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Rating 10 - Excellent. 199 out of 365 reviews" "
10 - Excellent
199
Rating 8 - Good. 108 out of 365 reviews" "
8 - Good
108
Rating 6 - Okay. 23 out of 365 reviews" "
6 - Okay
23
Rating 4 - Poor. 20 out of 365 reviews" "
4 - Poor
20
Rating 2 - Terrible. 15 out of 365 reviews" "
2 - Terrible
15
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Excellent
Melinda
Travelled with family, Travelled with family and small children
Very clean room, hallways and common areas. Bed was extremely comfortable. Customer service was tremendous from front desk staff and breakfast servers. Hot breakfast was very good and offered multiple choices. Best breakfast we’ve had at a hotel that was included with stay.
LeAnn
Stayed 1 night in Mar 2024
Response from Holiday Inn Express and Suites Tappahannock Staff on 18 Apr 2024
We enjoyed our stay. Our son has moved to the area and we will return. We will stay here again. The bed is comfortable. The breakfast is a hot meal that is actually very good with lots of choices the only bad thing is it stops at 9:30.
Everything was perfect!! The staff , the room, the facility, pool . Everything was perfect. I will be staying here again. I travel to this area often and will be staying here every time.
Response from Holiday Inn Express and Suites Staff on 18 Nov 2023
Thank you for your feedback.
10/10 Excellent
Henry
8 Nov 2023
Henry
Stayed 1 night in Nov 2023
2/10 Terrible
Michael
Travelled with partner
6 Nov 2023
They cancelled my reservation without any notification and had me find another hotel at the last minute as they didn’t have any rooms left. Avoid this hotel.
Michael
Stayed 1 night in Nov 2023
Response from Holiday Inn and Suites Staff on 7 Nov 2023
Good morning,The reservation was cancelled because the credit card on file declined. The reservation was made at the discounted advance purchase rate which requires that first night be processed at the time of booking or cancelled if the credit card declines. The reservation was on 10/11/23.The hotel held the reservation until the day of arrival as a courtesy. Because the credit card declined again on the day of arrival the reservation was cancelled.
10/10 Excellent
Stan
Travelled with family
5 Nov 2023
Liked: Amenities
Was there for the oyster festival. Clean breakfast was good and the staff was pleasant
Stan
Stayed 2 nights in Nov 2023
Response from Holiday Inn Express and Suites Staff on 7 Nov 2023
Our stay was pretty nice. The hotel itself was very clean and smelled great. Staff was super nice; Keona the front desk agent was lovely. Our bed was super comfortable and the room had generous space. The only thing I was not pleased with was the noise my family and I had to endure from neighboring room. The noise sounds like an absolute circus from 11:00 pm until 2 am. I did call the the front with no avail. I feel that there should be a noise agreement put forth in place so that those who stay may enjoy your lovely property to the fullest. The pool hours were perfect for my family. Breakfast was nice and so were the attendants. I will definitely stay again but on the 3rd floor.
Dondrea
Stayed 1 night in Aug 2023
Response from Holiday Inn Express Staff on 8 Aug 2023
Nice needed little vacation, the hotel is close to a lot of stores and restaurants. We were at Belle isle for the day and came to the hotel to spend the night.
Ana
Stayed 1 night in Aug 2023
Response from Holiday Inn Express Staff on 8 Aug 2023
Thank you for your feedback.
2/10 Terrible
Gurnam
3 Aug 2023
Gurnam
Stayed 1 night in Aug 2023
Response from Holiday Inn Express Staff on 27 Aug 2023
Thank you for your feedback.
8/10 Good
Verified traveller
Business traveller
2 Aug 2023
Liked: Staff & service, room comfort
Verified traveller
Stayed 2 nights in Jul 2023
Response from Holiday Inn Express Tappahannock on 5 Aug 2023
The room is great and in walking distance for dining out and shopping. The parking lot is a little hard to navigate and the ice machines were out on all the floors, which was a little inconvenient. The pool was nice and the overall appearance of the property was great. We definitely will be returning.
Trinnette
Stayed 1 night in Jul 2023
Response from Holiday Inn Express Tappahannock on 5 Aug 2023
Thank you for your feedback
8/10 Good
Miles
22 Jul 2023
Miles
Stayed 2 nights in Jul 2023
Response from Holiday Inn Express Staff on 25 Jul 2023
Thank you for your feedback.
8/10 Good
David
22 Jul 2023
David
Stayed 1 night in Jul 2023
Response from Holiday Inn Express Tappahannock Staff on 20 Aug 2023