Indoor pool, pool loungers

Reviews of Comfort Inn North - Air Force Academy Area

2.5 out of 5
Comfort Inn North - Air Force Academy Area
6450 Corporate Drive, Colorado Springs, CO

Reviews

8.0

Very good

Rating 10 - Excellent. 177 out of 468 reviews" "
Rating 8 - Good. 166 out of 468 reviews" "
Rating 6 - Okay. 70 out of 468 reviews" "
Rating 4 - Poor. 36 out of 468 reviews" "
Rating 2 - Terrible. 19 out of 468 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel was clean. Breakfast was very good. Staff was all polite and helpful.
Stayed 2 nights in Feb 2024

2/10 Terrible

Katherine

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was a horrible stay. My room was dusty and there were brown growths on the wall in the bathroom. The breakfast was so bad, I have to go out to eat. They had no orange juice and didn't apologize for it. I am requesting for my money back. There needs to be some major maintenance done on this property.
Stayed 1 night in Feb 2024
Response from Nisha on 5 Feb 2024
I am so sorry to hear that the breakfast was not to your liking, and for the issues with the room. That is definitely not the standard for us, so I'm terribly saddened of it. I will make sure to check that room personally and take care of the walls, as well as train breakfast staff better. I hope you will give us another opportunity to serve you better.

10/10 Excellent

Jennifer

Travelled with family
Front desk check in guy was so nice and friendly
Stayed 1 night in Jan 2024

10/10 Excellent

Eloisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

Eric

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property and our room needed maintenance. Location was good for this trip.
Stayed 1 night in Dec 2023

10/10 Excellent

Kimberley

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed, great walking for dog. Typical breakfast, staff kept items fresh and well stocked.
Stayed 1 night in Dec 2023

8/10 Good

Sandra, Eagan

Liked: Cleanliness, staff & service
Good breakfast though the same every day Clean and great staff Older furniture
Stayed 5 nights in Nov 2023

8/10 Good

Fedencia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and cozy! Enjoyed the exercise room, pet friendly.
Stayed 2 nights in Nov 2023

2/10 Terrible

Janette

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The property charges unexpected deposit even after i called ahead of time to confirm no deposit. The manager was rude canced my reservation but still attempted to charge my card even after i walked away..
Stayed 2 nights in Nov 2023

10/10 Excellent

Bryan

Travelled with family
Liked: Staff & service, amenities
A small quiet place right off the interstate. Reasonably rate. The pool and hot tub are not popular and not big. But just the right size for me and my grandson to be entertained.
Stayed 1 night in Nov 2023

10/10 Excellent

Luis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious! Also for those wondering, I enjoyed my stay and it was quiet for us and we stayed there 3 nights! Will be coming back again for sure! Parking was great and overall great for the price!

4/10 Poor

Daniel

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Nov 2023

6/10 Okay

William

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Emilie

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast was good, staff was friendly. Good stay!
Stayed 3 nights in Oct 2023

4/10 Poor

David

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Went to check in, no one in the office, after 10 minutes I called, but by then about 2 or 3 other groups came in to check in as well. Pool is not setup for smaller children, the shallow is 4', which means only good for older kids. The hot tub seemed to have lots of foam on it when the jets were used like soap as put into the hot tub. We had some noisy neighbors at 11 PM.
Stayed 1 night in Oct 2023

4/10 Poor

Tonya

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Room smelled upon entering. We got there and looked around. The room and pool area was much smaller than it looked on the website. There were wires coming out of the hot tub. Carpet wasn't in the best shape; ripped and dirty. Bathroom was super tiny and the door was broke at the bottom on both sides. My husband caught his toe on it. The beds were a bit hard. The window had a small wood rod that was peeling and could easily break. No screen on the window and it did not lock. One of the lights didn't work or an outlet. The TV did not work. My husband told them Saturday morning, due to getting in Friday night. He was told that the desk agent would be there right away. We waited around for a bit, then left. No one came to fix our TV until Sunday and only reason we knew is because I asked Sunday night. I asked for the Supervisor multiple times, she never came to see me or there. She does not respond to customer concerns. I asked for the Supervisor to contact me when we left Monday morning, she is yet to contact me. I told the desk tenant not to clean our room and he never relayed the request. I will never stay there again. I would not suggest anyone to. The hotel needs many updates. It is very ran down. Breakfast was pitiful. We had a hard time with the key cards wanting to work. The main hotel women's bathroom toilet paper roll was taped together. On a positive note, no bed bugs that we saw.
Stayed 3 nights in Oct 2023

10/10 Excellent

TIANSHU

Travelled with family
Liked: Cleanliness, staff & service, room comfort
perfect for 1 or 2 nights stay
simple, clean, quite stay with hot breakfast
Stayed 1 night in Oct 2023

10/10 Excellent

Kaminy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
It was a good stay, great hot breakfast, and lots of good coffee. Had some highway noise for a light sleeper. .
Stayed 2 nights in Oct 2023

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
Nice basic room. Can here I25 but not to bad. Was very clean.
Stayed 1 night in Oct 2023

10/10 Excellent

Cristela

Stayed 1 night in Sep 2023

10/10 Excellent

Scott, Clancy

Stayed 3 nights in Aug 2023

8/10 Good

Sherry

Stayed 1 night in Sep 2023

10/10 Excellent

Doug

Stayed 1 night in Sep 2023

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

John

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Overnight trip.
Stayed 1 night in Sep 2023

