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"The staff was very nice and helpful. I would stay there again."

"Very friendly and accommodating hosts. They prepared us an amazing 4 course meal for dinner and a beautiful breakfast. We played games after dinner and they helped with suggestions about what to do in the area. "

"The owner who was only the other person there was very kind and drove me up to the bus stop with my heavy luggage in very snowy, icy conditions, beautiful views, winter wonderland of snow and ice. incredible views."

"Service was impeccable. The premises were very pretty and we love the trees and the surroundings. Breakfast was also wonderful. "

"Clean room, helpful staff excellent breakfast "

"9月で20度以下になる日だったのですが、まだ暖房が出ないと言われました。長袖があったからまだよかったですが、予約時にアナウンスがあれば良かったなと思いました。到着後フロントマンの方が丁寧に説明していただけたのでそこまで嫌な気持ちにはならなかったのですが、やはり冷え込みましたので、ちょっと引っかかりました。"

"An excellent resort for an unique onsen experience and variety of food. This property is popular amongst travellers with young kids."

"前日に別の場所に泊まりここは2泊目です。前泊の長所をそれぞれ足せば良かったのですが、歯ブラシが無いのとWi-Fiが非常に繋がりにくい(前泊はOK) 逆に前泊はドライヤー無し、タオル無しとそれぞれ足りないものが違い、残念です"

"Good out of season place, large dog friendly, boxer!"

"It's a very comfortable facility, although the hotel looks old. "

"Wonderful fully self-contained space in an amazing location. A real gem. I wish we stayed longer!"

"蓼科湖を眺めながらの美味しい朝食が最高でした。"

"We were made to feel so welcome here and would love to stay again. The hosts were wonderful, so friendly and made this an unforgettable stay in an incredibly beautiful location. Would highly recommend!"

"Spotless room and the staff was amazing. Nazar and Mariya were awesome!!"

"Cabin is nice and clean, comes with well and full equipped kitchen. Easy check-in with email sent by 1500hrs sharp. As it is winter during our visit, many shops and restaurants weren’t open for business. So getting food from restaurants was almost impossible. But overall we had a good time chilling in the cabin, overlooking Lake Shirakaba. "

"It was a nice Japanes experience with the futon on the floor. Only two points negative. There was no towels for the shower unless you rented it for 200 yen. Breakfast was only croissants with coffee, juice,butter and jam. "

"Awesome place but note the breakfast is Japanese style"

"The hotel is conveniently located and within walking distance from places of interest, such as the Matsumoto Castle, Nawate Street."