Deluxe Double Room

Reviews of Cinqueterre Holidays

Cinqueterre Holidays
Via Colombo, 94, Riomaggiore, SP

Reviews

5.6
Rating 10 - Excellent. 18 out of 145 reviews" "
Rating 8 - Good. 31 out of 145 reviews" "
Rating 6 - Okay. 35 out of 145 reviews" "
Rating 4 - Poor. 22 out of 145 reviews" "
Rating 2 - Terrible. 39 out of 145 reviews" "

6.2/10

Cleanliness

5.6/10

Staff & service

3.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness
Old world charm
The hotel is located on a main strip so it is very convenient but it is very loud at night. People were partying at 2:00 in the morning outside our window. The check in office is located at a different location than the hotel making it very difficult to find. The hills are very steep and we were dragging our luggage around looking for the check in office. Some of the locals we asked did not know where it was and Google maps walking locator is wrong. The room has an old world charm. It has a kitchen if you want to cook. However, the light in the toilet area did not work and the laundry machine did not work. We only stayed one night so it wasn't a big deal.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stay away, unless you like shared bathroom, extremely overpriced room
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Staff upgrade. Clean amenities , uphill with view didn’t mind dealing with steps and uphill walking. Also the company has downhill rooms
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
This property is in a fabulous location, however the room was not easy to access and the room and building were not in good repair. The bathroom had a barely functional 1/2 sized bathtub that was difficult to use.
Stayed 2 nights in Apr 2019

10/10 Excellent

siobhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
One of the prettiest rooms I stayed in... we asked for a twin room and received one with a double bed and bunk beds. Kitchen attached... located 5 min from station and near shops and restaurants.. highly recommend.
Stayed 2 nights in Oct 2018

2/10 Terrible

nope, Australia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The two individual mattresses making up the double bed were shocking, one was really firm and the other soft. What a fright to roll over in the middle of the night. The fridge was really good at keeping your drinks warm, trying to adjust the temperature just dimmed the lights but so does all the random wires sticking out of the wall. The light and the fan don't work independently There must be better accommodation than this
Stayed 2 nights in Aug 2018

10/10 Excellent

Luke, Bury, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful sea view from the room, quiet location.
I’ve returned to this same Accommdation at 2nd times as happy with this as perfect location and good price.
Stayed 1 night in Jul 2018

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Great location but noisy since right on main route to water. Parking is ridiculous - not just super expensive, but difficult to find.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2018

10/10 Excellent

jen, nova scotia,canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint ,so close to the ocean
I loved this little room ,it was clean, comfortable and had everything you would need. It was amongst all the houses at the bottom of the street. You could hear the ocean. It felt authentic. The staff was very friendly and accommodating. I would stay there again! Thank you for such a pleasant stay!
Stayed 3 nights in Oct 2017

6/10 Okay

Bonny, london

View
When we first arrived we thought we will stay near the Main Street but instead we went sent to a walk up the hill for 10min, we were very tired and found it disappointed at first but then we realised we could see all Riomaggiore, the view was beautiful so for that reason I will recommend the place. We paid cheap compare to other places so we knew what we were getting, is very basic with a share bathroom. We stayed one night only and that worked for us.
Stayed 1 night in Sep 2017

2/10 Terrible

adrian, australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst customer service i have ever seen.
So we booked this joint as it said was in the middle of town we get there and get our key we have to follow this bloke all the way out of town uo 4-5 stair cases and hills with all our luggage no help from them offered. Our room was ready but the people staying next to us wasnt ready until nearly 6pm and had to wait out side the room. Shower was very small and leaked every where as it wouldnt drain neither would the sink so left a nice smell in there. The only positive was the actual view which was nice but all the outdoor furniture was pretty much broken. And the wifi didnt work either. Would not stay here again and wouldnt recommend it either. Spend that little bit more and get a nice place.
Stayed 2 nights in Sep 2017

2/10 Terrible

Roslyn, Perth, Western Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
Having been to the Cinque Terre before I wasn't expecting a 5 star resort. This accommodation was not as advertised, there was no air conditioning, no internet and no TV, so definately no cable entertainment. There is no shop, you need to go down the hill approximately 9 flights of stairs. Mosquitos were throughout the room and garden, the ceiling was so low my 6ft husband couldn't stand in the room, there was a dreadful musty smell and although the write up is claiming to be central, it teally is not, it is up the top of the hill quite away from the Main Street. We were so dissatisfied we walked back down the hill to ask for our money back and found a very comfortable room in the Main Street that was $65 less per night, had air conditioning and was very clean. Recommendation to give this one a miss. If you are desperate, then wait until you get there, we were there middle of tourist season and along the Main Street there were so many advertising vacancies.
Stayed 3 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Very nice room, fully furnished
It was a 3 day stay at Riomaggiore, at first the room is on top of the city the stairs to reach it are tiring, but once u get used to the hike upwards the view and the locations are mesmerizing. The room is well equipted with everything you need during your stay. It is more an furnished appartment than an hotel room. No room service is actually available and the only contact with staff is upon arrival. All in all our stay was a pleasant one and we enjoyed cinque terre region as a whole
Stayed 3 nights in Jul 2017

