All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 364 out of 1002 reviews" "
10 - Excellent
364
Rating 8 - Good. 424 out of 1002 reviews" "
8 - Good
424
Rating 6 - Okay. 139 out of 1002 reviews" "
6 - Okay
139
Rating 4 - Poor. 40 out of 1002 reviews" "
4 - Poor
40
Rating 2 - Terrible. 35 out of 1002 reviews" "
2 - Terrible
35
8.8/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Good
Josie
Travelled with partner
28 Mar 2024
Liked: Staff & service
Great location for been in the city. Room size & bathroom ls are extremely small. Friendly staff.
Kia ora Mary Ann, Thank you for choosing BreakFree on Cashel. We are sorry we did not meet your expectations and we appreciate you taking the time to submit your review. Kind Regards, Aaron
6/10 Okay
Jesus Ivan
Travelled with family
22 Mar 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ok hotel, very small rooms.
Jesus Ivan
Stayed 2 nights in Mar 2024
Response from Aaron on 27 Mar 2024
Kia ora Jesus, Thank you for choosing BreakFree on Cashel for your accommodation during your visit to Christchurch. We trust you enjoyed your stay and we appreciate you taking the time to submit your rating. Kind Regards, Aaron
Kia ora Georgia, Thank you for choosing BreakFree on Cashel as your accommodation during your visit to Christchurch. It is good to see you enjoyed your stay and we appreciate your feedback. Kind Regards, Aaron
8/10 Good
Jan
9 Mar 2024
Disliked: Property conditions & facilities
Very, very small room. Ok for one person. It reminded me of what a hostel might look like. Booked a shuttle but had to take a taxi when it didn’t come in time.
Jan
Stayed 1 night in Mar 2024
Response from Aaron on 10 Mar 2024
Kia ora Jan, Thank you for choosing BreakFree on Cashel as your accommodation during your visit to Christchurch. It is good to see you enjoyed your stay and we appreciate your feedback. Kind Regards, Aaron
Used the hotel as a place to stay during a famiky members operation at Christchurch Hospital. Made it an easy walk or Uber. Parking at the hotel is very limited with first in first served. Would be nice if there was nore flexibility for breakfast room service even if a limted menu as that would have made our last morning easier as they werent in a position to sit in the dining area. Anyway yes id stay there again. We had a room on top floor.
Craig
Response from Aaron on 10 Mar 2024
Kia ora Craig, Thank you for choosing BreakFree on Cashel for your accommodation during your visit to Christchurch. It is good to hear you enjoyed your stay and we will definitely take your comments on board. Kind Regards, Aaron
Friendly staffs , helpful.
Curtains by the bed also helps for some privacy
annie
Stayed 3 nights in Feb 2024
Response from Aaron on 10 Mar 2024
Kia ora Annie, Thank you for choosing BreakFree on Cashel as your accommodation during your visit to Christchurch. It is good to see you enjoyed your stay and we appreciate your feedback. Kind Regards, Aaron
6/10 Okay
Varun
Business traveller
5 Mar 2024
Disliked: Cleanliness
I like the location and distance to all things Christchurch Central.
The room was very small and not cleaned very well with the bathroom door covered in marks, the bed frame had a layer of dust and the sink had stains.
Varun
Stayed 3 nights in Feb 2024
Response from Aaron on 6 Mar 2024
Kia ora Varun, Thank you for choosing BreakFree on Cashel for your accommodation during your visit to Christchurch and we appreciate your feedback. Please accept our apologies for the lack of cleaning in your room and any inconvenience caused. I have discussed your comments with our Housekeeping team and thank you for bringing this to our attention. I assure you this is not our normal standards. Kind Regards, Aaron
Kia ora Lawrence, Thank you for choosing BreakFree on Cashel for your accommodation during your visit to Christchurch. We trust you enjoyed your stay and we appreciate you taking the time to submit your rating. Kind Regards, Aaron
Kia ora vimlesh, Thank you for choosing BreakFree on Cashel as your accommodation during your visit to Christchurch. It is good to see you enjoyed your stay and we appreciate your feedback. Kind Regards, Aaron
6/10 Okay
Meredith
28 Feb 2024
Liked: Staff & service
Not too bad for a three star but quite expensive for what you get. Fairly tired rooms which are tiny with no windows or natural light so a lower price point would be more realistic. Friendly staff and good location.
