Terrace/patio

Reviews of Hyatt Regency Deerfield

4 out of 5
Hyatt Regency Deerfield
1750 Lake Cook Rd, Deerfield, IL

Reviews

8.6

Excellent

Rating 10 - Excellent. 547 out of 1003 reviews" "
Rating 8 - Good. 265 out of 1003 reviews" "
Rating 6 - Okay. 94 out of 1003 reviews" "
Rating 4 - Poor. 47 out of 1003 reviews" "
Rating 2 - Terrible. 50 out of 1003 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and accessible.
Stayed 1 night in Mar 2024

10/10 Excellent

Fausto, Wheeling

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on 25 Mar 2024
Fausto, we are thrilled that you had an excellent experience at Hyatt Regency Deerfield North Shore. We sincerely appreciate your five-star rating and hope to welcome you back soon. Thank you for choosing us.

10/10 Excellent

Genna

Travelled with family and small children
Liked: Property conditions & facilities
This place was so clean and so nice and so peaceful
Stayed 2 nights in Mar 2024
Response from Customer Service on 15 Mar 2024
Genna, we're thrilled to hear that you appreciated the cleanliness, ambiance, and tranquility at Hyatt Regency Deerfield North Shore. Thanks for sharing your experience. We look forward to welcoming you back in the future.

10/10 Excellent

Zhanna

Safe quiet
Stayed 4 nights in Feb 2024
Response from Customer Service on 21 Feb 2024
Zhanna, it's wonderful to hear that you appreciated the tranquil ambiance at the Hytt Regency Deerfield North Shore. It is always our priority to provide a secure and peaceful environment for our guests. We would be thrilled to welcome you back soon.

8/10 Good

michelle

Stayed 1 night in Feb 2024
Response from Customer Service on 21 Mar 2024
Thanks for the 4/5 rating, Michelle!We're happy you had such a lovely stay at Hyatt Regency Deerfield North Shore! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

8/10 Good

janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Customer Service on 12 Feb 2024
Janet, your positive rating for Hyatt Regency Deerfield North Shore is much appreciated. We hope you had an excellent stay and we're eager to welcome you again in the future. Thank you for sharing your feedback.

4/10 Poor

Isabel

Travelled with partner
Liked: Staff & service
The lobby was very beautiful and clean. Front desk staff was great! The room I stayed in was okay but the phone inside did not work, the TV remote was having issues, two of the lights in the room did not work and there was garbage on the floor by the couch when we entered.
Stayed 1 night in Feb 2024
Response from Customer Service on 10 Feb 2024
Isabel, the team at the front desk appreciate your kind words about their service and the cleanliness and beauty of our lobby. We're truly sorry to hear about the concerns you experienced regarding your room's amenities and cleanliness. Rest assured, we share your concerns with our maintenance and housekeeping teams for their immediate attention and prioritization. We truly value your feedback and hope to get the chance to provide you with a more comfortable and seamless experience next time.

10/10 Excellent

Jorddann, Mundelein

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always my favorite place to stay
Stayed 1 night in Feb 2024
Response from Customer Service on 9 Feb 2024
Jorddann, it's heartwarming to hear that Hyatt Regency Deerfield North Shore remains your top choice for accommodations. We're thrilled to have earned your favoritism. Thank you for your wonderful endorsement and we look forward to many more opportunities to serve you.

10/10 Excellent

Donna

Stayed 2 nights in Feb 2024
Response from Customer Service on 9 Feb 2024
Donna, it's delightful to learn of your high rating for Hyatt Regency Deerfield North Shore. It's our utmost pleasure to consistently provide memorable experiences for our guests. We are eager to welcome you back soon. Thank you for sharing!

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Tony at checkin was so helpful and very nice . A pleasure
Stayed 1 night in Dec 2023
Response from Customer Service on 13 Jan 2024
Colleen, it's heartening to know you had a wonderful experience at the Hyatt Regency Deerfield North Shore, thanks to Tony. His dedication to providing a top-tier service is a testament to our commitment to guest satisfaction. We are thrilled he was able to make your stay a pleasure. We look forward to welcoming you back for another remarkable experience.

