Standard Room, 2 Queen Beds, Non Smoking

Reviews of Super 8 by Wyndham Colorado Springs/Afa Area

2 out of 5
Super 8 by Wyndham Colorado Springs/Afa Area
8135 N Academy Blvd (5), US 65 & 20 South 1 Mile, Colorado Springs, CO

Reviews

7.2

Good

Rating 10 - Excellent. 158 out of 588 reviews" "
Rating 8 - Good. 190 out of 588 reviews" "
Rating 6 - Okay. 125 out of 588 reviews" "
Rating 4 - Poor. 61 out of 588 reviews" "
Rating 2 - Terrible. 54 out of 588 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Loretta

Travelled with family
Liked: Cleanliness, staff & service
If you visited a Super8 in the 80s, this hasn't changed since then. No frills, very clean room. Breakfast wasn't as big as some other places, however the waffle maker worked properly, there was juice, milk, yogurts, cereal and apples. we received daily maid service, and everything there worked. It's a small property so quick in and out. There was a bit of residual pot smell in the hallway, and some new mattresses would be nice. Conveniently located near lots of stores and restaurants.
Stayed 2 nights in Apr 2024
Response from Hotel Management on 12 Apr 2024
Hi there, and thank you for your feedback. Although I am glad you found your room to be clean, I understand that there is room for improvement, particularly with the mattress in the room and the issue you mentioned regarding the hallway. We will look into your comments, as we strive to provide excellent quality and service to all our guests. Thank you for staying with us, and I hope we have the opportunity to provide you with a better and updated stay experience soon.

10/10 Excellent

AaRoneshia

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, property conditions & facilities
I love the staff so friendly nice and give you anything you need helpful and nice breakfast
Stayed 3 nights in Apr 2024
Response from Hotel Management on 12 Apr 2024
Hello, and thank you for your feedback and kind words. I am particularly pleased that you found our staff to be friendly and helpful, as we strive to provide excellent service to all our guests. Thank you for staying with us, and I hope we have the opportunity to serve you again soon.

10/10 Excellent

Robert

Liked: Cleanliness
Stayed 1 night in Mar 2024

2/10 Terrible

Avery

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was so terrible we left and had to go to another hotel.
Stayed 1 night in Mar 2024
Response from Hotel Management on 22 Mar 2024
After reading your review, we are disappointed to learn that you could not have a great stay with us. We work hard to provide an excellent stay for all of our guests, and I apologize for any inconvenience that you experienced. Please know that we will continue to look for ways to improve the guest experience, and it is our hope that you can give us the opportunity to better serve you in the future.

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
convenient location and friendly staff.
Stayed 1 night in Mar 2024
Response from Hotel Management on 22 Mar 2024
Greetings, and thank you for your kind words. We strive to provide excellent hospitality, which is why it is a pleasure to learn that you found our location to be convenient with friendly staff. Positive guest feedback, like yours, is an encouragement to all of our team members, so that we know what we’re doing right. Thank you for staying with us, and I hope we get to provide you a greater stay experience soon.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Bad view, looked at a semi truck out my window...
Stayed 1 night in Mar 2024
Response from Hotel Management on 18 Mar 2024
Hi there, and thank you for taking the time to write a review about your stay. I apologize about the view out your room window. I hope that despite this, you had an overall enjoyable stay with us. Thank you for staying with us, and I hope we have the opportunity to serve you again soon.

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Mar 2024
Response from Hotel Management on 18 Mar 2024
Hello, and thank you for rating your stay. It is a pleasure to learn that you had a good experience while staying with us. I hope we have the pleasure to serve you again soon. Until then, I wish you well in your travels ahead.

2/10 Terrible

Emmette

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Very strange and unusual people roaming in area. My wife was very uneasy. The whole area had trash everywhere. Canceled my room and left. Went to a safer area.
Stayed 2 nights in Mar 2024
Response from Hotel Management on 15 Mar 2024
After reading your review, we are disappointed to learn that you could not have a great stay with us. As a Wyndham Hotels & Resorts branded property, we strive to provide a quality stay for all of our guests, and I apologize that you felt uneasy while you were in the area. If our guest has any concern regarding their safety at the hotel, we ask that they report it to hotel staff, or to local law enforcement if necessary. Please know that we take the safety of our guests and hotel staff very seriously, and we work hard to provide a safe and accommodating stay for all of our guests. Thank you for your feedback, and I wish you well in your travels ahead.