Meredith
Stayed 1 night in Feb 2024
Response from Aaron on 4 Mar 2024
Kia ora Meredith, Thank you for choosing BreakFree on Cashel for your accommodation during your visit to Christchurch. We trust you enjoyed your stay and we appreciate you taking the time to submit your rating. Kind Regards, Aaron
Another great stay at Breakfree. Always getting looked after well at this hotel and great breakfast.
Aaron
Stayed 1 night in Feb 2024
Response from Aaron on 27 Feb 2024
Kia ora Aaron, Thank you for choosing BreakFree on Cashel as your accommodation during your visit to Christchurch. It is good to see you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Aaron
Great property. I highly recommend it. Very efficient And clean.
Harry
Stayed 1 night in Feb 2024
Response from Aaron on 27 Feb 2024
Kia ora Harry, Thank you for choosing BreakFree on Cashel as your accommodation during your visit to Christchurch. It is good to see you enjoyed your stay and we appreciate your feedback. Kind Regards, Aaron
8/10 Good
Maria
26 Feb 2024
Maria
Stayed 5 nights in Feb 2024
Response from Aaron on 22 Mar 2024
Kia ora Maria, Thank you for choosing BreakFree on Cashel for your accommodation during your visit to Christchurch. We trust you enjoyed your stay and we appreciate you taking the time to submit your review. Kind Regards, Aaron
Reasonably priced for accomodation in the heart of Christchurch. Friendly staff with an excellent breakfast option.
jo
Stayed 1 night in Feb 2024
Response from Aaron on 26 Feb 2024
Kia ora Jo, Thank you for choosing BreakFree on Cashel for your accommodation during your visit to Christchurch. It is good to see you have enjoyed your stay and we appreciate you taking the time to provide us with your review. Kind Regards, Aaron
Pretty much heart of downtown for a good price. Room was a little small, but we are small people so it did not bother us.
Maxwell
Stayed 3 nights in Feb 2024
Response from Aaron on 26 Feb 2024
Kia ora Maxwell, Thank you for choosing BreakFree on Cashel for your accommodation during your visit to Christchurch. It is good to see you have enjoyed your stay and we appreciate you taking the time to provide us with your review. Kind Regards, Aaron
6/10 Okay
Joseph
21 Feb 2024
Liked: Cleanliness, staff & service
The mattress was in a nook, so it was difficult to stretch out if you are tall.
Joseph
Stayed 2 nights in Feb 2024
Response from Aaron on 21 Feb 2024
Kia ora Joseph, Thank you for choosing BreakFree on Cashel for your accommodation during your visit to Christchurch and we appreciate your feedback. The Inner Urban Double room is just one of the room types we have available at the Hotel with the likes of the queen and king rooms being larger in size. Kind Regards, Aaron
6/10 Okay
Brett
21 Feb 2024
Liked: Cleanliness, staff & service
Great Hotel in the middle of Christchurch nice restaurant and bar. If you’re a big guy like me the rooms are fairly small but fine for a quick stay.
Brett
Stayed 2 nights in Feb 2024
Response from Aaron on 21 Feb 2024
Kia ora Brett, Thank you for choosing BreakFree on Cashel as your accommodation during your visit to Christchurch. It is good to see you enjoyed your stay and we appreciate your feedback. Kind Regards, Aaron
Very convenient to shopping and the awesome riverside market.
