- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and really close to all the hikes in the area. The hotel was also really clean and comfortable, highly recommended!
Stayed 1 night in Oct 2019
Overview of Résidence Hôtelière Otroiza
Photo gallery
Guest reviews
Wonderful
37 reviews
Guests rated this property 4.8/5 for cleanliness.
Amenities
- Free WiFi
- Free parking
- Breakfast Available
- Laundry
Map
3 Rue du Pere Boiteau, Cilaos
Explore the area
Piton des Neiges6 min drive
Cirque de Salazie12 min drive
Réunion National Park15 min drive
Saint-Pierre (ZSE-Pierrefonds)75 min drive
Choose dates to view prices
Standard Double Room, Balcony
Photos of Standard Double Room, Balcony
Standard Double Room, Balcony
Show detailsRoom amenities
- 24 sq m
- City view
- Sleeps 2
Standard Double Room, Accessible
Photos of Standard Double Room, Accessible
Standard Double Room, Accessible
Show detailsRoom amenities
- 24 sq m
- City view
- Sleeps 2
Standard Double Room, Balcony, Mountain View
Photos of Standard Double Room, Balcony, Mountain View
Standard Double Room, Balcony, Mountain View
Show detailsRoom amenities
- 24 sq m
- Mountain view
- Sleeps 2
Standard Triple Room, Terrace, Mountain View
Photos of Standard Triple Room, Terrace, Mountain View
Standard Triple Room, Terrace, Mountain View
Show detailsRoom amenities
- 24 sq m
- Mountain view
- Sleeps 3
Standard Triple Room
Standard Triple Room
Show detailsRoom amenities
- 23 sq m
- Sleeps 3
About this area
Cilaos
Located in Cilaos, Résidence Hôtelière Otroiza is in the city centre. The area's natural beauty can be seen at Pitons, Cirques and Remparts of Reunion Island and Réunion National Park. Our guests appreciate the guest house's quiet location.
What's nearby
- Piton des Neiges - 6 min drive
- Pitons, Cirques and Remparts of Reunion Island - 8 min drive
- Cirque de Salazie - 12 min drive
- Réunion National Park - 15 min drive
- Parc des Palmiers - 76 min drive
Getting around
- Saint-Denis (RUN-Roland Garros) - 129 min drive
About this property
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self parking
Food and drink
Continental breakfast available for a fee daily 7:30 AM–9:30 AM: EUR 9.50 for adults and EUR 5 for children
Family friendly
Laundry facilities
Fridge
Guest services
Daily housekeeping
Front desk (limited hours)
Laundry facilities
Luggage storage
Multilingual staff
Languages spoken
English
French
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
Designated smoking areas
Shared microwave
Room amenities
Bedroom
Portable fan
Premium bedding
Bathroom
Free toiletries
Hairdryer
Shower
Entertainment
32-inch LCD TV
TV channels
Food and drink
Fridge
Outdoor space
Balcony or patio
More
Desk
Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
The front desk is open daily from 8 AM - 7 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests must contact the property for check-in information
This property accepts ANCV Chèques-Vacances (holiday vouchers) as an additional method of payment onsite; a 3% processing fee applies.
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 19.0 per day.
Cots (infant beds) are available for EUR 20.0 per night
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- A 5 per cent city/local tax will be charged
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for continental breakfast: EUR 9.50 for adults and EUR 5 for children (approximately)
- Crib (infant bed) fee: EUR 20.0 per night
- Rollaway bed fee: EUR 19.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guest reviews
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So cute! After you survive the winding roads, you’ll need a place to sleep for the night. The hotel will meet your needs and provide a comfortable stay for the night. Not luxury, but it’s great for what it is. The breakfast was wonderful.
Stayed 1 night in Apr 2019
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Nice little hôtel in Cilaos. Very friendly staff
Stayed 1 night in Nov 2018
- Liked: Cleanliness, staff & service, property conditions & facilities
Breathtaking mountain view. Beautiful property with tasteful decoration and furniture. Breakfast is very good. Located at centre of Cilaos, a quiet mountain paradise!
Stayed 2 nights in Oct 2018