Lobby
Check availability

Reviews of Clarion Pointe Columbus-Bradley Park

2.5 out of 5
Clarion Pointe Columbus-Bradley Park
1664 Rollins Way, Exit 3, SR 80 Bradley Park, Columbus, GA

Reviews

8.0

Very good

Rating 10 - Excellent. 412 out of 1002 reviews" "
Rating 8 - Good. 332 out of 1002 reviews" "
Rating 6 - Okay. 129 out of 1002 reviews" "
Rating 4 - Poor. 74 out of 1002 reviews" "
Rating 2 - Terrible. 55 out of 1002 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Corey

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I need to speak with someone about a refund. I have pictures of how disgusting the room was. I would never allow my family to stay in a place as this. Plus it was very disturbing of the drug deals going around the premises. This is not a great hotel as advertised by Expedia.
Stayed 3 nights in Apr 2024

10/10 Excellent

JOHANNA RIVERA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

2/10 Terrible

linda, Puyallup

Travelled with family
Disliked: Staff & service
Swimming pool was cold and had an oil film on top. Smoke alarm went off in the middle of the night for 3 hours. No one knew how to turn it off. Was told we would get compensated. When we checked out I was told there would be no compensation and that I would have to go thru Expedia to get any compensation. Next hotel we stayed at said that’s not true. Will not stay there anymore.
Stayed 2 nights in Apr 2024

6/10 Okay

Cecilia

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The room was dirty. Fire alarm went off. Apparently somebody pulled it on accident. Fire department had to come and turned it off.
Stayed 1 night in Apr 2024

6/10 Okay

Courtney

Travelled with family
Disliked: Amenities
Decent stay for a nights sleep after a 12 hour drive. Nothing fancy but just right. There was some hair in our tub and the ceiling was leaking on the first floor causing a musty smell. The front desk worker wasn’t the friendliest at check in either. However the bed was comfy and satisfied that need.
Stayed 1 night in Mar 2024

2/10 Terrible

Francisco Ivan

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Night time employees not found not able to check in
Stayed 3 nights in Mar 2024

6/10 Okay

Scott

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
There was a piece of candy stuck to the ceiling of our room, there was a crack in the ceiling from a water leak that had not been patched, the room door did not close without shoving the door ( the door was out of alignment with the door frame), the closet door was too small and would not stay closed ( walked into it going to the restroom that night). The indoor pool did not look well kept so we did not use it.
Stayed 1 night in Mar 2024

10/10 Excellent

Errikka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stellar service.
Stayed 1 night in Mar 2024

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service
The stay was fair the elevator and hallways could use some cleaning room was nice and clean
Stayed 1 night in Mar 2024

8/10 Good

Michael, Fairfax

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Upon check in, the woman who checked me in was ice cold and very rude. The entire staff appear annoyed when you approach to buy something from the hotel store. The hotel and property were very good… but the staff needs either to be replaced or seriously schooled on how the hospitality business works.
Stayed 1 night in Mar 2024

2/10 Terrible

Alvin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Manager on 23 Feb 2024
I do apologize for the inconvenience that you had during your stay. we hope to see you again.

10/10 Excellent

Lizette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite place
Stayed 3 nights in Nov 2023
Response from Hotel Manager on 23 Feb 2024
Thank you for awasome 5 star.

8/10 Good

Beata

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 days stay. Friendly and helpful stuff, washer and dryer available, room was clean, very comfortable beds , breakfast included, safe area, shopping/entertaining and dinning options almost within a walking distance, reasonably priced, indoor pool very handy while traveling with kids, free Wi-Fi
Stayed 5 nights in Jan 2024
Response from Manager on 23 Feb 2024
Thank you for taking the time to submit a review.

10/10 Excellent

Angelica

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2023
Response from H on 23 Feb 2024
Thank you for taking the time to submit a review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, and was very clean. The staff were helpful. Enjoyed my stay, I recommend this facility for an eventful stay.
Stayed 1 night in Jan 2024
Response from Manager on 23 Feb 2024
Thank you for taking the time to submit a review

8/10 Good

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Jan 2024
Response from Manager on 23 Feb 2024
Thank you for taking the time to submit a review

10/10 Excellent

Cody

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was quick and fast.
Stayed 1 night in Jan 2024
Response from Manager on 23 Feb 2024
Cody, Thank you so much for this review! We are so glad you enjoyed your experience with us and the amenities we offer. We hope to welcome you again soon!

10/10 Excellent

morgan

Stayed 1 night in Jan 2024

10/10 Excellent

Kenya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Hotel Manager on 23 Feb 2024
Kenya thank you so much for this review! We are so glad you enjoyed your experience with us and the amenities we offer. We hope to welcome you again soon!

