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Reviews of Courtyard by Marriott Columbia Northeast/Fort Jackson Area

3 out of 5
Courtyard by Marriott Columbia Northeast/Fort Jackson Area
111 Gateway Corporate Blvd, Columbia, SC

Reviews

8.8

Excellent

Rating 10 - Excellent. 564 out of 1000 reviews" "
Rating 8 - Good. 292 out of 1000 reviews" "
Rating 6 - Okay. 85 out of 1000 reviews" "
Rating 4 - Poor. 34 out of 1000 reviews" "
Rating 2 - Terrible. 25 out of 1000 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. It was nice to have a bistro/ bar in the hotel. The staff was very friendly.
Stayed 4 nights in Mar 2024
Response from Manager on 8 Apr 2024
Dear Guest, We are so glad that you had a great experience at our hotel We look forward to serving you soon!

4/10 Poor

Kenneth

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Manager on 25 Mar 2024
Dear Guest,We apologize for your experience at our hotel.

10/10 Excellent

Peggy, Tinton Falls

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is the best!!!!
Stayed 2 nights in Mar 2024
Response from Manager on 22 Mar 2024
Dear Guest,We are so glad that you enjoyed your stay! We look forward to serving you again.

10/10 Excellent

Shamika

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amy was the front desk clerk during my arrival & she was excellent!
Stayed 1 night in Mar 2024
Response from Manager on 22 Mar 2024
Dear Guest,We are so glad that you enjoyed your stay! We look forward to serving you again.

8/10 Good

Brian

Stayed 1 night in Feb 2024
Response from Manager on 22 Mar 2024
Dear Guest,We are so glad that you enjoyed your stay! We look forward to serving you again.

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great location.
Stayed 5 nights in Feb 2024
Response from Manager on 19 Feb 2024
Dear Guest,We are so glad that you had a great experience at our hotel We look forward to serving you soon!

4/10 Poor

michael

Not even a bottle of water in the room!
Stayed 4 nights in Feb 2024
Response from Manager on 19 Feb 2024
Dear Guest,We are so glad that you had a great experience at our hotel We look forward to serving you soon!

10/10 Excellent

Gunter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed with the friendliness of this place. It was a pleasure to stay there. Rooms are clean and the staff is sooooo friendly. You don't have that anymore. I will book again. Wonderful place to stay
Stayed 2 nights in Feb 2024
Response from Manager on 19 Feb 2024
Dear Guest,We are so glad that you had a great experience at our hotel We look forward to serving you soon!

10/10 Excellent

Patricia, Glenview

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, lovely bistro
Stayed 1 night in Feb 2024
Response from Manager on 19 Feb 2024
Dear Guest,We are so glad that you had a great experience at our hotel We look forward to serving you soon!

10/10 Excellent

Sharon

Travelled with partner
Liked: Amenities
The receptionist was especially welcoming - we arrived late in the evening and she was ver helpful.
Stayed 1 night in Jan 2024
Response from Manager on 19 Feb 2024
Dear Guest,We are so glad that you had a great experience at our hotel We look forward to serving you soon!

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on 19 Feb 2024
Dear Guest,We are so glad that you had a great experience at our hotel We look forward to serving you soon!

10/10 Excellent

jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very excellent hotel and staff
Stayed 1 night in Jan 2024
Response from Manager on 19 Feb 2024
Dear Guest,We are so glad that you had a great experience at our hotel We look forward to serving you soon!

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and very comfortable. Spacious room and lobby.
Stayed 1 night in Jan 2024
Response from Manager on 19 Feb 2024
Dear Guest,We are so glad that you had a great experience at our hotel We look forward to serving you soon!

10/10 Excellent

meagan

Stayed 1 night in Jan 2024
Response from Manager on 19 Feb 2024
Dear Guest,We are so glad that you had a great experience at our hotel We look forward to serving you soon!

8/10 Good

Harvey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice just the bed was hard as a rock to sleep on
Stayed 4 nights in Dec 2023
Response from Manager on 19 Feb 2024
Dear Guest,We are so glad that you had a great experience at our hotel We look forward to serving you soon!

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally a quality experience. It was convenient for my visit. On my next visit to the area, I might choose a different location for dining options, but would choose a Marriott
Stayed 3 nights in Dec 2023
Response from Manager on 19 Feb 2024
Dear Guest,We are so glad that you had a great experience at our hotel We look forward to serving you soon!

10/10 Excellent

Kathi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy & quick. My room was very clean & comfortable. You can hear the vehicles on the Highway some but it didn’t bother me. I didn’t realize until the 2nd night that the refrigerator was in a cabinet. Very nice place. I wish I could have stayed longer.
Stayed 2 nights in Dec 2023

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Manager on 19 Feb 2024
Dear Guest,We are so glad that you had a great experience at our hotel We look forward to serving you soon!

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
U
Stayed 4 nights in Nov 2023

8/10 Good

Rodney

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice place to stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Manager on 27 Nov 2023
Dear Guest,Thank you for choosing to stay with us. We look forward to serving you again.

10/10 Excellent

Amita

Stayed 1 night in Nov 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Manager on 13 Nov 2023
Dear Guest,Thank you for choosing to stay with us. We look forward to serving you soon!

10/10 Excellent

Carol

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Excellent property
Stayed 1 night in Nov 2023
Response from Manager on 13 Nov 2023
Dear Guest,Thank you for choosing to stay with us. We look forward to serving you soon!

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Manager on 3 Nov 2023
Dear Robert,Thank you for choosing to stay with us. We look forward to serving you again.

8/10 Good

Barber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing that I didn't like.
Stayed 2 nights in Oct 2023
Response from Manager on 30 Oct 2023
Dear Guest,We are so glad to know that you had a good stay with us. We look forward to meeting you soon!

