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Overview of Résidence Hôtelière Otroiza

Photo gallery

Guest reviews

4.6 / 5Wonderful
37 reviews
Guests rated this property 4.8/5 for cleanliness.

Amenities

  • Free WiFi
  • Free parking
  • Breakfast Available
  • Laundry

Map

Explore the area

Popular LocationPiton des Neiges6 min drive
Popular LocationCirque de Salazie12 min drive
Popular LocationRéunion National Park15 min drive
AirportSaint-Pierre (ZSE-Pierrefonds)75 min drive

Choose dates to view prices

  • Standard Double Room, Balcony

    Room amenities

    • 24 sq m
    • City view
    • Sleeps 2
    Show details
  • Standard Double Room, Accessible

    Room amenities

    • 24 sq m
    • City view
    • Sleeps 2
    Show details
  • Standard Double Room, Balcony, Mountain View

    Room amenities

    • 24 sq m
    • Mountain view
    • Sleeps 2
    Show details
  • Standard Triple Room, Terrace, Mountain View

    Room amenities

    • 24 sq m
    • Mountain view
    • Sleeps 3
    Show details
  • Standard Triple Room

    Room amenities

    • 23 sq m
    • Sleeps 3
    Show details

About this area

Cilaos

Located in Cilaos, Résidence Hôtelière Otroiza is in the city centre. The area's natural beauty can be seen at Pitons, Cirques and Remparts of Reunion Island and Réunion National Park. Our guests appreciate the guest house's quiet location.

Map
Popular Location

What's nearby

  • Piton des Neiges - 6 min drive
  • Pitons, Cirques and Remparts of Reunion Island - 8 min drive
  • Cirque de Salazie - 12 min drive
  • Réunion National Park - 15 min drive
  • Parc des Palmiers - 76 min drive

Getting around

  • Saint-Denis (RUN-Roland Garros) - 129 min drive

About this property

Résidence Hôtelière Otroiza

Guesthouse in Cilaos with free parking
A microwave in a common area, laundry facilities and multilingual staff are available at this guesthouse. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden. All 10 rooms offer free WiFi, furnished balconies or patios and LCD TVs with cable channels. Fridges, premium bedding and portable fans are among the other amenities available to guests.
Résidence Hôtelière Otroiza offers 10 forms of accommodation with a hairdryer and free toiletries. Rooms open to furnished balconies or patios. Beds feature premium bedding. 32-inch LCD televisions come with cable channels.
Bathrooms include a shower. This Cilaos guesthouse provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking

Food and drink

Continental breakfast available for a fee daily 7:30 AM–9:30 AM: EUR 9.50 for adults and EUR 5 for children

Family friendly

Laundry facilities
Fridge

Guest services

Daily housekeeping
Front desk (limited hours)
Laundry facilities
Luggage storage
Multilingual staff

Languages spoken

English
French

Outdoors

Garden
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Designated smoking areas
Shared microwave

Room amenities

Bedroom

Portable fan
Premium bedding

Bathroom

Free toiletries
Hairdryer
Shower

Entertainment

32-inch LCD TV
TV channels

Food and drink

Fridge

Outdoor space

Balcony or patio

More

Desk

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8 AM - 7 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests must contact the property for check-in information
This property accepts ANCV Chèques-Vacances (holiday vouchers) as an additional method of payment onsite; a 3% processing fee applies.

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 19.0 per day.
Cots (infant beds) are available for EUR 20.0 per night

Payment types

Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A 5 per cent city/local tax will be charged

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: EUR 9.50 for adults and EUR 5 for children (approximately)
  • Crib (infant bed) fee: EUR 20.0 per night
  • Rollaway bed fee: EUR 19.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guest reviews

4.6
Wonderful
5 - Excellent
25
4 - Good
11
3 - Okay
1
2 - Mediocre
0
1 - Poor
0
4.8
Cleanliness
4.8
Service and Staff
4.8
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Super friendly staff and really close to all the hikes in the area. The hotel was also really clean and comfortable, highly recommended!

Stayed 1 night in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

So cute! After you survive the winding roads, you’ll need a place to sleep for the night. The hotel will meet your needs and provide a comfortable stay for the night. Not luxury, but it’s great for what it is. The breakfast was wonderful.

Stayed 1 night in Apr 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2019

4/5 Good

    Nice little hôtel in Cilaos. Very friendly staff

    Stayed 1 night in Nov 2018

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Breathtaking mountain view. Beautiful property with tasteful decoration and furniture. Breakfast is very good. Located at centre of Cilaos, a quiet mountain paradise!

    Stayed 2 nights in Oct 2018