8/10 Good

Arlette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room was next to the lobby- noisy at times
Stayed 3 nights in Mar 2024
Response from Hotel Management on 12 Mar 2024
Hello, and thank you for staying with us. I apologize for any inconvenience that was caused during your stay. Please know that we will work to minimize noise and disturbances as much as possible to ensure an excellent guest experience. Thank you for your feedback, and I wish you well in your travels ahead.

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Merlinda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This motel is great the staff is very nice and are helpfull. The general manager Awmed is the most understanding and kind person he's awesome!! I would recommend this motel to all my family and friends when they come in to Colorado springs Colorado. The property is a little older but in great condition still the rooms are really large we had a king size bed which was really large and comfy with comfy pillows aathere is a mini fridge and microwave in the room also it has is own heater and a/c unit in the room also a small coffee maker It's so quiet in this area so you can get your rest when you're really tired and want to just get away. Walmart and several restaurants are right across the street the mall is like a 7 min walk. I felt safe in this motel and the door locks securely. I've stayed at other hotels and motels in Colorado springs and this is one of the best for a 2 star motel. The rooms are really clean and the towels are fluffy and the bathroom was very clean. The breakfast was good they had cereal cold and hot also boiled eggs, yogurt, bagels and various bread for toasting they also have a waffle maker with warm syrup they have orange juice and coffee and milk they also had fresh apples. If your looking for a place to stay near the Air force Academy this is the place to stay its very close to the Academy and it's right off of I-25
Stayed 1 night in Feb 2024
Response from Hotel Management on 24 Feb 2024
Hello, and thank you for taking the time to write about your stay. We appreciate your kind words about our staff, service, and amenities. Providing essential amenities and excellent service is one of our top priorities, and I am glad we provided just that for you. Thank you for staying with us, and I hope we have the opportunity to serve you again soon.

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in. Clean rooms.
Stayed 2 nights in Feb 2024
Response from Hotel Management on 24 Feb 2024
Hi there, and thank you for staying with us. We work hard to provide you with an excellent stay, and I am glad you enjoyed our efficient service and clean rooms. Again, thank you for staying with us, and I wish you well in your travels ahead.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except the lady that works there called us in the middle of the night while we were sleeping and asked if we were smoking. We weren't. We were sleeping.
Stayed 3 nights in Feb 2024
Response from Hotel Management on 24 Feb 2024
Hi there, and thank you for your feedback. Although I am glad you enjoyed your stay overall, I apologize for the mishap you had during your stay. Please rest assured that this has been investigated, and our team has been told on how to better serve you in the future. Thank you for staying with us, and I hope we have the opportunity to serve you again in the future.

10/10 Excellent

Cynthia

Travelled with family and small children
Liked: Amenities
Great location great service quiet
Stayed 2 nights in Feb 2024
Response from Hotel Management on 16 Feb 2024
Hi there, and thank you for writing about your stay. We work hard to provide a great stay experience for all our guests, which is why I am glad you enjoyed your stay, especially the location and service provided by our staff. Thank you for your feedback, and I hope you continue to choose our hotel, or other Wyndham Hotels & Resorts branded properties for your travel and lodging needs.

10/10 Excellent

Cynthia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast friendly easy check in. Breakfast in the mornings. Daughter loves being able to see McDonald's from the window :)
Stayed 1 night in Feb 2024
Response from Hotel Management on 16 Feb 2024
Hello, and thank you for your feedback. We strive to provide excellent service to all our guests, which is why I am glad you enjoyed the service provided by our staff. I hope you continue to choose our hotel and brand for your future travel and lodging needs. Thank you for staying with us, and I wish you well in your travels ahead.

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greatly appreciated
Stayed 1 night in Feb 2024
Response from Hotel Management on 10 Feb 2024
Hi there, and thank you for taking the time to rate your stay. It is our pleasure to serve you, and we appreciate your feedback, as we strive to provide excellent hospitality to all our guests. Again, thank you for sharing your experience, and I hope we get to see you again soon.

