Choc Holidays from NZ$5,100

The resort was nice. Price for lunch and dinner were a little on the higher side. It would have been nice to get at least water for free for the nights we were there. Location was great. We had taken the transport for the Friday Street party from them, but I think it was a little high for about a 10 min ride. Pool was nice and breakfast was delicious. Staff were very polite and respectful too.

One of the best vacations we've ever been on.

It was a total excellent stay minus the television. I used my Netflix to offset this, but everything else was top notch...

This review was for the bay gardens beach resort, as Sapphire was not opened when we went at the end of May/June. When we booked in Nov the previous year, it was supposed to open in Jan. When we checked directly with the resort in Apr, 6 weeks before our arrival, they further confirmed our room would be available. 3 weeks later, they said it would not be open and put us in 2 rooms at bay gardens. Judging by the construction and pace of work, it would be shocking if it will be opened before July or Aug, but looks like it will be very nice when it opens. As for Bay Gardens beach, the staff, particularly our butlers Prisca and Nage were phenomenal, as well as V from the excursion desk. They helped do special things for our anniversary as well as our sons birthday, and reserved areas on beach and by pool for us, as well as getting drinks and making reservations for us. The staff at the spa was also nice. The place NEEDS the new restaurant at sapphire to open. The restaurant on site was ok, though pretty slow. The other properties (hotel, inn and marina) look old and dated and we only had a drink there waiting for shuttle. The rooms at bay gardens beach were ok, though a bit dated and had some maintenance/ant issues. Maintenance and housekeeping were pretty quick to address what they could, but our entire reason for booking was to get a brand new all inclusive (we had booked the 3 br beachfront villa with private pool), so were expecting more for what we paid. Pool and beach good.

Definitely love this property. It is nice that it is literally steps from the beach. Got to tour their next door resort they are opening, absolutely beautiful. Everyone here was soo welcoming and accommodating. We tried to do their watersport but unfortunately it didn't work out. The rooms are nice and spacious. I would say the only negative was the beds. You can feel the springs through the mattress. Not comfortable but we enjoyed our time so we didn't let it bother us! My two teenage daughters had a great time at the Waterpark. Highlight for all of us was the catamaran trip! The beach and property were absolutely beautiful! Would definitely recommend!