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SureStay Hotel by Best Western Columbus Downtown

2.5 star property
Hotel in Columbus with free breakfast and 24-hour front desk

Choose dates to view prices

SureStay Hotel by Best Western Columbus Downtown is in the city center, offering relaxation and adventure. Guests enjoy continental breakfast, free in-room WiFi, lobby coffee and tea, and 24/7 front desk assistance. Start your day with golf or exploring local attractions.

Reviews

6.2 out of 10

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Air conditioning
The current price is NZ$138
includes taxes & fees
14 Dec - 15 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Highlights

Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

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About the area

Map
1024-1034 Veterans Parkway, Columbus, GA, 31901

What's nearby

  • Springer Opera House - 6 min walk - 0.6 km
  • RiverCenter for the Performing Arts - 11 min walk - 0.9 km
  • Columbus Georgia Convention & Trade Center - 14 min walk - 1.2 km
  • Columbus Civic Center - 2 min drive - 1.4 km
  • South Commons Sports Complex - 3 min drive - 2.5 km

Getting around

  • Columbus, GA (CSG-Columbus Metropolitan) - 13 min drive

Restaurants

  • ‪Iron Bank Coffee Co. - ‬8 min walk
  • ‪Burger King - ‬7 min walk
  • ‪Chattabrewchee Southern Brewhouse - ‬11 min walk
  • ‪The Loft - ‬9 min walk
  • ‪Black Cow Restaurant - ‬8 min walk

About this property

SureStay Hotel by Best Western Columbus Downtown

Hotel located in Downtown Columbus
SureStay Hotel by Best Western Columbus Downtown provides free continental breakfast and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • A 24-hour front desk and coffee/tea in reception
Room features
All 65 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Full-sized fridge/freezers, microwaves and coffee/tea makers

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per day
Welcoming dogs and cats only
2 total (up to 9 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per day
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts

Property is also known as

Econo Lodge Inn Columbus
Econo Lodge Columbus
Econo Lodge Suites Historic District
Columbus Inn Suites
Econo Lodge Inn Suites
Surestay By Columbus Columbus
SureStay Hotel by Best Western Columbus Downtown Hotel
SureStay Hotel by Best Western Columbus Downtown Columbus
SureStay Hotel by Best Western Columbus Downtown Hotel Columbus

Frequently asked questions

Is SureStay Hotel by Best Western Columbus Downtown pet-friendly?

Yes, SureStay Hotel by Best Western Columbus Downtown allows cats and dogs (limit 2 total) with a maximum weight of up to 9 kg per pet. There's a fee of USD 25 per pet, per day.

How much does it cost to stay at SureStay Hotel by Best Western Columbus Downtown?

As of 13 Nov 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Columbus Downtown on 14 Dec 2025 start from NZ$138.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay Hotel by Best Western Columbus Downtown?

Self-parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Columbus Downtown?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at SureStay Hotel by Best Western Columbus Downtown?

Checkout is at 11 AM.

Where is SureStay Hotel by Best Western Columbus Downtown located?

Located in Downtown Columbus, this hotel is within a 10-minute walk of Springer Opera House, Ma Rainey House and RiverCenter for the Performing Arts. Woodruff Riverfront Park and Fourth Avenue Public Library are also within 15 minutes.

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SureStay Hotel by Best Western Columbus Downtown Reviews

Reviews

6.2
Rating 10 - Excellent. 112 out of 444 reviews
Rating 8 - Good. 84 out of 444 reviews
Rating 6 - Okay. 65 out of 444 reviews
Rating 4 - Poor. 73 out of 444 reviews
Rating 2 - Terrible. 110 out of 444 reviews

6.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was really clean and the hotel staff was really friendly with information and getting us checked in.
Stayed 1 night in May 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place worth the cost
Stayed 4 nights in Aug 2025

4/10 Poor

Jessica

Disliked: Amenities, property conditions & facilities
Room needs to be updated. Toilet seat was about to fall off, we had to plug in the tv, mattress was very hard.
Stayed 1 night in Nov 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and the staff was friendly. No bugs of any kind. The only complaint is that the room was small. This is a great location, less than a ten minute walk from downtown, but just far enough that weekend noise didn't bother us at all.
Stayed 2 nights in Sep 2025

