Quality Inn & Suites

2.5 star property
Hotel in Columbus with free breakfast and 24-hour fitness centre

Choose dates to view prices

Quality Inn & Suites offers a practical to-go breakfast to start the day and a 24-hour gym for maintaining fitness routines. Guests appreciate the free WiFi, on-site laundry facilities, complimentary coffee and tea in the lobby, and elevator access.

Reviews

5.6 out of 10

Popular amenities

  • Breakfast included
  • Gym
  • Housekeeping
  • Laundry
  • Pet-friendly
  • 24/7 front desk

About the area

Map
4850 Frusta Drive, Columbus, OH, 43207

Getting around

  • Port Columbus International Airport (CMH) - 23 min drive

About this property

Quality Inn & Suites

Property highlights
Free on-the-go breakfast, laundry facilities and a 24-hour gym are just a few of the amenities provided at Quality Inn & Suites. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • Coffee/tea in reception, a front desk safe and a lift
  • A 24-hour front desk and a vending machine
Room features
All 59 rooms offer comforts such as free international calls and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and air conditioning.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Free toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 7 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Quality Inn Obetz
Quality Obetz
Quality Inn Suites
Quality Inn & Suites Hotel
Quality Inn & Suites Columbus
Quality Inn & Suites Hotel Columbus

Frequently asked questions

Is Quality Inn & Suites pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 7 kg per pet. There's a fee of USD 50.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Quality Inn & Suites?

Self-parking is free at this property.

What time is check-in at Quality Inn & Suites?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Quality Inn & Suites?

Checkout is at 11 AM.

Where is Quality Inn & Suites located?

Situated in Columbus, this hotel is within 6 miles (10 km) of Motts Military Museum, Groveport Recreation Center and Groveport Aquatic Center. Greater Columbus Convention Center and Nationwide Arena are also within 9 miles (15 km).

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Reviews

Quality Inn & Suites Reviews

5.6

5.8

Cleanliness

6.8

Location

6.6

Staff & service

4.6

Eco-friendliness

5.4

Property conditions & facilities
Rating 10 - Excellent. 67 out of 524 reviews
Rating 8 - Good. 127 out of 524 reviews
Rating 6 - Okay. 91 out of 524 reviews
Rating 4 - Poor. 72 out of 524 reviews
Rating 2 - Terrible. 167 out of 524 reviews

Reviews

10/10 Excellent

Will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet cozy and inexpensive. Just what I needed!
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone we spoke to at check-in was great!
Stayed 1 night in Oct 2024

4/10 Poor

Jael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel double booked on us and 4 others attempting to check in while we were so we never stayed. Attendant on duty wouldn't answer phone for hotel.com to call to confirm the was double booked. However hotels.com went above and beyond to get us a better hotel elsewhere.
Stayed 3 nights in May 2025

6/10 Okay

Maralee

Liked: Staff & service

Acceptable

If your looking for accommodations this is not the place. It is acceptable in a pinch.
Stayed 2 nights in Apr 2025

6/10 Okay

Lawrence

Disliked: Cleanliness, property conditions & facilities, room comfort
Every thing in the room looked old and very out dated had a slight smell
Stayed 2 nights in Mar 2025

2/10 Terrible

Keaton

Disliked: Staff & service
Checked in at 8pm and was very obvious had not been cleaned. Entire property is dirty/unkempt. Smells like smoke/badly
Stayed 1 night in May 2025

2/10 Terrible

Wesley

Disliked: Cleanliness, staff & service, property conditions & facilities
The bathroom wasn’t clean , the toilet was wasn’t flushed to prior customer staying
Stayed 1 night in Mar 2025

10/10 Excellent

karen

Liked: Staff & service, amenities, property conditions & facilities
Went to a Christmas party and had to stay at hotel great price great amenities