10/10 Excellent

Nahin, mulberry

Stayed 1 night in Dec 2023
Response from Customer Service on 27 Dec 2023
Thank you for sharing your perfect rating with us, Nahin!It's wonderful to see how much you appreciated your time at Hyatt Regency Deerfield North Shore! We want everyone to feel right at home at Hyatt Regency Deerfield North Shore. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

10/10 Excellent

Scott

Stayed 2 nights in Nov 2023
Response from Customer Service on 24 Dec 2023
Scott, thank you for awarding a high rating to Hyatt Regency Deerfield North Shore. We are thrilled to know you had a satisfactory stay and we sincerely look forward to welcoming you back in the near future.

6/10 Okay

Sharrie Ann

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
So the place wasn’t bad other than it was super hot inside and we were told they shut off the ac. So we were there and it was hot, the room had a smell to it. And all they did was offer a fan. I wouldn’t recommend unless you like it real hot. The windows were sweating
Response from Customer Service on 12 Dec 2023
Sharrie, it's regrettable that temperature control was not to your satisfaction during your visit. It's also unfortunate there was an unpleasant odor in your room. While we provided a fan as a temporary solution, we understand it may not have fully met your needs. Rest assured, your feedback will be used to review our options for ensuring guest comfort. We hope you will consider us again in the future so we can provide a more comfortable experience.

4/10 Poor

Michael

Travelled with family
Disliked: Property conditions & facilities
Average stay
This is an older hotel in need of remodel.
Stayed 2 nights in Dec 2023
Response from Customer Service on 11 Dec 2023
Michael, thank you for sharing your feedback. It's unfortunate to hear that your stay didn't live up to expectations. While we maintain our facilities to provide an enjoyable experience, we understand that certain aspects might not seem contemporary to every guest. Your comments will certainly be taken into consideration as we continually strive to improve our guests' experience.

10/10 Excellent

Arrian

Stayed 1 night in Nov 2023
Response from Customer Service on 15 Dec 2023
Arrian, it's fantastic to see your high rating for Hyatt Regency Deerfield North Shore. It seems you had an enjoyable stay with us. We're looking forward to welcoming you back for another perfect experience.

10/10 Excellent

Jae Yeon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice facility!
Stayed 3 nights in Nov 2023
Response from Customer Service on 22 Nov 2023
Jae, thank you for your positive words. At Hyatt Regency Deerfield North Shore, we pride ourselves on providing clean, welcoming spaces for our guests. It is fantastic to hear that you appreciated our well-maintained facility. We hope to welcome you back in the future.

8/10 Good

Rishi

Stayed 5 nights in Nov 2023
Response from Customer Service on 10 Dec 2023
Thank you for the 4-star rating, Rishi!It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at Hyatt Regency Deerfield North Shore. Thank you again for sharing!

10/10 Excellent

jamie

Stayed 2 nights in Nov 2023
Response from Customer Service on 7 Dec 2023
Jamie, it's wonderful to hear that you had a stellar experience at Hyatt Regency Deerfield North Shore. We aim to create memorable stays for our guests and we're so pleased you enjoyed yours. We look forward to welcoming you back in the near future for another delightful stay. Safe travels.

10/10 Excellent

HASINA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, comfortable stay!
Stayed 1 night in Nov 2023
Response from Customer Service on 17 Nov 2023
Hasina, it's wonderful to hear you enjoyed a comfortable stay at the Hyatt Regency Deerfield North Shore. We're grateful for your feedback and are thrilled that our accommodations met your expectations. Be sure to visit us again for another nice stay.

2/10 Terrible

Mohamed

Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Customer Service on 18 Nov 2023
We appreciate your feedback, Mohamed.Your experience is not on par with the level of service we're accustomed to sharing with our guests. We do hope for the chance to share a more positive experience with you soon.

10/10 Excellent

Rafiq

Stayed 1 night in Oct 2023
Response from Customer Service on 16 Nov 2023
Rafiq, it's thrilling to know you had a wonderful experience at Hyatt Regency Deerfield North Shore. Our team always strives to provide exceptional guest experiences, and your high rating is a testament to their efforts. We're looking forward to welcoming you back for another extraordinary stay in the future.

