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Reviews of Apollo Motel Christchurch

3 out of 5
Apollo Motel Christchurch
288 Riccarton Road, Riccarton, Christchurch

Reviews

8.8

Excellent

Rating 10 - Excellent. 191 out of 396 reviews" "
Rating 8 - Good. 154 out of 396 reviews" "
Rating 6 - Okay. 36 out of 396 reviews" "
Rating 4 - Poor. 11 out of 396 reviews" "
Rating 2 - Terrible. 4 out of 396 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

David

Travelled with partner
Liked: Amenities
Good
Stayed 1 night in Mar 2024

4/10 Poor

LUPING

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Very small space in the living area, sofa bed in bad condition and of bad quality, couldn't even handle my parents weight of 130kg combined so they didn't have any sleep as the sofa bed sank all the way down. Both the sofa bed and arm chair are very dirty. Kitchen is tiny and basically no dining area, could barely walk with the dining table there. Bathroom window and shower aren't clean. Very noisy as it's right next to the big road. Overall is an unpleasant experience won't go back there again not even for cheaper price.
Stayed 2 nights in Mar 2024

6/10 Okay

Jenny

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the beds were comfortable and you couldn't hear the road noise but sadly the unit was extremely dirty. There was a large crack in the toilet bowl, no soap, only half a roll of toilet paper for a family of 4 and no complimentary milk. The complex in general was rather run down
Stayed 2 nights in Dec 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Glenn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Jay on 29 Aug 2023
Hi Glenn - Thank you for choosing to stay with us and for taking the time to write this review. This is greatly appreciated. We will certainly use your feedback to fine-tune our operations and I hope that we have the pleasure of welcoming you back in the future. Wish you all the best.

2/10 Terrible

fiona

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is an emergency accommodation motel it seems. Unit 2 has been over used. Need a complete renovation and new furniture which is dirty and stinks. U can hear the people above through the floors. Room in poor condition. No money spent to upgrade it for non-emergency housing use. Bedding towels are a nice token in otherwise a run down place. Should tell people that emergency accom is onsite.
Response from Jay on 26 Jul 2023
Hi Fiona- Thank you for choosing to stay with us and for taking the time to write this review. This is greatly appreciated. We will certainly use your feedback to fine-tune our operations and I hope that we have the pleasure of welcoming you back in the future. Wish you all the best.

2/10 Terrible

Kimberley

Stayed 2 nights in Jun 2023
Response from Jay - Apollo Motel on 3 Jul 2023
Dear Kimberley - Thank you for choosing to stay with us and for taking the time to write this review. This is greatly appreciated. We will certainly use your feedback to fine-tune our operations and I hope that we have the pleasure of welcoming you back in the future. Wish you all the best.

10/10 Excellent

Rachel

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Handy that the keys were left for us as we arrived quite late at night
Stayed 1 night in Apr 2023
Response from Jay - Apollo Motel on 30 Apr 2023
Hi Rachel - Thank you for choosing to stay with us and for taking the time to give us a review. This is greatly appreciated. We would love to welcome you back when your travels bring you to Christchurch. Thank you again! Kind Regards

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2023
Response from Jay, Apollo Motel on 18 Mar 2023
Hi Fay - Thank you for choosing to stay with us and for taking the time to give us a review. This is greatly appreciated. We would love to welcome you back when your travels bring you to Christchurch. Thank you again!Kind Regards

6/10 Okay

valerie

not much
Stayed 1 night in Feb 2023
Response from Jay Apollo Motel on 8 Feb 2023
Dear Guest - Thank you so much for staying with us and for taking the time to post this review. We would love to welcome you back when you are in Christchurch again. Kind Regards.

4/10 Poor

Jodie

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Every aspect of the property would benefit from a very good clean. On the plus side the sheets and towels were clean, and the staff seemed friendly.
Stayed 2 nights in Jan 2023
Response from Jay on 20 Jan 2023
Hi Jodie - Thank you for staying with us and for this written review. While we want to maintain and grow our service in a few things including our room decoration, we also do not anticipate making immediate changes to everything due to the pandemic impact. But we will certainly use your feedback to fine-tune our operations and I hope that we have the pleasure of welcoming you back in the future. Wish you all the best :-) Jay Apollo Motel

8/10 Good

John William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away
Handy to public transport
Stayed 3 nights in Jan 2023
Response from Jay Apollo Motel on 20 Jan 2023
Hi John - Thank you for choosing to stay with us and for taking the time to write this review. This is greatly appreciated. We would love to welcome you back when your travels bring you to Christchurch. Thank you again! Kind Regards

4/10 Poor

Stephen

Travelled with family
Disliked: Amenities, property conditions & facilities
Furniture was very dirty. Rooms need updating.
Response from Jay on 12 Jan 2023
Hi Stephen - Thank you for choosing to stay with us and for taking the time to write this review. This is greatly appreciated. We will certainly use your feedback to fine-tune our operations and I hope that we have the pleasure of welcoming you back in the future. Wish you all the best.

