Terrace/patio

Reviews of Trump International Hotel & Tower Chicago

5 out of 5
Trump International Hotel & Tower Chicago
401 N Wabash Ave, Chicago, IL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 893 out of 1140 reviews" "
Rating 8 - Good. 121 out of 1140 reviews" "
Rating 6 - Okay. 58 out of 1140 reviews" "
Rating 4 - Poor. 34 out of 1140 reviews" "
Rating 2 - Terrible. 34 out of 1140 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Katrina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful Hotel. Very clean & spa like. Wonderful pool/gym/locker room area. Staff very nice. Food was excellent.
Stayed 4 nights in Mar 2024
Response from Hotel Management on 29 Mar 2024
Dear Katrina, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall service was perfect!
Stayed 3 nights in Mar 2024
Response from Hotel Management on 29 Mar 2024
Dear Gregory, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was just perfect. Liked the spa workout area as well. Staff very nice. We were there for New Year’s Eve. Highly recommend staying there. Watched fireworks from balcony. Good music entertainment and good
Stayed 2 nights in Dec 2023
Response from Hotel Management on 28 Mar 2024
Dear Julie, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team

6/10 Okay

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hotel Management on 28 Mar 2024
Dear Tiffany, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So very comfortable and beautifully kept. Great views from all spots in the hotel.
Stayed 1 night in Mar 2024
Response from Hotel Management on 26 Mar 2024
Dear Steven, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team

10/10 Excellent

Vita

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely Beautiful inside and out. From the moment you drive up to the hotel to checking out. You get the best service!
Stayed 2 nights in Mar 2024
Response from Hotel Management on 26 Mar 2024
Dear Vita, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team

10/10 Excellent

evaldas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goog
Stayed 2 nights in Feb 2024
Response from Hotel Management on 26 Mar 2024
Dear Evaldas, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team

10/10 Excellent

Moses

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with amenities
Stayed 2 nights in Mar 2024
Response from Hotel Management on 26 Mar 2024
Dear Moses, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team

10/10 Excellent

Tatiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing experience, I highly recommend it, staff polite and very efficient, room very clean , comfortable bed, adorable bathroom, modern and new furniture, stunning view to the Chicago lake
Stayed 2 nights in Mar 2024
Response from Hotel Management on 26 Mar 2024
Dear Tatiana, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team

10/10 Excellent

Otany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property location is the best, we spent the St. Patrick’s weekend and were able to view the event from the hotel. The staff very friendly and super attentive, went out of their way to help whatever needs we could have during our stay. The rooms are amazing, very well maintained and spotless.
Stayed 3 nights in Mar 2024
Response from Hotel Management on 22 Mar 2024
Dear Otany, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team

10/10 Excellent

?

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very hospitality and the room was clean and has great view.
Stayed 1 night in Mar 2024
Response from Hotel Management on 21 Mar 2024
Dear Guest, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team

2/10 Terrible

Muad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not what I was expecting from Trump towers
Stayed 1 night in Mar 2024
Response from Hotel Management on 22 Mar 2024
Dear Muad, Thank you for recently staying with us at the Trump International Hotel and Tower Chicago. We value each guest, as we know that you have a choice when deciding where to stay while here in Chicago on business or pleasure. We strive to exceed our guest expectations by providing the right room, the right technology and the right service to make every stay relaxing, invigorating, stimulating and filled with positive interactions. I have noted your rating and I assure you we will look at this as an opportunity for improvement. Thank you again for your feedback, we truly appreciate knowing about our guest’s experiences so we can celebrate our successes and address our challenges to better serve you in the future. We look forward to your return when you are in the area again. Sincerely, Gabriel Constantin General Manager

10/10 Excellent

Nick, Heath

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, amazing hotel.
Stayed 4 nights in Mar 2024
Response from Hotel Management on 19 Mar 2024
Dear Nick, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience, friendly staff
Stayed 1 night in Mar 2024
Response from Hotel Management on 16 Mar 2024
Dear Amanda, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team

10/10 Excellent

margreat

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the perfect hotel
Stayed 1 night in Mar 2024
Response from Hotel Management on 14 Mar 2024
Dear Margreat, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team

10/10 Excellent

denzel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view
Stayed 1 night in Mar 2024
Response from Hotel Management on 13 Mar 2024
Dear Denzel, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team

