Free daily continental breakfast

Reviews of Holiday Inn Express Hotel & Suites Tappahannock, an IHG Hotel

2.5 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 199 out of 365 reviews" "
Rating 8 - Good. 108 out of 365 reviews" "
Rating 6 - Okay. 23 out of 365 reviews" "
Rating 4 - Poor. 20 out of 365 reviews" "
Rating 2 - Terrible. 15 out of 365 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Melinda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, property was clean
Stayed 1 night in Apr 2024
Response from Holiday Inn Express and Suites Tappahannock Staff on 18 Apr 2024
Thank you for your feedback

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and nice.
Stayed 1 night in Apr 2024
Response from Holiday Inn Express and Suites Tappahannock Staff on 18 Apr 2024
Thank you for feedback.

10/10 Excellent

Joseph

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good people
Stayed 1 night in Apr 2024
Response from Holiday Inn Express and Suites Tappahannock Staff on 18 Apr 2024
Thank you for your feedback.

10/10 Excellent

Martha E.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean.
Stayed 2 nights in Mar 2024
Response from Holiday Inn Express and Suites Tappahannock Staff on 18 Apr 2024
Thank you for your feedback.

10/10 Excellent

Daisy

Liked: Staff & service, property conditions & facilities
safe and quite
Stayed 2 nights in Mar 2024
Response from Holiday Inn Express and Suites Tappahannock Staff on 18 Apr 2024
Thank you for your feedback.

10/10 Excellent

LeAnn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, hallways and common areas. Bed was extremely comfortable. Customer service was tremendous from front desk staff and breakfast servers. Hot breakfast was very good and offered multiple choices. Best breakfast we’ve had at a hotel that was included with stay.
Stayed 1 night in Mar 2024
Response from Holiday Inn Express and Suites Tappahannock Staff on 18 Apr 2024
Thank you for your feedback.

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good! But maybe make the pool hours til 11pm, or open sooner in the morning
Stayed 1 night in Mar 2024
Response from Holiday Inn Express Tappahannock Staff on 29 Mar 2024
Thank you for your feedback

8/10 Good

Korinne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Holiday Inn Express Tappahannock Staff on 29 Mar 2024
Thank you for your feedback

4/10 Poor

Ashley

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Holiday Inn Express Tappahannock Staff on 29 Mar 2024
Thank you for your feedback

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Holiday Inn Express Tappahannock Staff on 29 Mar 2024
Thank you for your feedback

10/10 Excellent

Brenda, Lititz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. friendly staff, good breakfast!
Stayed 1 night in Feb 2024
Response from Holiday Inn Express Tappahannock Staff on 29 Mar 2024
Thank you for your feedback

10/10 Excellent

Tyhesha

Liked: Cleanliness, staff & service, property conditions & facilities
It wasn very clean and the staff was super friendly. All the ammenities were pristine and he overall vibe was very homey.
Stayed 2 nights in Jan 2024

8/10 Good

Imazel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Brett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We enjoyed our stay. Our son has moved to the area and we will return. We will stay here again. The bed is comfortable. The breakfast is a hot meal that is actually very good with lots of choices the only bad thing is it stops at 9:30.
Stayed 3 nights in Dec 2023

10/10 Excellent

Jimoy

Stayed 2 nights in Dec 2023

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice, however the toilets need an upgrade they are entirely too low.
Stayed 2 nights in Oct 2023

10/10 Excellent

Deedra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

2/10 Terrible

Demetria

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room never cleaned
Response from Holiday Inn Express Tappahannock Staff on 29 Mar 2024
Thank you for your feedback.

10/10 Excellent

Janet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!! The staff , the room, the facility, pool . Everything was perfect. I will be staying here again. I travel to this area often and will be staying here every time.
Stayed 2 nights in Dec 2023

10/10 Excellent

Gwendolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and great service etc.
Stayed 1 night in Nov 2023
Response from Holiday Inn Express and Suites Staff on 18 Nov 2023
Thank you for your feedback.

8/10 Good

Kelby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was restful and pleasant
Stayed 2 nights in Nov 2023
Response from Holiday Inn Express and Suites Staff on 18 Nov 2023
Thank you for your feedback

8/10 Good

Robertina

Liked: Cleanliness, property conditions & facilities
I like it
Stayed 2 nights in Nov 2023
Response from Holiday Inn Express and Suites Staff on 18 Nov 2023
Thank you for your feedback.

10/10 Excellent

Henry

Stayed 1 night in Nov 2023

2/10 Terrible

Michael

Travelled with partner
They cancelled my reservation without any notification and had me find another hotel at the last minute as they didn’t have any rooms left. Avoid this hotel.
Stayed 1 night in Nov 2023
Response from Holiday Inn and Suites Staff on 7 Nov 2023
Good morning,The reservation was cancelled because the credit card on file declined. The reservation was made at the discounted advance purchase rate which requires that first night be processed at the time of booking or cancelled if the credit card declines. The reservation was on 10/11/23.The hotel held the reservation until the day of arrival as a courtesy. Because the credit card declined again on the day of arrival the reservation was cancelled.

