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Reviews of Chelsea Motor Inn

3 out of 5
Chelsea Motor Inn
106 Grafton Street, Coffs Harbour, NSW

Reviews

8.2

Very good

Rating 10 - Excellent. 154 out of 482 reviews" "
Rating 8 - Good. 218 out of 482 reviews" "
Rating 6 - Okay. 74 out of 482 reviews" "
Rating 4 - Poor. 29 out of 482 reviews" "
Rating 2 - Terrible. 7 out of 482 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jaswinder

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was wonderful experience with Chelsea inn at Coffs Harbour.
Stayed 2 nights in Apr 2022

2/10 Terrible

john

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

8/10 Good

Lucia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to find. Comfortable bed. Very clean.
Stayed 2 nights in Mar 2022

4/10 Poor

Sebastiana

Disliked: Cleanliness, amenities, property conditions & facilities
Smelled of cigarettes due to cigarette buckets placed outside each unit. Shower had blocked drain. Toilet cub cle and toilet was dirty. Noisy from street traffic.
Stayed 1 night in Feb 2022

10/10 Excellent

Jeff W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect overnight stay.
Just an overnighter between Melbourne and Brisbane. Chelsea perfect. Close to food outlets, clean, comfortable (very), friendly staff. Slept well and revived for rest of trip.
Stayed 1 night in Feb 2022

10/10 Excellent

Ellen

Liked: Staff & service, amenities, property conditions & facilities
Thoroughly enjoyed my stay. Highly recommended.
Stayed 1 night in Feb 2022

6/10 Okay

Julianne, Mosman

Business traveller
Liked: Cleanliness
Property was fine for an overnight stay and to pull over and spend the night. A little noisy being on the main road but that is expected. Showers were hot, bed comfortable, wifi spasmodic but it was a very wet night but unfortunately, and the reason I marked the place down, there was no milk in the room to make tea and coffee which they had advertised was available in the room and also, even though i had spoken with them before 8pm, I was not advised that breakfast had to be ordered before 8pm and i arrived a few minutes after 8pm! Very disappointing after a long, long day of day of driving.
Stayed 1 night in Feb 2022

8/10 Good

Ben

Stayed 1 night in Jan 2022

8/10 Good

Gary Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

6/10 Okay

Armand

Travelled with partner
Liked: Staff & service
Disliked: Amenities
It was in walking distance of everything we wanted. (like) Far too expensive for what it is. (dislike)
Stayed 1 night in Jan 2022

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed and close to dining facilities
Stayed 1 night in Jan 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst motel
The room we’ve got is very old and i would say the worst motel we have ever been with in terms of cleanliness and comfort.
Stayed 1 night in Dec 2021

2/10 Terrible

George

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The tv was the only thing I liked but all the furnishings were old and falling apart the bathroom was terrible the toilet seat was falling off even the carpet had holes in it.Overall out of 10 minus 10 very disappointed won’t be recommending this place to anyone.
Stayed 1 night in Dec 2021

8/10 Good

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jordan at reception was very helpful. Our room was across the driveway. We were lucky enough to secure the last room. It had everything we wanted, so that we could relax.
Stayed 1 night in Dec 2021

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good Clean Friendly Staff
Stayed 1 night in Nov 2021

8/10 Good

Emily

Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and neat, convenient location, walking distance to food and pubs.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jun 2021

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
A basic property which is good for an overnight stay. Staff were very willing to arrange a late check-in which was appreciated. Well located central Coffs.
Stayed 1 night in May 2021

8/10 Good

Darren

Liked: Cleanliness, staff & service, room comfort
Comfortable & Clean
Needed an overnight stay whilst travelling through. Got into town late and was heading off early the next morning. Perfect for what we needed - clean, hot shower and comfortable bed.
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Stayed 1 night in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Liked: Staff & service
A very good shower and very clean sheets!
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
It was what I expected & for the nights accommodation it was fine
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities
Room was dirty and location to the highway made it noisy. No hot breakfasts available..
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Travelled with family
An ok place to stay
Stayed 1 night in Apr 2021

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a brief stop overnight. All good except for wi-fi which would not connect. (Password wouldn't work)
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good but I think Room number 3 is haunted
Stayed 1 night in Mar 2021

4/10 Poor

Verified traveller

Business traveller
Disliked: Amenities, property conditions & facilities
This is a very tired circa 60’s motel. The tariff of $188 per night, as it was Valentine’s eve, was truly excessive. The room was clean at least although items were still left in the recycle bin. Noisy plumbing, cracked ancient shower screen and cracked stained tiles in the shower. It needs a simple makeover
Stayed 1 night in Feb 2021

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Feb 2021

6/10 Okay

Chris

Liked: Cleanliness, room comfort
Poor AC & no refund for Covid enforced early exit
Clean, spacious, very comfortable bed, good location & good WiFi. However the air conditioning did not cool. In a climate like Coffs that is a must. One night I have to get up & rinse off just to be able to sleep. Also a change in Victoria's Covid rules meant we had to hurry away 2 nights early, the hotel would not refund us. This is poor form in my opinion
Stayed 4 nights in Dec 2020
Response from m on 16 Feb 2021
If you book through an agencies like Expedia we can not give a refund as they charge us a percentage. I do feel for all during this pandemic and yes we were lucky to still be trading. The air conditioner was working fine in your room as we tested it the following morning but you had changed the settings.

2/10 Terrible

Craig, Coffs Harbour

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was extremely rude he spent his time complaining yo me how Wotif was ripping him off. The reception was dirty. My room was dirty the carpet looks like it out of a cattle truck. It’s a terrible place to stay really low budget feel. I would never stay there again.
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Pato, Kempsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the workers club and shops. Recommend the Plantation pub for meals
Stayed 1 night in Nov 2020
Response from Jordan on 24 Nov 2020
Thank you

10/10 Excellent

Nic, Sydney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great for families, walk to a number of dinner options
Stayed 1 night in Oct 2020
Response from Jordan on 24 Nov 2020
Thank you

8/10 Good

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020
Response from Jordan on 24 Nov 2020
Thank You

6/10 Okay

Phil, Brisbane

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Room small but functional. Being on the main highway there was a lot of traffic noise, all night.
Stayed 1 night in Jul 2020

10/10 Excellent

maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
an recommend
The room was spacious, the bed comfortable and the room clean.
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not somwhere i'd stay again.
Room was dated and needed work (repairs, painting etc) bed linen and pillows were definitely due for replacement. Very noisy as next to pacific hwy.
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2020

4/10 Poor

Wai Hong

Stayed 1 night in Apr 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
tv remote needs batteries need changing. was painful trying to change channels
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Internet and tv not working. Disappointing. Poor wifi. Other guests too rowdy.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Dec 2019