback. We value your feedback as we strive to improve every day. We hope to have you back as our future guests.

10/10 Excellent

Erendida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, smoke free smell.. breakfast was perfect and staff very nice. Will definitely stay again in the future.
Stayed 3 nights in Mar 2024
Response from Erika on 23 Mar 2024
Hi Erendida! Cleanliness and attentive hospitality are two of our core values, so we’re thrilled to hear that you experience both during your stay. We can’t wait to see you again.

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities
I recommend everything the cervice the brake fast it’s all fantastic clean
Stayed 1 night in Mar 2024
Response from Eduardo on 16 Mar 2024
Thank you for the wonderful review, we’re so glad you and your family enjoyed our stay. looking forward to your next stay with us!

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love their beds and breakfast.
Stayed 2 nights in Mar 2024
Response from Eduardo on 16 Mar 2024
Thank you for the wonderful review, we’re so glad you and your family enjoyed our stay. looking forward to your next stay with us!

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was really good,clean and the staff was great
Stayed 3 nights in Feb 2024
Response from Erika on 8 Mar 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Feb 2024
Response from Erika on 26 Feb 2024
Thank you for taking the time to leave us your feedback. We value your feedback as we strive to improve every day. We hope to have you back as our future guests.

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The service and reception was good
Stayed 2 nights in Feb 2024
Response from Erika on 16 Feb 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Anne Krystel

Stayed 7 nights in Jan 2024
Response from Erika on 23 Mar 2024
Dear Anne Krystel,Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again.

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jan 2024
Response from Erika on 16 Feb 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Gustavo, Windermere

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Eduardo on 21 Jan 2024
Thank you for taking the time to leave us your feedback. We value your feedback as we strive to improve every day. We hope to have you back as our future guests.

10/10 Excellent

Houman

Business traveller
Liked: Amenities
Stayed 2 nights in Jan 2024
Response from Eduardo on 21 Jan 2024
Thank you for taking the time to leave us your feedback. We value your feedback as we strive to improve every day. We hope to have you back as our future guests.

10/10 Excellent

YUMING

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Eduardo on 21 Jan 2024
Thank you for taking the time to leave us your feedback. We value your feedback as we strive to improve every day. We hope to have you back as our future guests.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jan 2024
Response from Eduardo on 14 Jan 2024
We appreciate you taking the time to write a review of your stay. We are glad that you had an enjoyable stay and look forward to seeing you again

6/10 Okay

Maria

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The first room I got was not fully cleaned, I asked for a change of rooms and they were kind enough to get me a diferent room and when they did the room service they did not sweep the bathroom floor and the carpet was not fully vacumed. But staff was friendly for sure.
Stayed 2 nights in Jan 2024
Response from Eduardo on 14 Jan 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

10/10 Excellent

Thalia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Eduardo on 31 Dec 2023
Thank you for the wonderful review, we’re so glad you and your family enjoyed our stay. looking forward to your next stay with us!

10/10 Excellent

Tu, San Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was fantastic. We wish there was a door between the two rooms because we have children in another room.
Stayed 1 night in Dec 2023
Response from Eduardo on 31 Dec 2023
Thank you for the wonderful review, we’re so glad you and your family enjoyed our stay. looking forward to your next stay with us!

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful, room was clean smelled good and the bed was comfortable. Had a gym on site which made it very convenient to get a work out in.
Stayed 1 night in Dec 2023
Response from Eduardo on 31 Dec 2023
Thank you for the wonderful review, we’re so glad you and your family enjoyed our stay. looking forward to your next stay with us!

10/10 Excellent

Patrick

Stayed 5 nights in Dec 2023
Response from Eduardo on 31 Dec 2023
Thank you for the wonderful review, we’re so glad you and your family enjoyed our stay. looking forward to your next stay with us!

8/10 Good

Yolanda

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Nice Hotel, clean and comfortable. The breakfast area gets really busy and not well kept. The busyness is most likely duevto cruisers coming and going.
Stayed 1 night in Nov 2023
Response from Eduardo on 31 Dec 2023
Thank you for the wonderful review, we’re so glad you and your family enjoyed our stay. looking forward to your next stay with us!

10/10 Excellent

Lorenzo

Stayed 1 night in Dec 2023
Response from Eduardo on 31 Dec 2023
Thank you for the wonderful review, we’re so glad you and your family enjoyed our stay. looking forward to your next stay with us!

10/10 Excellent

Leticia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind of noise because is an industrial area
Stayed 1 night in Dec 2023
Response from Erika on 12 Dec 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Okay

Gladys

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel room was great, but we did not get the room key becuz the front desk told us the machine was down, cannot generate the room key for us, very inconvenience as we need to staff walk us to our room every time to open the room door for us. EV charger in the parking lot was broken and not working, the faucet at the sink in our room was broken (it cannot turn off once you turn it on, very challenged when u see the water is running and u can’t turn it off), the building look nice, free breakfast was great but then the hotel do need some work done.
Stayed 1 night in Nov 2023
Response from Erika on 29 Nov 2023
Thank you for taking the time to leave us your feedback. We value your feedback as we strive to improve every day. We apologize about our key system, but our EV charger it is working. We hope to have you back as our future guests.

