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"excellent room with comfortable bed. hotel staff is really great, they unlocked my safe box within minutes of contacting them. breakfast was great too. "

"Went there to celebrate my Wife's Birthday and she was upset with the stay. Do not book this hotel by looking at pictures. It’s not how it looks. And hotel wants to demand more money when asked for the room showed in picture. Also before booking I tried calling hotel for room confirmation but “No answer”. After booking called hotel to inform about late arrival “no answers”. Even Expedia Agent tried contacting 2-3 times they did not answer them as well. Well thanks to Expedia they are always there for support."

"Perfect location, friendly staff. "

"Staff were fabulous, even carried my bag to the room up 3 flights of stairs...made sure that I was safe and that the taxi showed up on time whenever i ordered it!"

"This hotel is nowhere near 5 stars. From the moment we arrived, the experience was disappointing. The staff was consistently rude, and the maids in particular were extremely unpleasant. The room itself was unacceptable — there was mold in the bathroom, the curtains were stained, and the toiletries provided were of the cheapest quality. Breakfast was by far the worst part: almost no options, the food was cold, and completely inedible. Overall, this stay was a huge letdown. I would not recommend this hotel to anyone looking for even a basic standard of comfort and service. "

"I stay there every time I go to Adessa"

"Great hotel in the center of Odessa. Kind and welcoming staff. Highly recommended "