City Bell Holidays from NZ$803

This hotel was average overall, with very poor front desk service. We booked three rooms, including one junior suite with two beds, but at check-in the night receptionist(Victor)was very rude and unhelpful, insisting the reservation was correct. Even after we showed documentation confirming two beds, he refused to assist and placed the blame on Expedia. As a result, one guest had to sleep on an uncomfortable couch. The only reason for the three-star rating is the following morning’s manager, Mr. Diego, who sincerely apologized, corrected the room issue, and offered a late checkout due to our evening flight. Overall, cleanliness, amenities, and service are below average. The hotel’s location is its only positive feature. I would not recommend staying here if this level of customer service continues.

A mi me encanto. Me gusto mucho la area, el staff, y fue comodo.

Very clean room! Great staff.

Beautiful hotel, spotless room, comfortable bed, wonderful breakfast, lovely pool and outdoor patio, welcoming and helpful staff, plus a great location close to numerous restaurants, shops and activities.

The staff especially Isadora was wonderful. Helpful in every way. Beautiful big space, very clean and lovely area, close to everything you need, Great food everywhere and supermarkets, Great location. Definitely will stay again