10/10 Excellent

Chanelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable ~ good job.
Response from Jay - Apollo Motel on 27 Dec 2022
Dear Guest - Thank you so much for staying with us and for taking the time to post this lovely review. We would love to welcome you back when you are in Christchurch again. Kind Regards.

4/10 Poor

Charlotte

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty room/bathroom over priced and had a bad smell
Stayed 1 night in Nov 2022
Response from Jay on 29 Nov 2022
Hi Charlotte. Thank you for staying with us and for this written review. While we want to maintain and grow our service in a few things including our room decoration, we also do not anticipate making immediate changes to everything. But we will certainly use your feedback to fine-tune our operations and I hope that we have the pleasure of welcoming you back in the future. Wish you all the best.

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, fresh and tidy but the shower cubicle could do with an upgrade/tidy up. The door lock needs to be fixed as had to try numerous times to get fire to open and had to get help getting in on one occasion.
Stayed 2 nights in Oct 2022
Response from Jay on 15 Nov 2022
Hi Barbara - Thank you for choosing to stay with us and for taking the time to write this review. This is greatly appreciated. We will certainly use your feedback to fine-tune our operations and I hope that we have the pleasure of welcoming you back in the future. Wish you all the best.

10/10 Excellent

Philippa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed, great shower, handy location, helpful staff
Stayed 2 nights in Sep 2022
Response from Jay on 7 Oct 2022
Hi Phillippa - Thank you for choosing to stay with us and taking the time to write this lovely review. This is greatly appreciated. We would love to welcome you back when your travels bring you to Christchurch. Thank you again!Kind Regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good value accomo
good value for money, clean, a bit tired. Needs new mattresses Noisy but only because on a busy road and was quiet in middle of night
Stayed 1 night in Sep 2022
Response from Jay on 30 Sept 2022
Hi Jeffery - Thank you for choosing to stay with us and for taking the time to review us.

10/10 Excellent

Jeffery

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very enjoyable stay . The rooms are very spacious and quiet. The host is very helpful. Thoroughly recommend !
Stayed 1 night in Sep 2022
Response from Jay on 30 Sept 2022
Hi Jeffery - Thank you for choosing to stay with us and for taking the time to write this lovely review.

10/10 Excellent

Jeffery

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a visit
The host is very helpful and friendly . The rooms are big and price is fair .
Stayed 1 night in Sep 2022
Response from Jay on 30 Sept 2022
Hi Jeffery - Thank you for choosing to stay with us and for taking the time to write this lovely review.

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2022

6/10 Okay

Monica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2022
Response from Tiffany on 11 Jul 2022
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Great stay, nice and tidy and good on price
Stayed 6 nights in Jul 2021
Response from Jay on 29 Jul 2021
Hi Matthew- Thank you for choosing to stay with us and for taking the time to write this lovely review. This is greatly appreciated. We would love to welcome you back when your travels bring you to Christchurch. Thank you again! Kind Regards, Jay Apollo Motel

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service
Unfortunately the noise of riccarton road ruined our stay here. We got no sleep because we are light sleepers so probably no good for people needing sleep
Stayed 1 night in Jul 2021
Response from Jay on 29 Jul 2021
Dear Guest - Thank you for staying with us and for this written review. We are sorry that the road work on Riccarton road brings you a bad experience. But we will certainly use your feedback to fine-tune our operations and I hope that we have the pleasure of welcoming you back in the future. Wish you all the best :-) Jay Apollo Motel

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Tiffany on 23 Jul 2021
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location was good, had everything we needed, however a few shabby things in the room if had been removed or fixed would have made it look so much better.
Stayed 2 nights in Jul 2021
Response from Tiffany on 23 Jul 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. thanks
Stayed 2 nights in May 2021
Response from Tiffany on 12 May 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021
Response from Tiffany on 19 Apr 2021
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property has deteriorated over time. I have stayed at this motel at least 5 times over the past few years and have always been happy with the rooms. This time the rooms were unclean and the fixtures and fittings are neglected. We asked to change rooms because the toilet seat was in a terrible condition.
Stayed 1 night in Mar 2021
Response from Tiffany on 7 Mar 2021
Dear Jenny, Thank you for staying with us. I apologize that you feel uncomfortable with the old toilet seat during your stay. We were really happy to have been told from you about the issues so we could take an action straight away. We did appreciate your understanding. We are planning to do some maintenance recently. I hope that we have the pleasure of welcoming you back in the future. Wish you all the best!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The staff here were so friendly snd helped me out happily when I accidentally booked the wrong date, they were friendly and helpful on check in . The motel itself is satisfactory and quiet despite the busy street
Stayed 1 night in Feb 2021
Response from Tiffany on 15 Feb 2021
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Felicity

