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"Room clean. Staff very cheerful and polite. Plenty of parking space. "

"The hotel is suppose to be under refurbishment, it seems to have stopped for some reason.We called in to this hotel last easter for a drink and seen that it was getting a big refurb, so booked for this Easter 2026 arrived to the shock of, You park in the underground car park and get to reception and then asked for 28 pounds for 2 nights parking at the hotel, total extortionate price, as now the Adjoining underground carpark is privately owned by some other company.Always was free just adds a big chunk onto your Easter break. The hotel is very run down in all areas,it once was a very pleasent hotel, and we hope it will return this way someday, but we wont unfortunately be back to stay here as you have far nicer hotels for around the same price, also without the rip off car parking price. We will say the breakfast was very nice. But sadly a shadow of the hotel that it used to be ."

"Such a friendly welcome from Fran on reception. Lovely hotel and cosy bar. We’ll definitely be back"

"Beautiful hotel, staff were brilliant. Rooms very modern but they did get a bit too warm during the night "

"Good parking "

"Everything was perfect from we came til we left "

"Good selection off foods available for everyone the rooms where perfect for me and my sister to stay and the duty manager was absolutely lovely "

"Overall a good experience and the staff was very friendly."

"Best hotel in Derry. You can't beat the quality of the service."