4/10 Poor

David

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The inside of property is dated and worned. All flooring looked dull and stained in carpet and chipped tiles in elevator. We stayed during labor day weekend, had no hot water in the morning twice in our 5 day stay. Staff said hotel boiler can't handled capacity. Breakfast was good and better than higher end hotels. Staff was expedient in fixing our bathroom lighting.
Stayed 5 nights in Sep 2023

10/10 Excellent

Riki Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a beautiful stream and walking path that runs right behind the facility, so lovely! Staff was so friendly!
Stayed 5 nights in Sep 2023

8/10 Good

ROB

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
8-10 Clean, friendly staff, sleeping was great and quiet and very good breakfast items. Only problem was one of the water boilers was t working at the time, a little cool shower.
Stayed 1 night in Sep 2023

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in/out. Convenient location off interstate. Great for a night passing through
Stayed 1 night in Aug 2023
Response from Nisha on 5 Sept 2023
Thank you Priscilla for taking the time to review our property! We are glad to hear you enjoyed your stay. We hope to see you again if you're passing through the area again.

10/10 Excellent

Stephany

Business traveller
Liked: Amenities
Safe, clean, well maintained, beautifully designed and lovely hot breakfast too of scrambled eggs, biscuits with gravy with a side of bacon. Pick this place…
Stayed 1 night in Aug 2023
Response from Nisha Tilton (General Manager) on 29 Aug 2023
Hello Stephany, thank you so much taking the time to review your stay at Comfort Inn North - Air Force Academy. We are so pleased to hear you enjoyed our excellent hot breakfast and facilities. We work hard every day to provide the best experience for our valued guests so your compliments are a joy. I will pass it along to my staff. Thank you for your kind words of encouragement and recommendation. We look forward to seeing you again if you are in the area.

8/10 Good

Norman

Liked: Staff & service
Stayed 1 night in Aug 2023

6/10 Okay

KAY

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The breakfast was great. The entire hotel & outside is tried. Needs to be remodel. 1. Electricity by sink did not work properly 2. The closet door did not open properly. Door would stick & safe door in closet would not close. 3. Not hot water on morning, fixed the next day. 4.Outside needs to be clean. 5.Bed was comfortable & air conditioning was good.
Stayed 8 nights in Jul 2023

8/10 Good

Adam

Travelled with partner
Liked: Cleanliness, staff & service
The pool and hot tub needs to be updated and better maintained.
Stayed 3 nights in Aug 2023

2/10 Terrible

Gene

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Workout room was the size of a closet and was 95 degrees. Hallways smelled of weed. We canceled the rest of our reservation and went to a different hotel.
Stayed 3 nights in Jul 2023

6/10 Okay

Brian

Travelled with family
Liked: Cleanliness
Stayed 4 nights in Jul 2023

10/10 Excellent

Jill

Travelled with family
Liked: Property conditions & facilities, room comfort
Absolutely the best experience
The staff was all so wonderful and the breakfast was the best ive had since covid. Everything was wonderful here.
Stayed 2 nights in Jul 2023

10/10 Excellent

gary

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Ronald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and friendly. location and area very nice and safe. mini golf right next door. breakfast was good.
Stayed 3 nights in Jul 2023

8/10 Good

Taylor

Stayed 2 nights in Jul 2023

10/10 Excellent

Harika

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly. Breakfast was good. Rooms were clean.
Stayed 4 nights in Jul 2023

8/10 Good

Theresa Michelle

Liked: Staff & service
Property and rooms could have been cleaner. However, the staff was super friendly and helpful. Housekeepers, front desk staff, all went out of their way to say good morning and smile.
Stayed 8 nights in Jun 2023

6/10 Okay

Mary Kay

Travelled with family
Disliked: Property conditions & facilities
The mattresses were old and collapsed in middle, pillows old and uncomfortable. Carpeting worn, paint chipped, Room keys needed to be recharged often (and we’re not sitting next to a phone to deactivate). Breakfast was good, staff friendly, laundry facilities worked. Pool heavily chlorinated and cloudy. Convenient location for us.
Stayed 3 nights in Jun 2023

8/10 Good

Lisa

Stayed 5 nights in Jun 2023

10/10 Excellent

Ivane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love our stay
Stayed 1 night in Jun 2023

6/10 Okay

Gihan

Liked: Staff & service
I thought the front desk staff, breakfast staff, and cleaning staff were all super nice and doing their best. However, the room was very musty smelling and I had to keep the window open the whole time I stayed in the room. Also, the bathroom walls had damage near the shower.
Stayed 5 nights in Jun 2023

10/10 Excellent

Katrinka, E PALO ALTO

Stayed 2 nights in Jun 2023

8/10 Good

Carolina

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very good breakfast, friendly staff, towels replacement daily.
Stayed 3 nights in Jun 2023

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room had a musty odor but clean
Stayed 1 night in Jun 2023

8/10 Good

Thoa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the price
We had a good stay. Room was clean and service was good.
Stayed 1 night in May 2023
Response from Nisha Tilton on 22 May 2023
Thank you for taking the time to review your stay at our hotel. We are so pleased to hear you had a good stay. We hope to see you in the future so we can provide you with a 10/10 stay!