Superior Plus Triple

Reviews of Sudima Christchurch Airport

4.5 out of 5
Sudima Christchurch Airport
550 Memorial Avenue, Christchurch

Reviews

9.2

Wonderful

Rating 10 - Excellent. 631 out of 1003 reviews" "
Rating 8 - Good. 288 out of 1003 reviews" "
Rating 6 - Okay. 56 out of 1003 reviews" "
Rating 4 - Poor. 20 out of 1003 reviews" "
Rating 2 - Terrible. 8 out of 1003 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, a very short walk from terminal and a convenient shopping Centre right by the back door. Clean, quiet and well managed property.
Stayed 1 night in Apr 2024

6/10 Okay

Ann

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very handy to the airport and a pleasant hotel, with friendly staff. However, there was a 'sewer' like smell coming up from the shower drain outlet, which we covered with a facecloth. Also, there was no bath mat left after room servicing on the second day.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kimberley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a late flight arriving into Christchurch at 1am so the Sudima was the perfect choice of accommodation for the night. The shuttle was right there as soon as we landed, check in was quick and easy, and our room was spacious, clean, and super comfortable. We really enjoyed our stay and would highly recommend the Sudima!
Response from Jenson on 16 Apr 2024
Kia Ora Kimberley, Thanks for the positive feedback on your recent stay with us. It is pleasing to know that our hotel and facilities served well on all aspects of your stay. We look forward to welcome you back should you be visiting our city in a near future.Kind Regards Jenson Jos - Hotel Operations Manager

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, dining and staff hospitality.
Stayed 1 night in Apr 2024
Response from Jenson on 15 Apr 2024
Kia Ora Steve, Thanks for the positive feedback on your recent stay with us. It is pleasing to know that our hotel and facilities served well on all aspects of your stay. We look forward to welcome you back should you be visiting our city in a near future.Kind Regards Jenson Jos - Hotel Operations Manager

10/10 Excellent

Merry Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport with a shuttle provided
Stayed 1 night in Apr 2024
Response from Jenson on 10 Apr 2024
Kia Ora Merry Carol, Thank you for taking the time to post feedback subsequent to your recent stay. It is pleasing to read positive feedback about the hotel.I was pleased to read that you found our location and airport shuttle convenient.We look forward to welcome you back should you be visiting our city in a near future.Kind regardsJenson Jos – Hotel Operations Manager

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How easy it was to check in and the pick up and drop .
Stayed 1 night in Apr 2024
Response from Jenson on 8 Apr 2024
Kia ora Gerald, it is pleasing to read that you had a pleasant stay with us. Thanks for commenting on our flawless service standards and the complimentary airport shuttle. We look forward to serve you again. Kind regards Jenson Jos – Hotel Operations Manager

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jenson on 4 Apr 2024
Kia ora Peter, Thanks for the 5/5 rating on your recent stay with us. We hope you had a great stay!We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Only stayed here because had to catch an early morning flight. Staff were good ,rooms clean but shower was in bath. Overpriced for what you get
Stayed 1 night in Mar 2024
Response from Jenson on 4 Apr 2024
Kia ora Michael, thanks for the valuable feedback on your recent stay with us. It is pleasing to read that you are happy with the service provided and with the cleanliness of allocated room. For more suitable room types, please contact our team directly for any future bookings with us. We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, property conditions & facilities
Booked accommodation based on location to airport - everything was excellent, staff super friendly and helpful, bonus was the transfer to actual airport - 10/10
Stayed 1 night in Mar 2024
Response from Jenson on 3 Apr 2024
Kia Ora Rex, Thanks for the 10/10 rating on your recent stay with us. It is pleasing to know that our hotel and facilities served well on all aspects of your stay. We look forward to welcome you back should you be visiting our city in a near future.Kind Regards Jenson Jos - Hotel Operations Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Had dining facility and airport transportation.
Stayed 1 night in Mar 2024
Response from Jenson on 3 Apr 2024
Kia ora John, thanks for the 5/5 rating on your recent stay with us. Glad to read that you enjoyed your dining experience and found the airport shuttle convenient.We look forward to serve you again.Kind regards Jenson Jos – Hotel Operations Manager