10/10 Excellent

Graydon, Zirconia

Business traveller, Travelled with partner
Liked: Amenities
fire pit in back was a nice bonus
Stayed 2 nights in Oct 2023
Response from Manager on 23 Oct 2023
Dear Guest,Thank you so much for staying with us! We look forward to serving you again!

10/10 Excellent

Abasifreke

Liked: Cleanliness
Stayed 4 nights in Oct 2023
Response from Manager on 11 Oct 2023
Dear Guest,Thank you for choosing to stay with us!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on 10 Oct 2023
Dear Guest, We are so glad that you had a great experience at our hotel.

8/10 Good

Trevon

Stayed 1 night in Oct 2023
Response from Manager on 30 Oct 2023
Dear Guest,We are so glad to know that you had a good stay with us. We look forward to meeting you soon!

8/10 Good

Doris

Travelled with family
Liked: Property conditions & facilities
Nice clean but it’s new. I enjoyed
Stayed 1 night in Sep 2023
Response from Manager on 2 Oct 2023
Dear Guest, We are so glad to know that you had a great stay! We look forward to serving you again.

8/10 Good

jimi

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly/helpful staff; location kind of remote and not especially convenient; weird smell in one of the hallways, but the facilities otherwise were quite nice, including the room I had, exercise room, pool, and lobby bar.
Stayed 3 nights in Sep 2023
Response from Manager on 29 Sept 2023
Dear Guest, Thank you for choosing to stay with us. We hope to serve you soon!

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased with our stay! Staff, room and breakfast were all great. Easy to get to also.
Stayed 1 night in Sep 2023
Response from Manager on 25 Sept 2023
Dear Guest,Thank you for choosing to stay with us! We look forward to serving you soon!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Manager on 25 Sept 2023
Dear Guest,Thank you for choosing to stay with us! We look forward to serving you soon!

10/10 Excellent

megumi

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome Awesome
Stayed 3 nights in Sep 2023
Response from Manager on 22 Sept 2023
Dear Guest,We are so pleased to know that you had a good stay with us. We look forward to serving you soon.

6/10 Okay

Toni

Stayed 4 nights in Sep 2023
Response from Manager on 18 Sept 2023
Dear Guest,Thank you for choosing to stay with us. We hope to serve you soon!

10/10 Excellent

Jesus

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
The only minor issue was the popcorn ceiling was coming apart near the window and along the adjacent wall. This was told to management when we departed.
Stayed 3 nights in Sep 2023
Response from Manager on 18 Sept 2023
Dear Guest,Thank you for choosing to stay with us. We hope to serve you soon!

10/10 Excellent

JIMMIE DEAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Manager on 14 Sept 2023
Dear Guest,We are so pleased to know that you had a great stay. We look forward to serving you again!

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on 14 Sept 2023
Dear Guest,We are so pleased to know that you had a great stay. We look forward to serving you again!

2/10 Terrible

Hannah

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Manager on 14 Sept 2023
Dear Guest,We look forward to serving you again!

4/10 Poor

Cheryl

This is a Marriott?
The property had an overwhelming smell of gas. I asked serval time if there was a leak and was happy to exit after a two night stay. There were very few TV channel options (local access TV, no cable) and our room faced the back dumpster. Booking through a third party (i.e., Expedia) means the hotel provides the worst of the room inventory.
Stayed 2 nights in Sep 2023
Response from Manager on 14 Sept 2023
Dear Guest,We look forward to serving you again!

8/10 Good

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff professional
Stayed 4 nights in Aug 2023
Response from Manager on 14 Sept 2023
Dear Guest,We are so pleased to know that you had a great stay. We look forward to serving you again!

2/10 Terrible

Latoya

Travelled with partner, Travelled with group
Disliked: Amenities
I always stay here and every time, the internet will not work in my room!! For the amount of money I pay! I would love to be able to connect to hotel internet to watch my apps!! Very disappointed
Stayed 1 night in Sep 2023
Response from Manager on 14 Sept 2023
Dear Guest,We look forward to serving you again!

4/10 Poor

Tai

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The streaming services on the tv (Netflix, Amazon,YouTube, etc) did not work. We let the maintenance technician and front desk staff know the day of check-in which was a Thursday, he told me he would would call up the matter and keep us updated. By check-out Sunday no information was relayed to me and streaming services were still inoperable .
Stayed 4 nights in Aug 2023
Response from Manager on 14 Sept 2023
Dear Guest,We look forward to serving you again!

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Good location right off the highway.
Stayed 2 nights in Sep 2023
Response from Manager on 14 Sept 2023
Dear Guest,We are so pleased to know that you had a great stay. We look forward to serving you again!

6/10 Okay

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Manager on 14 Sept 2023
Dear Guest,We are so pleased to know that you had a great stay. We look forward to serving you again!

10/10 Excellent

Mandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, rooms were clean and comfortable, and the location was very convenient. Definately would stay here again.
Stayed 2 nights in Aug 2023
Response from Manager on 14 Sept 2023
Dear Guest,We are so pleased to know that you had a great stay. We look forward to serving you again!

4/10 Poor

Robin

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from Manager on 14 Sept 2023
Dear Guest,We look forward to serving you again!

10/10 Excellent

Krystal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Manager on 14 Sept 2023
Dear Guest,We are so pleased to know that you had a great stay. We look forward to serving you again!

8/10 Good

Jeff

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall good experience. Unfortunately the elevator wasn’t working but not a big deal. We didn’t have a lot of bags. The beds were comfortable but the furniture was a little scratched up. The staff was very nice. My door lock broke and the lady working the desk came right up.
Stayed 2 nights in Aug 2023
Response from Manager on 17 Aug 2023
Dear Guest, We are so glad you had a great experience at our hotel. We look forward to seeing you again!