Marina

Reviews of Hotel della Baia

3 out of 5
Hotel della Baia
Via Lungomare 111, Le Grazie, Portovenere, SP

Reviews

8.4

Very good

Rating 10 - Excellent. 87 out of 230 reviews" "
Rating 8 - Good. 95 out of 230 reviews" "
Rating 6 - Okay. 42 out of 230 reviews" "
Rating 4 - Poor. 3 out of 230 reviews" "
Rating 2 - Terrible. 3 out of 230 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Good proximity to Porto Venere. Great location on the harbor. Helpful and friendly staff. Excellent breakfast. Small room but clean and comfortable. Would be happy to stay there again.
Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Alan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great Hotel, Lousy Manager
Everything was perfect except the check in experience with the manager. We got to the hotel hungry, and before the restuarant closed, but he wouldn't serve us, he said too late, but we saw him serve others later. There was plenty of room. Also, no parking facilities and he wasn't helpful in that either. Great hotel, lousy manager.
Stayed 1 night in Jun 2023

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet scenic location, not many dining options, but nice restaurant on site. Clean, modern colorful room with balcony overlooking water. Good breakfast selection. Too cool to use the pool. Close to bus stop.Would recommend for a relaxing stay.
Stayed 2 nights in May 2023

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Underrated hotel in a lovely location. Great staff and well appointed.
Stayed 4 nights in May 2023

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Martin

Stayed 1 night in Nov 2022

8/10 Good

Veronique, NEW YORK

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Christoph

Stayed 1 night in Jul 2022

8/10 Good

Matin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Sagar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must visit place
Amazing hotel, best staff ever seen in a hotel. Beautiful location, tasty food , lake front list goes on and on
Stayed 2 nights in Jun 2022

6/10 Okay

Jana

Liked: Cleanliness, staff & service, room comfort
The hotel get long in the tooth. Very tiny rooms, old but big pool and expensive restaurant. It took ages to get the mains. The breakfast was good, and the service attentive, very nice staff. We would not book it again.
Stayed 1 night in Jun 2022

8/10 Good

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was convenient and staff behind the front desk were quite helpful.
Stayed 1 night in May 2022

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Very clean and modern hotel. Very friendly staff and wonderful restaurant.
Stayed 1 night in Mar 2022

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place.
We really enjoyed this hotel.
Stayed 1 night in Nov 2021

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular Hotel on the Marina
Fabulous location right on the water (marina) with amazing views. Large comfortable room with balconies and a sitting area with an extra pullout bed. Super helpful and friendly multi-lingual staff. Sparkling clean large pool with poolside cocktail service. Delicious food with spectacular presentation at their waterside onsite restaurant. Convenient shuttle service (fee) to Porto Venere made taking the ferry to Cinque Terre easy and enjoyable. A wonderful place to stay. We cannot wait to return!
View from hotel
Hotel front
Pool
View from room
Stayed 1 night in Jul 2021

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stunning location, great accommodation, friendly welcoming staff and such a peaceful location. Loved being able to sit out on our balcony to watch sunset and sunrise.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Amenities
The pool was lovely to cool down in. It said online that the hotel had a car park, however this was just paid street parking
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
If you like it simple, simple it is. Rather small rooms, showers that you barely fit in are the first impression. Positiv the nice pool, ample towels and not overrun during afternoon hours. The pool was in fact the reason why we chose the property even though the price tag was quite high.
Stayed 2 nights in Jun 2019

8/10 Good

Imran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay at hotel Della Baia!! The location is not with in Cinque Terre so you have to take the bus to Portovenere and the boat from Portovenere to the 5 terres. But we would stay here again and again as it’s not too far and it’s a baurtoful hotel! One thing I would like is to increase the pool timing, as by the time you get done with the terres the pools closed (7:00 pm) other than that it’s lovely!! We had a room facing the ocean and it’s stunning!!
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty and quiet location, clean, comfortable and friendly staff.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

6/10 Okay

Michael

Disliked: Property conditions & facilities, room comfort
On the fence
Door to patio busted but I was able to make it lock. The area is safe and the breakfast was really delicious. Good place for one night and the price matched the accommodation.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A first-class hotel in a beautiful town.
The hotel was lovely and most comfortable with views of the bay in a town that was authentic, not tourista and yet beautiful, serene, and relaxing. We could not have asked for a better location or lodging.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great location. A little walk and you can find a great and fun little town. great facilities. the staff could stand to learn some patience.
Stayed 1 night in Aug 2018

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Many Years Later
We came to this lovely hotel in this quaint little village many years ago and have always dreamed of returning. So glad we did. Such a peaceful area. The hotel is very nice, although a little more tired this time around. They have a GREAT breakfast and the staff is helpful and nice. It is neat a bus stop that will take you either to Porto Venera for a boat or to La Spetzia for the train to visit the Cinqua Terra area.
Stayed 3 nights in Sep 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were small You can here your neighbors conversation. Staff isn't friendly.
Stayed 1 night in Sep 2017

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

8/10 Good

Allan

Liked: Cleanliness, staff & service
July 2017
Great location and parking for Euro 4 per day. Hotel Is in need of a little freshen up as is the pool area. Food was good value although common to the area the service was very friendly but a little slow.
Stayed 2 nights in Jul 2017

6/10 Okay

WA, Australia

Liked: Cleanliness, staff & service
Nice hotel, in a quiet location
Great place if you want to get away from the crowds and noise, but good bus access to Portovenere - ready for your Cinque Terre adventure. Friendly staff. Adequate breakfast. Restaurant for dinner was only average though.
Stayed 4 nights in Jul 2017

10/10 Excellent

lung kwong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a superd hotel
The hotel is located in a small village just about 10 km away from La Spezia. The hotel possess a beautiful view of the harbour. The place is unique and quiet at all times. Staff of front desk service is nice and helpful. When traveling on Cinque Terre, I would prefer to stay here instead the other crowded scenic area.