6/10 Okay

Merlinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean staff was helpful and caring large room and huge king size bed the bed was hard but the pillows were perfect the area around the property was awesome Walmart is right across the street and several restaurants within walking distance is very close to the mall and public transportation I would recommend this property to friends and family and I would stay again
Stayed 1 night in Jan 2024
Response from Hotel Management on 7 Feb 2024
Hi there, and thank you for taking the time to write about your stay. We are glad you found the room to be large and clean with friendly and caring staff, although I understand that there is slight room for improvement. Please rest assured that your feedback is appreciated, so we know what we’re doing right and what we can improve on. Thank you for staying with us, and I hope we have the opportunity to serve you again soon.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and comfortable.The staff is very helpful and friendly
Stayed 1 night in Jan 2024
Response from Hotel Management on 25 Jan 2024
Hello, and thank you for your feedback and kind words. We strive to earn the trust of our guests, which is why we’re glad you enjoyed your clean room with helpful and friendly staff. Your comments let us know what we’re doing right. Thank you again for your feedback, and we hope to provide a greater stay experience for you soon.

8/10 Good

adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2023

8/10 Good

David

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

6/10 Okay

sherry

Mattress extremely uncomfortable but for the price everything else was good
Stayed 3 nights in Dec 2023

2/10 Terrible

theresa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is not clean well
The hotel was dirty bed sheets had holes from smokers carpet was dirty. I could not breathe from the nasty smell in the hallways and mold smell from the AC. My throat was closing I had to leave and not get refunded my money.
Stayed 1 night in Dec 2023
Response from Hotel Management on 25 Dec 2023
After reading your review, we are disappointed that we could not meet your expectations. We pride ourselves on providing clean rooms and excellent hospitality to all our guests, and it is unfortunate that you were not satisfied with your stay. The health and safety of our guests is our top priority, which is why the issues you have mentioned will be investigated immediately. To ensure the safety of all our guests and staff, issues like these must be reported to the front desk immediately. Thank you for your honest feedback, and we hope to have the opportunity to serve you with a better stay experience soon.

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Rooms were very clean and comfortable. Would definitely stay again if in the area.
Stayed 1 night in Nov 2023

6/10 Okay

Lydia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The appliances for the room and hotel are outdated. Things from the doors to the tub were old and needed to be remodeled. Staff were nice. The receptionist when I checked in said that he needed a $50 but would only accept cash, which is odd as nowhere on the reservation or the hotel rules said that was the case. Carpet was dirty and we found three dark, coarse hairs on the bedsheets before even getting into the bed. The area was alright but the parking lot was tiny.
Stayed 2 nights in Nov 2023

8/10 Good

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With everything already said, theres no need for any more of a description.
Stayed 5 nights in Nov 2023
Response from Hotel Management on 30 Nov 2023
Hi there, It is a pleasure to learn that you had a decent stay with us. We hope to further improve your experience the next time you stay with us. Until then, I wish you well in your travels ahead.

10/10 Excellent

cynthia

Stayed 3 nights in Nov 2023

6/10 Okay

Virginia

Stayed 1 night in Nov 2023

10/10 Excellent

KENNETH, STEWARTSTOWN

Stayed 1 night in Nov 2023

6/10 Okay

Sean

convenient clean and cheap
Stayed 1 night in Nov 2023
Response from Hotel Management on 11 Nov 2023
Hello, and thank you for taking the time to write a review about your stay. Although I am glad that you found us to be convenient and clean, I hope we have the opportunity to further improve your experience the next time you visit. Thank you for staying with us, and I wish you well in your travels ahead.

10/10 Excellent

Kwanna

Liked: Cleanliness, staff & service, property conditions & facilities
VERY NICE PROPERTY I HAVE NO COMPLAINTS only a suggestion carpet needs steam cleaning. I will stay again for Thanksgiving.
Stayed 3 nights in Nov 2023
Response from Hotel Management on 8 Nov 2023
Hi there, and thank you for your kind words. I’m glad you enjoyed your stay with us as we always strive to provide excellent hospitality. Thank you for staying with us, and we look forward to serving you again soon.

4/10 Poor

Christina

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
You get what you pay for
Place was kinda clean. My door didn’t close completely, as the latch and deadbolt were a ways from being able to completely close the door. There was about a quarter inch gap even with the door locked and latched…enough to see the lights on from outside the door through the door frame. All of the soaps and toiletries were in pumps mounted to the wall. It was difficult to take a shower because only a drop of soap came out at the time. The plumbing in the bathroom was all loose. I took a shower with about half the water because the other half was still coming out of the bath spigot.
Stayed 2 nights in Nov 2023
Response from Hotel Management on 8 Nov 2023
Hello, and thank you for taking the time to tell us about your stay. Upon reading your review, it is disappointing to us that we could not meet your expectations. We strive to provide our guests with excellent hospitality, and your feedback will help us do just that. Thank you for staying with us, and I wish you well in your travels ahead.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service
Disliked: Amenities
For the price, I thought it was a good hotel. The lobby and room were clean, big tv, plenty of towels, etc. The property is run down though as the outside needs cleaned up and there was an old truck out front with a side window smashed. It had bern there a while. My comforter had two cigarette burns in it. So while I can list some improvements, I had a good experience for a quick overnight stay while traveling.
Stayed 1 night in Oct 2023
Response from Hotel Management on 3 Nov 2023
Hi there, and thank you for staying with us. Although I am glad you found your room to be clean and up to standard, I understand there is room for improvement. Please rest assured that your comments have been noted, and we will take a look into them as we continue to enhance the guest experience. Thank you for your invaluable feedback, and I hope we have the opportunity to serve you again soon.