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2021
Response from Tiffany on 4 Feb 2021
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fact that the entrance was on a side street making it easier to get in and out, than if it was onto busy Riccarton Rd.
Stayed 1 night in Oct 2020
Response from Tiffany on 20 Oct 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Jenny, Greymouth

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
In a good position and close to everything that we wanted to see.
Stayed 1 night in Oct 2020
Response from Tiffany on 12 Oct 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

MikeHoldaway, Blenheim

Travelled with partner
Liked: Staff & service
Parking was very slim. Parking spots very small, not enough for all the units. Not the Motels fault but roadworks making it doubly difficult to get in and out of the driveway
Stayed 2 nights in Sep 2020
Response from Tiffany on 28 Sept 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Cannot recall anything being extra special,but it was clean and comfortable.
Stayed 1 night in Sep 2020
Response from Tiffany on 9 Sept 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanand cosy at a great price 👍
Clean and cosy. Great to have cooking facilities. Great shower and comfortable beds.
Stayed 2 nights in Mar 2020
Response from Jay on 2 Apr 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Emily, Otago

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Friendly staff. Clean and comfortable. Could use a tidy up in places but overall great stay.
Stayed 3 nights in Feb 2020
Response from Tiffany on 5 Mar 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Jay on 15 Feb 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Tiffany on 14 Feb 2020
Thanks for staying with us and your lovely review.

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
In need of a facelift. Tired furnishings. No tv in bedroom.
Stayed 1 night in Feb 2020
Response from Jay on 13 Feb 2020
Thank you for staying with us and for this written review. While we want to maintain and grow our service in a few things including our room decoration, we also do not anticipate making immediate changes to everything. But we will certainly use your feedback to fine-tune our operations and I hope that we have the pleasure of welcoming you back in the future. Wish you all the best :-) Jay Apollo Motel

8/10 Good

Kerrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay at Apollo.
Great stay at Apollo motel had booked a deluxe queen suite , queen bed and 1 twin as I traveled with my daughter liked the sound of the bigger suite , got put into a 1 bedroom unit but I asked to swap back, they did this with no fuss. Good price and friendly helpful staff. Nice clean light suite , good shower pressure.
Stayed 2 nights in Feb 2020
Response from Tiffany on 11 Feb 2020
Thanks for staying with us and your lovely review.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and clean. very thing needed was there. Lovely staff and helpful. Enjoyed our stay.
Stayed 4 nights in Jan 2020
Response from Tiffany on 13 Jan 2020
Thanks for staying with us and your lovely review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Jay on 11 Jan 2020
Thanks for staying with us and your lovely review.

8/10 Good

Smiljana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Host was so helpful when neded ,need new toaster and Stowe take for ever to cook samting
Stayed 5 nights in Jan 2020
Response from Tiffany on 9 Jan 2020
Thank you for choosing to stay with us at the Apollo Motel and taking the time to write your review, as every comment is very important to us. Take care and we look forward to meeting you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019
Response from Tiffany on 28 Dec 2019
Thank you for choosing to stay with us at the Apollo Motel and taking the time to write your review, as every comment is very important to us. Take care and we look forward to meeting you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location. clean tidy compact unit. comfortable bed. Ideal for overnight stay.
Stayed 1 night in Dec 2019
Response from Tiffany on 28 Dec 2019
Thank you for choosing to stay with us at the Apollo Motel and taking the time to write your review, as every comment is very important to us. Take care and we look forward to meeting you again.

8/10 Good

GUIT MI

Travelled with family
Liked: Staff & service
Average.
Stayed 5 nights in Dec 2019
Response from Jay on 22 Dec 2019
Thank you for choosing to stay with us at the Apollo Motel and taking the time to write your review, as every comment is very important to us. Take care and we look forward to meeting you again.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very good and clean, close to food shop, helpful staff
Stayed 1 night in Dec 2019
Response from Tiffany on 18 Dec 2019
Thank you for choosing to stay with us at the Apollo Motel and taking the time to write your review, as every comment is very important to us. Take care and we look forward to meeting you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2019
Response from Tiffany on 11 Dec 2019
Thank you for choosing to stay with us at the Apollo Motel and taking the time to write your review, as every comment is very important to us. Take care and we look forward to meeting you again.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
every thing was fine.. They found us a downstairs unit. and sorted out the television for us.
Stayed 2 nights in Nov 2019
Response from Tiffany on 25 Nov 2019
Thank you for choosing to stay with us at the Apollo Motel and taking the time to write your review, as every comment is very important to us. Take care and we look forward to meeting you again.