8/10 Good

Greg

Travelled with family
Liked: Cleanliness, property conditions & facilities
Hotel is great, but there should be security cameras in the parking lot. After the first night, the catalytic converter was stolen from my 2010 Prius. A terrible shock, especially as an out-of-towner, with important events to attend.
Stayed 2 nights in Oct 2023
Response from Customer Service on 27 Oct 2023
Greg, it's great to hear you found Hyatt Regency Deerfield North Shore satisfying. We truly regret hearing about your unfortunate incident with your vehicle. Worry free stays are paramount to us, and we appreciate your insight about parking security, as we consistently work to upgrade our facilities and services. We hope the rest of your visit, including the important events, proceeded favorably. We would be pleased to welcome you back and ensure your next stay with us is seamless.

4/10 Poor

Nissim

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Customer Service on 26 Oct 2023
Nissim, it is disheartening to acknowledge your rating, indicating a less than adequate experience. Nonetheless, your feedback is valuable as it helps us improve and we certainly hope to welcome you back for a more satisfying experience in the future.

10/10 Excellent

Olena

Liked: Property conditions & facilities
Stayed 5 nights in Oct 2023
Response from Customer Service on 23 Oct 2023
Olena, thank you for taking the time to rate your recent stay with us. It's delightful to know that you enjoyed your time at Hyatt Regency Deerfield North Shore. We appreciate your feedback and hope to welcome you back for another fantastic stay soon.

10/10 Excellent

Daniel

Stayed 2 nights in Oct 2023
Response from Customer Service on 23 Oct 2023
Daniel, it's fantastic to hear that you had a top-notch experience at Hyatt Regency Deerfield North Shore. We appreciate your rating and would love to welcome you back anytime. Safe travels!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023
Response from Customer Service on 20 Oct 2023
Kevin, thank you for your outstanding score, we're delighted you enjoyed your time at Hyatt Regency Deerfield North Shore. Our goal is always to deliver a fantastic experience for our guests, and it's rewarding to know we achieved that with you. Please consider us for your future travel plans. We're looking forward to welcoming you back!

8/10 Good

Yves

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms, comfy beds. Nice staff
Stayed 2 nights in Oct 2023
Response from Customer Service on 15 Oct 2023
Yves, thank you for sharing your experience at Hyatt Regency Deerfield North Shore. We're delighted that you found our accommodations comfortable and our team members friendly. We hope to welcome you back in the near future.

10/10 Excellent

Musheer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good, the hotel and room both were very clean
Stayed 2 nights in Oct 2023
Response from Customer Service on 15 Oct 2023
Musheer, thank you for sharing your positive experience at Hyatt Regency Deerfield North Shore. We are delighted to hear that you appreciated our well-maintained rooms and premises. Your feedback motivates us to continuously strive for excellence. We look forward to welcoming you back.

10/10 Excellent

Carrie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Customer Service on 11 Oct 2023
Carrie, thank you for your top rating! It's wonderful to know that you had such a great experience at the Hyatt Regency Deerfield North Shore. Your satisfaction is paramount to us. We're eager to welcome you back for another outstanding stay soon!

10/10 Excellent

Sharjeel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great place to stay. Room was great size, great ambeince Lobby is great. Pool and Gym was great Room Service was on demand. so no twoel change everyday. Otherwise was a great experience
Stayed 2 nights in Sep 2023
Response from Customer Service on 2 Oct 2023
Sharjeel, thank you for sharing your wonderful review of Hyatt Regency Deerfield North Shore. We're thrilled to hear that you appreciated our spacious rooms, inviting atmosphere, well-maintained facilities, and room service efficiency. It's gratifying to know we could contribute to a fantastic experience for you. We hope to welcome you back for another enjoyable stay soon!

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a very convenient location for our visit. Staff was friendly and our room was lovely. The only negative was that my husband and I felt the that the mattress was extremely hard and uncomfortable. For the ease of access and proximity to the Botanic Garden and our friends we would stay again and just hope for a little softer resting place.
Stayed 1 night in Sep 2023
Response from Customer Service on 27 Sept 2023
Janet, it's wonderful to hear that you appreciate the convenient location of Hyatt Regency Deerfield North Shore and our welcoming team members. We regret that you found the bed not to your expected comfort level. Rest assured, we strive to meet a variety of comfort preferences for our guests. We truly look forward to welcoming you back for another visit, offering ease of access to your favorite local spots.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property was great the parking lot had large pot holes.
Stayed 7 nights in Sep 2023
Response from Customer Service on 22 Sept 2023
Edward, it's wonderful to hear you found Hyatt Regency Deerfield North Shore to your liking. Your feedback regarding parking conditions is appreciated as it aids in maintaining our guests' high comfort levels. Rest assured, we continually strive to ascertain the safety and convenience of all aspects of our property. We're looking forward to your next stay with us.