8/10 Good

Virginia

Business traveller, Travelled with partner
Walking distance from the airport, staff were nice but a few were not well presented, stains on t-shirts, grubby jeans, one person on at check out so queue was 6 people deep. One staff member strolled past and went out to the back office with no interest in helping or saying they would get other staff. Pillows are terrible, way too thick and no thinner option. Having said this the food was great, and the room was very clean.
Stayed 1 night in Mar 2024
Response from Jenson on 28 Mar 2024
Kia Ora Virginia, It's with greatest disappointment that I have read of your check out experience, learning that it didn't hit the highs that we would hope from our team. I appreciate receiving this feedback as it forms a vital ingredient in improving the quality and level of service our team is striving to achieve, but after reading your comments I am disappointed to learn that we lacked in providing you with the right service. I trust your comments have directly led to an improvement in our service. Please accept my sincere apologies on your experience. We hope that there will be a future opportunity to provide you with the true 'Sudima Experience'. Kind regards Jenson Jos

10/10 Excellent

Debrah, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good airport hotel.
Stayed 1 night in Mar 2024
Response from Jenson on 25 Mar 2024
Kia ora Debrah, Thanks for the 5/5 rating on your recent stay with us. We hope you had a great stay!We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was PERFECT! Across the street fom the airport, next to wonderful Antarctica Center, good restaurant and an early morning shuttle to the airport. Very friendly staff!!
Stayed 1 night in Mar 2024
Response from Jenson on 25 Mar 2024
Kia Ora David, Thanks for the positive feedback on your recent stay with us. It is pleasing to know that our hotel and facilities served well on all aspects of your stay. We look forward to welcome you back should you be visiting our city in a near future.Kind Regards Jenson Jos - Hotel Operations Manager

10/10 Excellent

Stephen

Stayed 3 nights in Mar 2024
Response from Jenson on 20 Mar 2024
Kia ora Stephen, Thanks for the 5/5 rating on your recent stay with us. We hope you had a great stay!We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

8/10 Good

Niko

Stayed 1 night in Mar 2024
Response from Jenson on 8 Apr 2024
Kia ora Niko, Thanks for the positive rating on your recent stay with us. We hope you had a great stay!We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

8/10 Good

wing keung samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for early flight.
Stayed 1 night in Mar 2024
Response from Jenson on 18 Mar 2024
Kia ora Wing Keung, thanks for the positive feedback on your recent stay with us. It is pleasing to read that our convenient location worked well for your early morning flight! we are lucky enough to be in a prime spot which is handy for guests from all aspects. We look forward to welcome you back should you be visiting our city in a near future.Kind regardsJenson Jos – Hotel Operations Manager

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evcerything was great, the only comment is that room vacuuming (before our arrival ) could have been a bit better. Thanks.
Stayed 1 night in Mar 2024
Response from Jenson on 18 Mar 2024
Kia ora Gregory, thanks for the 5/5 rating on your recent stay with us. It is pleasing to read that you had a pleasant stay with us, except the 'early vacuuming'. Apologies for any inconveniences caused by the same. And I'll be certain to share your comments with our Housekeeping Manager to address the matter accordingly. Rest assured we continuously work to improve the standard of our facilities and services. We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

8/10 Good

Gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A problem with check in. Wrong room however we were upgraded once this was sorted out. Food at the hotel was average. Noise from other people during the night was apparent.
Stayed 1 night in Mar 2024
Response from Jenson on 15 Mar 2024
Kia ora Gail, thanks for the valuable feedback subsequent to your recent stay. Apologies for any inconveniences caused during the check in, I'm pleased to hear that our team were able to resolve the matter in the best possible way. We appreciate receiving suggestions from our guests about how we can improve the overall guest experience, I'll be certain to share your feedback with the corresponding managers regarding the possible note on 'dining experience and noise'. Rest assured we continuously work to improve the standard of our facilities and services. We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jenson on 20 Mar 2024
Kia ora Hugh, Thanks for the 5/5 rating on your recent stay with us. We hope you had a great stay!We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, friendly, and helpful staff. Rooms very comfortable.
Stayed 1 night in Mar 2024
Response from Jenson on 15 Mar 2024
Kia ora Kathleen, thanks for the great feedback on your recent stay with us. It is pleasing to read that you had a comfortable stay at our conveniently located hotel. Thanks for mentioning our staff, it is certainly our amazing team who set us apart! We look forward to serve you again.Kind regards Jenson Jos – Hotel Operations Manager

