Free WiFi, bed sheets

Reviews of BreakFree on Cashel, an Accor hotel

3 out of 5
BreakFree on Cashel, an Accor hotel
165 Cashel Street, Christchurch

Reviews

8.2

Very good

Rating 10 - Excellent. 364 out of 1002 reviews" "
Rating 8 - Good. 424 out of 1002 reviews" "
Rating 6 - Okay. 139 out of 1002 reviews" "
Rating 4 - Poor. 40 out of 1002 reviews" "
Rating 2 - Terrible. 35 out of 1002 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Josie

Travelled with partner
Liked: Staff & service
Great location for been in the city. Room size & bathroom ls are extremely small. Friendly staff.
Stayed 2 nights in Mar 2024

2/10 Terrible

Mary Ann

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
1
Stayed 1 night in Mar 2024
Response from Aaron on 27 Mar 2024
Kia ora Mary Ann, Thank you for choosing BreakFree on Cashel. We are sorry we did not meet your expectations and we appreciate you taking the time to submit your review. Kind Regards, Aaron

6/10 Okay

Jesus Ivan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ok hotel, very small rooms.
Stayed 2 nights in Mar 2024
Response from Aaron on 27 Mar 2024
Kia ora Jesus, Thank you for choosing BreakFree on Cashel for your accommodation during your visit to Christchurch. We trust you enjoyed your stay and we appreciate you taking the time to submit your rating. Kind Regards, Aaron

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Aaron on 11 Mar 2024
Kia ora Georgia, Thank you for choosing BreakFree on Cashel as your accommodation during your visit to Christchurch. It is good to see you enjoyed your stay and we appreciate your feedback. Kind Regards, Aaron

8/10 Good

Jan

Disliked: Property conditions & facilities
Very, very small room. Ok for one person. It reminded me of what a hostel might look like. Booked a shuttle but had to take a taxi when it didn’t come in time.
Stayed 1 night in Mar 2024
Response from Aaron on 10 Mar 2024
Kia ora Jan, Thank you for choosing BreakFree on Cashel as your accommodation during your visit to Christchurch. It is good to see you enjoyed your stay and we appreciate your feedback. Kind Regards, Aaron

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Used the hotel as a place to stay during a famiky members operation at Christchurch Hospital. Made it an easy walk or Uber. Parking at the hotel is very limited with first in first served. Would be nice if there was nore flexibility for breakfast room service even if a limted menu as that would have made our last morning easier as they werent in a position to sit in the dining area. Anyway yes id stay there again. We had a room on top floor.
Response from Aaron on 10 Mar 2024
Kia ora Craig, Thank you for choosing BreakFree on Cashel for your accommodation during your visit to Christchurch. It is good to hear you enjoyed your stay and we will definitely take your comments on board. Kind Regards, Aaron

8/10 Good

annie

Liked: Staff & service, property conditions & facilities
Friendly staffs , helpful. Curtains by the bed also helps for some privacy
Stayed 3 nights in Feb 2024
Response from Aaron on 10 Mar 2024
Kia ora Annie, Thank you for choosing BreakFree on Cashel as your accommodation during your visit to Christchurch. It is good to see you enjoyed your stay and we appreciate your feedback. Kind Regards, Aaron

6/10 Okay

Varun

Business traveller
Disliked: Cleanliness
I like the location and distance to all things Christchurch Central. The room was very small and not cleaned very well with the bathroom door covered in marks, the bed frame had a layer of dust and the sink had stains.
Stayed 3 nights in Feb 2024
Response from Aaron on 6 Mar 2024
Kia ora Varun, Thank you for choosing BreakFree on Cashel for your accommodation during your visit to Christchurch and we appreciate your feedback. Please accept our apologies for the lack of cleaning in your room and any inconvenience caused. I have discussed your comments with our Housekeeping team and thank you for bringing this to our attention. I assure you this is not our normal standards. Kind Regards, Aaron

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Aaron on 4 Mar 2024
Kia ora Lawrence, Thank you for choosing BreakFree on Cashel for your accommodation during your visit to Christchurch. We trust you enjoyed your stay and we appreciate you taking the time to submit your rating. Kind Regards, Aaron

