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"The hotel is incredibly close to the main attraction however it is very basic. it is clean and has decent food for purchase, shower pressure is 1/10 the sink has more flow. i used a cup to splash myself from the sink to the shower just to get the soap off my body. I did not dare to wash my hair. I ended up checking out early and driving to the city for a hot shower."

"Hotel Guayaha is a recommendation for anyone in the area. Great glamping experience and the staff couldn’t be better."

"The staff is friendly, the free breakfast is great, the place is in a good area, near the park and a mall, I will stay there again when I go back to Coban. "

"Staff was very helpful and friendly. It was very clean but the property was a bit dated although still lovely. It was quiet at night. Staff had limited English if you’re dependent on that. Breakfast was delicious with good coffee. Beds were a bit hard but I still slept fine!."

"Staff were really friendly and helpful. Rooms were great for the price - no a/c but fan provided in the room, beds are quite firm (but I like that). Had booked cabin with private bathroom - tin roof could be quite noisy with things falling from the trees - but didn’t bother us too much. Two swimming pools - that seem warmer than the river. Great area to relax on and water slide into the river itself is good fun. Restaurant and bar are very reasonably priced. Only thing that would really make this place amazing would be hot water for the showers. :) parking is pretty straightforward."

"Nice spot to relax"

"This is a nice old hotel. Rooms were clean, staff was effective, the courtyard gardens were awesome. Breakfast was delicious. "

"clean room, beautiful yard, and delicious breakfast."

"The room was very small. The bathroom floor was one step higher than the room, which could be dangerous when one gets up at night to use it due to poor lighting and sleepiness. However, these are all minor issues comparing with what we encountered upon check-in at the front desk. We were told that while Expedia informed the hotel of my reservation, it didn't send the payment to the hotel, so I had to pay to the hotel. I made a credit card payment as demanded, and recieved only a credit card receipt but no hotel receipt stating the purpose of the charge. Later on, after multiple inquires about the double payments, the hotel conceded that their receptionist had made a mistake and the payment "was cancelled". After more than 10 days, the payment is still on my credit card account and further inquiries from me received no response from the hotel."