Hotels with Pool & Resorts in Cold Spring from NZ$189

"This hotel listing says it has a pool and is one of the reasons for our choice. There is no pool however! Room was clean and decor lovely. Beds were not comfortable and guessing mattresses should be replaced. Parking is terrible and they have the nerve to charge you for poor access. We were directed to entrance B as the closest to our room for loading/unloading . Actually entrance A was the closest. Only luggage carts available however are at front entrance where there is no parking. Terrible set up and NOT convenient for guests. At the very least luggage carts should be available at entrances that are closer to rooms than front of hotel. While the staff ( especially at check out) was very courteous and pleasant we will never return to this location."

"Very clean "

"Great location "

"I was bullied, harassed and humiliated by front desk person person named Christian Easter Sunday because i dared to ask why there we no delicious donuts as there had been every previous stay 20+ times. He told me there are plenty of places j could walk for donuts. When I asked if they or he would bring them to my room he threatened to throw me out. There are witnesses to all of this - I am too upset to do anything "

"Very good "

"Staff was great, I have a special needs son they were very accommodating. Definitely will be returning 🔥🔥🤘"

"The breakfast was amazing and staff friendly. However this hotel is under construction and paint fumes in the halls. Thankfully not in the room. The dust from the construction was in the rooms. Vacuuming the carpet would’ve been a good idea. After construction I’m sure this hotel would merit 5 stars."

"U"

"Bathroom toilet was not cleaned nor flushed. Someone had used it, not flushed. My 5 year old daughter went in as soon as we walked in the room and told us about it. I was offered to change rooms which meant I would have had to drive another mile back to the main lobby to get new card. I decided to clean the toilet and flush it myself. VERY bad, yet a simple thing that should not occur."