- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff
Staff was super friendly and helpful
Stayed 2 nights in Dec 2019
Overview of Le Cilaos
Photo gallery
Guest reviews
Good
108 reviews
Guests rated this property 4.0/5 for cleanliness.
Amenities
- Pool
- Free WiFi
- Air Conditioning
- Restaurant
Map
40eme Chemin Des Trois Mares, Cilaos
Explore the area
Piton des Neiges7 min drive
Cirque de Salazie11 min drive
Réunion National Park14 min drive
Saint-Pierre (ZSE-Pierrefonds)75 min drive
Choose dates to view prices
Room
Photos of Room
Room
Show moreRoom amenities
- Mountain view
- Sleeps 3
About this area
Cilaos
Le Cilaos is located in Cilaos. The area's natural beauty can be seen at Pitons, Cirques and Remparts of Reunion Island and Réunion National Park.
What's nearby
- Piton des Neiges - 7 min drive
- Cirque de Salazie - 11 min drive
- Réunion National Park - 14 min drive
- AkOatys - 79 min drive
- Musée Stella Matutina - 82 min drive
Getting around
- Saint-Denis (RUN-Roland Garros) - 129 min drive
Restaurants
- La Lentille des Gourmets — 1 min walk
About this property
Property amenities
Internet
Available in all rooms: WiFi (EUR 0)
Available in some public areas: Free WiFi and wired Internet
Parking and public transport
Self parking (surcharge)
Electric car charging station
Food and drink
Continental breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 15 for adults and EUR 8 for children
1 restaurant
1 bar
Room service available
Things to do
3 hot tubs
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Conveniences
Free newspapers in reception
No lifts
Guest services
24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage
Tour/ticket assistance
Languages spoken
English
French
Business services
2 meeting rooms
Outdoors
Garden
Terrace
Spa
Massages
Turkish bath/hammam
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible parking
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bathroom
Bathroom (partially open)
Hairdryer
Shower/bathtub combination
Entertainment
TV/satellite channels
Flat-screen TV
Food and drink
Coffee/tea maker
Minibar
More
Connecting rooms available
Desk
Phone
Safe
Policies
Check-in
Check-in between 2 PM and midnight
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 12.0 per day.
Cots (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 1.00 per person, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for continental breakfast: EUR 15 for adults and EUR 8 for children (approximately)
- Fee for in-room wireless Internet: EUR 0 (rates may vary)
- Rollaway bed fee: EUR 12.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
We should mention
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Hotel Le Cilaos Reunion Island
Frequently asked questions
Guest reviews
This traveller didn’t leave comments with their review
Stayed 4 nights in Oct 2019
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
We were greeted by friendly staff and welcome drinks. Overall decor is dated however, the stay was pleasant with clean rooms and a nice outdoor pool, great for a swim after a hike. We tried dinner at the hotel restaurant which was alright but choose to eat out in local restaurants, would recommend booking as was busy at the weekends. Only feedback was that reception opens at 7am so you can't check-out earlier however, we didn't at the time realise this so didn't advise the staff of our intention.
Stayed 3 nights in Jul 2019
- Liked: Cleanliness, staff & service, room comfort
- Disliked: Property conditions & facilities
Stayed 1 night in May 2019
- Liked: Cleanliness, property conditions & facilities, room comfort
- Disliked: Staff & service
Comfortable with stunning views
Overall we enjoyed our 2 night stay at the hotel. Very impressive scenery all around and only a short walk from the town centre. Disappointed when we arrived to be told we had to wait to check in as it turned out that less than a quarter of the hotel was actually occupied. A bit of flexibility after a 14 hour journey from the UK and a hazardous drive up the 200 bend Cilaos road would have been appreciated. Really nice breakfast and beautifully appointed lounge area of the hotel. Would definitely stay again.
Stayed 2 nights in Mar 2019