Dear Troy,We apologize for the discomfort you experienced due to the AC not working properly during your stay. Your comfort is our priority, and we regret any inconvenience caused by the temperature in your room. We will address this issue immediately to ensure it does not happen again in the future. Sincerely, Hotel Manager

Dear Katharine,Thank you for your feedback. We're glad you enjoyed our breakfast, and we appreciate your compliments about our staff's cleaning efforts and responsiveness. We apologize for any maintenance issues you encountered, and we'll address them promptly to ensure a more comfortable stay for future guests. We hope to welcome you back for another excellent breakfast and an improved experience.Sincerely, Hotel Manager

Dear Darby,We are deeply sorry to hear about the unacceptable condition of your room and the lack of friendliness from our front staff. Your experience is not reflective of the level of service and cleanliness we strive to maintain. We take your feedback seriously and will address these issues with our housekeeping and front desk teams to ensure improvements are made. Regarding the military discount, we apologize for any confusion or miscommunication, and we will ensure that our staff is properly trained on our discount policies. We appreciate your honesty and regret any inconvenience caused. We hope to have the opportunity to provide you with a more satisfactory experience in the future.Sincerely, Hotel Manager

Dear Corey, Thanks for the stay and the great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better. I look forward to welcoming you again. Sincerely, Hotel Manager

Dear Wanda,Thank you for your feedback. We're glad to hear that you found the hotel clean, but we apologize if there were areas that could have been improved. Your comments are valuable, and we'll use them to make necessary improvements to enhance our guests' experience. We appreciate your input and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

Dear Wendy,Thank you for your feedback! We're glad to hear that you found our rooms and general areas clean, and that our employees were nice. We're also pleased that you appreciated our dog-friendly policy. Your satisfaction is important to us, and we appreciate your comments. If there's anything specific we can do to earn that extra star and make your next stay even better, please let us know. We look forward to welcoming you back again in the future! Sincerely, Hotel Manager

Dear Oscar,Thank you for your perfect rating! We're delighted to hear that you found our front desk staff to be very helpful. Providing excellent service is our priority, and we're glad that we met your expectations. We hope to welcome you back for another fantastic stay in the future! Sincerely, Hotel Manager

Dear Lena,Thank you for your perfect rating and for sharing your intention to return! We're thrilled to hear that you had a great experience with us and that you plan to come back. Your satisfaction is our top priority, and we look forward to welcoming you back for another wonderful stay in the future! Sincerely, Hotel Manager

Dear Karen,Thank you for your feedback. We appreciate your kind words about our staff's friendliness and helpfulness. We apologize for the maintenance issues you encountered during your stay, including the smell and plumbing problems. Your comments will be shared with our team for immediate improvement. We hope to have the opportunity to provide you with a much-improved experience in the future.Sincerely, Hotel Manager

Dear Mary,We apologize for the cleanliness issue you encountered during your stay. Maintaining a clean and hygienic environment is a top priority for us, and we regret that we fell short of meeting your expectations in this regard. We will address this matter with our housekeeping team to ensure such oversights are corrected promptly. Your feedback is valuable to us, and we appreciate you bringing this to our attention. Sincerely, Hotel Manager

Dear Christopher,Thank you for your perfect rating! We're delighted to hear that you found our hotel to be excellently priced and that there are many dining and entertainment options nearby. We aim to provide great value and convenience for our guests, and we're glad you had a positive experience. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager

Dear Kelly,Thank you for your stay. We're delighted to hear that you had an easy check-in process and found our property clean and located in a quiet area. We take pride in providing excellent customer service, and we are pleased that we were able to make your stay more enjoyable. We hope to have the opportunity to welcome you back in the future. Sincerely, Hotel Manager

Dear Trevor,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

Dear Sully,Thank you for your kind words! We're thrilled to hear that you had an amazing experience during your stay with us. Your satisfaction is our top priority, and we're delighted that you enjoyed your time at our hotel. We look forward to welcoming you back soon!Sincerely, Hotel Manager

Dear Stephanie,Thank you for your positive feedback regarding our beautifully updated common areas and the cleanliness of our hotel. We're pleased to hear that you enjoyed your room overall. We apologize for the issue with the fold-over door lock and any cleanliness oversights in the bathroom. Your comments are valuable, and we will address these concerns promptly to ensure a consistently excellent experience for our guests. We appreciate your understanding and hope to welcome you back for another wonderful stay.Sincerely, Hotel Manager

Dear Julie,Thank you for your feedback. We're pleased to hear that you had a nice and clean stay with an efficient check-in process. We apologize for any odour in the room, and we'll look into addressing this to ensure a more pleasant experience for our guests in the future. We hope to welcome you back soon.Sincerely, Hotel Manager

Dear Luis,We're sorry to hear that your experience did not meet your expectations. Your feedback is important to us, and we would appreciate hearing more about your concerns so we can address them appropriately. We hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

