Cocoplum Hotels, Miami

"Staff was rude, ignored people and over all unhelpful. "

"Very nice resort "

"Good"

"Excellent for long layovers. Very clean and safe. Lots of variety for breakfast and great shuttle to airport crew"

"This is a very hip hotel with very tiny rooms - only for 2 people at most. We enjoyed the kitschy decor and the room was clean and everything was controlled by an ipad which my kid enjoyed. Problem is I took a really bad fall on the rooftop pool and ended up at ER and Urgent care where it was determined I had a fractured rib and deep bruising. The area around the pool is very dangerous and slick. I called the hotel to tell them what happened and was told I needed to email the management and inform the. I emailed them and they have not answered after a week, which basically tells me all I need to know about how much they don't care. It's really too bad but I feel like the slick surface is that way to fit the aesthetic of the hotels "theme" without any regard to the safety of their guests. It's a shame"

"Glad our stay there was for only one night. Tiny bathroom. Forget two people getting ready in there. The whole property needs a big refresh. The bed was comfortable. Looks really old. "

"overall great"

"Too loud everywhere. Daily staff is good, evening frontdesk staff and night manager are very unprofessional, don't solve problems. Breakfast is 2-3 stars"

"Great property! Stayed twice before and after a cruise."