Clark Hotels, Champaign

"Just glad o get a hotel room"

"Well maintained hotel with clean rooms and facilities. Breakfast and complementary drinks for happy hour are included in the hotel price. Conveniently located close to UIUC campus."

"Total dump. Lobby smells like urine. Outside of property is filthy and neglected. Arrived at 3PM check-in time and room wasn’t ready. They couldn’t tell me when it would be ready or if it would be ready at all. There were 5 people ahead of me all waiting for rooms as well - some had been waiting for over 4 hours so I don’t know if there even were any available rooms. Front desk was no help and didn’t care at all. Worst hotel experience I’ve ever had. 2 weeks before check-in they called me to tell me I needed to pay 100% in advance and non-refundable within 24 hours or lose the room even though according to my hotels.com booking, I could cancel for free up to 48 before check-in. My next call will be to the Better Business Bureau. These people are scam artists and I hope they go out of business soon. Horrible property, horrible staff. Don’t ever book a room here no matter how desperate you are."

"Received a phone call 3 days prior to my stay saying my “pay at the hotel” reservation now needed to be paid in full within 24 hours or it would be cancelled. When I called back no one answered…repeatedly. Finally got someone to answer after 3 hours of phone calls. Arriving at the hotel we were given no direction as to where to park just “your room is that way.” That way was the back of the building and driving to the back would have been more convenient. The room had stained carpet and towels and a hint of pot smell. Breakfast was chicken nuggets and weird egg disks. Oh, and the random people in the parking lot getting high and playing slot machines in the breakfast area. Bed was comfortable, but not enough to make me return. If you are looking for the pool….its broken."

"6th floor ice make was down. No sign posted to notify customers. Room 616 bath faucet was completely loose. Property maintenance needs improvement."

"Fresh breakfast , nice staff,parking was slim pickens. Overall good place to stay"

"Great hotel, clean, modern and the restaurant was great"

"Excellent service and location"

"Very friendly staff. Lovely architecture and interior design. Great location within walking distance of downtown Urbana, the Saturday Farmer’s Market. Free parking."