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Reviews of Clonakilty Park Hotel

3 out of 5
Clonakilty Park Hotel
Park Road, Clonakilty, Cork

Reviews

8.6

Excellent

Rating 10 - Excellent. 100 out of 229 reviews" "
Rating 8 - Good. 96 out of 229 reviews" "
Rating 6 - Okay. 20 out of 229 reviews" "
Rating 4 - Poor. 10 out of 229 reviews" "
Rating 2 - Terrible. 3 out of 229 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alva

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Lovely hotel, great facilities. We went to the pool , the jungle gym , ate at the restaurant and had breakfast the next morning and not one of us had any complaints . Thoroughly enjoyed our stay .
Stayed 1 night in Dec 2023

8/10 Good

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Siobhan

Stayed 1 night in Nov 2023

10/10 Excellent

Kieran

Stayed 1 night in Nov 2023

10/10 Excellent

Orna

Stayed 1 night in Nov 2023

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2023
Response from Irene O'Callaghan, Customer Service on 8 Aug 2023
Thank you Jacqueline, we were delighted that you enjoyed your time at the hotel.

8/10 Good

Clare

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

6/10 Okay

m.

Liked: Cleanliness, staff & service
The room was very basic for the price. 2 lamp didn’t work & the Room could do with a face lift. Just shower gel shampoo combo & no conditioner or lotion in Bathroom. Parking was easy & the staff were very attentive. The pool & hot tub area were very busy with young families. So not a place for watery relaxation !
Stayed 1 night in Jul 2023
Response from Irene O'Callaghan, Customer Service on 13 Jul 2023
Thank you for your feedback, we were disappointed to learn that there was a issue with the lighting in your room, the lamps are linked to a main switch on the wall, but we would have been happy to resolve this immediately during your stay. Unfortunately the hotel is busy at certain times of the year with families, but after 7pm is specifically for adults only in the Leisure Club, so this might be a more relaxing time. We hope you will have the opportunity to return to the hotel and perhaps select one of our superior rooms. These are available by booking directly. Thank you again for taking the time to send through your feedback.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Patrick

Stayed 3 nights in Jul 2023

10/10 Excellent

Evan

Stayed 1 night in Jun 2023

6/10 Okay

Lynn

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room was big and spacious but the cleanliness was not the best. The cold tap in the bathroom was very noisy and unstable. The windows in the room were filthy and had a broken seal so there was condensation . The staff at the breakfast were very helpful and friendly as were the reception staff.
Stayed 2 nights in Jun 2023
Response from Jason Slater, Accommodation Manager on 13 Jun 2023
Dear Lynn, Thank you for taking the time to send through your valuable feedback. We would like to sincerely apologise for the issues you experienced during your last stay. Both the tap and window issues have been addressed and should you choose to return to us again we would like to offer you a discounted rate and a complimentary upgrade to one of our superior rooms. Thank you again for your comments.

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Clean and quiet. Staff was very helpful.
Stayed 1 night in May 2023

10/10 Excellent

donal

Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Enjoyable
My husband and I brought out two children to the Clonakilty Park hotel for a 2 night stay from Friday to Sunday. Excellent hotel for children loads for them to do. They loved kids club and the leaders were excellent with them. I did think they could have done more renovations on the rooms. I know they are family room but they could be a bit more up to date slick of paint would go along way. I accidentally left my handbag in the lobby and one of the cleaners left it at reception. It was so lovely to see that there are still very honest people out there and I thank her for that. There was just one little disappointment and that was when I went to order a lunch for my children for kids club I waited at the desk at the conservatory restaurant as stated on the sign and there was a woman (black curly hair and glasses) completely ignored me left me standing there until I eventually asked her if it was ok if I went over to order the lunches to which she grunted yes. Other than that we had a lovely stay Thank you.
Stayed 2 nights in Apr 2023

10/10 Excellent

Anne

Stayed 3 nights in Apr 2023

8/10 Good

Cora

Stayed 1 night in Mar 2023

10/10 Excellent

be

Stayed 1 night in Mar 2023

10/10 Excellent

Susan, san diego

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town
Stayed 1 night in Jan 2023

10/10 Excellent

Lisa

Stayed 1 night in Dec 2022

10/10 Excellent

Geraldine

Stayed 1 night in Dec 2022

10/10 Excellent

David

Stayed 1 night in Nov 2022

8/10 Good

Michael

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Tracy

Stayed 1 night in Nov 2022

8/10 Good

Neil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Robert W

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2022

6/10 Okay

Damien

Travelled with family
Liked: Staff & service, property conditions & facilities
Expected better
Globally, the Park hotel provides good features and service for kids and family entertainment, the indoor playground and pool makes the difference. However, the room are not well-furnished, missing lights and accessories, old fashioned. Also, the rooms are overpriced, not even including the breakfast, 12eur extra for adults, which is also overpriced as very poor in choice and quality. A bit disappointed by the stay, even though the hotel staff was really friendly and helping.
Stayed 2 nights in Sep 2022

8/10 Good

Rachel

Stayed 2 nights in Sep 2022

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Siobhan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab for kids… clean and great food
Stayed 2 nights in Aug 2022

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

8/10 Good

Evan

Stayed 2 nights in Aug 2022

10/10 Excellent

Damian

Stayed 1 night in Aug 2022

10/10 Excellent

Mary

Stayed 2 nights in Jul 2022

10/10 Excellent

Leeroy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family time
Just what we needed to wind down and relax. Our wee baby girl had an amazing time as well 😊😊
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was excellent hotel with friendly staff and the facilities were excellent
Stayed 2 nights in Jul 2022

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel fir families. Children didn’t want to leave
Stayed 2 nights in Jul 2022

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

DEBORA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best family hotel
Best place to relax and have fun with your family.
Stayed 2 nights in Jun 2022

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Vacation 2022
The food was very enjoyable, but maybe look at adding vegetables to the meals for the price that is charged. Also depending on the barman you either got the cheapest or dearest glass of wine. No consistency
Stayed 3 nights in Jun 2022

10/10 Excellent

Aoife L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was lovely and clean, and the bed was super comfy
Stayed 1 night in May 2022

10/10 Excellent

Martin

Stayed 1 night in May 2022

8/10 Good

Neil

Stayed 1 night in Apr 2022

6/10 Okay

Sinead

Liked: Staff & service
Stayed 1 night in Apr 2022

10/10 Excellent

rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and safe
Comfortable bed, warm room and very quiet. Car full of gear and very safe. Short walk to town
Stayed 1 night in Apr 2022

8/10 Good

Danielle

Stayed 2 nights in Apr 2022

4/10 Poor

Brendan

Disliked: Room comfort
Covid measures poorly implemented
Spent two nights at the Clonakilty Park hotel and while the hotel was fine (albeit the room decor was a bit tired/dated) their Covid measures were slightly contradictory. Restaurants had to be booked in advance but no social distancing in them once you got in there. We asked one of the waiting staff what the measures were as everyone seemed to be sitting practically on top of each other and their response was they did not know but they would ask! The response to our query was to move us to another table and when asked why everyone was so close the manager stated it was because they were expecting coach tour parties in. One would assume you had to book to support reduced capacity due to social distancing - not so! It was also not possible to order food to your room due to covid but the cleaning staff entered the room to make up the beds and change the towels. I would advise the hotel to look at other hotels to see how to implement restrictions in a more consistent manner.
Stayed 2 nights in Sep 2021

8/10 Good

Peter

Stayed 2 nights in Aug 2021