Dear Carlos,Thanks for choosing our hotel for your stay and the 5 stars you have given us based on our experience. I hope you had a wonderful experience with us. Please visit us again. Sincerely,Hotel Manager

Dear Brian,Thanks for the stay but sad to see the single rating. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

Dear Agnieszka,Thank you for your perfect rating and positive feedback! We're delighted to hear that you found our hotel to be very clean and nice, with reasonable pricing. It's also great to know that you appreciated the professionalism of our staff. Your satisfaction is important to us, and we appreciate your support. We look forward to welcoming you back for another fantastic stay in the future!Sincerely, Hotel Manager

Dear William,Thank you for your perfect rating and positive feedback! We're delighted to hear that you had a great experience with our courteous and helpful staff, especially Chastity, who provided valuable information about the area. Your satisfaction is important to us, and we appreciate your kind words. We look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager

Dear Brody, We have noted your 1-star review.I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.Sincerely,Hotel Manager

Dear Kadale,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Yours sincerely,Hotel Manager

Dear Coy,Thank you for sharing your experience. We're glad to hear that our property's proximity to downtown Columbus was convenient for you. We apologize for any inconvenience caused by noise during the day due to the busy area and the hotel being fully booked. Your feedback is valuable, and we'll work to minimize noise disturbances where possible. We hope you enjoyed your stay overall and look forward to welcoming you back in the future.Sincerely, Hotel Manager

Dear Cindy,Thank you for your feedback! We're delighted to hear that you found our property to be in an excellent location for visiting the Columbus area and that you enjoyed a comfortable and spotless room during your stay. We truly appreciate your compliments and are thrilled to know that you would choose to stay with us again on your next trip to the area. Your satisfaction is our priority, and we look forward to welcoming you back for another great stay in the future! Sincerely, Hotel Manager

Dear Judith,Thank you for sharing your feedback with us. We're glad to hear that you found the property quiet and in a convenient location with plenty of shopping and dining options nearby. However, we're sorry to hear about the issues you experienced with your room, including the cracked toilet and leaking, as well as the cleanliness of the floors. Please know that your comments have been noted, and we will address these issues with our housekeeping and maintenance teams to ensure improvements are made. We apologize for any inconvenience caused and appreciate your understanding. Additionally, we'll address the issue with key cards at the front desk to ensure a smoother experience for our guests in the future. We hope to have the opportunity to welcome you back for a much-improved stay.Sincerely, Hotel Manager

Dear Pat,We're sorry to hear that your experience fell short of expectations. If there are specific issues, you'd like us to address, please let us know so we can improve. We value your feedback and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

Dear Mike,Thank you for your fantastic 5 out of 5 rating! We're thrilled to hear that you found our hotel very clean and very nice. Providing a clean and welcoming environment for our guests is a top priority for us, and we're delighted that we met your expectations. Your satisfaction means everything to us, and we look forward to welcoming you back for another wonderful stay in the future! If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We're here to ensure you have a memorable experience every time you stay with us!Sincerely, Hotel Manager

Dear Derrick,We're delighted to hear that you had an exceptional experience during your stay! Providing outstanding service and accommodations is our goal, and we're thrilled that you plan to stay with us again whenever you travel to Columbus. Thank you for your kind words and loyalty, and we look forward to welcoming you back for many more enjoyable stays in the future!Sincerely, Hotel Manager

Dear Clayton,We appreciate your feedback and are glad to hear that you found your stay enjoyable overall. We apologize for any inconvenience caused by the presence of mold in the bathroom and assure you that we will address this issue promptly to ensure a better experience for our future guests. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for an improved stay in the future.Sincerely, Hotel Manager

Dear windy,Thank you for your feedback! We're glad to hear that you found our place to be good for your stay. We appreciate your input and hope to have the opportunity to welcome you back for another great stay in the future!Sincerely, Hotel Manager

Dear Patricia,Thank you for sharing your experience with us. We're glad to hear that our hotel's location was convenient for your purpose of attending a concert at the college. However, we apologize for the negative interaction you had with our front desk person at checkout. Your feedback is valuable, and we'll address this issue to ensure better service in the future. We appreciate your input and hope to have the opportunity to welcome you back for a more pleasant stay.Sincerely, Hotel Manager

Dear Robert,Thank you for your perfect rating and positive feedback! We're glad to hear that you found our parking convenient and that our location was ideal for dining. Providing a hassle-free parking experience and easy access to dining options for our guests is important to us, and we're delighted that we can meet your expectations. We appreciate your support and hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager

Dear Trevor,We're glad to hear that everything went smoothly during your stay! Thank you for your positive feedback about our staff. If you ever find yourself in the area again, we'd love to welcome you back!Sincerely, Hotel Manager

Dear Josh,We're sorry to hear about the issues you encountered during your stay. Your feedback is important to us, and we'll address these concerns promptly to ensure a better experience for our future guests.Sincerely, Hotel Manager

Dear Shaun, Thanks for the stay and the great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better. I look forward to welcoming you again. Sincerely, Hotel Manager