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice proximity to airport and shuttle to airport was available at 415 am
Stayed 1 night in Mar 2024
Response from Jenson on 3 Apr 2024
Kia Ora Graham, Thank you for taking the time to post feedback subsequent to your recent stay. It is pleasing to read positive feedback about the hotel.I was pleased to read that you found our location and airport shuttle convenient.We look forward to welcome you back should you be visiting our city in a near future.Kind regardsJenson Jos – Hotel Operations Manager

10/10 Excellent

Nicholas, Redmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wade at the desk check in was very friendly
Stayed 1 night in Mar 2024
Response from Jenson on 5 Mar 2024
Kia ora Nicholas, thanks for the great feedback on your recent stay with us. We hope you had a comfortable stay at our conveniently located hotel. Thanks for mentioning our staff, it is certainly our amazing team who set us apart! We look forward to serve you again.Kind regards Jenson Jos – Hotel Operations Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and modern room with excellent beds. Easy check-in, friendly staff, and quick shuttle to the airport. Highly recommended!
Stayed 1 night in Mar 2024
Response from Jenson on 15 Mar 2024
Kia Ora Michael, Thanks for the positive feedback on your recent stay with us. It is pleasing to know that our hotel and facilities served well on all aspects of your stay. Also, thanks for recommending us. We look forward to welcome you back should you be visiting our city in a near future.Kind Regards Jenson Jos - Hotel Operations Manager

8/10 Good

Christopher

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality accomodation at the airport. Clean and efficient.
Stayed 1 night in Mar 2024
Response from Jenson on 5 Mar 2024
Kia Ora Christopher, Thank you for taking the time to post feedback subsequent to your recent stay. I was pleased to read that you are happy with our services provided and the standard of our room. The credit for cleanliness goes to our hardworking housekeeping team. I'll be certain to share your valuable comment with our wider team. We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

8/10 Good

Brendon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport. Modern look, friendly staff. Only disappointment which is minor but having a shower over a bath is dated and annoying when everything else is so modern
Stayed 1 night in Mar 2024
Response from Jenson on 5 Mar 2024
Kia ora Brendon, Thanks for the valuable feedback on your recent stay with us. It is pleasing to read that you are happy with our services provided and the standard of our room. We appreciate receiving suggestions from our guests about how we can improve the overall guest experience, and apologies for any inconveniences caused by the shower over bath. Rest assured we continuously work to improve the standard of our facilities and services. We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

10/10 Excellent

Cheryl

Travelled with partner
Liked: Amenities
Very convenient for the airport they even had a shuttle to take us to the terminal. Great place
Stayed 1 night in Feb 2024
Response from Jenson on 3 Mar 2024
Kia Ora Cheryl, Thank you for taking the time to post feedback subsequent to your recent stay. It is pleasing to read positive feedback about the hotel.I was pleased to read that you found our location and airport shuttle convenient.We look forward to welcome you back should you be visiting our city in a near future.Kind regardsJenson Jos – Hotel Operations Manager

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Jenson on 27 Feb 2024
Kia ora Charles, Thanks for the 5/5 rating on your recent stay with us. We hope you had a great stay!We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
A busy but very convenient airport hotel, supermarket next door
Stayed 1 night in Jan 2024
Response from Jenson on 28 Feb 2024
Kia ora Robin, thanks for the positive feedback on your recent stay with us. Glad to read that our location worked well for you. We are lucky enough to be in a prime spot!We look forward to serve you again. Kind Regards Jenson Jos - Hotel Operations Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and very friendly.
Stayed 1 night in Feb 2024
Response from Jenson on 20 Feb 2024
Kia ora Michael, thanks for the 10/10 rating on your recent stay with us. Glad to read that you were pleased with the services provided by our professional team. It is certainly our amazing staff who set us apart!We look forward to welcome you back should you be visiting our city in a near future.Kind regardsJenson Jos – Hotel Operations Manager

10/10 Excellent

Yanagisawa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jenson on 22 Feb 2024
Kia ora Yanagisawa, Thanks for the 5/5 rating on your recent stay with us. We hope you had a great stay!We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for airport. Walking distance. A bit on the pricy side for what it is but it is right at the airport.
Stayed 1 night in Feb 2024
Response from Jenson on 20 Feb 2024
Kia Ora Sean, Thank you for taking the time to post feedback subsequent to your recent stay. It is pleasing to read positive feedback about the hotel.I was pleased to read that you found our location convenient.We look forward to welcome you back should you be visiting our city in a near future.Kind regardsJenson Jos – Hotel Operations Manager

