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Reviews of ibis Christchurch

3.5 out of 5
ibis Christchurch
107 Hereford St, Christchurch

Reviews

8.0

Very good

Rating 10 - Excellent. 314 out of 1001 reviews" "
Rating 8 - Good. 434 out of 1001 reviews" "
Rating 6 - Okay. 182 out of 1001 reviews" "
Rating 4 - Poor. 50 out of 1001 reviews" "
Rating 2 - Terrible. 21 out of 1001 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 3 nights in Apr 2024

10/10 Excellent

Loren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing unique as such, but safe, comfortable and affordable in the City.
Stayed 2 nights in Apr 2024

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great location, friendly staff. Basic rooms with bathrooms feeling a bit tired... but nice and clean. Would happily stay again.
Stayed 1 night in Apr 2024

8/10 Good

JEREMY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay. But very disappointed with the so-called hot breakfast items, which mainly were either tepid or cold. Gave feedback to staff in restaurant but no commitment to sort out the issue.
Stayed 2 nights in Mar 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel
Stayed 1 night in Mar 2024

10/10 Excellent

genevieve

Stayed 4 nights in Mar 2024

10/10 Excellent

James

Travelled with family
Liked: Property conditions & facilities
The location is great . Room is clean and quiet. But the bottle of juice served in breakfast is refilled and bottle is not clean. It seems the bottles was not cleaned properly after each use.
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Stayed 1 night in Mar 2024

10/10 Excellent

Prabhu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jiaxin

Stayed 1 night in Feb 2024

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice and central
Stayed 2 nights in Dec 2023

8/10 Good

Keung Yee

Liked: Cleanliness, staff & service
Good location and good breakfast
Stayed 2 nights in Jan 2024

8/10 Good

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel room was very good. We have no complaints. Service was adequate and we consider the hotel as acceptable, convenient, comfortable, but far from luxurious.
Stayed 2 nights in Jan 2024

10/10 Excellent

Dreydon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has everything you need. Simple and friendly check-in and had everything I needed in a clean and quiet room.

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything. About 5 mins walk to bus interchange, riverside markets, restaurants, shopping, cathedral square (shuttle busses to gondola, antarctic centre, willowbank wildlife reserve), central library. Clean and fresh feeling rooms. Great breakfast buffet with scrambled eggs, bacon n sausage, hash brown, yoghurt, bread, muesli, fruits, croissants, muffins, coffee, hot chocolate, juices. Tv with lots of channels and chromecast. We, family with a 5 and a 3 year old, had a great stay. Would stay again.
Stayed 5 nights in Jan 2024

6/10 Okay

Sheyeb

Liked: Cleanliness, staff & service, amenities
Good
Stayed 3 nights in Jan 2024

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Sheila

Travelled with partner
Liked: Amenities
Excellent and very helpful staff
Stayed 2 nights in Jan 2024

6/10 Okay

Julie

Liked: Cleanliness
Stayed 3 nights in Jan 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Nic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Andrea

Stayed 1 night in Jan 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located

10/10 Excellent

Murilo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Candice

Stayed 1 night in Dec 2023

10/10 Excellent

Laurie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Ginger

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was exactly as I expected for the price. Nice area with lots of dining options. Bus from the airport was $4 and easy. Check in staff was amazing. Giving this 4 instead of 5 stars due to check out. I asked 3 times if the front desk could make coffee on my departure. Front desk said NO when I left although he had a coffee machine behind him. Not a good way for me to exit my stay from Christchurch.
Stayed 3 nights in Dec 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and friendly staff. Room was decent and clean. Hotel is in the city center so everything was within walking distance
Stayed 1 night in Dec 2023

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Aaron

Stayed 1 night in Dec 2023

6/10 Okay

Brian

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good location
The staff were very helpful and polite. The room was cluttered and cramped for space. The bathroom was ok but the shower would not be big enough for a “ solid” person. The bed was two beds pushed together with the ridge down the middle. The location of the hotel was excellent for food outlets, tourism and transport
Stayed 1 night in Nov 2023

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and central. Staff has all been lovely.
Stayed 1 night in Nov 2023

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente option in Christchurch, near tourist attractions. Friendly and helpful staff.
Stayed 1 night in Nov 2023

6/10 Okay

steven

Travelled with partner
Good position to centre
Stayed 1 night in Oct 2023

10/10 Excellent

Tony

Stayed 2 nights in Oct 2023

10/10 Excellent

Nicholas

Stayed 1 night in Oct 2023

10/10 Excellent

Ramesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect location with the city's attractions located comfortably within walking distance.
Stayed 5 nights in Oct 2023

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location but paid parking
Reception is very helpful. The room is a very small. Was expecting free parking but ended up need to pay for $30 per night. Location is very good though.
Stayed 1 night in Oct 2023

8/10 Good

Lih-Shing William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the city.
Stayed 1 night in Oct 2023

8/10 Good

Bernard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like the people and location.
Stayed 3 nights in Oct 2023

10/10 Excellent

Ashwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Very clean, convenient and comfortable rooms. Also the staff were also extremely helpful The only downpoint was the construction work taking place to renovate the in hotel restaurant but it didnt impact my stay too much
Stayed 3 nights in Sep 2023

8/10 Good

Manas

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property under renovation. Excellent reception staff. Very limited parking
Stayed 1 night in Sep 2023

6/10 Okay

Wayne

Stayed 1 night in Sep 2023

8/10 Good

Jovlyn

Liked: Staff & service, property conditions & facilities
Friendly staffs and affordable.
Stayed 7 nights in Jul 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
All there
Stayed 1 night in Aug 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Very comfortable stay in a city centre location.
Stayed 3 nights in Jul 2023

10/10 Excellent

Josie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfy beds!!!
Stayed 2 nights in Jul 2023
Response from Shemshi Assan on 14 Jul 2023
Kia Ora Josie,Thank you for choosing Ibis for your stay in Christchurch.We truly value your feedback as it helps to improve our service.Thank you and hope to serve you even better in the future.,Regards,

2/10 Terrible

Daniel

Business traveller
Disliked: Property conditions & facilities
The room had poor insulation and heating. It took forever to warm up, and the room would not retain the heat.
Response from Shemshi Assan on 14 Jul 2023
Kia Ora Daniel,Thank you for choosing Ibis for your stay in Christchurch.We are sorry that your experience did not meet the expectation. We will surely inform our hotel management regarding this.We truly value your feedback as it helps to improve our service.Thank you and hope to serve you even better in the future.,Regards,

10/10 Excellent

Karin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly helpful closr to restaurants shops attractions beautiful hotel
Stayed 1 night in Jun 2023