10/10 Excellent

Lamprini

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, views…
Stayed 2 nights in Mar 2024
Response from Hotel Management on 13 Mar 2024
Dear Lamprini, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team

10/10 Excellent

ernie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Management on 28 Mar 2024
Dear Ernie, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team

10/10 Excellent

Aidar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Notch !
Stayed 2 nights in Mar 2024
Response from Hotel Management on 6 Mar 2024
Dear Aidar, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team

8/10 Good

Alec, Pasadena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We LOVED the location of the property the hotel room was nice and clean just a little small the lobby was small too but overall we had a great time!
Stayed 3 nights in Feb 2024
Response from Hotel Management on 5 Mar 2024
Dear Alec, Thank you for recently staying with us at the Trump International Hotel and Tower Chicago. We value each guest, as we know that you have a choice when deciding where to stay while here in Chicago on business or pleasure. We strive to exceed our guest expectations by providing the right room, the right technology and the right service to make every stay relaxing, invigorating, stimulating and filled with positive interactions. I have noted your rating in regards to the lobby and I assure you we will look at this as an opportunity for improvement. Thank you again for your feedback, we truly appreciate knowing about our guest’s experiences so we can celebrate our successes and address our challenges to better serve you in the future. We look forward to your return when you are in the area again. Sincerely, Gabriel Constantin General Manager

10/10 Excellent

giuseppe

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The luxurious building from the inside and out is impeccable. The staff is eager to assist with any issues you may have and the friendliness is very appreciated.
Stayed 1 night in Feb 2024
Response from Hotel Management on 5 Mar 2024
Dear Giuseppe, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team

10/10 Excellent

Yasir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s one of the best hotels I stay in my life.
Response from Hotel Management on 5 Mar 2024
Dear Yasir, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team

10/10 Excellent

chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed with everything. Pablo even upgraded our room what a wonderful experience
Stayed 2 nights in Feb 2024
Response from Hotel Management on 5 Mar 2024
Dear Chris, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team

10/10 Excellent

Iryna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved the hotel! It’s beautiful, clean, the stuff is very friendly. The views from the hotel room were amazing! Definitely five ⭐️⭐️⭐️⭐️⭐️! Will be happy to return back soon. Highly recommend!
Stayed 2 nights in Feb 2024
Response from Hotel Management on 5 Mar 2024
Dear Iryna, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team

10/10 Excellent

DANIELA, LAFAYETTE

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very nice, Eviana was very courteous and helpful at check out .
Stayed 5 nights in Feb 2024
Response from Hotel Management on 5 Mar 2024
Dear Daniela, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 1 night in Feb 2024
Response from Hotel Management on 5 Mar 2024
Dear Carlos, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Hotel Management on 5 Mar 2024
Dear Yi, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team

6/10 Okay

Cheryl, Arlington Heights

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room descriptions during the booking process are very misleading. Would not have booked the superior room if I knew how inferior it was to the delux room.
Stayed 1 night in Feb 2024
Response from Hotel Management on 5 Mar 2024
Dear Cheryl, Thank you for recently staying with us at the Trump International Hotel and Tower Chicago. We value each guest, as we know that you have a choice when deciding where to stay while here in Chicago on business or pleasure. We strive to exceed our guest expectations by providing the right room, the right technology and the right service to make every stay relaxing, invigorating, stimulating and filled with positive interactions. I have noted your rating in regards to the booking process and I assure you we will look at this as an opportunity for improvement. Thank you again for your feedback, we truly appreciate knowing about our guest’s experiences so we can celebrate our successes and address our challenges to better serve you in the future. We look forward to your return when you are in the area again. Sincerely, Gabriel Constantin General Manager

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Feb 2024
Response from Hotel Management on 20 Feb 2024
Dear Scott, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team

8/10 Good

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Hotel Management on 21 Mar 2024
Dear Brandon, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team

10/10 Excellent

Satish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property to stay at. One of the best in downtown Chicago
Stayed 2 nights in Feb 2024
Response from Hotel Management on 20 Feb 2024
Dear Satish, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team

10/10 Excellent

Allan

Stayed 1 night in Feb 2024
Response from Hotel Management on 21 Mar 2024
Dear Allan, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team

10/10 Excellent

William

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024
Response from Hotel Management on 20 Feb 2024
Dear William, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team

10/10 Excellent

skyler

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trump tower is always clean and offers a very friendly staff willing to help in any way
Stayed 2 nights in Feb 2024
Response from Hotel Management on 20 Feb 2024
Dear Skyler, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team