8/10 Good

Vimlesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for what we needed it for. Thanks
Stayed 2 nights in Mar 2024
Response from Aaron on 4 Mar 2024
Kia ora vimlesh, Thank you for choosing BreakFree on Cashel as your accommodation during your visit to Christchurch. It is good to see you enjoyed your stay and we appreciate your feedback. Kind Regards, Aaron

6/10 Okay

Meredith

Liked: Staff & service
Not too bad for a three star but quite expensive for what you get. Fairly tired rooms which are tiny with no windows or natural light so a lower price point would be more realistic. Friendly staff and good location.
Stayed 1 night in Feb 2024
Response from Aaron on 4 Mar 2024
Kia ora Meredith, Thank you for choosing BreakFree on Cashel for your accommodation during your visit to Christchurch. We trust you enjoyed your stay and we appreciate you taking the time to submit your rating. Kind Regards, Aaron

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay at Breakfree. Always getting looked after well at this hotel and great breakfast.
Stayed 1 night in Feb 2024
Response from Aaron on 27 Feb 2024
Kia ora Aaron, Thank you for choosing BreakFree on Cashel as your accommodation during your visit to Christchurch. It is good to see you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Aaron

10/10 Excellent

Harry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. I highly recommend it. Very efficient And clean.
Stayed 1 night in Feb 2024
Response from Aaron on 27 Feb 2024
Kia ora Harry, Thank you for choosing BreakFree on Cashel as your accommodation during your visit to Christchurch. It is good to see you enjoyed your stay and we appreciate your feedback. Kind Regards, Aaron

8/10 Good

Maria

Stayed 5 nights in Feb 2024
Response from Aaron on 22 Mar 2024
Kia ora Maria, Thank you for choosing BreakFree on Cashel for your accommodation during your visit to Christchurch. We trust you enjoyed your stay and we appreciate you taking the time to submit your review. Kind Regards, Aaron

10/10 Excellent

jo

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably priced for accomodation in the heart of Christchurch. Friendly staff with an excellent breakfast option.
Stayed 1 night in Feb 2024
Response from Aaron on 26 Feb 2024
Kia ora Jo, Thank you for choosing BreakFree on Cashel for your accommodation during your visit to Christchurch. It is good to see you have enjoyed your stay and we appreciate you taking the time to provide us with your review. Kind Regards, Aaron

8/10 Good

Maxwell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty much heart of downtown for a good price. Room was a little small, but we are small people so it did not bother us.
Stayed 3 nights in Feb 2024
Response from Aaron on 26 Feb 2024
Kia ora Maxwell, Thank you for choosing BreakFree on Cashel for your accommodation during your visit to Christchurch. It is good to see you have enjoyed your stay and we appreciate you taking the time to provide us with your review. Kind Regards, Aaron

6/10 Okay

Joseph

Liked: Cleanliness, staff & service
The mattress was in a nook, so it was difficult to stretch out if you are tall.
Stayed 2 nights in Feb 2024
Response from Aaron on 21 Feb 2024
Kia ora Joseph, Thank you for choosing BreakFree on Cashel for your accommodation during your visit to Christchurch and we appreciate your feedback. The Inner Urban Double room is just one of the room types we have available at the Hotel with the likes of the queen and king rooms being larger in size. Kind Regards, Aaron

6/10 Okay

Brett

Liked: Cleanliness, staff & service
Great Hotel in the middle of Christchurch nice restaurant and bar. If you’re a big guy like me the rooms are fairly small but fine for a quick stay.
Stayed 2 nights in Feb 2024
Response from Aaron on 21 Feb 2024
Kia ora Brett, Thank you for choosing BreakFree on Cashel as your accommodation during your visit to Christchurch. It is good to see you enjoyed your stay and we appreciate your feedback. Kind Regards, Aaron

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to shopping and the awesome riverside market.
Stayed 1 night in Feb 2024
Response from Aaron on 22 Feb 2024
Kia ora Kerri, Thank you for choosing BreakFree on Cashel as your accommodation during your visit to Christchurch. It is good to see you enjoyed your stay and we appreciate your feedback. Kind Regards, Aaron