Kerri
Stayed 1 night in Feb 2024
Response from Aaron on 22 Feb 2024
Kia ora Kerri, Thank you for choosing BreakFree on Cashel as your accommodation during your visit to Christchurch. It is good to see you enjoyed your stay and we appreciate your feedback. Kind Regards, Aaron
Kia ora James, Thank you for choosing BreakFree on Cashel for your accommodation during your visit to Christchurch and it is great to hear you have enjoyed your stay. We appreciate you taking the time to submit your review and we hope to welcome you back soon. Kind Regards, Aaron
Great place stayed twice in our holiday to NZ. Great property . Only downfall is they charge $25 for parking . And the parking is limited and can be full. We parked on the street after 8pm for free but have to be gone by 7am as it’s metered. Great accommodation just make sure you get a room where you can walk around the bed. Rm 224 was like being in a closet . We stayed in 323 which was considerably bigger and same price. Overall would recommend clean modern and as central as you can get.
Jeff
Stayed 1 night in Feb 2024
Response from Aaron on 19 Feb 2024
Kia ora Jeff, Thank you for choosing BreakFree on Cashel for your accommodation during your visit to Christchurch. It is good to hear you enjoyed your stay and we will definitely take your comments on board. Kind Regards, Aaron
We liked the hotel on our first night we stayed in rm 224 it was a shoe box . Our second stay was rm 323 much better . 224 was so small you could not walk around the bed. But overall a great place would recommend .
Jeff
Stayed 1 night in Feb 2024
Response from Aaron on 19 Feb 2024
Kia ora Jeff, Thank you for choosing BreakFree on Cashel as your accommodation during your visit to Christchurch. It is good to see you enjoyed your stay and we appreciate your feedback. Kind Regards, Aaron
6/10 Okay
Robert
Travelled with family
17 Feb 2024
Liked: Staff & service
Great location. Just be aware that some rooms are just a step up from a hostel. Small rooms that are very tricky for more than one person. Was clean and very affordable.
Robert
Stayed 2 nights in Feb 2024
Response from Aaron on 19 Feb 2024
Kia ora Robert, Thank you for choosing BreakFree on Cashel for your accommodation during your visit to Christchurch. We trust you enjoyed your stay and we appreciate you taking the time to submit your rating. Kind Regards, Aaron
Kia ora Nicole, Thank you for choosing BreakFree on Cashel as your accommodation during your visit to Christchurch. It is good to see you enjoyed your stay and we appreciate your feedback. Kind Regards, Aaron
4/10 Poor
Nicole
14 Feb 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Issue with the services. Very small rooms and bad breakfast
Nicole
Stayed 1 night in Feb 2024
Response from Aaron on 19 Feb 2024
Kia ora Nicole, Thank you for choosing BreakFree on Cashel. We are sorry we did not meet your expectations and we appreciate you taking the time to submit your review. Kind Regards, Aaron
Kia ora Todd, Thank you for choosing BreakFree on Cashel as your accommodation during your visit to Christchurch. It is good to see you enjoyed your stay and we appreciate your feedback. Kind Regards, Aaron
Very good space. I stayed in an internal room for two nights. It was very comfortable given the space and although small was very well played out
There was a sound that was like hearing loud air conditioning in next room. This may not impact others but I wore earplugs to reduce the vibration noise
I would stay in similar rooms going forward
Hayley
Stayed 2 nights in Feb 2024
Response from Aaron on 13 Feb 2024
Kia ora Hayley, Thank you for choosing BreakFree on Cashel for your accommodation during your visit to Christchurch. It is good to hear you enjoyed your stay and we will definitely take your comments on board. Kind Regards, Aaron
6/10 Okay
Mr R.
11 Feb 2024
Disliked: Staff & service
The staff could do with a bit of training in customer service, and the property is a bit worn (the lights in my room did not work properly), but the hotel is in a great location.
Mr R.