10/10 Excellent

Wenchin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Erika on 20 Nov 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 562-806-4777.Sincerely, Erika

10/10 Excellent

Sereda

Liked: Cleanliness, staff & service, property conditions & facilities
Seemed like safe area, and quiet.
Stayed 1 night in Oct 2023
Response from Erika on 23 Oct 2023
We appreciate you taking the time to write a review of your stay. We are glad that you had an enjoyable stay and look forward to seeing you again.

10/10 Excellent

Daren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Erika on 20 Oct 2023
We appreciate you taking the time to write a review of your stay. We are glad that you had an enjoyable stay and look forward to seeing you again.

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Erika on 20 Oct 2023
We appreciate you taking the time to write a review of your stay. We are glad that you had an enjoyable stay and look forward to seeing you again.

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
shane marriott ,stays at best western
the overall stay was excellent,,we had a minor problem with the front desk,, that they couldn't fix,,,Hotel general manager "Ramy Ebrahim" got involved and personally corrected the problem,,,totally satisfied hotel and service,, with definitely be staying at this hotel when we come back in December,, 10 out of 10 thank you
Stayed 4 nights in Sep 2023
Response from Erika on 30 Sept 2023
Thank you for taking the time to leave us your feedback. We value your feedback as we strive to improve every day. We hope to have you back as our future guests.

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping Quiet place
Stayed 4 nights in Sep 2023
Response from Erika on 25 Sept 2023
Thank you for taking the time to leave us your feedback. We value your feedback as we strive to improve every day. We hope to have you back as our future guests.

10/10 Excellent

Miriam

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 1 night in Jul 2023
Response from Erika on 19 Sept 2023
We appreciate you taking the time to write a review of your stay. We are glad that you had an enjoyable stay and look forward to seeing you again.

10/10 Excellent

Bernard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was large, clean and comfortable. Breakfast has a long list of items offered with the dining area large and bright. The air freshener could be muted a bit. Overall, this hotel is a thumbs up!👍👍👍
Stayed 1 night in Sep 2023
Response from Erika on 18 Sept 2023
Thank you for taking the time to write a review of your stay.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms
Great comfortable room. Very clean.
Stayed 1 night in Sep 2023
Response from Erika on 18 Sept 2023
Thank you for taking the time to write a review of your stay.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.

10/10 Excellent

Kyung

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Sep 2023
Response from Erika on 18 Sept 2023
Thank you for taking the time to write a review of your stay.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Erika on 7 Sept 2023
Thank you for taking the time to leave us your feedback. We value your feedback as we strive to improve every day. We hope to have you back as our future guests.

10/10 Excellent

Sal

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the bed and the breakfast
Stayed 1 night in Sep 2023
Response from Erika on 7 Sept 2023
Thank you for taking the time to leave us your feedback. We value your feedback as we strive to improve every day. We hope to have you back as our future guests.

10/10 Excellent

Long

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Erika on 30 Aug 2023
Thank you for taking the time to leave us your feedback. We value your feedback as we strive to improve every day. We hope to have you back as our future guests.

4/10 Poor

Daniel

Disliked: Staff & service
Stayed 3 nights in Aug 2023
Response from Erika on 31 Aug 2023
Thank you for taking the time to leave us your feedback. We value your feedback as we strive to improve every day. We hope to have you back as our future guests.

8/10 Good

severino

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its clean and Its staff helpful
Response from Erika on 31 Aug 2023
Thank you for taking the time to leave us your feedback. We value your feedback as we strive to improve every day. We hope to have you back as our future guests.

10/10 Excellent

Amelia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the freeway
Stayed 3 nights in Aug 2023
Response from Erika on 14 Aug 2023
Thank you for taking the time to leave us your feedback. We value your feedback as we strive to improve every day. We hope to have you back as our future guests.

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so clean and the whole place smelled really nice and welcoming. The breakfast options were top notch. Highly recommend this place. Thank you all for being so nice, from the front desk to the kitchen staff and the maintenance folks.
Stayed 2 nights in Jul 2023
Response from Eduardo on 6 Aug 2023
Thank you for the wonderful review, we’re so glad you and your family enjoyed our stay. looking forward to your next stay with us!

8/10 Good

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Erika on 1 Aug 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

ANTONIO ISIDRO

Stayed 2 nights in Jul 2023
Response from Erika on 1 Aug 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

imelda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
We all enjoyed our stay staff is very friendly and the free buffet is a plus. Very comfortable beds.
Stayed 4 nights in Jul 2023
Response from Erika on 18 Jul 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

oscar, National City

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good customers services
Stayed 2 nights in Jul 2023
Response from Erika on 18 Jul 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Erika on 10 Jul 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Yaneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was excelent , the only not so good was the breakfast
Stayed 1 night in Jul 2023
Response from Eduardo on 9 Jul 2023
We appreciate you taking the time to write a review of your stay. We are glad that you had an enjoyable stay and look forward to seeing you again.

8/10 Good

Alejandra

Stayed 2 nights in Jun 2023
Response from Erika on 25 Jul 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.