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The complete holiday life.
Great position, quite but numerous restaurants. Easy walk to the rail connection. Short stroll to beautiful scenic spots.
Stayed 3 nights in Jul 2017

2/10 Terrible

Ian , New Zealand

Disliked: Property conditions & facilities, room comfort
More a backpackers hostel than a hotel.
Address listed as main road hotel -that was the office so was miss leading. Hostel was approx 800m distance and 150m height away over looking noisy railway station in next valley. View would have been great if they had pruned the shrubs and trees. Shower temperature couldn't be controlled, no air-con and fan supplied very noisy
Stayed 2 nights in Jul 2017

4/10 Poor

Valentina

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities

2/10 Terrible

myounggi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here
They don't tell you in the description that the room has bedbugs and you are sharing the bathroom with some weird old guy with no shirt who sleeps in the room next to yours with paper thin walls. This is not a hotel its a dirty bedroom in some guy's house

2/10 Terrible

Anne, Bristol

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very misleading description of location.
Room not where expected, many steps with luggage. Very clean bedding, towels and room generally. Shower cubicle condition unpleasant.

8/10 Good

Carlos

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Views in the beautiful Riomaggiore!
We stayed in a room at the top of the hill, it was quite a climb but was it ever worth it! We had beautiful views of the sea and Riomaggiore! It is such a cute little town with so much character! The room was huge with a King size bed and bunk beds, and a balcony overlooking the sea below. There was no air conditioning unfortunately, which would be our only complaint because the weather was so hot when we were there but they did leave us two fans which made it a bit more bearable. There is no wifi in your room ,you have to go outside the office for that and our room was no where near the office so we just used the wifi at restaurants ( as most of them offer free wifi) it wasn't a big deal really, we weren't there to have our faces in technology anyway! We shared a bathroom with two other rooms, and our neighbors were great so we never had any issues. The shower is a little small but it gets the job done! For the price, this place was perfect, great location, great view and very relaxing! Thanks for the great stay!

4/10 Poor

elyse

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is about 15 minutes walking from the village and it all up hill ... If you are carrying heavy backpacks or luggage don't book here .. The owner doesn't help u with ur baggage and there is no tv in rooms as it says on the website ... No working fan in my room and service wasn't good at all ... If I was to come to cinque terre again I would not book this hotel

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful. DO NOT RECOMMEND
The room was not ready on time, the room was extremely filthy, when we mentioned the condition to the staff they did NOTHING ABOUT IT. The photos are extremely misleading, the cleanliness of the room AND bathroom need to be looked into because they are health hazards.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better Stay Away from CinqueTerre Holidays!
1st, this is not a hotel – it is a collection of rooms scattered in several buildings in the village. Some rooms are close to the station and so very noisy. Others are at top of the slope, which means that you will keep hiking up to access your room, and not hiking the real Cinque Terre! 2nd, no services available after Office closes. Tourists were reporting toilet flooded, sink leaking, no water available in the room, Yet there was no one reachable. You cannot report by phone – you have to show up at the office the next day (which means you have to stop your own tour of Cinque Terra!) 3rd, Misleading the tourists into believing that they have a room, Without DISCLOSING that there are 75-100 stairs to access, with no lift/elevator is called Bait and Switch! When I reported that I have a bad back, cannot climb the narrow spiral 75-100 stairs to access my room, I asked the owner why he failed to include in his posting at hotels.com that there were several stairs with no elevator, the owner starting yelling! His exact words, ”You Americans come here and tell me How I have to run my business? You can take the room or leave!” 4th, Tourists being lured into being given a room with a “View” , but your legs would be hurting by the time you reach this roof-top room after climbing a 100 stairs. Rather spend your legs hiking the beautiful Cinque Terre along the ocean side! 5th, I have already disputed their extra charge of 50 euros with my credit card company.

4/10 Poor

Jared, Boston

Disliked: Cleanliness, staff & service, room comfort
Great if you don't need to shower
Good location and cool terrace. Looked like your grandparents decorations. NO HOT WATER THOUGH!