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small but had everything needed
Stayed 1 night in Feb 2024
Response from Aaron on 21 Feb 2024
Kia ora James, Thank you for choosing BreakFree on Cashel for your accommodation during your visit to Christchurch and it is great to hear you have enjoyed your stay. We appreciate you taking the time to submit your review and we hope to welcome you back soon. Kind Regards, Aaron

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place stayed twice in our holiday to NZ. Great property . Only downfall is they charge $25 for parking . And the parking is limited and can be full. We parked on the street after 8pm for free but have to be gone by 7am as it’s metered. Great accommodation just make sure you get a room where you can walk around the bed. Rm 224 was like being in a closet . We stayed in 323 which was considerably bigger and same price. Overall would recommend clean modern and as central as you can get.
Stayed 1 night in Feb 2024
Response from Aaron on 19 Feb 2024
Kia ora Jeff, Thank you for choosing BreakFree on Cashel for your accommodation during your visit to Christchurch. It is good to hear you enjoyed your stay and we will definitely take your comments on board. Kind Regards, Aaron

8/10 Good

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the hotel on our first night we stayed in rm 224 it was a shoe box . Our second stay was rm 323 much better . 224 was so small you could not walk around the bed. But overall a great place would recommend .
Stayed 1 night in Feb 2024
Response from Aaron on 19 Feb 2024
Kia ora Jeff, Thank you for choosing BreakFree on Cashel as your accommodation during your visit to Christchurch. It is good to see you enjoyed your stay and we appreciate your feedback. Kind Regards, Aaron

6/10 Okay

Robert

Travelled with family
Liked: Staff & service
Great location. Just be aware that some rooms are just a step up from a hostel. Small rooms that are very tricky for more than one person. Was clean and very affordable.
Stayed 2 nights in Feb 2024
Response from Aaron on 19 Feb 2024
Kia ora Robert, Thank you for choosing BreakFree on Cashel for your accommodation during your visit to Christchurch. We trust you enjoyed your stay and we appreciate you taking the time to submit your rating. Kind Regards, Aaron

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Aaron on 19 Feb 2024
Kia ora Nicole, Thank you for choosing BreakFree on Cashel as your accommodation during your visit to Christchurch. It is good to see you enjoyed your stay and we appreciate your feedback. Kind Regards, Aaron

4/10 Poor

Nicole

Liked: Staff & service
Disliked: Property conditions & facilities
Issue with the services. Very small rooms and bad breakfast
Stayed 1 night in Feb 2024
Response from Aaron on 19 Feb 2024
Kia ora Nicole, Thank you for choosing BreakFree on Cashel. We are sorry we did not meet your expectations and we appreciate you taking the time to submit your review. Kind Regards, Aaron

8/10 Good

Todd

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Aaron on 19 Feb 2024
Kia ora Todd, Thank you for choosing BreakFree on Cashel as your accommodation during your visit to Christchurch. It is good to see you enjoyed your stay and we appreciate your feedback. Kind Regards, Aaron

8/10 Good

Hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good space. I stayed in an internal room for two nights. It was very comfortable given the space and although small was very well played out There was a sound that was like hearing loud air conditioning in next room. This may not impact others but I wore earplugs to reduce the vibration noise I would stay in similar rooms going forward
Stayed 2 nights in Feb 2024
Response from Aaron on 13 Feb 2024
Kia ora Hayley, Thank you for choosing BreakFree on Cashel for your accommodation during your visit to Christchurch. It is good to hear you enjoyed your stay and we will definitely take your comments on board. Kind Regards, Aaron

6/10 Okay

Mr R.

Disliked: Staff & service
The staff could do with a bit of training in customer service, and the property is a bit worn (the lights in my room did not work properly), but the hotel is in a great location.
Stayed 2 nights in Feb 2024
Response from Aaron on 13 Feb 2024
Kia ora Mr R, Thank you for choosing BreakFree on Cashel for your accommodation during your visit to Christchurch. We trust you enjoyed your stay and we will definitely take your comments on board. Kind Regards, Aaron

10/10 Excellent

Clay, Silver Spring

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great
Stayed 1 night in Feb 2024
Response from Aaron on 13 Feb 2024
Kia ora Clay, Thank you for choosing BreakFree on Cashel as your accommodation during your visit to Christchurch. It is good to see you enjoyed your stay and we appreciate your feedback. Kind Regards, Aaron