Stayed 2 nights in Feb 2024
Response from Aaron on 13 Feb 2024
Kia ora Mr R, Thank you for choosing BreakFree on Cashel for your accommodation during your visit to Christchurch. We trust you enjoyed your stay and we will definitely take your comments on board. Kind Regards, Aaron
Kia ora Clay, Thank you for choosing BreakFree on Cashel as your accommodation during your visit to Christchurch. It is good to see you enjoyed your stay and we appreciate your feedback. Kind Regards, Aaron
Good hotel. Room was very small with no window but it was a very reasonable price. You pay for what you get.
Paula
Stayed 2 nights in Feb 2024
Response from Aaron on 13 Feb 2024
Kia ora Paula, Thank you for choosing BreakFree on Cashel for your accommodation during your visit to Christchurch. It is good to see you have enjoyed your stay and we appreciate you taking the time to provide us with your review. Kind Regards, Aaron
6/10 Okay
Carl
8 Feb 2024
Liked: Cleanliness, staff & service
Okay but smaller rooms not recommended had to upgrade
Carl
Stayed 2 nights in Feb 2024
Response from Aaron on 13 Feb 2024
Kia ora Carl, Thank you for choosing BreakFree on Cashel for your accommodation during your visit to Christchurch. We trust you enjoyed your stay and we appreciate your review. Kind Regards, Aaron
Kia ora Greg, Thank you for choosing BreakFree on Cashel as your accommodation during your visit to Christchurch. It is good to see you enjoyed your stay and we appreciate your review. Kind Regards, Aaron
Double bed is hard over to one side - to share this bed, one person has to clamber over the other person to get in and out. Only suited to ONE PERSON.
To top it off, we found out that we had been sleeping on broken AND missing slats. Was told it was our fault for not pulling apart the freshly serviced bed to do a bed inspection when we checked in.
Harald Carl Bruce
Stayed 8 nights in Jan 2024
Response from Aaron on 8 Feb 2024
Kia ora Harald, Thank you for choosing Breakfree on Cashel. We are sorry that the Hotel did not meet your expectations and we will definitely take your comments on board. Please accept our apologies for the inconvenience caused with the broken bed slat and thank you for bringing this to our attention Kind Regards, Aaron
This hotel has a superb location and has a safe, friendly vibe
Pam
Stayed 1 night in Feb 2024
Response from Aaron on 4 Feb 2024
Kia ora Pam, Thank you for choosing BreakFree on Cashel as your accommodation during your visit to Christchurch. It is good to see you enjoyed your stay and we appreciate your feedback. Kind Regards, Aaron
Kia ora Joseph, Thank you for choosing BreakFree on Cashel as your accommodation during your visit to Christchurch. It is good to see you enjoyed your stay and we appreciate your feedback. Kind Regards, Aaron
This is one of the smallest room that I have been stay into but provide everything you need. I just like the location not far away from Riverside Market. View free parking after 5pm near the hotel was a bonus.
Errij
Stayed 2 nights in Jan 2024
Response from Aaron on 2 Feb 2024
Kia ora Errij, Thank you for choosing BreakFree on Cashel as your accommodation during your visit to Christchurch. It is good to see you enjoyed your stay and we appreciate your feedback. Kind Regards, Aaron
As a solo traveler,I can't say enough. Rooms are compact, but everything works well. Perfect for my needs, a bed,shower,bathroom,fridge,power outlets,TV.
Breakfast option for 17NZ had hot options and very good.
