Civil Lines Hotels, Agra

"On arrival to the hotel the staff were very welcoming and professional. All the staff were smartly dressed. We were offered a paid upgrade to a suite with a beautiful view of the Taj Mahal. We were then shown to our suite by the gentalment at reception. The suite was fitted with a large oval bath, shower and toilet and a separate vanity toilet. Every thing was clean and tidy. Fully air conditioned and we were presented with a welcome gift of chocolates. All the staff were very helpful and provided us with extra bottles of water with no fuss. We ate on the Sky Deck which was located on the rooftop with a fabulous view of the Taj Mahal. The waiters and chef that were on that evening were very helpful but regrettably we can not remenmber their names. As we were the remaining guests on the rooftop we requested them to turn off the music so we could soak up the ambience of our surroundings. They brought over bug repelent incense around us but unfortunatley the bugs love me for breakfast, lunch and evening meal. So if you are like me please use extra spray. The Food was excellent in both the rooftop and at breakfast. This Hotel has a 5 start rating and very much deserves it. The surrounding area doesnt do it any favours but the hotel in our opinion was exceptional. "

"Great staff! Friendly and welcoming!"

"Wonderful stay here. From the location to the staff to the food to the pool I would highly recommend this place. Will definitely stay here next time I'm in Agra!"

"Amazing amazing amazing How to make a guest feel at home"

"Not only was the room well serviced & comfortable, the service from the entrance, check in & departure was warm & excellent. Special mention goes to the staff at the main restaurant where breakfast was served. They were so hospitable & did their best to make my start for each day welcoming. "

"Loved the ambiance, food, and warm hospitality "

"Very well maintained and run property"

"Fantastic stay at trident, courteous staff. Trident hotel catered to every request on time, they even went extra mile to ensure that we have a pleasant stay. Thankyou team trident."

"Excellent and highly recommended "