Exterior

Reviews of Best Western Plus Grim's Dyke Hotel

4 out of 5
Best Western Plus Grim's Dyke Hotel
Old Reading, Harrow, England

Reviews

8.4

Very good

Rating 10 - Excellent. 222 out of 486 reviews" "
Rating 8 - Good. 174 out of 486 reviews" "
Rating 6 - Okay. 50 out of 486 reviews" "
Rating 4 - Poor. 24 out of 486 reviews" "
Rating 2 - Terrible. 16 out of 486 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Abdelhamed

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
Next door air con was making noises making the wall juddering . Plus the heating went off at 01:30 . The room was very cold and the air con in my room 206 was not working .
Stayed 1 night in Jan 2024

8/10 Good

Osama, Ealing

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I stayed after attending an event there. It's is a lovely hotel with great surroundings, very attentive staff, and good food. The beds were a little too soft for our liking, and consequently we didn't'have a good nights sleep. But overall we enjoyed our stay, and would recommend the hotel.
Stayed 1 night in Jan 2024

6/10 Okay

Maria Eugenia, houston

Disliked: Amenities
Stayed 1 night in Dec 2023

8/10 Good

Barry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property of historic significance (the home of WS Gilbert of Gilbert and Sullivan) and I have stayed here many times during the past 25 years. For the price, it is perfect. Free parking, comfortable rooms, and a magnificent property. The Garden lodge could do with a little updating but it is full of British charm. It seems to be well run and I always love staying here.
Stayed 2 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Laurence

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
All soft furnishing need up dating. Furniture tired. Bath stained and shabby. Staff extremely helpful and cheery. The waitress serving breakfast was excellent but could have done with some help as she was run off her feet but so polite. The room was basic but clean. It was a convenient stay for us.
Stayed 1 night in Dec 2023

6/10 Okay

Peter

Liked: Staff & service, room comfort
Dissatisfied with room
This hotel is in a fantastic setting and we booked this as it was my partner 50 th birthday, all was well until we went to our room soon as we opened the door the smell of someone smoking in the room was horrendous and seeing we were both not smokers this was not exceptional. I went to reception they would have moved us but had no rooms available but offered to spray the room when we went for our evening meal , it masked it for that evening but the next day it was back as before , even our clothes and towels had the smell of smoke. I don’t know why the room cleaners did not report this ??? It’s the worst of any hotel I have ever been to and I use hundreds of them during the year due to working away . So be careful when choosing this hotel
Stayed 2 nights in Dec 2023

8/10 Good

meeka

Stayed 2 nights in Dec 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quit room.
Stayed 1 night in Nov 2023

4/10 Poor

John

Stayed 5 nights in Nov 2023

4/10 Poor

Vivek

Stayed 1 night in Nov 2023

8/10 Good

Sima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What an amazing place - handy for the main roads into Bushey and Harrow, but set back in peaceful surroundings. Super-friendly for our little dog, they had set up a little bed and bowl for her. Lots of space to exercise in the grounds, and then it leads to the footpaths to Stanmore Common and Bentley Priory. The room was spacious and comfortable, there were lots of nice touches, like real coffee bags. And we had breakfast in WS Gilbert’s library, looking out across the well-kept gardens.
Stayed 1 night in Oct 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Kirsty

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food. Pleasant staff. Rooms a bit tired. Persistent playing of 1950-60s music in public rooms! Parking spaces unusually narrow. Too so for cars that need a wide space.
Stayed 4 nights in Sep 2023

6/10 Okay

Avi

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

George

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute booking
I had to find a hotel very last minute and this was it, excellent location, loads of parking, very comfy beds and very clean. The shower head was a bit of a let down, had to access my room via some metal spiral stairs which came to a fire exit hatch and you have to ninja on to the stairs because there was a “function ongoing” and the decor are not modern however in London it’s a absolute bargain for what you get, and I had a very good sleep on the top floor.
Stayed 1 night in Sep 2023

10/10 Excellent

Andrew

Stayed 1 night in Sep 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
An interesting old building. Hotel is very good and despite being in London is very quiet, set in beautiful grounds.
Stayed 1 night in Sep 2023

4/10 Poor

Anjana

Travelled with family
Liked: Staff & service, amenities
I like the quiet location, the parking facilities and friendly staff. I have stayed at this hotel before but this time, the room was shabby and looks in need of a refresh. The was no bedroom chair/armchair to relax in (only a desk chair at the desk) so not easy to sit and relax.
Stayed 1 night in Aug 2023

10/10 Excellent

Stephen, Sherborne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Great night sleep
Stayed 1 night in Aug 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and perfect welcoming room after a big night out.
Stayed 1 night in Aug 2023

8/10 Good

David

Liked: Cleanliness, staff & service
Disappointed i did not stay in the main hotel, stayed in annex adjacent,Grimsdyke hotel is a lovely old building in beutifully kept grounds ,really 3 star at best for annex, tidy budget rooms at a very reasonable rate, as usual in these hotels the food and drinks are very expensive so no way i was using them ,all in all good overnight stay.
Stayed 1 night in Aug 2023

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Sally

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Amanda

Stayed 1 night in Jun 2023

8/10 Good

Beverley

Travelled with family
Liked: Cleanliness, property conditions & facilities
Expected so much more. Strange that after prepaying for 4 nights they wouldnt do room service due to no card on file.....how would you think anyone would do a runner on a £50 meal when we paid approx £800 for the room already ???? Lacked the finer touches that a high end hotel should have.
Stayed 4 nights in Jun 2023

4/10 Poor

Alicia

Stayed 4 nights in Jun 2023

10/10 Excellent

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Reception on 24 Jun 2023
Thank you!

10/10 Excellent

Rajesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, lovely views and lots of history
Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel in attractive surroundings
Stayed 5 nights in May 2023
Response from Reception on 24 Jun 2023
We appreciate your feedback!

4/10 Poor

Ashok

Travelled with partner
Disliked: Property conditions & facilities
This is a beautifully located hotel surrounded by lots of vegetation especially massive flowering rhodendrons. Nice to walk through the woods or into Harrow Wealdstone. However, the service especially the condition of rooms needs attention as does the cleaning and maintenance
Stayed 4 nights in May 2023

2/10 Terrible

Kelly

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Uncomfortable bed. Anyone could access the building. Noisy, doors banging, people shouting & laughing at 4am. Cars engines running in the car park. Very disappointed unfortunately.
Stayed 2 nights in May 2023

6/10 Okay

Duncan

Stayed 2 nights in Apr 2023

8/10 Good

Robert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
A very interesting history to the property. Lovely grounds. Good if you are looking for a quiet location close to London.
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

6/10 Okay

Anjana

Liked: Amenities
Disliked: Staff & service
It’s in a beautiful peaceful location with plenty of parking. My room given was located in one of the lodges so it involved walking on the grounds from the main building. The problem I had was that I was given the key for the wrong room so I had to trudge back to collect the correct keys before I could deposit any luggage in the room. Not great as it was pouring with rain on the day! This put a dampener on my experience.
Stayed 1 night in Mar 2023

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My parents loved the grounds, the room size and amenities and the breakfast. Thanks for making their anniversary extra special!
Stayed 1 night in Mar 2023

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

William

Business traveller
Liked: Staff & service
Stayed 3 nights in Feb 2023

10/10 Excellent

Neal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Jan 2023