2/10 Terrible

Robert, SSF

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No early/late check in
I was not able to get a hold of them after a late arrival to CinqueTerre even though there was a sign in the front with a few phone numbers to contact them directly since they do no live on that property.

2/10 Terrible

Robert, SSF

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No check in time flexibility
You better pay attention to the time period for check in. If you miss it, good luck getting a hold of them over the phone.

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Would not recommend
The plus was that this room was clean. By no stretch of the imagination is this a hotel. I was made aware that there would be a train strike, making it next to impossible to arrive during the hours available to checkin. It took 3 phone calls and very little cooperation in making arrangements to arrive late. I ended up having to take a taxi or forfeit my payment to arrive by the stated time. Then other guests arrived much much later. The accommodation was a windowless room, with a bed and a bath. The shared terrance had a nice view but one had to navigate through a jungle of dead plants to get to the seating area.

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Did not like the fact that I had to check in in one area and then walk to another for the room and no one to help with luggage

6/10 Okay

Ed, Illinois

Liked: Cleanliness
What a view!
The Cinqueterre Holidays is not a hotel. It appears to be a series of rooms in the house we were in as well as other locations throughout the village of Riomaggiore. This isn't a problem, unless you require room service and maid service, of which neither is available. The host was polite and carried my wife's suitcase up the hundreds of steps to the room when we checked in. A very long walk but the view was fabulous!!! And the neighbors were quote nice also. Yes, I would recommend this as a unique place to stay in the Cinque Terre.

6/10 Okay

Sam, Canada

Disliked: Room comfort
It was fine
The hotel is ok. If you are not very picky about comfort and space the place is fine then. To get to our room we did not have to climb too many steps compared to Cinque Terre standards. The washroom was very very tiny and we almost had no space for the luggage. Our room was not cleaned daily. For the price and the location the room was ok. The owner was very helpful at all times.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
more like a hostel
This hotel had no A/C, the circuit breakers blew having just the lights on and our phones being charges in the small room. By the way there was only outlet to charge your phone. Be careful pulling the plug out, you'll take the whole wall with you. extremely small room, no space to turn around. You'll get stuck in the shower and bathroom. They did provide clean towels though. there's a height requirement walking up the stairs (5'4 and below).

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
It's not a hotel... and forget about the internet
This is definitely not a hotel - just someone trying to make lots of $$$ from tourists. You'll get assigned someone's attic or flat that likely wouldn't be what you expect for what you pay. There is also no internet and no air conditioning available.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view, not so great place
The room was damp and cold. The comforter had stains on it. You can burn yourself in the shower if you touch the handle. There was The comforter had stains on it. You can burn yourself in the shower if you touch the handle. There was a toliet brush with stains on it. We heard our neighbors talk and use the restroom. The place has potential if they invest in it and made it cleaner bc it has a nice view outside, but it's current condition is dreadful! I refuse to go to the room until we were going to sleep. We heard our neighbors talk and use the restroom. The place has potential if they invest in it and made it cleaner bc it has a nice view outside, but it's current condition is dreadful! I would not recommend anyone to stay here unless Cinque Terre Holiday decide to turn the place around.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Authentic Stay
This is a very authentic room. Hard to find, hard to get to with luggage, but in my opinion, worth the trip. The room was clean and comfortable and fit three adults. Getting settled was a bit tricky. I drove into Riomaggiore and don't recommend it if you can avoid it. There was only one parking lot at the top of town and the hotel was not able/willing to assist with parking at all. After dropping my family off with our luggage near the steps that led to our room (there was no way they could find it without having seen the way) I had to return to the parking lot and wait for someone to leave so I could have a space.

8/10 Good

Ben, Antibes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to restaurants and main city street
Manager helpful

8/10 Good

Lisa, New York

Liked: Cleanliness, staff & service
Great hotel for a family
We enjoyed our large apartment with 5 beds, a full kitchen, dining room and balcony with a wonderful view overlooking riomaggiore. The room was clean and quiet. It was a steep hike up over 200 stairs so pack lightly. Our experience was very nice and we would stay there again!

6/10 Okay

nina, London

Disliked: Staff & service, property conditions & facilities
Poor service
The service was pathetic, angry Italian man that didn't want to work and couldn't cope with all the people. While I waited 45 minutes for him to take me to my room I run into other people that had been trying to track him down to pay, ask for something, etc. The rooms are NOT in the reception/address listed but scattered all over the place in Riomaggiore so when you book you don't know where you will end up... I was lucky and my room was very central but it was up some stairs and on the 3rd floor no lift. Riomaggiore is amazing but I think you are probably better off going to some other hotel...