2/10 Terrible

John

Disliked: Cleanliness, amenities, property conditions & facilities
We arrived later in the evening. Got there and the guy at the front desk was very rude. Says he way overbooked and was canceling people's reservations. We where lucky i guess. After we got our key cards we went to "our room" and it was open and sheets where disgusting. Not cleaned and stunk very bad. Got another room and at least the sheets where clean in that room. Overall i give this hotel a 1 or an F. Very dissatisfied.
Stayed 2 nights in May 2025

4/10 Poor

Daniel

Disliked: Staff & service, property conditions & facilities
The staff is never at the desk it’s just this old guy name bob or bill that only comes out his car or room if he feels like it
Stayed 3 nights in Feb 2025

2/10 Terrible

jesus

Disliked: Cleanliness, staff & service, amenities
It turns out that your reservation wasn't issued by this hotel and they ended up kicking me out. I need my money back.
Stayed 1 night in Mar 2025

2/10 Terrible

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed bugs had to leave no hot water to shower no tv would not give another room lady said nothing available please beware of this dirty bug infested hotel doors dont lock not safe.
Stayed 1 night in Mar 2025

2/10 Terrible

Tonya

Disliked: Cleanliness, staff & service, property conditions & facilities
I want a refund bad
Stayed 2 nights in Mar 2025

2/10 Terrible

Hollie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The girl at the desk the night we checked in was more concerned about her boyfriend then helping us. The tv remote did not work and no one would help us. Our sink didn't drain and when we left the water was stagnant and dirty. The bathroom light worked about 1/3 of the time and there was a light that had fallen off the wall. We had a "suite" and could not get enough towels or bedding for us. Never again
Stayed 3 nights in Apr 2025

2/10 Terrible

Donny

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusting had the give me a refund and found somewhere else to stay
Stayed 3 nights in May 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The building is under construction and it’s not being properly restricted from guest that may interfere with what’s going on. The place could use sanitation as well
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service

No returning

I came hoping to do laundry and there was no laundry room, no Gym, no pool, the breakfast wasn't good. I requested a furst floor room, the lady said there wasnt any available and that they were Wheel chair accessible and I am using a cane, I really wanted a walk in shower but i didn't get that on the second floor.
Stayed 2 nights in Feb 2025

8/10 Good

Larry

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Came for overnight stay. Room had slight smoke smell even though it is a non smoking facility. Ice machines out of order. Facility shows age, needs complete renovation. Room was adequate and clean for my grandson and I. Breakfast was basic no frills. Decent value for the cost.
Stayed 1 night in Aug 2024

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities
This has been my worst stay away from home, totally dissatisfied with the service between the room the beds in poor condition garbage on the floor bad service of the woman who attends at the window, she yelled at me she insulted me and made fun of me because she couldn't give me the room card
Stayed 1 night in Sep 2024

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing worked (TV, security lock, etc.) "Breakfast" was extremely limited - they didn't even have coffee.
Stayed 1 night in Apr 2024

2/10 Terrible

Teresa

Disliked: Amenities
Bathroom dirty,
Stayed 1 night in Apr 2024

2/10 Terrible

jordan

Disliked: Cleanliness, staff & service, property conditions & facilities
Just dirty , smelled like cigarettes
Stayed 2 nights in Sep 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stinky and mold
Stayed 1 night in Jul 2022

2/10 Terrible

Brittany

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We made a reservation through Expedia, and upon our arrival, we were informed by the gentleman at the front desk that there were no available rooms. When I inquired about the reservation, Joe, who was assisting at the front desk, became noticeably irate. While we were the ones facing an unfortunate situation, Joe's demeanor was not reflective of professional customer service standards, exhibiting an unsettling level of frustration. After a four-hour drive, it was disheartening to discover that our reserved accommodation was unavailable, and the manner in which this matter was handled was less than satisfactory. It raises concerns about their customer experience, given the distressing encounter we just faced.
Stayed 1 night in Mar 2025

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not have a room on the 17 my check in late evening the room they had the air conditioner was not working room was hot and dirty carpet stains and smells i have been fighting with them to cancel they have not do far And i cant get you all to help
Stayed 9 nights in Oct 2024