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel. Room was very small with no window but it was a very reasonable price. You pay for what you get.
Stayed 2 nights in Feb 2024
Response from Aaron on 13 Feb 2024
Kia ora Paula, Thank you for choosing BreakFree on Cashel for your accommodation during your visit to Christchurch. It is good to see you have enjoyed your stay and we appreciate you taking the time to provide us with your review. Kind Regards, Aaron

6/10 Okay

Carl

Liked: Cleanliness, staff & service
Okay but smaller rooms not recommended had to upgrade
Stayed 2 nights in Feb 2024
Response from Aaron on 13 Feb 2024
Kia ora Carl, Thank you for choosing BreakFree on Cashel for your accommodation during your visit to Christchurch. We trust you enjoyed your stay and we appreciate your review. Kind Regards, Aaron

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V nice
Stayed 1 night in Jan 2024
Response from Aaron on 8 Feb 2024
Kia ora Greg, Thank you for choosing BreakFree on Cashel as your accommodation during your visit to Christchurch. It is good to see you enjoyed your stay and we appreciate your review. Kind Regards, Aaron

6/10 Okay

Harald Carl Bruce

Disliked: Cleanliness, property conditions & facilities
Double bed is hard over to one side - to share this bed, one person has to clamber over the other person to get in and out. Only suited to ONE PERSON. To top it off, we found out that we had been sleeping on broken AND missing slats. Was told it was our fault for not pulling apart the freshly serviced bed to do a bed inspection when we checked in.
Stayed 8 nights in Jan 2024
Response from Aaron on 8 Feb 2024
Kia ora Harald, Thank you for choosing Breakfree on Cashel. We are sorry that the Hotel did not meet your expectations and we will definitely take your comments on board. Please accept our apologies for the inconvenience caused with the broken bed slat and thank you for bringing this to our attention Kind Regards, Aaron

8/10 Good

Pam

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a superb location and has a safe, friendly vibe
Stayed 1 night in Feb 2024
Response from Aaron on 4 Feb 2024
Kia ora Pam, Thank you for choosing BreakFree on Cashel as your accommodation during your visit to Christchurch. It is good to see you enjoyed your stay and we appreciate your feedback. Kind Regards, Aaron

8/10 Good

Joseph B

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, clean and great price.
Stayed 3 nights in Jan 2024
Response from Aaron on 2 Feb 2024
Kia ora Joseph, Thank you for choosing BreakFree on Cashel as your accommodation during your visit to Christchurch. It is good to see you enjoyed your stay and we appreciate your feedback. Kind Regards, Aaron

8/10 Good

Errij

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the smallest room that I have been stay into but provide everything you need. I just like the location not far away from Riverside Market. View free parking after 5pm near the hotel was a bonus.
Stayed 2 nights in Jan 2024
Response from Aaron on 2 Feb 2024
Kia ora Errij, Thank you for choosing BreakFree on Cashel as your accommodation during your visit to Christchurch. It is good to see you enjoyed your stay and we appreciate your feedback. Kind Regards, Aaron

10/10 Excellent

Clay, Silver Spring

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a solo traveler,I can't say enough. Rooms are compact, but everything works well. Perfect for my needs, a bed,shower,bathroom,fridge,power outlets,TV. Breakfast option for 17NZ had hot options and very good.
Stayed 1 night in Jan 2024
Response from Aaron on 2 Feb 2024
Kia ora Clay, Thank you for choosing BreakFree on Cashel as your accommodation during your visit to Christchurch. It is good to see you enjoyed your stay and we appreciate your feedback. Kind Regards, Aaron

6/10 Okay

Prashant

Liked: Staff & service
Stayed 2 nights in Jan 2024
Response from Aaron on 2 Feb 2024
Kia ora Prashant, Thank you for choosing BreakFree on Cashel for your accommodation during your visit to Christchurch. We trust you enjoyed your stay and we appreciate you taking the time to submit your review. Kind Regards, Aaron