10/10 Excellent

Scott R.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Experience
After arriving at the very conveniently located office of Cinque Terre Holidays, my girlfriend and I were escorted to the most beautiful located apartment right on the side of the mountain with a gorgeous view of both Riomaggiore and the ocean by one of the staff members named Edoardo. During the walk to our private apartment, we saw a great view of the city and Edoardo took pictures of us with my camera and proceeded to insist on kindly carrying my bags for me up the hill. After bringing us to our beautiful apartment, he gave us a wonderful suggestion for dinner and my girlfriend and I proceeded to enjoy the most delicious meal I have had while in Italy. I could not be more satisfied with my experience using Cinque Terre Holidays and highly recommend it to anyone who wants to visit Riomaggiore.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely gorgeous
Its a bit of a hike, so be prepared for that - but if you're willing to walk up (all of!) the steps you will see one of the most beautiful views out your window you've ever seen. It is so peaceful and beautiful. Its a quaint little cottage - the bed isn't like a fancy hotel bed (which is to say it isnt the best if you've got a bad back) but the place is really comfy and great. We had a wonderful time.

2/10 Terrible

Mary, WI

Disliked: Staff & service, property conditions & facilities, room comfort
Bad service at this hotel!
I have to say the owner of the hotel was the rudest man I ever met. Not only did we not get air condition (105 degree) but we were stuck in a attic apartment locate at the very top of the town. The toilet seat was not fastened down, and was checking up on like we were a bunch of thieves. He made us feel uncomfortable and unwelcomed!!!! We stayed in Italy for 2 1/2 weeks and never had such problems. I would never go back. I would choose Monterosa!!!

2/10 Terrible

Justine, New York, NY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible, Terrible, Terrible. Do Not Stay Here
AWFUL! Strange Owner of Various Properties in Town. Not Nice to Patrons, Unhelpful and Socially Very Awkward. He Apparently Caters To College Kids and Other Young Travelers Who Don't Expect Much and Certainly Don't Get It! This Was The Only Truly Negative Hotel Experience We Had in Two MOnths of Travel. I cannot urge people enough not to stay here.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a hotel!
This is not a hotel. It is a company that has rooms scattered all over the area. We talked to multiple people at check-out that had horror stories. Our room was located a few blocks way from the address given here on Hotels.com. The room was up multiple very narrow stair cases. The door know was missing from the inside of the door. The bathroom door was folding metal door that woke the dead when you tried t o close it. No hand towels and no towel hooks. The bedding was old, however it was clean. There was no a/c, there was a ceiling fan.

8/10 Good

travellingsincs, Toronto Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Caution Needs to be Exercised Accomodation A++ Service D
This review has 2 parts. First the accommodation itself is an apartment / condo complex in the town owned by caring and proud people that love their units. Well furnished and very clean. The premises were as represented, gave good value and was comparable to the type of accommodation offered in the town where rooms are scarce and the locals most hospitable. For the value/price and location A++. The accommodation is run by a broker who operates under different trade names including hostels. This is not a hotel or B and B. We were greeted by an individual that was not a 'people person' and not suited to the hospitality trade. The young lads hired to show us the accommodation had a little fun with "newbies" and walked us up a steep flight of stairs with luggage I am guessing to see if we could make it. We did but it was no short cut! There was an easier route which we used thereafter. You need to be in shape to visit this town and do NOT carry a lot of heavy luggage! That said the area is deserving of the UNESCO status and a Must See. We noted that the office on main street closed at 7 and later arriving visitors were ignored and hung up on when they appealed for assistance. This was a individual who wanted to accommodate no guests beyond the minimum. The name of Cinque Terra Holidays sadly brings no good will to the town or the Expedia Service and while our transaction was 'letter perfect" other visitors we met were rightfully displeased and were not served.

10/10 Excellent

Kelly, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wondeful room in a wonderful town
We loved our room! It was a bit of a hike getting there, but what in Riomaggiore isn't? The staff was so friendly, and kept joking with us about the climb to the room. Once we got in the room, it was wonderful! It had a lot of character. It was a little on the small side, but it didn't really matter. It would be hard to stay there for more than 1 or 2 nights, because there is no place to unpack your stuff. This wasn't a problem for us though, because we were just there for the night with a backpack between the pair of us. Beds were soft, sheets clean, and there were plenty of clean towels. I highly recommend this hotel to any one who wants to stay there!