8/10 Good

humberto

Liked: Staff & service, property conditions & facilities
Great and safe location, big rooms, mattress are uncomfortable and look like there are expired. Had to ask for housekeeping 3 days in a row to finally get it. Staff is great! Hotel super clean! Would stay here again!
Stayed 6 nights in Sep 2023
Response from Customer Service on 20 Sept 2023
Humberto, it's refreshing to know that you found the location of Hyatt Regency Deerfield North Shore exceptional and appreciated the spaciousness of our rooms. Our aim is to ensure that our facilities exude cleanliness, and your commendation lets us know we're succeeding. We're also delighted that our team members left a positive impression. However, we've noted your feedback regarding the comfort of your mattress along with your concerns about housekeeping services. We will certainly use this to make improvements. We appreciate your willingness to stay with us again. We can't wait to deliver an even better experience next time!

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Customer Service on 11 Sept 2023
Sergio, it's wonderful to hear that you had a great stay at Hyatt Regency Deerfield North Shore. We genuinely appreciate your wonderful rating. Please come back and visit us again soon!

2/10 Terrible

LaToya

Disliked: Property conditions & facilities
There is as mold in bathroom shower, along with dirty carpet.
Stayed 2 nights in Sep 2023
Response from Customer Service on 11 Sept 2023
LaToya, we regret to hear about your recent experience. Your comments regarding cleanliness are taken seriously, and rest assured that your concerns about the bathroom and floor maintenance have been noted and will be addressed accordingly. We believe in continuous improvement and we hope to exceed your expectations during a future stay.

8/10 Good

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They parking lot need repairs lots of pot holes otherwise I love it and would recommend to everyone
Stayed 6 nights in Aug 2023
Response from Customer Service on 12 Sept 2023
Donald, it's wonderful to see at Hyatt Regency Deerfield North Shore you had an almost flawless experience and appreciate your recommendation. We've noted your concern regarding the parking area and are actively working to make improvements. We look forward to providing an even better experience on your next visit.

10/10 Excellent

Hollie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Customer Service on 6 Sept 2023
Thank you for the wonderful rating, Hollie!We're thrilled to see how much you enjoyed staying at Hyatt Regency Deerfield North Shore. We look forward to hosting you again in the near future! Thank you again for sharing.

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Customer Service on 5 Sept 2023
Thank you for the amazing rating, Allen!We are delighted to see that you had a wonderful time at Hyatt Regency Deerfield North Shore. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!

2/10 Terrible

LAURA, Bolingbrook

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
There were wet stain on the ceiling in our room. There was dust all over. Not happy at with the $$ we paid.
Stayed 1 night in Sep 2023
Response from Customer Service on 3 Sept 2023
Laura, it's disheartening to read about the concerns you experienced in the room condition. Please know we regard sanitation highly and we're taking your feedback seriously to ensure future stays are more enjoyable. While we understand your dissatisfaction with the value for your money, it's also an opportunity for us to reassess our pricing structure and its alignment with the quality of experience.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Customer Service on 2 Sept 2023
Thanks for the great rating, Richard!We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting Hyatt Regency Deerfield North Shore soon, we'd love to have you back!

8/10 Good

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was wonderful, clean hotel, great location. The only dissatisfaction is that our bed didn’t have a fitted sheet and it kept coming undone. Along with the toilet paper was rough, but outside of that it was a great experience
Stayed 3 nights in Aug 2023
Response from Customer Service on 1 Sept 2023
Rebecca, we're thrilled to hear about your positive experience at Hyatt Regency Deerfield North Shore, particularly with our team members' service and cleanliness. Your feedback about the linens and washroom amenities is also valuable. This will help us to further improve and deliver the best experience possible to our guests. Looking forward to your next visit.