10/10 Excellent

Roxann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great they treated us very nice. We have a German Shepherd which is a breed no one will allow so it was nice to be able to have our pet with us. Thank you
Stayed 3 nights in Jul 2025

10/10 Excellent

GRANT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was clean and my kids loved the pancake making machine.
Stayed 1 night in Mar 2025

10/10 Excellent

Gerson

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
This place is quiet and easy check in/out
Stayed 2 nights in Apr 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly. Clean and comfortable.
Stayed 1 night in Oct 2024

6/10 Okay

Courtney

The lady at the front is nice. The help at night is not. It is centrally located.
Stayed 4 nights in Apr 2025

8/10 Good

Officiaal.

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Older style motel in city centre

An overnight stay. The motel is old but the room is large and clean. Helpful staff. On a main road but quiet. Only a few blocks from the river and many restaurants
Stayed 1 night in Jul 2024

8/10 Good

Daniel

Liked: Staff & service
Good price. Wish they had a better breakfast selection.
Stayed 3 nights in Aug 2024

4/10 Poor

Mari

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Motel
Stayed 3 nights in Feb 2024

6/10 Okay

Yvonne

Liked: Amenities
It was nice
Stayed 1 night in Nov 2023

4/10 Poor

Kym

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The overall experience was poor. The toilet was broke, every time I had to flush, I had to plug the toilet with my hands. Housekeeping never came to the room during my 3 days stay. The staff was fixing another room, problem they waited until after 7 p.m.
Stayed 3 nights in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the experience was great. It’s not a 5 star hotel but for what you pay it was a very decent hotel, it was clean, quiet, the beds were comfortable and seemed clean. It exceeded what I expected and I am very pleased with my stay. I will be returning.
Stayed 2 nights in Mar 2024

8/10 Good

Leah

Liked: Cleanliness, room comfort

Hidden Gem

It’s being remodeled had a few imperfections but what doesn’t the front desk staff are very friendly overall the rooms are very nice and comfortable and in a great location I’d love to stay there more often
Our stay was nice
Stayed 1 night in Oct 2022

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Management was plesent and welcoming. They was attentive in considering any needs we may have had.
Stayed 3 nights in May 2023

2/10 Terrible

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
The new remodel.
Stayed 2 nights in Nov 2023

2/10 Terrible

Annie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy bed, stained with piss! Smell stuck to our clothes. Refused to move rooms or refund, got another room after big discussions, bath handing off the wall, bleach stains & smell strong enough to make your eyes water. no security deposit was given back. Don’t stay here.
Stayed 2 nights in Apr 2025

4/10 Poor

Mandi

Liked: Cleanliness
Disliked: Property conditions & facilities
The breakfast is nearly non-existent. The shower was in poor shape. The curtain rod was broken and the curtain they had did not fit the shower. Because of this, water floods the bathroom and into the main room. The floor just outside the bathroom is warped and water damaged from previous guests doing the same thing. The room was extremely hot when we arrived. The staff did not turn on the air conditioner prior to our arrival. There were only two easily accessible outlets in the room. They were on the opposite side of the room from the desk. We did not receive room service during day 2. I had to go to the front desk after 7pm to ask for toilet paper and towels.
Stayed 4 nights in Jul 2025

8/10 Good

Christiana

Liked: Staff & service, property conditions & facilities
nice bed and soft pillows, clean except for bathroom odor (maybe get a new shower curtain? I think people pee in the shower and on the shower curtain because the rest of the place was spotless) nice breakfast area
Stayed 1 night in May 2023

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although this is an older building and property, it is very well maintained and clean. The only negative comment I have is that the web-site says it has a swimming pool. It does NOT.
Stayed 3 nights in Jun 2024

4/10 Poor

Rebecca

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were expecting a hotel, this was a run down two story roadside place. Felt like we should pay by the hour. It was more expensive than actually decent hotels weve stayed in. Breakfast was the most minimal excuse for food. Hotel room was dirty, fixtures didnt work and the sheets were stained with what I assume was blood. The door wouldnt shut unless you slammed it. Look for places in the downtown area by the river and skip this dump
Stayed 2 nights in Feb 2025