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"Clean, great customer service"

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"The view overlooking the mountains was breathtaking. Breakfast and dinner was good. Room was pretty descent. The bathroom was not very clean. There was an unpleasant smell in the bathroom and the sink was clogged. "

"The smell everywhere in the hotel is really toxic. There is a strong smell of vaporised artificial perfume which seems to be to mask some mould smell. But it literally made me ill and prevented me from sleeping. The towels were to me unusable because of this strong artificial smell. Unfortunately this was a really terrible stay for me. It was also raining hard and very slippy on the hotel floor and one of my colleagues had a terrible fall. It took a while for staff to take care of the situation or to place signs to be extra careful."