Dear Yvonne,Thank you for your feedback and for choosing our handicap-accessible room for your stay. We're glad to hear that it was convenient for your husband and that you found our staff nice and the room clean. Regarding the taxes, we apologize for any inconvenience. It's common for taxes to be collected separately, even if the room itself has been paid for in advance. We appreciate your understanding. We look forward to welcoming you back for another pleasant stay in the future!Sincerely, Hotel Manager

Dear Myesha,Thank you for your excellent rating and positive feedback! We're thrilled to hear that you found our staff awesome and your room clean. Providing exceptional service and maintaining cleanliness are top priorities for us, and we're glad to know that we met your expectations. We appreciate your support and hope to welcome you back for another fantastic stay in the future!Sincerely, Hotel Manager

Dear Jennifer,Thank you for sharing your feedback, and we're glad to hear that you found our hotel to be clean, with comfortable beds, and at a good price point. It's also great to know that you enjoyed our breakfast options and found our staff friendly. We appreciate your comments and hope to have the opportunity to welcome you back for another enjoyable stay in the future! Sincerely, Hotel Manager

Dear Kianti,Thank you for sharing your experience with us. We're glad to hear that Ms. Brenda provided amazing service during your stay. We apologize for any confusion regarding the additional fee; we'll review our booking process to ensure that all fees are clearly communicated to our guests. Additionally, we appreciate your feedback about the cleanliness of the rooms and the noise level. We'll address these issues with our housekeeping and maintenance teams to ensure improvements are made. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely, Hotel Manager

Dear LARRY,Thank you for sharing your feedback with us. We're delighted to hear that, overall, you had an awesome stay. We apologize for the stains on the couch in your suite; we'll make sure our housekeeping team pays closer attention to details like this in the future. Regarding the confusion with the hotel location, we understand how frustrating that must have been, and we appreciate your understanding that it was not directly the hotel's fault. We hope that despite these issues, you were still able to enjoy your stay, and we hope to welcome you back in the future for an even better experience.Sincerely, Hotel Manager

Dear Bobby,Thank you for your stay; however, the 2-star rating is disappointing. Please tell us what made you unhappy so that we can address it. We care about your satisfaction. Please respond.Sincerely, Hotel Manager

Dear Steven,Thank you for sharing your detailed feedback with us. We're delighted to hear that you enjoyed the overall appearance of our hotel, the breakfast offerings, and the service provided by our breakfast attendant and housekeeping staff. We apologize for any less-than-ideal interactions with some of our front desk staff members and appreciate your honesty. We will address this internally to ensure a more welcoming experience for all guests. We're thrilled that you would still consider returning and recommending us. We look forward to welcoming you back with improved service in the future!Sincerely, Hotel Manager

Dear CAMILLE M,Thank you for your perfect rating! We're thrilled to hear that you found our hotel very nice and clean. Maintaining a high standard of cleanliness is important to us, and we're glad that it contributed to your positive experience. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future!Sincerely, Hotel Manager

Dear Lamecia,We're sorry to hear that you won't be returning. We truly value your feedback and regret any shortcomings during your stay. If there's anything specific that we can address or any concerns you'd like to discuss further, please don't hesitate to reach out. We appreciate the opportunity to improve and hope to have the chance to welcome you back in the future under better circumstances.Sincerely, Hotel Manager

Dear Cheryl,Thank you for the perfect 5 out of 5 rating! We're thrilled to hear that you had an awesome experience at our hotel and found it to be very reasonable in price. It's great to know that you also found the beds comfortable. Your satisfaction is our priority, and we appreciate your positive feedback. We hope to have the opportunity to welcome you back again soon for another fantastic stay!Sincerely, Hotel Manager

Dear Trevor,Thanks for the stay and the great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better. I look forward to welcoming you again.Sincerely, Hotel Manager

Dear Tandra,We sincerely apologize for the unsatisfactory condition of your room and the discomfort caused by the unpleasant odor and plumbing issues. Maintaining a clean and comfortable environment for our guests is our top priority, and we regret that we fell short of your expectations. Your feedback is valuable, and we will address these issues promptly to ensure improvements in cleanliness and maintenance throughout the hotel. Please rest assured that we take your concerns seriously and will take appropriate measures to prevent a recurrence. We appreciate your feedback and hope to have the opportunity to provide you with a more satisfactory experience in the future.Sincerely, Hotel Manager

Dear Randy,Thank you for your feedback! We're delighted to hear that you had a great experience during your stay and found our staff very helpful. Your satisfaction is important to us, and we appreciate your positive rating. If there's anything more we can do to enhance your experience and earn that extra star in the future, please let us know. We hope to have the opportunity to welcome you back for an even better stay next time!Sincerely, Hotel Manager

Dear Nonya,Thank you for the perfect 5 out of 5 rating! We're delighted to hear that you found our hotel clean. Your positive feedback is greatly appreciated, and we look forward to providing you with excellent service during your future stays. Sincerely, Hotel Manager