10/10 Excellent

Evelyn Cancio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Feb 2024
Response from Hotel Management on 20 Feb 2024
Dear Evelyn Cancio, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team

10/10 Excellent

Mark

Stayed 1 night in Feb 2024
Response from Hotel Management on 21 Mar 2024
Dear Mark, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team

10/10 Excellent

Anay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Nice place to stay.
Stayed 2 nights in Feb 2024
Response from Hotel Management on 15 Feb 2024
Dear Anay, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team

10/10 Excellent

Jonathan

Stayed 1 night in Feb 2024
Response from Hotel Management on 21 Mar 2024
Dear Jonathan, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible place to stay
Stayed 3 nights in Feb 2024
Response from Hotel Management on 13 Feb 2024
Dear Theodore, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Management on 21 Mar 2024
Dear Nancy, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Feb 2024
Response from Hotel Management on 13 Feb 2024
Dear Andy, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team

4/10 Poor

Da Ming, pasadena

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Management on 21 Mar 2024
Dear Da Ming, Thank you for recently staying with us at the Trump International Hotel and Tower Chicago. We value each guest, as we know that you have a choice when deciding where to stay while here in Chicago on business or pleasure. We strive to exceed our guest expectations by providing the right room, the right technology and the right service to make every stay relaxing, invigorating, stimulating and filled with positive interactions. I have noted your rating and I assure you we will look at this as an opportunity for improvement. Thank you again for your feedback, we truly appreciate knowing about our guest’s experiences so we can celebrate our successes and address our challenges to better serve you in the future. We look forward to your return when you are in the area again. Sincerely, Gabriel Constantin General Manager

4/10 Poor

Anna

Travelled with partner
Disliked: Cleanliness
The first room the bathtub was dirty and the room had a urine stain on the carpeting so we transferred to a different room. The second room, the bathroom had mold in the shower and bathtub.
Stayed 1 night in Feb 2024
Response from Hotel Management on 13 Feb 2024
Dear Anna, Thank you for recently staying with us at the Trump International Hotel and Tower Chicago. We value each guest, as we know that you have a choice when deciding where to stay while here in Chicago on business or pleasure. We strive to exceed our guest expectations by providing the right room, the right technology and the right service to make every stay relaxing, invigorating, stimulating and filled with positive interactions. I have noted your rating in regards to the room and I assure you we will look at this as an opportunity for improvement. Thank you again for your feedback, we truly appreciate knowing about our guest’s experiences so we can celebrate our successes and address our challenges to better serve you in the future. We look forward to your return when you are in the area again. Sincerely, Gabriel Constantin General Manager

8/10 Good

George

Stayed 2 nights in Feb 2024
Response from Hotel Management on 20 Mar 2024
Dear George, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team

10/10 Excellent

Yuki, Richland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Management on 6 Feb 2024
Dear Yuki, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team

10/10 Excellent

Julie

Stayed 1 night in Jan 2024
Response from Hotel Management on 20 Mar 2024
Dear Julie, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel Management on 2 Feb 2024
Dear Michael, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed as a family ahead of a big surgery. They treated the kids to some complimentary snacks on our first night. Very kind!
Stayed 2 nights in Jan 2024
Response from Hotel Management on 31 Jan 2024
Dear Mary, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team

6/10 Okay

collin

Stayed 1 night in Jan 2024
Response from Hotel Management on 20 Mar 2024
Dear Collin, Thank you for recently staying with us at the Trump International Hotel and Tower Chicago. We value each guest, as we know that you have a choice when deciding where to stay while here in Chicago on business or pleasure. We strive to exceed our guest expectations by providing the right room, the right technology and the right service to make every stay relaxing, invigorating, stimulating and filled with positive interactions. I have noted your rating and I assure you we will look at this as an opportunity for improvement. Thank you again for your feedback, we truly appreciate knowing about our guest’s experiences so we can celebrate our successes and address our challenges to better serve you in the future. We look forward to your return when you are in the area again. Sincerely, Gabriel Constantin General Manager

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever
Stayed 1 night in Jan 2024
Response from Hotel Management on 31 Jan 2024
Dear Richard, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. We are delighted to read that you enjoyed your stay with us. We certainly look forward to welcoming you back in the very near future. Sincerely, Trump Chicago Team