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Résidence Hôtelière Otroiza

Hotel Class



4.7 / 5Exceptional
28 reviews


  • Free WiFi
  • Free parking
  • Breakfast Available
  • Laundry


What's nearby

  • Popular Location
    Piton des Neiges
    6 min drive
  • Popular Location
    Reunion National Park
    10 min drive
  • Popular Location
    Cirque de Salazie
    12 min drive
  • Airport
    Saint-Denis (RUN-Roland Garros)
    99 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Standard Double Room, Accessible

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Standard Triple Room

    Room Amenities

    • Sleeps 3
    More details
  • Standard Double Room, Balcony

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Standard Double Room, Balcony, Mountain View

    Room Amenities

    • Mountain view
    • Sleeps 2
    More details
  • Standard Triple Room, Terrace, Mountain View

    Room Amenities

    • Mountain view
    • Sleeps 3
    More details

About this area


Located in Cilaos, Résidence Hôtelière Otroiza is in the city centre. The area's natural beauty can be seen at Piton des Neiges and Reunion National Park. Our guests appreciate the guest house's quiet location.

What's nearby

  • Popular Location
    Piton des Neiges - 6 min drive
  • Popular Location
    Reunion National Park - 10 min drive
  • Popular Location
    Cirque de Salazie - 12 min drive
  • Popular Location
    Tévelave Forest - 86 min drive
  • Popular Location
    Le Maido - 100 min drive

Getting around

  • Saint-Denis (RUN-Roland Garros) - 99 min drive

About this property

Résidence Hôtelière Otroiza

Along with a microwave in a common area, this guesthouse has laundry facilities and multilingual staff. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden. All 10 rooms offer free WiFi, furnished balconies or patios and LCD TVs with cable channels. Fridges, premium bedding and portable fans are among the other amenities available to guests.



Check-in time starts at 2 PM
Minimum check-in age - 18

Special check-in instructions

The front desk is open daily from 8 AM - 7 PM.
To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation.
This property accepts ANCV Chèques-Vacances (holiday vouchers) as an additional method of payment onsite; a 3% processing fee applies.


Check-out before 11 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 19.0 per day.
  • Cribs (infant beds) are available for EUR 20.0 per night.


  • Pets not allowed

Payment types

Important information


You'll be asked to pay the following charges at the property:

  • A 5 per cent city/local tax will be charged

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: EUR 9.50 for adults and EUR 5 for children (approximately)
  • Crib (infant bed) fee: EUR 20.0 per night
  • Rollaway bed fee: EUR 19.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–9:30 AM: EUR 9.50 for adults and EUR 5 for children

Family friendly

  • Laundry facilities
  • Fridge

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French


  • Garden
  • Terrace


  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Roll-in shower


  • Designated smoking areas
  • Shared microwave

Room amenities


  • Portable fan
  • Premium bedding


  • Free toiletries
  • Hairdryer
  • Shower


  • 32-inch LCD TV
  • TV channels

Food and drink

  • Fridge

Outdoor space

  • Balcony or patio


  • Desk


5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

Super friendly staff and really close to all the hikes in the area. The hotel was also really clean and comfortable, highly recommended!

Stayed 1 night in Oct. 2019

5/5 Excellent

So cute! After you survive the winding roads, you’ll need a place to sleep for the night. The hotel will meet your needs and provide a comfortable stay for the night. Not luxury, but it’s great for what it is. The breakfast was wonderful.

Stayed 1 night in Apr. 2019

4/5 Good

This traveller didn’t leave comments with their review
Stayed 1 night in May 2019

4/5 Good

Nice little hôtel in Cilaos. Very friendly staff

Stayed 1 night in Nov. 2018

5/5 Excellent

Breathtaking mountain view. Beautiful property with tasteful decoration and furniture. Breakfast is very good. Located at centre of Cilaos, a quiet mountain paradise!

Stayed 2 nights in Oct. 2018

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