Colonial Quarter Hotels, St. Augustine

"Staff was really nice.."

"Room was in need of a deep cleaning, shower had to be cleaned before using. Inside room lock did not work, was broken and couldn't be used. Noises outside room all night. Hard to find any good about this place"

"Great place to stay."

"This was a strange hotel experience. The staff was not at all welcoming or hospitable. When we arrived we were clearly struggling with a luggage cart with a broke wheel and nobody offered to help us. When checking in, many details were left out, like putting our key in the power bank in the room so we could use all the lights and outlets. The sink was filthy and had no hot water. The toilet seat would fall off when you sit down. There aren’t any closets or drawers to store your clothes. We didn’t have the breakfast as it was the most depressing spread I’ve ever seen. Huge parking lot but hotel guests pay $22/day to park. So much construction on neighboring properties it was far from relaxing to be by the pool. The hotel is 6 months old yet many repairs being done to the elevator and floor tiles. Never enough towels in the gym. I will definitely not return. Do better Marriott. "

"Lovely hotel directly on the beach. We felt welcomed the moment we arrived. Staff was responsive to our needs and breakfast was well prepared with many choices. The wide beach was uncrowded with gorgeous views of the sunrise. We have already decided to return. "

"Great location and cool, historic feel to property."

"First room AC was broken. Moved to a new room and bathroom light broke at 10 pm. Had to shower and use the bathroom in the dark until the following morning when it was repaired. Mold growing on bathroom wall. Other than this, clean room, good location, and super friendly and helpful staff. "

"We always choose this property because of the overall experience "

"This property does not offer any parking at all. There are available parking spots all the way around this hotel. But you cannot park in them between midnight and 6:00 a.m. or you will be towed forcing you to use their valet service which is an unexpected cost daily. You are unable to access your vehicle when it is parked in their valet garage which became a huge issue when I could not get to my asthma inhaler that I had left in my car. This medical emergency landed me on the floor of the lobby to which staffs response was the issue was me being on the floor not that I couldn't breathe. They also put a hold on your funds for a hotel fee which you expected most places. But it has been over a week since my check out and I am still awaiting those funds to be returned after speaking to a manager the day after my check out."