10/10 Excellent

Stan

Travelled with family
Liked: Amenities
Was there for the oyster festival. Clean breakfast was good and the staff was pleasant
Stayed 2 nights in Nov 2023
Response from Holiday Inn Express and Suites Staff on 7 Nov 2023
Thank you for your feedback.

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around a great place to stay! This is 3rd time
Stayed 5 nights in Oct 2023
Response from Holiday Inn Express and Suites Staff on 7 Nov 2023
Thank you for your feedback.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Response from HOLIDAY INN AND EXPRESS AND SUTIES STASS on 19 Oct 2023
Thank you for your feedback

10/10 Excellent

Butchie

Stayed 1 night in Oct 2023
Response from Holiday Inn Express and Suites Staff on 7 Nov 2023
Thank you for your feedback.

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023
Response from Holiday Inn Staff on 12 Oct 2023
Thank you for your feedback.

10/10 Excellent

Jerold

Stayed 1 night in Oct 2023
Response from Holiday Inn Express and Suites Staff on 7 Nov 2023
Thank you for your feedback.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely phenomenal.
Stayed 5 nights in Sep 2023
Response from Holiday Inn Express and Suites Staff on 12 Oct 2023
Thank you for your feedback

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, check-in/out staff was helpful and professional. Every staff member was excellent and informative when help was needed.
Stayed 3 nights in Sep 2023
Response from Holiday Inn Express Tappahannock Staff on 1 Oct 2023
Thank you for your feedback

10/10 Excellent

Earl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was so neat
Stayed 1 night in Sep 2023
Response from Holiday Inn Express Tappahannock Staff on 1 Oct 2023
Thank you for your feedback

6/10 Okay

Deborah

Stayed 1 night in Sep 2023
Response from Holiday Inn Express Tappahannock Staff on 1 Oct 2023
Thank you for your feedback

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Holiday Inn Express Tappahannock Staff on 1 Oct 2023
Thank you for your feedback

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Holiday Inn Express Tappahannock Staff on 1 Oct 2023
Thank you for your feedback

8/10 Good

Dondrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was pretty nice. The hotel itself was very clean and smelled great. Staff was super nice; Keona the front desk agent was lovely. Our bed was super comfortable and the room had generous space. The only thing I was not pleased with was the noise my family and I had to endure from neighboring room. The noise sounds like an absolute circus from 11:00 pm until 2 am. I did call the the front with no avail. I feel that there should be a noise agreement put forth in place so that those who stay may enjoy your lovely property to the fullest. The pool hours were perfect for my family. Breakfast was nice and so were the attendants. I will definitely stay again but on the 3rd floor.
Stayed 1 night in Aug 2023
Response from Holiday Inn Express Staff on 8 Aug 2023
Thank you for your feedback.

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable
Nice needed little vacation, the hotel is close to a lot of stores and restaurants. We were at Belle isle for the day and came to the hotel to spend the night.
Stayed 1 night in Aug 2023
Response from Holiday Inn Express Staff on 8 Aug 2023
Thank you for your feedback.

2/10 Terrible

Gurnam

Stayed 1 night in Aug 2023
Response from Holiday Inn Express Staff on 27 Aug 2023
Thank you for your feedback.

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2023
Response from Holiday Inn Express Tappahannock on 5 Aug 2023
Thank you for your feedback

10/10 Excellent

Trinnette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is great and in walking distance for dining out and shopping. The parking lot is a little hard to navigate and the ice machines were out on all the floors, which was a little inconvenient. The pool was nice and the overall appearance of the property was great. We definitely will be returning.
Stayed 1 night in Jul 2023
Response from Holiday Inn Express Tappahannock on 5 Aug 2023
Thank you for your feedback

8/10 Good

Miles

Stayed 2 nights in Jul 2023
Response from Holiday Inn Express Staff on 25 Jul 2023
Thank you for your feedback.

8/10 Good

David

Stayed 1 night in Jul 2023
Response from Holiday Inn Express Tappahannock Staff on 20 Aug 2023
Thank you for your feedback.

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Holiday Day Inn Express Staff on 19 Jul 2023
Thank you for your feedback.

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The service was great. The people at the counter were always smiling and said hello everytime you entered the hotel. The rooms are very clean.
Stayed 2 nights in Jun 2023
Response from Amanda on 28 Jun 2023
Thank you for your feedback.

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Jun 2023
Response from Amanda on 28 Jun 2023
Thank you for your feedback.

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Amanda on 28 Jun 2023
Thank you for your feedback.

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Amanda on 28 Jun 2023
Thank you for your feedback.