4/10 Poor

Heidi

Business traveller
Disliked: Staff & service
The night staff was terrible, unfriendly and unprofessional. I ran out of coffee for the room coffee maker and the front desk guy informed me that there was not regular coffee in the whole hotel? Also, the guy was on the phone texting and talking on personal business while talking to me. Bed was clean but the mattress was too firm. The pillows were small and felt cheap. I saw mold in the shower and the floor had pieces of small paper.. Its too bad that they have unqualified employees in their hotel.
Stayed 2 nights in Jan 2024
Response from Manager on 23 Feb 2024
Heidi, I do apologize for the inconvenience that you had during your stay.

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Clarissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Shadricus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

rochelle

Business traveller
Liked: Staff & service, amenities
My room smelled horrible when I checked in.. After I sprayed airfreshner it was better after. But gosh it was horrible at first
Stayed 1 night in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023

10/10 Excellent

Aaliyah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 2 nights in Dec 2023

10/10 Excellent

Sydni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

4/10 Poor

Candis

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Whwn we checked in we were given a key to a room whe we got to the room we heard a alarm when we opened the door the room was filled with smoke, the room literally had an electrical fire. They gave is another room and then we had to evacuate while the fore department delt with the room full of smoke. It was due to a faulty lamp and wiring. Nothing was done to accommodate us or make up for the inconvenience.
Stayed 1 night in Dec 2023

10/10 Excellent

Angelica

Stayed 3 nights in Dec 2023

6/10 Okay

Tiffany

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good location
Nice location.
Stayed 4 nights in Dec 2023

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to check out, everyone was extremely nice, my room was clean and smelled good, definitely staying there again.
Stayed 1 night in Dec 2023

8/10 Good

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a little oder to it when I entered the room I believe it was from the air unit!
Stayed 1 night in Dec 2023

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This property has many issues. It does not have updated higher toilets. The wifi was spotty at best, the indoor pool was cold, there are no trash cans except a small one in the bathroom.. Not my best experience.
Stayed 6 nights in Dec 2023

6/10 Okay

Patrick

Stayed 3 nights in Dec 2023

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly
The hotel was clean and close to shopping centers. The only reason I deducted a star was due to the breakfast. It was held in a very small area and was congested and they ran out of food and coffee. The breakfast only lasts until 9am.
Stayed 1 night in Dec 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. Be back in March.
Stayed 1 night in Dec 2023

10/10 Excellent

Shon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Tamara

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was knowledgeable and friendly. Room was clean and comfortable. Will stay again if I return to the area.
Stayed 1 night in Dec 2023

10/10 Excellent

Sandra

Stayed 1 night in Dec 2023

10/10 Excellent

Jannette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Marylou

Travelled with partner
Liked: Staff & service, amenities
What I didn’t like was the room smelled of cigarette smoke. Something was spilled on the air conditioner. What I did like it was quite and convenient to where we had to be.
Stayed 1 night in Nov 2023

8/10 Good

Rodney

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Shaniece

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Uncomfortable
Rooms were beat down. Furniture, mattresses, carpet, etc.. needs updated. Felt uncomfortable. I won't stay at any hotel that has less than a 9 rating. This was a 8.2. Dont know how it got that high of a rating.
Stayed 2 nights in Oct 2023

10/10 Excellent

Misty

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
🌟🌟🌟🌟🌟 I recently had the pleasure of staying at Clarion Pointe and I must say, it exceeded all of my expectations. From the moment I walked through the doors, I was greeted with friendly staff. The check-in process was smooth and efficient, ensuring a hassle-free start to my stay. The room itself was beautifully decorated, and a soothing color scheme that instantly made me feel relaxed. The bed was comfortable, providing a restful night's sleep after a long day of travel. The cleanliness of the room was impeccable, and I appreciated the attention to detail in maintaining a high standard of hygiene. One aspect that truly stood out to me was the exceptional service and attention from the staff. They were always readily available to assist with any inquiries or requests I had, and their friendly demeanor created a welcoming and inviting atmosphere throughout my stay. The amenities at Clarion Pointe were also top-notch.The complimentary breakfast offered a wide variety of delicious options, catering to different dietary needs and preferences. Additionally, the location of Clarion Pointe was perfect for my needs. It was conveniently situated near local attractions and dining options, making it easy to explore and experience the best that the area had to offer. Overall, my experience at Clarion Pointe was exceptional. The combination of excellent service, comfortable accommodations, and convenient amenities truly made my stay memorable. I highly recommend Clarion Pointe
Stayed 1 night in Oct 2023

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything,location was great and the bad thing about this location was the stairways were kind of dirty and the hallways needed vacuumed
Stayed 3 nights in Oct 2023

8/10 Good

Dianna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and staff is very friendly
Stayed 1 night in Oct 2023

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023