10/10 Excellent

Magnus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected
Stayed 2 nights in Jan 2024
Response from Aaron on 28 Jan 2024
Kia ora Magnus, Thank you for choosing BreakFree on Cashel for your accommodation during your visit to Christchurch. It is good to see you have enjoyed your stay and we appreciate you taking the time to provide us with your review. Kind Regards, Aaron

8/10 Good

donald

Liked: Amenities
Great location good value
Stayed 2 nights in Jan 2024
Response from Aaron on 28 Jan 2024
Kia ora Donald, Thank you for choosing BreakFree on Cashel for your accommodation during your visit to Christchurch. We trust you enjoyed your stay and we appreciate you taking the time to submit your rating. Kind Regards, Aaron

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a bit small so all the electronic devices and emf bothered my head other than that it was pleasant.. everything else was good 🙂
Stayed 2 nights in Jan 2024
Response from Aaron on 25 Jan 2024
Kia ora Mary, Thank you for choosing BreakFree on Cashel for your accommodation during your visit to Christchurch. It is good to hear you enjoyed your stay and we will definitely take your comments on board. Kind Regards, Aaron

8/10 Good

Levi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Rick on 24 Jan 2024
Kia ora Levi, Thanks for staying with us and rating us. Kind regards,

10/10 Excellent

Kim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff from the beginning ro end, great food & service. Room was clean yidy & cosy
Stayed 1 night in Jan 2024
Response from Aaron on 17 Jan 2024
Kia ora kim, Thank you for choosing BreakFree on Cashel as your accommodation during your visit to Christchurch. It is good to see you enjoyed your stay and we appreciate your feedback. Kind Regards, Aaron

6/10 Okay

Cathy

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Aaron on 18 Jan 2024
Kia ora Cathy, Thank you for choosing BreakFree on Cashel for your accommodation during your visit to Christchurch. We trust you enjoyed your stay and we appreciate your review. Kind Regards, Aaron

8/10 Good

Mahlet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Aaron on 16 Jan 2024
Kia ora Mahlet, Thank you for choosing BreakFree on Cashel as your accommodation during your visit to Christchurch. It is good to see you enjoyed your stay and we appreciate your review. Kind Regards, Aaron

8/10 Good

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff The room was very hot - despite air conditioning
Stayed 4 nights in Jan 2024
Response from Aaron on 11 Jan 2024
Kia ora Nathan, Thank you for choosing BreakFree on Cashel for your accommodation during your visit to Christchurch. We appreciate your feedback and I will have maintenance look into the Aircon in your room. Please accept our apologies for the inconvenience caused. Kind Regards, Aaron

8/10 Good

Harrison

Liked: Cleanliness, staff & service, property conditions & facilities
Good, cheap easy
Stayed 2 nights in Jan 2024
Response from Aaron on 8 Jan 2024
Kia ora Harrison, Thank you for choosing BreakFree on Cashel as your accommodation during your visit to Christchurch. It is good to see you enjoyed your stay and we appreciate your review. Kind Regards, Aaron

8/10 Good

Vinay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Aaron on 8 Jan 2024
Kia ora Vinay, Thank you for choosing BreakFree on Cashel as your accommodation during your visit to Christchurch. It is good to see you enjoyed your stay and we appreciate your review. Kind Regards, Aaron

8/10 Good

Doris

Liked: Cleanliness, staff & service, amenities
Die Lage der Unterkunft war perfekt, das Service 1A, nur in der zweiten Nacht wurde bis spät in der Nacht laut Musik gespielt, welche leider stark hörbar war. Ich musste bereits gegen 3:00am los, sodass ich kaum schlafen konnte. Ob die Musik vom Hotel selbst, von anderen Gästen oder von außen kam, kann ich leider nicht beurteilen.
Stayed 2 nights in Jan 2024
Response from Aaron on 8 Jan 2024
Kia ora Doris, Thank you for choosing BreakFree on Cashel as your accommodation during your visit to Christchurch. It is good to see you enjoyed your stay and we appreciate your review. Kind Regards, Aaron

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Aaron on 8 Jan 2024
Kia ora Linda, Thank you for choosing BreakFree on Cashel as your accommodation during your visit to Christchurch. It is good to see you enjoyed your stay and we appreciate your review. Kind Regards, Aaron