2/10 Terrible

David

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
stopped up bathroom sink (which makes us wonder if it every got cleaned as they would have noticed if they had cleaned it, no soap in shower, low water pressure, door security chain broken, unsavory characters always sitting outside the door at night drinking and drugging, breakfast staff didn't keep the food filled and tables and counter was always dirty, would not stay again.
Stayed 3 nights in Oct 2023
Response from Hotel Management on 25 Oct 2023
Hi there, On behalf of our team, I would like to apologize for your experience during your stay. We make cleanliness a top priority, which is why all rooms are cleaned and reinspected between stays to ensure that rooms are safe to occupy for our guests. Additionally, we hold ourselves to a high standard to provide exceptional service in every part of the customer experience. It is clear we fell short in this case. Your comments have been noted for review, and will be investigated. Thank you for your invaluable feedback, and I wish you well in your travels ahead.

6/10 Okay

Kimberley

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was large but the carpet was very dirty and it looked like the vanity had been torn from the wall. Paint used to cover something on walls wasn't the correct finish. Not someplace I would stay again.
Stayed 2 nights in Oct 2023
Response from Hotel Management on 21 Oct 2023
After reading your review, it is disappointing that we could not meet your expectations. We take cleanliness very seriously, which is why we clean and reinspect rooms between stays to ensure the room is clean. Nonetheless, we will review your feedback regarding the carpet immediately. Your feedback regarding the condition of the room has also been noted for review as we continue to look for ways to elevate the guest experience. Thank you for your invaluable feedback, and I hope you can come again soon so we can give you an improved guest experience.

2/10 Terrible

Fannie

Travelled with family and small children, Travelled with pets
Disliked: Amenities
There was an unpleasant odor and my husband started coughing as soon as we walked into our room. Staff was inconsiderate an unwilling to provide any accommodations to make our stay more pleasant. I do not recommend this hotel.
Stayed 1 night in Oct 2023
Response from Hotel Management on 17 Oct 2023
Hello, and thank you for staying with us. It is disappointing to us that we could not provide you with adequate accommodations. I can assure you that cleanliness is an utmost priority, which is why we will look into the issues you mentioned immediately. Additionally, we hold ourselves to a high standard of customer service. I apologize that the hotel staff could not accommodate your needs. This feedback will be forwarded to the appropriate personnel for review. Thank you for your honest feedback, and I hope you can give us the opportunity to serve you again soon.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a fine stay
Stayed 2 nights in Oct 2023
Response from Hotel Management on 21 Oct 2023
Thank you for your excellent review. We strive to provide all our guests with excellent hospitality, and I am glad we did just that for you. Thank you for staying with us, and I wish you well in your travels ahead.

6/10 Okay

Courtney

Liked: Cleanliness

6/10 Okay

Donna

Stayed 8 nights in Oct 2023

8/10 Good

Tanna

Stayed 1 night in Oct 2023

10/10 Excellent

Elizabeth

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful staff. Nice & quiet. A great value. A great Indian restaurant just steps away, Urban Tandoor .
Stayed 1 night in Sep 2023
Response from Hotel Management on 30 Sept 2023
Hi there, and thank you for your kind words. We strive to provide well valued rooms with exceptional service, and I am glad that you found our rooms to be nice and quiet as well as our staff to be helpful to your needs. Thank you for staying with us, and I hope we have the opportunity to serve you again soon.

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
The price is good. The service was good too and their complimentary breakfast had several good choices.
Stayed 4 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Petite halte à Colorado Spring
Hôtel confortable pour un prix raisonnable
Stayed 1 night in Sep 2023

10/10 Excellent

Johnny

Stayed 1 night in Sep 2023

8/10 Good

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Michael

Stayed 3 nights in Sep 2023