10/10 Excellent

Mary Jo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping exceptional! Staff super helpful & happy. Bed super comfortable. Safe. Easy Parking. Coffee in the room very good. Makeup mirror in the bathroom!!! Beautiful outdoor sitting area. Restaurant on property. Love the Deerfield Hyatt!
Stayed 3 nights in Aug 2023
Response from Customer Service on 29 Aug 2023
Mary Jo, it's delightful to hear that you enjoyed your stay at the Hyatt Regency Deerfield North Shore. We're especially pleased that our team members, comfortable beds, and thoughtful amenities helped create an exceptional experience for you. Our restaurant and the lovely scenery within our premises are indeed highlights that our guests appreciate. Thank you for choosing us, and we eagerly await your return to the Hyatt Regency Deerfield North Shore.

6/10 Okay

Madison

Travelled with group
Disliked: Amenities
Property is bare bones as far as service and amenities. Desk clerk was eating while she checked us in. Not a professional look at all. Carpet was very worn in our room.
Stayed 2 nights in Aug 2023
Response from Customer Service on 28 Aug 2023
Madison, it's concerning to hear that your experience fell below your expectations. The level of professionalism and attention our guests receive from our team is of utmost importance to us. Please be assured we strive for the highest standard. In regards to the appearance of your room, we're always seeking ways to improve and will definitely take your feedback into consideration. Thank you for reviewing our hotel, and we hope to have another chance to achieve your satisfaction in the future.

8/10 Good

Evester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Great stay, disappointed that ALL of the pop machines were empty, microwave in vending area was very convenient. Parking lot surface was full of pot holes, surprising condition for a Hyatt Regency. Outside call phone box could use sprucing up. Decor of rooms and public areas was nice, LOVE the 65” TV!
Stayed 2 nights in Aug 2023
Response from Customer Service on 30 Aug 2023
Evester, we're thrilled to hear you enjoyed your stay at the Hyatt Regency Deerfield North Shore and appreciated the room decor and outstanding TV! We take note of your feedback concerning the beverage dispensers and the condition of the parking lot area. Rest assured our team is dedicated to maintaining a high-standard environment for our guests, and we will accordingly review these aspects. Likewise, your suggestion for improving the outdoor call box has been noted. Thank you for your feedback and we are looking forward to welcoming you back soon.

8/10 Good

Evester

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Aug 2023
Response from Customer Service on 24 Aug 2023
Thank you for the lovely rating, Evester!It's great your time at Hyatt Regency Deerfield North Shore was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!

8/10 Good

Abdurhman

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice/clean rooms may be adding microwave to the rooms will be nice upgrade ( there’s no microwave in the 1st floor vending room)
Stayed 5 nights in Aug 2023
Response from Customer Service on 23 Aug 2023
Abdurhman, it's wonderful to hear you found the rooms at the Hyatt Regency Deerfield North Shore to your liking, both in cleanliness and comfort. Your suggestion on the addition of microwaves has been noted and will be shared with our team for consideration. We highly appreciate your feedback and look forward to welcoming you back soon.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023
Response from Customer Service on 23 Aug 2023
Richard, thank you for the positive rating you provided for Hyatt Regency Deerfield North Shore. Our team is delighted to see that you had a notable stay with us. We hope to have the opportunity to welcome you again soon for an even better experience.

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel. Ideal location for me as a base to travel around the Chicago and Illinois area. Only downside for me is the bed and carpet a little dated. Bathroom facilities excellent. Cleaning room and fresh towels only on request but even that was a bit hit and miss. Although reception staff did try and resolve quickly. Would return.
Stayed 9 nights in Aug 2023
Response from Customer Service on 21 Aug 2023
Brian, thank you for your high recommendation of Hyatt Regency Deerfield North Shore. It's wonderful to hear you found our location perfectly situated for exploring the Chicago and Illinois area. We're glad our bathroom facilities impressed you, and despite your concerns regarding our room decor and cleaning schedule, your willingness to return is the highest compliment we could receive. We want to assure you that our team members work diligently to make the experience seamless for every guest. We're looking forward to welcoming you back in the future.

10/10 Excellent

Melondy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N\A
Stayed 3 nights in Aug 2023
Response from Customer Service on 31 Aug 2023
Thanks for the fantastic rating, Melondy!It's outstanding we could exceed your expectations during your stay at Hyatt Regency Deerfield North Shore. We're all looking forward to your next stay with us.

10/10 Excellent

Sharron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
W
Stayed 6 nights in Aug 2023
Response from Customer Service on 16 Aug 2023
Thank you for the perfect rating, Sharron!We are very pleased to hear that you had a wonderful stay at Hyatt Regency Deerfield North Shore. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!