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"Basic as it comes no facility’s in room for tea / coffee could do with a vending machine in reception if nothing else"

"Good decor, nice simple breakfast. Only complaint was housekeeping: beds were hardly made, dirt mugs left in room, not enough towels left each day (we had a triple room)."

"Do yourself a favour and don’t stay here. Not clean, in need of upgrade. No safes available in rooms unless you have an ‘executive room’. Heating doesn’t come on until 8pm. Certainly not a 4 star hotel in my view. "

"An exceptional hotel. Staff were super helpful and it’s in a quiet area, but easily walkable in several directions. Breakfast was excellent too."

"Good location, clean and good breakfast"

"Beautiful room, excellent staff, lovely food"

"Hotel was lovely, room very clean and well fitted out. Staff where very helpful and the bar staff where very nice 10 out of 10 . Breakfast on the other hand was a not great. No milk available for cereals, orange juice was warm, only one toaster, there was a queue of people waiting to use it, most of the breakfast pastries where empty and not refilled, the sausages where poor quality and not nice, only one bottle of tomato ketchup for the whole dining room, I had to go search for it as I couldn't find any waiting staff. There was no teaspoons anywhere and I seen other clients stirring their drinks with other cutlery. Lots of dirty tables with clients queuing to get in, Bit of a fiasco. We where in at 9 am so no excuse Great location, we where going to the SSE, only a 15 walk along the river, all in all a good night. "

"Room was clean but there was dust so I informed them and they sorted it. All staff friendly polite, professional. The only thing i would suggest is shower cap I am lactose intolerant, staff welcomed me to take almond milk whenever I wanted some. Thank you, overall a good stay, I would recommend this hotel as very reasonable prices and still near city centre. Staff also gave me a quite room and i slept very well all three nights, Happy customer."

"We went to breakfast a bit late and many food items were gone and not being replaced, coffee was barely warm. Evening meal service was extremely slow, over 2 hours . We felt ignored and had to ask. Most hotels had bottled water in the rooms but this one didn’t. The room service was excellent and the room cleaners very good."