8/10 Good

Kathleen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff at Sudima were extremely friendly and obliging, including dropping me directly at the terminal in the wee hours for my flight out. I was also really impressed to notice that organic feminine hygiene products were provided among the toiletries - more hotels should do this! The only issue I encountered was the cooling system didn't seem very effective, and I was a little warm in the night.
Stayed 1 night in Feb 2024
Response from Jenson on 14 Feb 2024
Kia ora Kathleen, thanks for the valuable feedback on your recent stay with us. It is pleasing to read that you had a comfortable stay at our conveniently located hotel. Thanks for highlighting our sustainably procured guest supplies. Apologies for any inconveniences caused by the aircon, I'll certain to address the matter with our maintenance team on an urgent basis. We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

6/10 Okay

Gregory

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Decent enough Hotel. Nothing special. Unfortunately a large group of tourists came in the same night we did and were exceptionally noisy. They did not quiet down into sleeping hours and children were running up and down the halls. I was forced to yell at them to quiet down as we were trying to sleep and hotel staff were not interested in telling them to stop. They did qiuet down however every morning at 7am they would again enter the halls and yell up and down them. Very unfortunate and I would have asked for a new room had we stayed longer.
Stayed 3 nights in Feb 2024
Response from Jenson on 12 Feb 2024
Kia ora Gregory, thank you for sharing the valued feedback on your stay with us. I'm disappointed to hear about the unpleasant experience that you have encountered from other guests. Please accept my sincere apologies on this matter, I'll be certain to investigate this further along with the duty manager who was on shift. We hope to see you again, where we can assure you a true 'Sudima' experience!Kind Regards Jenson Jos - Hotel Operations Manager

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, breakfast is great.
Stayed 1 night in Feb 2024
Response from Jenson on 12 Feb 2024
Kia ora Garry, thanks for the 5/5 rating on your recent stay with us. It is pleasing to read that you had a comfortable stay with us. Also thank you for mentioning our popular buffet breakfast. We look forward to serve you again.Kind Regards Jenson Jos - Hotel Operations Manager

10/10 Excellent

donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location across from airport is super convenient. Great shuttle service. Close to some other good restaurants.
Stayed 1 night in Feb 2024
Response from Jenson on 13 Feb 2024
Kia ora Donald, Thanks for the 5/5 rating on your recent stay with us. It is pleasing to read positive feedback about the hotel.I was pleased to read that you found our location and airport shuttle convenient.We look forward to welcome you back should you be visiting our city in a near future.Kind regardsJenson Jos – Hotel Operations Manager

6/10 Okay

William Keith

All I can say is, it’s ‘ basic’
Stayed 1 night in Feb 2024
Response from Jenson on 13 Feb 2024
Kia ora William Keith, Thank you for the valued feedback on your recent stay with us. I'm genuinely concerned to read the comment 'basis' on your recent stay with us. Is there anything in particular that did not meet your expectations? I would really appreciate If we can get any more details in order to review our standard of operations.We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

10/10 Excellent

Bernette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed overnight to take a flight back to the U.S. Sudima staff were friendly, helpful and the accommodations clean, beds comfortable, and nearby restaurants walkable. We dropped off our rental car the day we checked into the hotel and were able to walk about a half mile to the hotel. Easy. Highly recommend.
Stayed 1 night in Jan 2024
Response from Jenson on 12 Feb 2024
Kia ora Bernette, thanks for the 5/5 rating on your recent stay with us. It is pleasing read that our hotel and facilities served well on all aspects of your stay along with our handy location. We look forward to welcome you back should you be visiting our city in a near future.Kind Regards Jenson Jos - Hotel Operations Manager

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff…great location for airport before flight…with friendly shuttle
Stayed 1 night in Feb 2024
Response from Jenson on 12 Feb 2024
Kia Ora Chris, Thanks for the positive feedback on your recent stay with us. It is pleasing to know that our hotel and facilities served well on all aspects of your stay. We look forward to welcome you back should you be visiting our city in a near future.Kind Regards Jenson Jos - Hotel Operations Manager

