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"The internet was terrible if you don't go to certain areas of the room, some areas in the bathroom were a bit unstable, there was mold at the bottom of the shower door, the bed sheets were either stained or ripped, the housekeeper would sometimes leave the dirty plates and cups behind, sometimes for days. And there were bed bugs in the bed."

"Everything was perfect. "

"Service is slightly below average. Breakfast is disappointing "

"Clean rooms, friendly staff, good breakfast spread. "

"Great hotel "

"Clean room, respectful and understanding staff"

"Great family stay at Kristal Hotel! We really enjoyed our time at Kristal Hotel. The staff were super friendly and helpful from the start, and the place felt clean and comfortable. Our room was spacious enough for the whole family, and the beds were really comfy. Breakfast was tasty with plenty of options, and the kids loved it. The location was also great — close to shops and restaurants but still nice and quiet at night. Everything was easy and stress-free, which made our trip even better. We’d definitely stay here again next time we visit. Highly recommend for families!"

"Very nice room,decor and shower. Food onsite was good and reasonable price. Close to PIM mall"

"The hotel looks neat, the lobby is tidy, the staff is friendly, the breakfast is reasonable. I know you can't expect much from a two-star hotel, but in this case, the hygiene of the room left much to be desired. The bathroom was filthy and had mold everywhere. After showering, the drain started to stink. This sewer smell lingered all night. We were planning to stay longer if the hotel had been satisfactory. I am aware that you cannot expect much from a 2-star hotel, but at least a little bit of hygiene would be nice."