6/10 Okay

John, Brisbane Australia

Liked: Property conditions & facilities
Disliked: Staff & service
Fabulous waterfront position, but needs attention
Just an overnight stay in off season. The check in/out staff seemed disinterested and check out bloke even took a call on his private mobile, leaving us standing there packed and ready to pay. They were both shabbily dressed in jeans, one with his shirt hanging out.

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Room comfort
Out of the was and nothing to offer!
The hotel did not have much to offer. Our room was so small that we could not fit out two pieces of luggage in. Bathroom is way too small. We had luggage stolen from our car that was parked out front of hotel.

6/10 Okay

Carron, Greenock

Disliked: Room comfort
Hotel in Portovenere
We only stayed a few nights in this hotel as hotels near the wedding we were attending were booked out. The hotel was pleasant and clean, rooms were really small and awkwardly shaped the bathroom was really small. The shower was particularly small and not really that comfortable to use. We were two girls and trying to get ready for a wedding in such a small awkward space wasn't ideal. There was also stairs to go up after the lift so lugging a heavy case up them wasn't ideal. The hotel is right on the marina front and so outside is very beautiful if a little quiet. Food and drink in the hotel were also expensive. There is a little deli just along the road to the right of the hotel and it was great, water and beer much cheaper we used it a lot. There didn't seem to be any public transport links back so be aware taxi to the train station in portovenere from this hotel was very expensive. I wouldn't go here for my holidays but for a few days it was fine.

8/10 Good

jorge, miami beach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A room with a beautiful view!
A little bit difficult to find but if you have a GPS is easy. Room was clean. However, I would change the blankets. One of them had a big hole. We couldn't tell if they were clean and we needed them because it was chilly at night. I think the shower space is only suitable for slim people. Done with the bad stuff. The view from our room was espectacular! Did I say it was espectacular? Yes indeed. Also good location to go to many other places. Room was quiet! Very nice!! And the balcony gave us a technicolor view of the boats and yachts and the church across the bay. Need I need to say more? Also, the food in the restaurant. AAAAAA, is that too many? You get the hint.

6/10 Okay

Verified traveller

Disliked: Room comfort
Not the best hotel I have stayed in.
I arrived at the Hotel to find it tucked away down a side street. If you want to see anything of interest it is a very long walk or a bus ride. Overall the Hotel is OK my room, I could not open the window or shutters as there were plants outside, so no daylight. The shower was far too small and the folding door very hard to move! I am a smaller person and not overweight so if you are above 5 feet and carrying any weight at all you will not fit! If going to this area you will need a car or not mind waiting for buses.

10/10 Excellent

Chris, Hamburg, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Della Baia
Great location, wonderful view and very helpful staff. The town was beautiful and very relaxing. It was nice to be able to walk from the hotel after dinner and visit the seaside town.

6/10 Okay

christopher, Sydney

Liked: Cleanliness, property conditions & facilities
okay, but..........
Nice hotel and nice little bay away from everything. Not sure if because they were due to close for a month the next day, but... only one towel, no soap and although breakfast was advertised as at 7.30am, could not eat until 8am because they were late. Nice dinner at their restaurant. Nice views from the room.

6/10 Okay

Verified traveller

Disliked: Room comfort
Ok hotel
When we booked we thought that all rooms had a balcony or terrace. Were disappointed with a room at the back. No view. Very small bathroom.

8/10 Good

Gary, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Visit
Hotel was somewhat isolated in LaGrazie, several KM outside of Portavenere. However, there was a lovely port within walking distance, but no beach area (as depicted in the ad photo). The pool was private, clean, and refreshing. The dinner at the hotel ristorante was excellent. Overall, a wonderful reprieve from the hectic traveling from Roma to Cinque Terre.

2/10 Terrible

Kelly Kasper, Carmel CA

Disliked: Cleanliness, room comfort
Room with a very bad smell! Beware!
This was the worse experience in our 45 day European vacation. The toilet had a very bad smell that filled our room. It was a gas. All of our clothes had to be washed. We could not move room because all rooms were the same. We could not sleep it was so bad. We had to sleep with the windows open and the misquotes are us alive. I stayed here 14 years ago on my honeymoon and would never stay here again. Great breakfast / restaurant and nice to have a pool.

10/10 Excellent

Cowbeech, Cowbeech

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stopover
Lovely hotel with quiet location convenient for Portovenere. Good food in their restaurant and nice breakfast spread. Nice pool and convenient free parking.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the harbour
We stayed at this hotel to visit Cinque Terre and it was convenient to public transportation and walking distance to amenities such as gelato, trattoria, etc.

4/10 Poor

Jenny, Florida

Liked: Cleanliness, room comfort
Disliked: Staff & service
Not as advertised
This hotel looks nothing like it's picture. There is no sandy beach in front and it is a small hotel with no fitness equipment. Our rooms were fine but baths were small. The a/c did not work well in one of our rooms and was very hot the first night. The restaurant service was so bad that we got up and left because a server never came to our table even though the dining room wasn't even half full. Would not stay there again.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
hotel needs a facelift
great location, beds were terrible, and the pillows even worse, Food was excellent, staff was not to helpful

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotel for visiting the cinque terres
Friendly service. Good restaurant. Well placed for visiting the cinque terres. Small room and bath, but nice view from the balcony.

8/10 Good

Dean, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place overlooking the harbour
Very good restaurant food and service. The fixed price dinner menu is an excellent deal. So-so service at front desk (no details provided, had to ask for everything). The hotel and pool were very clean and the restaurant had clearly been made over recently. I did find the mattress very hard.

10/10 Excellent

Albino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024