10/10 Excellent

Ngiap Hou Christopher

Liked: Cleanliness, staff & service
Closeness to the airport and free shuttle to airport
Stayed 2 nights in Feb 2024
Response from Jenson on 7 Feb 2024
Kia Ora Ngiap Hou Christopher, Thank you for taking the time to post feedback subsequent to your recent stay. It is pleasing to read positive feedback about the hotel.I was pleased to read that you found our location and airport shuttle convenient.We look forward to welcome you back should you be visiting our city in a near future.Kind regardsJenson Jos – Hotel Operations Manager

8/10 Good

DOUG

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Convient when arriving at airport at midnight Transfers to and from the airport were great
Stayed 1 night in Feb 2024
Response from Jenson on 5 Feb 2024
Kia Ora Doug, Thank you for taking the time to post feedback subsequent to your recent stay. It is pleasing to read positive feedback about the hotel.I was pleased to read that you found our location and airport shuttle convenient.We look forward to welcome you back should you be visiting our city in a near future.Kind regardsJenson Jos – Hotel Operations Manager

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you...Close to the airport
Stayed 1 night in Jan 2024
Response from Jenson on 2 Feb 2024
Kia ora Amy, thanks for the 5/5 rating on your recent stay with us. I was pleased to read that you found our location convenient.We look forward to welcome you back should you be visiting our city in a near future.Kind regardsJenson Jos – Hotel Operations Manager

10/10 Excellent

Vincent

Stayed 2 nights in Jan 2024
Response from Jenson on 25 Mar 2024
Kia ora Vincent, Thanks for the 5/5 rating on your recent stay with us. We hope you had a great stay!We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

10/10 Excellent

Demelza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best bed ever
Stayed 1 night in Jan 2024
Response from Jenson on 29 Jan 2024
Kia ora Demelza, thanks for the 5/5 rating on your recent stay with us. Thanks for commenting on our top-quality comfortable beds, we certainly do get a lot of compliments on them. We look forward to welcome you back should you be visiting our city in a near future.Kind regardsJenson Jos – Hotel Operations Manager

10/10 Excellent

Althea

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. Excellent shuttle service.
Stayed 1 night in Jan 2024
Response from Jenson on 23 Jan 2024
Kia ora Althea, thanks for the 5/5 rating on your recent stay with us. Appreciate your feedback on our professional team and services offered. We look forward to see you again.Kind Regards Jenson Jos - Hotel Operations Manager

8/10 Good

Malcolm, Silver Spring

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to airport, Good buffet breakfast. Room was v good but difficult to classify as excellent.
Stayed 1 night in Jan 2024
Response from Jenson on 22 Jan 2024
Kia ora Malcolm, thanks for the positive feedback on your recent stay with us. It is pleasing to read that you had a comfortable stay at our conveniently located hotel. Thanks for mentioning our popular buffet breakfast, which includes a wide range of seasonal offerings. We look forward to welcome you back should you be visiting our city in a near future.Kind Regards Jenson Jos - Hotel Operations Manager

10/10 Excellent

Maree

Stayed 1 night in Jan 2024
Response from Jenson on 13 Feb 2024
Kia ora Maree, Thanks for the 5/5 rating on your recent stay with us. We hope you had a great stay!We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

8/10 Good

Virginia, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities
parking by large vehicles outside room
Stayed 1 night in Jan 2024
Response from Jenson on 22 Jan 2024
Kia ora Virginia, Thank you for taking the time to post feedback subsequent to your recent stay. In order to seek more clarity on your feedback, can I please request more details so that I can get back to you accordingly. Looking forward to hearing from you. Kind regardsJenson Jos – Hotel Operations Manager

10/10 Excellent

Kylie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jenson on 22 Jan 2024
Kia ora Kylie, Thanks for choosing to stay with us. We do really appreciate your 5/5 rating. We hope you had a great stay with us. We look forward to serve you again. Kind Regards Jenson Jos - Hotel Operations Manager

10/10 Excellent

helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jenson on 22 Jan 2024
Kia ora Helen, thanks for the 5/5 rating. We hope you had a pleasant stay with us. Look forward to see you again. Kind regards Jenson Jos – Hotel Operations Manager

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Jenson on 22 Jan 2024
Kia ora Julie, Thanks for choosing to stay with us. We do really appreciate your valued feedback.We look forward to serve you again. Kind Regards Jenson Jos - Hotel Operations Manager