Clay
Stayed 1 night in Jan 2024
Response from Aaron on 2 Feb 2024
Kia ora Clay, Thank you for choosing BreakFree on Cashel as your accommodation during your visit to Christchurch. It is good to see you enjoyed your stay and we appreciate your feedback. Kind Regards, Aaron
6/10 Okay
Prashant
29 Jan 2024
Liked: Staff & service
Prashant
Stayed 2 nights in Jan 2024
Response from Aaron on 2 Feb 2024
Kia ora Prashant, Thank you for choosing BreakFree on Cashel for your accommodation during your visit to Christchurch. We trust you enjoyed your stay and we appreciate you taking the time to submit your review. Kind Regards, Aaron
Kia ora Magnus, Thank you for choosing BreakFree on Cashel for your accommodation during your visit to Christchurch. It is good to see you have enjoyed your stay and we appreciate you taking the time to provide us with your review. Kind Regards, Aaron
8/10 Good
donald
25 Jan 2024
Liked: Amenities
Great location good value
donald
Stayed 2 nights in Jan 2024
Response from Aaron on 28 Jan 2024
Kia ora Donald, Thank you for choosing BreakFree on Cashel for your accommodation during your visit to Christchurch. We trust you enjoyed your stay and we appreciate you taking the time to submit your rating. Kind Regards, Aaron
The room was a bit small so all the electronic devices and emf bothered my head other than that it was pleasant.. everything else was good 🙂
Mary
Stayed 2 nights in Jan 2024
Response from Aaron on 25 Jan 2024
Kia ora Mary, Thank you for choosing BreakFree on Cashel for your accommodation during your visit to Christchurch. It is good to hear you enjoyed your stay and we will definitely take your comments on board. Kind Regards, Aaron
Great staff from the beginning ro end, great food & service. Room was clean yidy & cosy
Kim
Stayed 1 night in Jan 2024
Response from Aaron on 17 Jan 2024
Kia ora kim, Thank you for choosing BreakFree on Cashel as your accommodation during your visit to Christchurch. It is good to see you enjoyed your stay and we appreciate your feedback. Kind Regards, Aaron
6/10 Okay
Cathy
16 Jan 2024
Liked: Cleanliness
Cathy
Stayed 1 night in Dec 2023
Response from Aaron on 18 Jan 2024
Kia ora Cathy, Thank you for choosing BreakFree on Cashel for your accommodation during your visit to Christchurch. We trust you enjoyed your stay and we appreciate your review. Kind Regards, Aaron
Kia ora Mahlet, Thank you for choosing BreakFree on Cashel as your accommodation during your visit to Christchurch. It is good to see you enjoyed your stay and we appreciate your review. Kind Regards, Aaron
Awesome staff
The room was very hot - despite air conditioning
Nathan
Stayed 4 nights in Jan 2024
Response from Aaron on 11 Jan 2024
Kia ora Nathan, Thank you for choosing BreakFree on Cashel for your accommodation during your visit to Christchurch. We appreciate your feedback and I will have maintenance look into the Aircon in your room. Please accept our apologies for the inconvenience caused. Kind Regards, Aaron
Kia ora Harrison, Thank you for choosing BreakFree on Cashel as your accommodation during your visit to Christchurch. It is good to see you enjoyed your stay and we appreciate your review. Kind Regards, Aaron
Kia ora Vinay, Thank you for choosing BreakFree on Cashel as your accommodation during your visit to Christchurch. It is good to see you enjoyed your stay and we appreciate your review. Kind Regards, Aaron
8/10 Good
Doris
6 Jan 2024
Liked: Cleanliness, staff & service, amenities
Die Lage der Unterkunft war perfekt, das Service 1A, nur in der zweiten Nacht wurde bis spät in der Nacht laut Musik gespielt, welche leider stark hörbar war. Ich musste bereits gegen 3:00am los, sodass ich kaum schlafen konnte. Ob die Musik vom Hotel selbst, von anderen Gästen oder von außen kam, kann ich leider nicht beurteilen.
Doris
Stayed 2 nights in Jan 2024
Response from Aaron on 8 Jan 2024
Kia ora Doris, Thank you for choosing BreakFree on Cashel as your accommodation during your visit to Christchurch. It is good to see you enjoyed your stay and we appreciate your review. Kind Regards, Aaron
Kia ora Linda, Thank you for choosing BreakFree on Cashel as your accommodation during your visit to Christchurch. It is good to see you enjoyed your stay and we appreciate your review. Kind Regards, Aaron